Care Homes Owned by Caron Group in Cardiff

My mother became a resident at the end of April. All of the staff members have be very welcoming + supportive and have help my mum settle into her new home. All of the staff are very respectful and I feel that they genuinely care a lot for the residents. I am very grateful that they have succeeded in encouraging my mum to not remain in bed all day + have succeeded in getting her to part take in activity. Once again thank you for everything you do to support my mum.

Every time I have visited all the staff have been lovely + really kind. Nan always talks so highly about the care she is receiving. It is so great to see Nan thriving in the environment of the care home so thank you.

After attending a garden party yesterday afternoon I was so impressed by the kindness of all staff who were loooking after the residents nothing was too much trouble. The gardens were absolutely beautiful my friend who is a resident there is well looked after in every way and it is such a pleasure to visit her

I feel a deep sense of gratitude to the staff for their loving kindness and meticulous care in ensuring G was kept comfortable and peaceful. Their tears, condolences and hugs were a huge comfort and support to me. When the end came, it went well - thanks to such wonderful staff - and that is all I could have asked for.

A special note for the effort Glain puts in when residents have a celebration. The afternoon tea my dad was recently treated to was 'knock it out of the park' impressive. All the staff who organised and ran the event should feel proud of their huge contribution to making his day special.

Our mother, a resident for 3 years in this wonderful 'open door policy' home, feels safe, secure, and very happy. Needs are met with care and dignity. Although immobile, using suitable equipment, staff involve her with activities, meal times or just relaxing in the lounge. Having a specific dietary choice, catering staff prepare a variety of fresh, delicious, nutritionally balanced meals. It is kept spotless, by cheerful domestic staff. The carers, like family, are wonderful, attending any needs promptly, with care and dignity. Nursing needs are tented by a team of competent nursing staff, also with friendly knowledge, care and dignity, keeping us well informed. Plentiful entertainment provides the individual resident with variety, suitable to their needs, also enabling & encouraging residents into the beautiful garden. Importantly, the home is managed so competently by an actual Nurse, who's knowledge makes her very approachable, giving us total reassurance on how the home is run.

I would recommend Glain House to anyone. Excellent service is an understatement. We as a family are more than delighted with the service provide to my mother. A big thank you to all staff and management at Glain House.

surrounded by people who genuinely care has brings us as a family peace & gratitude. The home itself is so welcoming and there is always a feeling of warmth from the staff and residents alike. We are deeply grateful for the care she receives every day and for the comfort it gives us knowing she is being looked after so well. Thank you so much Glain House, we will be forever grateful.

Choosing a care home for my mum was the hardest decision, but from the moment she arrived, the staff made us feel we had absolutely made the right choice. The love, kindness and genuine compassion shown to her daily, is nothing short of extraordinary. They do not just care for her needs, they care for her as a person. They know what makes her smile, when she needs reassurance & treat her with such dignity and affection, it feels like she is surrounded by extended family. All staff go above and beyond and their kindness means the world to us. Seeing mum comfortable, respected and safe gives us peace. The atmosphere is always welcoming and filled with genuine care. The staff show incredible professionalism alongside such heartfelt compassion. Their dedication shines through in everything they do. We will never be able to thank them enough for the exceptional care they provide. We feel truly blessed to have found such an amazing care home & we thank them from the bottom of our hearts.

I checked the reviews on carehome.co.uk before they went to Glain House and we were all much reassured - it was great for mum to be able to get an idea of what it would be like beforehand.

My sister and I met with Glain House management on 9th January, looking for a placement for both our parents as an urgent measure, and were given an excellent first impression. Management obviously care deeply about their responsibilities in the care home. Mum and Dad were accepted into Glain House and the level of care they are receiving is outstanding. All the staff are well trained, very kind, and friendly to our parents. They have settled into their new home very well and are getting the care they need. Mum is having palliative care and Dad has late stage Alzheimer's. A big thank you from my sister and I to Glain House. We would definitely recommend them!

My brother, Ieuan spent the last few months of his life in Ely Court Care Home. He was treated with respect and dignity. The staff were amazing, they could not do enough for him.we as a family are so greatfull for the good months he had at end of life. Eira

We will miss Ely Court but so appreciate all that they did for our wonderful Mum.

I have been here just over 2 birthdays and and it took me about 2 years ti get used to it but I am slowly getting more confident in my out took and I find it very enjoyable now and I am really regular and was saying to the person who has just stated that if she needs help just please ask!

3. My father once had an issue with his walking aid & she kindly arranged for a workman on site to do a temporary fix on it. Thank you again so much for caring for Mum whilst she was in your care!

My Dad spent his last few days at Ely Court Care Home. I was so grateful for the wonderful care that he received be it just for a short while. I cannot fault any part of the overall experience. Thank you to all the staff.

My mother has been in this home since 2022, myself and my brother have nothing but praise for the way she has been cared for. I cannot fault any aspect of her care or how the home keeps us informed of her state of health. Five out of five stars.

When we moved her to Glain House it was a great relief to us. The room was lovely and bright, with a well-equipped en-suite bathroom. She perked up considerably after the move, and was much more communicative, although she was very frail. She was very well cared for; all the staff were very friendly and professional, and attentive to her needs. They did all they could to make her comfortable for the last few months of her life, and for that we are deeply grateful.

It was a comfort to see my father in such a caring, sympathetic & gracious involvement, especially the compassion of the staff from the management & medical & carers. Their interaction with those in need & their thoughtfulness for the residents and those who visit loved ones. It has become reassuring & a sense of burdens being lifted to know that dad is looked after in this way. The room also was so impressive, spacious & clean.

We are very lucky we found this place for my brother 18 months ago when he was deteriorating with a neurological condition. The care he has received has been exceptional. The staff are amazing and all of them seem to be glad to work there and there's very little staff turnover. My brother took a long time to adjust to the change when he moved to Ely Court (due in part to his condition) but is now genuinely happy there and doesn't hesitate to say it's his home. The activities programme is impressive and now 7 days a week, and my brother is happy to join in those activities he likes but also content to entertain himself in his room at other times. When the new garden is complete this will make quite a difference for my brother because if there's any criticism it's the lack of exercise available to him (as an adult in his 50s) and I'm sure circuits of the new garden will become part of his routine once it's finished.