Care Homes Owned by Caron Group in Carmarthenshire

or so and I couldn't be happier, all of the staff are lovely, the home is clean and warm, the food is excellent and the entertainment second to none. My mum has gone from being on her own and sleeping most of the day in between her care visits to being interactive and engaged with the staff and residents. She's sung, danced, baked, carved a pumpkin and done jigsaws. She's had her hair done twice and seen the chiropodist. I've taken her to the beach and within 2 minutes of getting back she's sat with a cup of tea and some cake. As I said at the beginning I couldn't be happier, she's having a fabulous time and I can relax as I know she's safe. Thank you Annwyl Fan.

grateful. Thank you for everything you did for our Dad.

She loves everyone waving at her.

staff I interact with are absolutely fabulous. My husband is kept clean and as comfortable as possible. He eats reasonably well as the food is good and there is quite a variety. The new manager is superb and extremely dedicated to the efficient running of the home and care of his patients. All I can do is give praise to Parc Wren. Thank you!

for residents. Staff are trained, competent, with ongoing training. The home is safe, clean, with a comfortable environment. My mum appreciated the flexibility at eating times. A person-centred care approach. Safety protocols are in place, as well as healthcare/GP access. The home provides good food. The nurses 24/7 are approachable, many with "super clinical skills". Always a warm welcome! The home has recently had a facelift, new reception, paintings, a sensory garden, including a veranda, and new flooring. Making the home more appealing. I highly recommend.

and is enjoying being looked after properly.
All staff have been brilliant, couldn't recommend highly enough.

homes and went to visit them after I came out of 2 of them in tears and not because they weren't suitable but I felt very alone then I arrived at Park Wern all staff were so welcoming I was introduced to to everyone including some of the residents the manager talked me through the process they were so welcoming I went back and forth a few times in the following weeks and I was made to feel comfortable and at ease they answered all my concerns. I visit my dad most days and have come to know the staff and residents.
They have got to know and understand my dad and are respectful he's not just a number it feels more like an extension of our family and friends they even check that I'm ok.

friendly and helpful. The care home is clean and tidy and the food and drink is excellent. We feel it is a safe, secure environment and they have the relevant facilities the staff regularly do activities with the residents, keeping them as active as possible. The room is nice.

food is excellent and this is so important as my mother has gained weight since admission. I would also like to say that the decor of the home is excellent, so clean and fresh. I am satisfied my mother could not be in a better care home.

for many years it was nice to hear Welsh Spoken again. The cooking of food is like home from home. Doctors nurses and carers can't do enough to make life easier. I am grateful to all. Cartref Annwyl-Fan has always had a good name ever since it was built.

changes when suggestions are made. The menu on offer has been changed to include my mother's favourite foods. The activities coordinator is enthusiastic, personable and imaginative introducing enjoyable activities tailored to the different needs of the residents. Personal pampering such as manicures, hair colour, cuts and blow drying is valued and appreciated. The ability to converse in Welsh provided by staff and manager is valued as Welsh is my mother's native tongue. She is well looked after in a homely Welsh environment. A rare find!

to be in everyone's company when I visit and everybody looks happy and contented here. I am certainly happy with the situation.

because there was anything wrong with her care but because we did not feel the environment was right for her as it was more nursing care than residential and Mum did not have the company and stimulation due to conversation etc that she needed.

sometimes reported. There is plenty of choice and all looks fantastic. Well done everyone and thanks.

reassuring Dad and working with us as a family to help him settle. The staff are caring and offer the best possible care in often very challenging circumstances. The home manager is outstanding and clearly extremely dedicated. Dad became very unwell a few weeks ago, receiving end of life care and the whole team were an incredible support to both Dad in his last hours and our whole family. We cannot have asked for more and we will be forever grateful to them all. I hope the Caron group management realise what a great team they have at this home.

but of late, her appetite has decreased even with the unfailing attempts by the staff in encouraging her to eat more. We have no complaints with her care and would like to commend the staff (carers, nurses and administration) on their unfailing patience and understanding of her condition.

we are very thankful for. Keep up the good work.