Commercial Road, Rhyd-y-Fro, Pontardawe, Swansea SA8 4SS
"Myself and my family are very happy with the care my mother receives at Cwm Cartref. Management and staff are always helpful, pleasant and…" Read all 28 reviews
Situated in Swansea, Cwm Cartref is a friendly home with a family feel throughout. The home has a relaxed and warm atmosphere and a dedicated care team of experienced staff. High quality care is delivered and care plans are tailored to each residents’… Read more about Cwm Cartref Care Home
Llangeinor Road, Brynmenyn, Bridgend CF32 9LY
"My dad is very happy and comfortable at Treetops. I am very grateful for all the help and care you provide. There are always events and…" Read all 17 reviews
Treetops Care Home is located in the small village of Brynmenyn, just five minutes away from junction 36 of the M4 motorway. The home offers a warm and supportive environment for residents and care plans are tailored to address individual needs.… Read more about Treetops Residential Care Home
Dark Lane, Rhayader LD6 5DB
"I cannot complain at all about the care my mum is getting at Crosfield House the staff are absolutely amazing. I couldn't ask for better…" Read all 24 reviews
Located in Mid-Wales, Crosfield House (opened in 1986), is a friendly and welcoming home that offers every resident the best of both worlds: a high standard of care delivered by a professional team and a place where they can relax and enjoy life. Every… Read more about Crosfield House
Heol Pant-Yr-Awel, Pantyrawel, Bridgend CF32 7LA
"A pleasing home and always very clean. It doesn't smell of old people. Nice and modern. The staff are very kind and jolly. Also…" Read all 53 reviews
Located in Bridgend, Anwen Care Home is a welcoming home which offers high-quality nursing and residential dementia care. The care team at Anwen adopt a relationship-centred approach and residents are care cared for with compassion, empathy and dignity. Anwen… Read more about Anwen Care Home
Neuadd Went, College Road, Barry CF62 8HS
"My mum is a new resident at Springbanks Nursing home so far her experience has been positive and staff have gone out of their way to…" Read all 31 reviews
Springbank Nursing Home is situated in Barry, in the picturesque Vale of Glamorgan in South Wales. They provide a friendly and welcoming environment to enable people to relax and enjoy life. They offer long term and respite nursing and residential care. The… Read more about Springbank Nursing Home
77-85 Newport Road, Cardiff CF24 0AE
"My mother has been in this home since 2022, myself and my brother have nothing but praise for the way she has been cared for. I cannot…" Read all 43 reviews
Glain House is a comfortable and welcoming care home care home situated in central Cardiff. The home is a short walk away from Cardiff Queen Street train station and is easily accessible by bus. The city’s main shopping centre, theatres, and a range… Read more about Glain House
Dan-y-Coed, Cefn Hengoed, Hengoed CF82 7LP
"As a family we have nothing to say bad about the home, mam is treated with care and dignity, she is happy and healthy here and is so much…" Read all 38 reviews
Valley View Care Home is set in a picturesque Welsh valley backdrop while being just a short walk from Hengoed centre, offering shops and other amenities. The home provides residential care for people who need daily support, people living with dementia,… Read more about Valley View Care Home
Woodlands Park, Colonel Road, Betws, Ammanford SA18 2HW
"Can't explain how pleased we are with the care mum is receiving. Having been at a brand new home for a short period it became clear that…" Read all 35 reviews
Cartref Annwyl Fan Care Home is welcoming care home located on the outskirts of Betws, Ammanford. The rural location is easily accessible by public transport and the home is surrounded by natural beauty. Cartref Annwyl Fan Care Home has a homely and… Read more about Cartref Annwyl-Fan Care Home
Abergarw Road, Brynmenyn, Bridgend CF32 9LL
"I can't speak highly enough of the wonderful staff at this nursing home. We have lost Dad in the last few days but the care given from day…" Read all 15 reviews
A friendly and welcoming care home located in Bridgend, Abergarw Manor is ready to welcome residents after being closed for 9 years. The home is currently undergoing a major upgrade, but the ground floor has been recently opened with 20 refurbished… Read more about Abergarw Manor Care Home
Cefn Bryn Lane, Penmaen, South Gower, Swansea SA3 2HQ
"I am very pleased with the way my husband has been treated in this Home. He is cared for with understanding and respect. He has complex…" Read all 28 reviews
Three Cliffs Care Home is situated on Cefn Bryn in the Gower, the home has spectacular views of Three Cliff Bay and is surrounded by natural beauty. The home offers specialist dementia nursing and care is delivered using a person-centred approach… Read more about Three Cliffs Care Home
Michaelston Road, St Fagan's, Cardiff CF5 6XD
"I have been here just over 2 birthdays and and it took me about 2 years ti get used to it but I am slowly getting more confident in my out…" Read all 26 reviews
The Court Care Home, formerly Ely Court Care Home, is located nearby to St Fagans National Museum of History, and situated within the extensive grounds of St Fagan’s Castle, Cardiff. The Court has recently undergone an exciting regeneration, unveiling… Read more about The Court Care Home
2 Intermediate Road, Brynmawr, Ebbw Vale NP23 4SF
"Mam has been well looked after in the home, she seems a lot happier and healthier in the home. In her last care home she had repeated…" Read all 26 reviews
Brynmawr Care Village is an inclusive community which specialises in caring for those living with dementia. The site is located in the picturesque market town of Brynmawr and comprises of Plasgeller Care Home, Glanbury Care Home and Brynwood Care Home.… Read more about Brynmawr Care Village
137/144 St Helens Road, Swansea SA1 4DE
"The manager and the team at April Court were a great help and support during my fathers 2 year stay at the home. Myself and the family…" Read all 70 reviews
Located in Swansea, April Court Care Home is a vibrant place dedicated to providing residential and nursing care. Residents are cared for in a safe, well-equipped environment by an experienced team of staff. Each resident has their own tailored care… Read more about April Court Care Home
28b Intermediate Road, Brynmawr, Ebbw Vale NP23 4SF
"My son loves it in Beacon Lodge and hes well looked after they take him out and he enjoys it and he is happy…" Read all 8 reviews
Situated in South-East Wales, with scenic views of the Welsh countryside, Beacon Lodge is a purpose-built home offering personalised care for younger people living with disabilities. The home offers 'round-the-clock' support in a warm, friendly environment… Read more about Beacon Lodge
1 Bethuel Street, Aberdare CF44 7HJ
"My mam has been here since 2023 and so far I have no worries about her care the staff are excellent with her. Could not be more pleased.…" Read all 23 reviews
The Beeches Care Home in Aberdare provides outstanding nursing and dementia care for up to 45 residents in a secure, serene, and supportive environment.… Read more about The Beeches Care Home
Parklands Road, Ammanford SA18 3TD
"I was devastated when my husband had to be taken from hospital and put into a nursing home. The realisation I was unable to care for him…" Read all 36 reviews
Parc Wern Care Home in Ammanford provides quality nursing and dementia care for up to 59 residents in a safe, welcoming, and scenic setting.… Read more about Parc Wern Care Home
Park Terrace, Waun Wen, Swansea SA1 2BY
"Dad moved into St Mark’s Court early Jan 2020, and we were concerned that we had made the ‘right choice’ for him - we need not have worried…" Read all 20 reviews
St Mark’s Court Care Home provides exceptional nursing and dementia care for 38 residents in a nurturing, compassionate, and respectful environment.… Read more about St Mark's Court Care Home
Submitted via Postal Card • Report
Reply from Wilson Ncheke, Registered Manager at Parc Wern Care Home
Thank you so much for sharing your experience with us. We truly understand how difficult and emotional it can be to entrust the care of a loved one to others. It is an honour to care for your wonderful husband, and we are so glad to know you feel he is comfortable, well cared for, and supported. Your kind words about our team mean so much and will be shared with everyone here. Please don't hesitate to reach out if there's anything you need.
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Reply from Marie Lakin, Registered Manager at Abergarw Manor Care Home
We are truly touched by your lovely words. It was an honour to care for your dad and to be part of his journey. Knowing that he felt respected, supported, and comfortable here means the world to our entire team; we will cherish the memory of him and the time he spent with us. Please don't hesitate to let us know if there's anything you need.
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Reply from Becci Roberts, Registered Manager at The Court Care Home
Thank you for sharing your journey with us. We are so happy to hear you're enjoying your time here and feeling more confident. Your positivity and willingness to help others is exactly what makes The Court such a warm and friendly place to live. Thank you for being a valued part of our community, and please let us know if you need anything at all.
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Reply from Marie Lakin, Registered Manager at Abergarw Manor Care Home
Thank you so much for your kind words. We are delighted to hear that you find Abergarw to be both immaculately clean and welcoming. Your appreciation of the thoughtful touches and, most importantly, our amazing staff truly means a lot. Please don't hesitate to reach out if you need anything, we are always here to help.
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Submitted via Postal Card • Report
Reply from Wilson Ncheke, Registered Manager at Parc Wern Care Home
Thank you for your lovely review. We are delighted to hear that your mum feels treated with dignity and care, and that you've had such positive experiences when visiting. It is also great to know you value our dedicated staff, engaging activities, and recent improvements. We truly appreciate your continued support and look forward to welcoming you again soon.
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Reply from Oli Reynolds, Registered Manager at Cwm Cartref Care Home
Thank you for your kind words. We are delighted to hear that you and your family are happy with your mother's care at Cwm Cartref; it is a privilege to care for her. Our team works hard to provide a clean, safe, and welcoming environment, and it is incredibly rewarding to know that this is reflected in your experience. We are especially pleased that you feel reassured and informed. Thank you again for your support and trust.
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Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home
Thank you so much for your kind and thoughtful review. We are absolutely delighted to hear how well your mum is settling in and that you have seen such a positive change since her move to Cartref Annwyl Fan. Our team works hard to provide the highest standard of care and it means the world to us to know that it is making a difference. We will be sure to pass your lovely comments on to the staff. Thank you again.
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Reply from Wayne Rees, Head of Region at Valley View Care Home
Thank you for your feedback, we are delighted to hear that your overall experience has been excellent. Regarding your comment about the room size, our rooms are designed to prioritise safety, accessibility, and a homely environment, but we recognise that preferences vary. We are continuously reviewing our facilities, including room design, to ensure they meet the practical and emotional needs of our residents. If there is anything else we can do to enhance your experience, please don't hesitate to let us know.
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Submitted via Postal Card • Report
Reply from Tracey Webb, Service Manager at Beacon Lodge
Thank you for your lovely review. It is wonderful to hear that your son is settled and is continuing to make daily progress. We truly appreciate your trust and are delighted to be a part of his journey. Please don't hesitate to get in touch if there is anything you need.
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Submitted via Postal Card • Report
Reply from Tracey Webb, Service Manager at Beacon Lodge
Thank you so much for your kind words. We are so pleased to hear that your relative is receiving the care and attention they deserve. We take great pride in maintaining a clean, welcoming environment and ensuring our staff are always available to support residents and their families. If there is ever anything more we can do for your relative or your family, please don't hesitate to reach out.
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Reply from Wilson Ncheke, Registered Manager at Parc Wern Care Home
Thank you for taking the time to share your experience, we are deeply touched by your honesty and kind words. It means the world to us to know that Park Wern could offer you and your dad comfort during such an emotional time and we are so pleased you felt welcomed and supported from the very first visit. Getting to know your dad and being part of his journey is a privilege. We look forward to seeing you soon and please don't hesitate to reach out if you even need anything.
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Submitted via Postal Card • Report
Reply from Wayne Rees, Head of Region at Valley View Care Home
Thank you so much for your kind words, providing excellent care is our top priority and your feedback means a lot to us. Please don't hesitate to let us know if there is ever anything more we can do for you.
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Submitted via Postal Card • Report
Reply from Wayne Rees, Head of Region at Valley View Care Home
Thank you for your kind and honest feedback. We are so pleased to hear that your experience has been positive and that our staff have made a meaningful difference. Regarding staffing changes, we are committed to maintaining a supportive, stable environment for everyone. Please don't hesitate to speak to us directly if you'd like to discuss anything further.
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Submitted via Postal Card • Report
Reply from Wayne Rees, Head of Region at Valley View Care Home
Thank you so much for your heartfelt review. It means the world to us to hear that your mam is happy, healthy, and thriving at Valley View. Treating every resident with care, dignity, and respect is at the core of everything we do, and it is wonderful to hear that you've noticed such a positive change in her since coming to us. Your kind words are appreciated by the whole team.
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Submitted via Postal Card • Report
Reply from Tracey Webb, Service Manager at Beacon Lodge
Thank you so much for your kind words. We are so pleased to hear that your son is happy at Beacon Lodge and enjoying his time with us. It is our top priority to ensure all our residents are well cared for and have enriching experiences. We truly appreciate your trust and support.
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Reply from Tracey Webb, Service Manager at Brynmawr Care Village
Thank you for taking the time to share your experience. We are so pleased to hear that your lovely mam is happier and healthier with us. Our team works hard to provide a safe, supportive, and engaging environment for all our residents, and it is wonderful to know the positive impact this has had on your family after a difficult experience elsewhere. We will be sure to share your kind words with the team, your feedback is truly appreciated.
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Submitted via Website • Report
Reply from Marie Lakin, Registered Manager at Abergarw Manor Care Home
Thank you so much for your kind review. We understand how difficult it can be to find the right care for a loved one, and we are truly honoured that you chose Abergarw Manor for your lovely husband, we are so pleased he is happy and settling in well. Our team takes great pride in creating an engaging, and supportive environment and your words are a wonderful reflection of what we strive for every day. Please don't hesitate to reach out at any time should you need anything.
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Submitted via Website • Report
Reply from Marie Lakin, Registered Manager at Abergarw Manor Care Home
Thank you so much for your kind words. It means the world to us to know that our care made such a difference to both your Aunt and to you. Compassion, respect, and support are at the core of everything we do, and knowing this was felt so strongly is incredibly rewarding for our entire team. Please don't hesitate to reach out if you ever need anything. Wishing you and your family all the very best.
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Submitted via Postal Card • Report
Reply from James Colburn, Registered Manager at Three Cliffs Care Home
Thank you for your kind words. We are so pleased to hear your mum feels well cared for and comfortable with us. The team takes pride in the little touches that help residents feel special, and your appreciation means a lot. We were glad to support your mum through her recent illness and are so happy to see her recovering well. Your trust and support mean the world to us.
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Submitted via Website • Report
Reply from Kenni Price, Registered Manager at The Beeches Care Home
Thank you for your kind feedback. We are so pleased to hear you are happy with your mam's care and our staff's support. We are sorry to hear about the missing items and mix-up with clothing. We will do our best to locate the items. If you haven't already, please speak directly with the home so we can resolve this for you as soon as possible.
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