Care Home Owned by Caron Group in Neath - Port Talbot

were able to take part in activities. The garden & decking areas were well maintained and easily accessible to all.

and I know she is in safe hands, and I can have peace of mind knowing she is in good hands.

But in the relatively short time she was there we cannot speak highly enough of the care/support she received and the willingness of all staff - at every level - to go that 'extra mile' to ensure her comfort and well being as well as that of ourselves when visiting. The visiting policy meant we could pop in at any time often several times a day. She expressed more than once how pleased she was to be there. On her last day when we received a phone call at 10.20 a.m. advising we might wish to visit we sat at her bedside until she expired at 5.36 p.m. Throughout the day the staff were amazing even providing us with a tea/coffee/biscuits trolley. Thank you Cwm Cartref.

is too much trouble for the amazing staff. It is always lovely and clean in the communal areas and in my nana's bedroom. I would highly recommend this home to anybody looking to find a placement for a loved one.

mum doing Karaoke before.
We get regular updates from the team on how our mum has settled in.

a member of staff who was bringing teas, coffees and homemade cakes around and called my dad by his first name. This was priceless. I also met one staff member who was so helpful and caring.

that she cannot be looked after at home. She likes the staff - who are always very friendly and attentive, and enjoys the food served there. She seems to be well looked after and is always washed and clean and well dressed.
On our regular visits to see my mother, we find the staff to be very friendly and helpful, and the property is well-maintained and is always very clean throughout.
Although my mother is unable to take part, there are regular events held there - including visits by singers, fates, craft classes, etc which help keep the residents active and involved.
We are now very pleased that she is a resident at Cwm Cartref.

Care Home.

for her. I don't live locally and when I visit I am made to feel very welcome. The atmosphere is lovely. It's not an easy job you're staff do, put my mind is at rest. knowing how well she is looked after, and as she told me in a phone call yesterday she wouldn't want to live anywhere else.

Cartref takes pride in its service and is always well-maintained, clean, and well-presented. Circulation areas have recently been updated and are welcoming.
Visitors are welcome at any time and are encouraged to participate in activities. It's a very caring and family-orientated environment and I am delighted with the care and support that my mother receives.
I would highly recommend and thank all (including other families) for their ongoing support.

was spotless and every member of staff was smiling and constantly busy. There was a delicious aroma coming from the dining room and kitchen.
Staff went out of their way to settle her down and very soon whisked her away for a delicious lunch.
I and other family members visited her daily for several days to ensure she was settling and we were and are delighted at the way things are going.
There is a good program of entertainment and interaction which she finds stimulating. The family is encouraged to join residents for entertainment. She tells me she's happy so we are satisfied that the move to Cwm Cartref was in her very best interests and thank every member of staff for their care.

happy, knowing she is in safe hands when we are not there.