Caron Group in Swansea | 3 Care Homes

Review of
April Court Care Home
from L P (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

As a family, we are very happy with the care my father is receiving at April Court. We are always kept up to date with any health issues. The staff are very friendly and caring, but still efficient. My father has settled in very well and says he is very happy there, although he would rather be in his

own home if that had been a possibility. I would not hesitate to recommend April Court.

Reply from Gemma Howells, Head of Marketing at April Court Care HomeThank you so much for sharing your kind words and for taking the time to leave this thoughtful review. We are delighted to hear that your father has settled in well at April Court and that he feels happy and comfortable here. Our team works hard to provide compassionate, attentive care while keeping families fully informed, so it's wonderful to know that this has been your experience. We truly appreciate your recognition of the staff's friendliness, dedication, and efficiency.
While we completely understand your father's wish to be in his own home, we are glad that April Court has been a reassuring and positive place for him and for your family. Thank you again for your trust and for recommending us. It means a great deal to our entire team.

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Review of
St Mark's Court Care Home
from H H (Daughter-in-law of Resident) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

Lovely staff always helpful and understanding, they all have lots of patience and care. Home is clean and well kept. Residents are looked after with empathy, care and feel looked after. Would recommend for any family member. Always entertainment on and food looks and smells lovely too.

Reply from Gemma Howells, Head of Marketing at St Mark's Court Care HomeThank you for sharing such a lovely review. We are thrilled to hear that our team's patience, understanding, and dedication to care have made a positive difference. Creating a clean, welcoming environment and ensuring residents feel truly cared for is always our priority. We are delighted you've noticed the entertainment and delicious meals; these are such an important part of making life enjoyable for our residents. Your recommendation means so much to us and to the whole team.

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Review of
St Mark's Court Care Home
from Richard H (Son of Resident) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

Excellent communication with family about residents, top care given every time, clean and spacious home, mum is always clean and looks looked after, would recommend.

Reply from Gemma Howells, Head of Marketing at St Mark's Court Care HomeThank you so much for your wonderful feedback. We are delighted to hear that you feel confident in the care and communication we provide. Keeping families informed and ensuring our residents are comfortable, clean, and well looked after is at the heart of everything we do. Your recommendation means a great deal to us and to our team who work hard every day to maintain a clean, spacious, and welcoming environment.

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Review of
Three Cliffs Care Home
from B W (Wife of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

Friendly staff who all seem to care about the residents. Nice facilities and gardens.

Reply from Oli Reynolds, Registered Manager at Three Cliffs Care HomeThank you for your kind words. We are delighted to hear that you've had such a positive experience at Three Cliffs and that you enjoy our facilities and gardens. Our team work hard to create a welcoming, caring environment for all our residents, and feedback like yours means a lot to us.

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Review of
Three Cliffs Care Home
from Yvonne B (Friend of Resident) published on 27 August 2025 Submitted via Postal Card • Report

Overall Experience

My friend has been in Three Cliffs since October 2022. It took her many months to settle but things gradually became more familiar to her. Almost 3 years on she is calm, quiet and relaxed. She has forgotten how to walk but still enjoys company and drinking coffee. She also eat well. She receives very

good care from compassionate, kind care staff and diligent nursing staff. She is recovering well from a large clot on one lung and is very peaceful and comfortable in her chain in the lounge each day.

Reply from Oli Reynolds, Registered Manager at Three Cliffs Care HomeThank you for your review. We understand that settling into a new environment can take time, and we are so pleased that your friend has gradually become calm, relaxed, and comfortable over the past few years. It is also wonderful to hear that she is enjoying her time with us and is receiving dedicated care from our team. We feel privileged to support her and to be part of her daily life.

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Review of
Three Cliffs Care Home
from C H (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report

Overall Experience

Mum has been a resident in Three Cliffs for almost 2 years. The home is kept exceptionally clean, and always smells fresh. Mum is well cared for, her personal hygiene needs are well taken care of and she is always dressed in clean clothing. the carers even match her jewellery to the outfit of the day

and paint her nails. The staff are all dedicated and professional, and they show compassion to all of the residents and visiting family. Mum has recently been extremely unwell. I did not want her to be hospitalised, I was overwhelmed with how dedicated all the staff were in caring for her every need. Thank you to all the nurses and carers who nursed Mum back to health. Truly appreciate you.

Reply from James Colburn, Registered Manager at Three Cliffs Care HomeThank you for your kind words. We are so pleased to hear your mum feels well cared for and comfortable with us. The team takes pride in the little touches that help residents feel special, and your appreciation means a lot. We were glad to support your mum through her recent illness and are so happy to see her recovering well. Your trust and support mean the world to us.

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Review of
Three Cliffs Care Home
from Gwyneth R (Wife of Resident) published on 11 June 2025 Submitted via Postal Card • Report

Overall Experience

I am very pleased with the way my husband has been treated in this Home. He is cared for with understanding and respect. He has complex needs, which are catered for here. The company is very good and he enjoys the stimulation e.g. singing and dancing and occasional walks. The views are beautiful and

the residents enjoy the surroundings.

Reply from James Colburn, Registered Manager at Three Cliffs Care HomeThank you for your kind words and thoughtful review. We are truly pleased to hear that your husband is receiving the care, understanding, and respect he deserves. Supporting individuals with complex needs is something we take great pride in, and it is wonderful to know he is benefiting from the activities and stimulation provided. Your feedback means a lot to our team, and we are grateful for your trust in us.

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Review of
April Court Care Home
from Michael N (Son of Resident) published on 30 May 2025 Submitted via Postal Card • Report

Overall Experience

The manager and the team at April Court were a great help and support during my fathers 2 year stay at the home. Myself and the family cannot fault the care and compassion my dad received in the final few weeks of his life.

Reply from Sarah Bennett, Social Care Manager at April Court Care HomeThank you so much for your kind words and for taking the time to share your experience. It was a privilege to care for your father during his time at April Court, and we are deeply touched to know that our team could provide support and comfort to both him and your family. Please know that your appreciation means a great deal to all of us. Please don't hesitate to reach out if you need anything.

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Review of
April Court Care Home
from J B (Respite Resident) published on 22 April 2025 Submitted via Postal Card • Report

Overall Experience

The care home is lovely and the care staff are so lovely and the manager is so helpful and understanding. I am not used to being spoiled like this.

Reply from Sarah Bennett, Registered Manager at April Court Care HomeThank you so much for your kind words. It truly means a lot to us to hear that you're feeling so well cared for and spoiled! Our team works hard to create a warm, supportive environment for everyone, and it's wonderful to know that it's made a difference for you. We are so glad you are part of our April Court family!

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Review of
April Court Care Home
from Bronwen M (Friend of Resident) published on 21 April 2025 Submitted via Postal Card • Report

Overall Experience

Excellent staff; caring and friendly. Quick to attend to the resident's needs, welcoming to visitors offering tea and a seat. My client's room is small for wheelchair & hoist and corridors/lifts narrow and awkward for large chair. Some decor needs touching up. But the important thing - the care is very

good by lovely staff.

Reply from Sarah Bennett, Registered Manager at April Court Care HomeThank you for your lovely comments about our caring team, we truly appreciate it. We are grateful for your honest feedback about the room size, accessibility, and decor, and will keep this in mind as we work to improve. Above all, we're glad the care we provide makes a positive difference.

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Review of
April Court Care Home
from Dawn C (Friend of Resident) published on 21 April 2025 Submitted via Postal Card • Report

Overall Experience

A lovely place, very welcoming. Staff friendly and engaged. All in all a really nice place to visit.

Reply from Sarah Bennett, Registered Manager at April Court Care HomeThank you so much for your kind words. We are delighted to hear you've had such a positive experience at April Court. Our team works hard to create a welcoming and friendly atmosphere, so it is wonderful to know it made a difference to your visit. We truly appreciate your feedback and look forward to welcoming you back again soon!

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Review of
April Court Care Home
from J B (Niece of Resident) published on 15 April 2025 Submitted via Postal Card • Report

Overall Experience

I have visited on many occasions and always found all the staff very helpful and very accommodating. It is a beautifully kept home and I cannot fault it.

Reply from Sarah Bennett, Registered Manager at April Court Care HomeThank you for your kind words and for sharing your feedback. We are delighted to hear that you've consistently had positive experiences with our team. Your feedback means a great deal to us, and we are proud to provide a welcoming and well-maintained environment. We look forward to seeing you again soon.

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Review of
April Court Care Home
from M D (Son-in-law of Resident) published on 6 March 2025 Submitted via Postal Card • Report

Overall Experience

Very helpful.

Reply from Sarah Bennett, Registered Manager at April Court Care HomeThank you for your kind words and the 5-star rating. We appreciate your support and are so glad we could be helpful. If you ever need anything, please don't hesitate to reach out.

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Review of
April Court Care Home
from J S (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report

Overall Experience

My dad was in for a short time, but the care and support they gave him and all our family was amazing. The staff were so friendly and knew who we were and who was visiting, which might sound strange. But when dad had been in respite before, even after a week, no one knew us. April Court kept him clean

and comfortable. I can't thank them enough. Anyone thinking of going to put parents or loved ones there, please do.

Reply from Sarah Bennett, Registered Manager at April Court Care HomeThank you so much for your lovely words. We are so glad your dad and your family felt cared for and supported during his time at April Court. Knowing that our staff made you feel welcome and comfortable truly means the world to us. We really appreciate your positive feedback and wish you and your family all the best.

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Review of
April Court Care Home
from D W (Nephew of Resident) published on 27 February 2025 Submitted via Postal Card • Report

Overall Experience

Only a short stay of one month but the staff were very friendly and helpful and did their best to care for my Aunt who could be very trying at times.

Reply from Sarah Bennett, Registered Manager at April Court Care HomeThank you so much for your kind words and for taking the time to share your experience. We are so glad you found our staff to be friendly and helpful. It was a pleasure caring for your Aunt, and we truly appreciate your support. Wishing you and your family all the best.

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Review of
Three Cliffs Care Home
from M R (Son of Resident) published on 28 January 2025 Submitted via Website • Report

Overall Experience

Our dad has been here for around 5 months and it has been the best thing for him.
The staff are simply amazing, not only with our dad but us too, and all the residents from what we have seen, always give us a warm welcome.
Dad joins in most of the activities they offer, they keep us updated on social

media where we can clearly see the happiness the environment is bringing him.
The cleanliness of dad's room is always spotless, and the attention to detail in general throughout the home is above and beyond.
I am still fortunate to be able to take our dad out on a walk due to his great physicality, the surrounding area is simply beautiful for myself, my dog and dad to take a lovely stroll around due to its location and take in the scenery.

Reply from James Colburn, General Manager at Three Cliffs Care HomeThank you so much for taking the time to share such a heartfelt review of your dad's experience with us. We are truly touched to hear that our care and community have made such a positive impact on your dad and your family. Our team takes immense pride in ensuring that every resident feels happy, engaged, and well cared for, so it's wonderful to hear that your dad enjoys the activities. Maintaining a warm and welcoming atmosphere for families and residents. Your kind words about our staff, cleanliness, and attention to detail mean the world to us. We will pass on your lovely comments to the team, as they'll be thrilled to know their hard work is so appreciated. Thank you again for your support

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Review of
April Court Care Home
from Carolyn C (Daughter of Resident) published on 19 December 2024 Submitted via Postal Card • Report

Overall Experience

The staff are very attentive and welcoming. The home is clean. If anything more interaction from staff would be nice.

Reply from Sarah Bennett, Registered Manager at April Court Care HomeThank you for your kind feedback. We're delighted to hear you find our staff attentive and welcoming and that you appreciate the cleanliness of our home.

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Review of
April Court Care Home
from Glenys P (Brother-in-law of Resident) published on 18 December 2024 Submitted via Postal Card • Report

Overall Experience

I visit my brother-in-law twice a week. The staff right through from cleaners to seniors are all very helpful and friendly. Always have time to answer any questions or queries I may have. All in all, I cannot praise the staff enough.

Reply from Sarah Bennett, Registered Manager at April Court Care HomeThank you so much for taking the time to share your kind words. It's wonderful to hear that you find our staff, from cleaners to senior team members, helpful and friendly. We always aim to ensure visitors feel welcome and are happy to answer any questions or queries. Your praise means a great deal to the whole team and we're delighted that your experience with us has been so positive. Thank you again for your support and we look forward to seeing you on your visits.

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Review of
April Court Care Home
from David M (Cousin of Resident) published on 18 December 2024 Submitted via Postal Card • Report

Overall Experience

The staff are very friendly and helpful, everybody is cheerful, they are always to hand if you have any questions or help. The rooms are always clean, tidy and comfortable.

Reply from Sarah Bennett, Registered Manager at April Court Care HomeThank you so much for your lovely review. It's fantastic to hear that you find our staff friendly, helpful, and cheerful. We take great pride in creating a welcoming and supportive environment for everyone. We're also thrilled that you find the rooms clean, tidy, and comfortable - ensuring a pleasant and comfortable stay is so important to us. Your kind words mean a lot to the team and we truly appreciate your feedback.

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Review of
April Court Care Home
from Maggie C (Friend of Resident) published on 16 December 2024 Submitted via Postal Card • Report

Overall Experience

My blind friend stayed in April Court Care Home for 6 weeks receiving end-of-life care. The staff treated him in a kind and caring way ensuring he was nourished and clean. His guide dog was allowed to visit. The call button was always placed to hand but it was noticeable that the constant ringing of

the button did not appear to be cancelled by a carer answering a call, this constant noise was a source of irritation to both my friend and visitors. Room cleaning could be improved by a daily mop of the floor with a clean mop! I am grateful that Aril Court staff were there to help, their cheerful disposition made up for sometimes the lack of English, especially noticed when imparting very sad news over the telephone.

Reply from Sarah Bennett, Registered Manager at April Court Care HomeThank you for taking the time to share your thoughtful review. We're truly touched to hear about your friend's experience at April Court Care Home and are so glad that our staff could provide kind and caring support during such a sensitive time. It's wonderful to know that his guide dog was able to visit and that our team worked to ensure he was comfortable, nourished, and well cared for.

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Care Homes Owned by Caron Group in Swansea

Caron Group Locations in Swansea (3)

Caron Group Reviews in Swansea (122)

April Court Care Home

St Mark's Court Care Home

St Mark's Court Care Home

Three Cliffs Care Home

Three Cliffs Care Home

Three Cliffs Care Home

Three Cliffs Care Home

April Court Care Home

April Court Care Home

April Court Care Home

April Court Care Home

April Court Care Home

April Court Care Home

April Court Care Home

April Court Care Home

Three Cliffs Care Home

April Court Care Home

April Court Care Home

April Court Care Home

April Court Care Home

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