Care Homes Owned by Caron Group

Thank you for taking the time to share such a heartfelt review and for trusting us with Jean's care over the past five and a half years. We are deeply saddened by her passing and extend our sincere condolences to your family.

It was a privilege to care for Jean and to be part of her journey. We are pleased to hear that she felt safe, happy, and well supported during her time at The Court, and that the care, nursing, and accommodation we provided gave both Jean and your family peace of mind.

Your kind words about our entire team will mean a great deal to everyone. Jean was a much-loved member of our community, and she is fondly remembered by residents and colleagues alike. Thank you for your recommendation and for allowing us the opportunity to care for her. Our thoughts remain with you and your family at this difficult time. Read less

It is lovely to hear that your father's 89th birthday was such a memorable occasion. Celebrating life's special moments with our residents and their loved ones is something we truly cherish. Read less

It is wonderful to hear that she enjoys the company, activities, and outings available at the home, and that you feel confident knowing her health, wellbeing, and happiness are being supported in a safe and caring environment. Your recognition of the dedication, compassion, and hard work shown by our team means a great deal to us. We are proud to create a welcoming atmosphere for residents and their families, and your feedback is a testament to the commitment of our staff every day. Read less

Thank you for taking the time to share such a heartfelt review. We are truly grateful for your kind words and pleased to hear that your mother's time with us was so special.

It is wonderful to know that she felt happy, comfortable, and well cared for, during her time with us. Providing a safe, welcoming environment where residents can enjoy meaningful activities, companionship, and high-quality care is at the heart of everything we do, so it is especially rewarding to hear that this gave you and your family peace of mind.

Your comments about our team, the care they provided, and the support shown to both your mother and your family will mean a great deal to everyone involved. We will be sure to share your feedback with our staff, who work tirelessly to ensure residents receive the highest standard of care each day.

Thank you again for your lovely feedback, it is very much appreciated. Read less

Thank you so much for your wonderful review and kind recommendation. We are delighted to hear that your mum has settled well at Cwm Cartref and that you have felt reassured by the care, kindness and support she has received from the whole team.

Your lovely comments about Home Manager and our staff mean a great deal, and we will be sure to share your feedback with them. Helping someone feel comfortable, welcomed, and cared for when moving into a new environment is so important to us, even when their stay is temporary.

It is a privilege to care for your mum, and we look forward to continuing to make her time at Cwm Cartref as happy and comfortable as possible. We wish you and your family all the very best with your exciting move to Carmarthenshire later this year. Read less

We remain willing to address any genuine outstanding concerns through the appropriate channels, where the facts can be considered fully and fairly. Read less

Thank you so much for taking the time to share your lovely feedback. We are delighted to hear that your husband is settled, relaxed, and comfortable, and that you feel welcomed and supported whenever you visit.

It is particularly important to us that families feel able to approach our team at any time for advice, reassurance, or support, so your comments mean a great deal. We will be very pleased to share your kind words about our caring atmosphere, dedicated team, cleanliness, and food with everyone at the home.

Thank you again for sharing your experience. Read less

Thank you so much for taking the time to leave such a heartfelt review, especially at what we know must be an incredibly difficult time for you and your family. It was a true privilege to care for your Nan and to have the opportunity to get to know her. Knowing that she felt happy, valued and surrounded by kindness during her time at The Rookery means so much to the whole team. Your kind words about the care, compassion and dignity shown to your Nan, particularly during her final days, will mean a great deal to everyone who cared for her. We are also incredibly touched to hear that our team became such a special part of her life. Thank you for trusting us with her care and for sharing such lovely memories. Our thoughts remain with you and your family, and your Nan will be very fondly remembered by everyone at The Rookery. Read less

Creating a warm, happy and welcoming environment where residents feel comfortable, valued and at home is incredibly important to us, so it is wonderful to hear that this has been your experience. Read less

Thank you for taking the time to share your experience. We are delighted to hear that John has been so happy at our home since joining us. It is wonderful to know that he is enjoying his spacious room, the dining experience and our garden areas, and that he looks forward to the meals prepared by our kitchen team. We are especially pleased to hear that you have found our staff and management team helpful and supportive throughout his stay. Your kind words about our team mean a great deal. Providing high-quality care in a warm, welcoming environment where residents can feel comfortable, happy and supported is at the heart of everything we do. It is particularly rewarding to hear that John has come on so well since being with us. Thank you for your trust and for your lovely feedback. We will be sure to share your comments with the team, who will be thrilled to know they have made such a positive difference to John's life. Read less

Thank you for taking the time to leave such a lovely review. We are delighted to hear that your Mum had such a positive respite stay with us at Cwm Cartref.

It is wonderful to know that, in such a short time, she made meaningful friendships with both residents and staff and felt so welcome within our home. Creating a warm, friendly and supportive environment where everyone feels valued is something we strive for every day.

Your kind words about our team mean a great deal. Knowing that their care, support and smiling faces helped make your Mum's stay enjoyable is the highest compliment we could receive.

We are pleased that your Mum is now back home and doing well. Thank you for your trust and confidence in our team. We would be delighted to welcome her back to Cwm Cartref in the future should she ever need us again. Read less

Thank you for taking the time to share such a heartfelt review. We are deeply touched by your kind words and grateful that you entrusted us with your mum's care.

It means so much to hear that your mum felt welcomed, valued and truly part of The Court family. Supporting residents to maintain their independence, continue doing the things they enjoy and remain involved in daily life is something we are passionate about, so we are delighted that this had such a positive impact on your mum's experience.

Thank you for your recommendation and for allowing us to be part of your mum's life. Read less

Thank you again for your feedback and for supporting our home. We are committed to continually improving the experience we provide. Read less

Thank you for trusting us with your dad's care. We will be sure to share your kind comments with the whole team. Best wishes from everyone at the home. Read less

Thank you for taking the time to share such a thoughtful review.

We are delighted to hear that you and your family are so pleased with the care and support your mother receives. It means a great deal to our team to know that their kindness, compassion, and dedication have made a positive difference to both your mother's experience and your family's peace of mind.

We strongly believe in getting to know each resident as an individual and in providing care that promotes dignity, respect, and wellbeing. Your comments about our approachable and caring staff will be shared with the team, who work hard every day to create a warm, welcoming, and supportive environment for everyone who lives with us.

Thank you once again for your recommendation and for entrusting us with your mother's care. We are privileged to be part of her journey and look forward to continuing to provide the highest standard of care and support for her and your family. Read less

Thank you for your wonderful review and for taking the time to share your experience. We are delighted to hear that you feel supported by our team .

Keeping families informed and involved is incredibly important to us, so it is reassuring to know that our communication and support have made such a positive difference. Your kind words about the relationships our team have built with your Dad mean a great deal. We believe every resident should be treated with dignity, respect, and individuality, and it is lovely to hear that our staff take the time to share laughter, conversation, and meaningful moments with him.

Thank you again for your feedback. We are so pleased that your father enjoys the activities on offer, and we look forward to continuing to provide a warm, engaging and supportive home for him. Read less

Thank you for your trust and support over the past four years. It is a privilege to care for your mother. Read less