Care Homes Owned by Caron Group in Powys

She trusts everybody and all the staff treat her as if she were a family member of theirs which is lovely I never ever feel worried leaving her in the capable hands of any of the staff at all.

I have nothing but respect for all the patience and care of the staff. From nurses, caregivers, cleaners, maintenance and kitchen staff they try to bring respect and dignity to all the residents. It's not an easy job but there is always some laughter in the home. The moment they have any concerns we are consulted. I am very happy with the care given.

My Dad has been here for just 48 hours and the care and attention to his needs has just been fantastic. It's quite difficult to express how amazing they are - Dad has been very challenging - but the care and approach to settling him in and us as his relatives has just been exemplary at such a hugely stressful time. All the staff I've encountered are just so caring and friendly. The manager - well what can I say - Sophie - has gone above and beyond a million times over - as have many others too. Thank you

Thank you to everyone at Crosfield House.

Our experience of Crosfield House as a family has been very good. My mum has complex and developing needs. The care team are exemplary, the management responsive + supportive, and the welness team help to keep care personalised and the entertainment varied. I am an ex care manager so I have some idea of what first class care looks and feels like. I'm grateful to CH for keeping mum safe and cared for. (They also make us welcome as visitors)

Since my wife's serious accident, 2nd July 24, she has experienced four hospitals and three care homes. The staff and care at all units was good but having visited all seven I must say that this one has been outstanding in every section. The way that management and staff treat my wife and all the other patients has made me realise how lucky my wife has been to end up here to complete her recovery. I am sure that other visitors would second this, me having witnessed their similar reactions when ending their visit.

5 years ago my wife suffered a hypoxic brain injury, meaning she can't speak or use her hands properly. In February 2024, she was sent to hospital for a course of radiotherapy because she could only swallow food that was cut up in to small pieces. They fitted her with a rig feed after about two months, she was transferred to a different hospital and while she was there she was told she would be going in to a home. She was crying and screaming, as to her that was really bad news. She then went to a nursing home and it was the worse 5 weeks of her life. Then Crosfield House told her they can accommodate her. She was a bit apprehensive at first but a couple of days after being there, she settled in quickly. She soon made friends with other residents and carers and nurses. She absolutely loves it there and I'm sure everybody there loves her. So I would highly recommend Crosfield House to anyone. The staff are amazing as are the managers.

You have a great team, you can be very proud!!

When dad 1st arrived at Crosfield House, it was such a concerning time for all of us, but we were welcomed by such lovely caring staff and now after 19 months dad is much more settled and the care is really good. Such a relief that we know dad is happy and safe.

My dad was treated with kindness, understanding and respect. Staff were experienced and considerate. I can't fault the care he got. The range of activities and facilities were excellent.

Have found the care, compassion to be excellent and of gold standard. Wish all care homes could be like this.

So glad we found a place at Crosfield House for my mum. The beautiful building always looks spotless, the staff are very friendly, and professional set up, and can see my mum is well cared for. My mum's only been here for a few weeks but it's made a big difference to her well-being.

My father became a resident for about a couple of years until he peacefully passed away back in May of this year at Crosfield. The care he received was absolutely first-class, all of the staff were amazing and couldn't do enough for him. On our visits they made us feel so welcome and had time to have a little chat with us although they were extremely busy, I for one will be eternally grateful to them all, I thank each and every one of you.

I spent 35 years in the NHS 15 of them on an EMI unit so I am very much aware of how difficult and demanding caring for residents can be.

My mother has been very well cared for since she has been in Crosfiled House.

I think that we made a very good choice when we booked my husband into Crosfield House.

We have been kept fully aware of all issues that occur from time to time. Which is of great comfort to all our family. Thanks.

Communication is always amazing, and the attention to detail when helping us plan family occasions has been above and beyond, no matter when I visit cleanliness is always at the highest standard. My nan is so happy here and speaks so fondly of everyone. Management and staff have been such a support to her and us as a family with anything we have needed. I feel my nan is safe, respected and taken care of with the highest standards. On occasions we have had food with Nan, the food and service have been of restaurant quality which we really enjoyed. Having a family member in a home is always so hard but with Crosfield House it really does feel like a home from home for us.

I have, to date, always found Crosfield House and its staff most supportive in a situation that is very difficult to deal with. My husband is well looked after on a daily basis and is as comfortable as he can possibly be. Both management and staff have always been most helpful with any concerns that may crop up.

I would also like to say that my father was a broken man when he went into the home and in just 12 months they have worked wonders, he now communicates more and loves to see us coming where before he just sat there a shadow of his former self again I thank staff and management for their hard work.