Care Home Owned by Caron Group in Powys

wrong clothes in her room there needs to be a better naming system.

patients has made me realise how lucky my wife has been to end up here to complete her recovery. I am sure that other visitors would second this, me having witnessed their similar reactions when ending their visit.

she was transferred to a different hospital and while she was there she was told she would be going in to a home. She was crying and screaming, as to her that was really bad news. She then went to a nursing home and it was the worse 5 weeks of her life. Then Crosfield House told her they can accommodate her. She was a bit apprehensive at first but a couple of days after being there, she settled in quickly. She soon made friends with other residents and carers and nurses. She absolutely loves it there and I'm sure everybody there loves her. So I would highly recommend Crosfield House to anyone. The staff are amazing as are the managers.

out to the catering team!
The staff on shift on Christmas Day were all fabulous and thanks to them all as being a retired nurse myself I know their work load can prove to be very challenging!!
I would like to give a big thank you to two staff members in particular for the good, clear and concise dialogue I receive from them both regarding my mother's care and health.
I am really happy with my mother's care at Crossfield House and I am grateful for all of you!
You have a great team, you can be very proud!!

an amazing place.

a little chat with us although they were extremely busy, I for one will be eternally grateful to them all, I thank each and every one of you.

EMI unit so I am very much aware of how difficult and demanding caring for residents can be.

kept fully aware of all issues that occur from time to time. Which is of great comfort to all our family. Thanks.

to her and us as a family with anything we have needed. I feel my nan is safe, respected and taken care of with the highest standards. On occasions we have had food with Nan, the food and service have been of restaurant quality which we really enjoyed. Having a family member in a home is always so hard but with Crosfield House it really does feel like a home from home for us.

may crop up.

with my father was very special along with the photographs which we can share with the family who couldn’t attend, also the home allow us the make memories that will last a life time thank you.
I would also like to say that my father was a broken man when he went into the home and in just 12 months they have worked wonders, he now communicates more and loves to see us coming where before he just sat there a shadow of his former self again I thank staff and management for their hard work.

my mind at rest. It was so difficult to envisage him in his room and other areas. Visiting was difficult at first, again due to covid. But I was able to visit most weeks either through glass or weather permitting in summer house! I can not praise the staff enough as when we visit he's always clean and tidy and seems happy. If I have a concern about anything the staff are always helpful. Also, I like the fact that I'm involved with his care not just his daughter. I'm kept up to date regularly about his meds etc. Over the past couple of weeks we've been able to celebrate his 93rd birthday and enjoyed a gorgeous jubilee afternoon tea, hopefully, the start of normality. Thank you all.

They are wonderful.

or by email to keep relatives updated and in touch. On one memorable occasion my husband (who has dementia), not understanding why I had not been to see him, said he wanted to speak to me. A carer contacted me and helped my husband to use the phone, even moving him to another room when reception faded. This was at a time when the staff were under great pressure. Just one instance of the caring nature of all the staff at this home. Obviously, the range of activities they previously provided has been curtailed but I know from recent visits that they have tried very hard to maintain the resident's interests.