Care Homes Owned by Caron Group in Cardiff

their time.
The opening of the new garden in May made a real difference and Mum enjoyed the peace, the smells and the quiet places. The home is very professionally run by a dedicated team of people who all work well together and clearly enjoy their roles. We were welcomed as a family to visit at any time and nothing was ever too much trouble. The modern accommodation was very comfortable, with really practical bathrooms and other appropriate furnishings, to make living and mobility as easy as possible, with everything being scrupulously clean. Mum also enjoyed the food, both in choice and quality.
We will miss Ely Court but so appreciate all that they did for our wonderful Mum.

have always given me their full attention & support despite their heavy work loads. Examples help to demonstrate this 1. My father visited Mum twice a week & they always supported him as well to make the most of their time together. They would allow them to have some quality time & to eat together. 2. They recently celebrated their 70th anniversary & my sister & I were given the opportunity to use a room to have a celebration with family & friends which was really appreciated.
3. My father once had an issue with his walking aid & she kindly arranged for a workman on site to do a temporary fix on it. Thank you again so much for caring for Mum whilst she was in your care!

it did not provide the specific care she needed as a person with dementia, although the staff were aware of her condition.
When we moved her to Glain House it was a great relief to us. The room was lovely and bright, with a well-equipped en-suite bathroom. She perked up considerably after the move, and was much more communicative, although she was very frail. She was very well cared for; all the staff were very friendly and professional, and attentive to her needs. They did all they could to make her comfortable for the last few months of her life, and for that we are deeply grateful.

& a sense of burdens being lifted to know that dad is looked after in this way. The room also was so impressive, spacious & clean.

time to adjust to the change when he moved to Ely Court (due in part to his condition) but is now genuinely happy there and doesn't hesitate to say it's his home. The activities programme is impressive and now 7 days a week, and my brother is happy to join in those activities he likes but also content to entertain himself in his room at other times. When the new garden is complete this will make quite a difference for my brother because if there's any criticism it's the lack of exercise available to him (as an adult in his 50s) and I'm sure circuits of the new garden will become part of his routine once it's finished.

also has a sister there and was recommended by her relatives.
My father stayed there for nine months before he passed away in the early days of 2025. The staff were very sensitive and helpful during this time.
My Mum enjoyed joining in the activities during visits to my father. Visiting family and friends are made very welcome and are encouraged to visit as often as possible. The visiting times are not restricted I would quite often arrive
at the home at 8:30 in the evening.
The staff were helpful and professional, they would do anything they could to help me and my Mum.

their staff and be aware of their needs as if these members of staff give up through working too hard with no appreciation from Caron Group they won't have a care home to profit off any longer. Thank you to the staff. Any lack of stars is directed at not enough staff to help existing staff have a better day.

what must be the model for excellent care homes everywhere. Myself and family will never be able to thank all the staff for everything that they do for mum to enable her to be happy and have fun and laughter in her life after what has been a very difficult time for her. I thank my lucky stars that we found you!

staff make every effort to make her meals not only nutritious, but delicious too. There is always a warm welcome from every aspect of the staffing and they all know our mother's likes and dislikes. The home is kept spotlessly clean throughout and always smells so fresh. Our mother is immobile, but despite this, Ely Court are wonderful at including her in their many events and activities due to the fact that they have all the machinery required to enable this. If any family members have any queries, these are answered without delay. The home is run extremely well, professionally and with dignity. After looking at many other care homes prior, we find Ely Court provides everything our mother needs.

she no longer feels lonely, and as her daughter it is wonderful to come and visit and see her so content, warm, clean and well fed. I don't think I can single one or two members of staff out for praise as they are all wonderful and I am so pleased that mum is in their care.

one has all those 5-star ratings unless that's all they will put up, I wonder if they'll put this review on their website. I give them 1 star.

and I am very happy to know she is in their very capable hands!