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Cartref Annwyl-Fan Care Home

Woodlands Park, Colonel Road, Betws, Ammanford, Carmarthenshire SA18 2HW
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The ability to converse in Welsh provided by staff and manager is valuedS D(Daughter of Resident/Service User)
Cartref Annwyl-Fan Care Home, Ammanford
I am satisfied my mother could not be in a better care home.M T(Daughter of Resident/Service User)
Cartref Annwyl-Fan Care Home, Ammanford
The cooking of food is like home from home. Doctors nurses and carers can't do enoughM H(Wife of Resident/Service User)
Cartref Annwyl-Fan Care Home, Ammanford

Cartref Annwyl Fan Care Home is welcoming care home located on the outskirts of Betws, Ammanford. The rural location is easily accessible by public transport and the home is surrounded by natural beauty.

Cartref Annwyl Fan Care Home has a homely and warm feel and operates an open-door policy to visiting. The rooms are tastefully decorated and residents are encouraged to bring personal items to enhance their living area and create...  

Care Provided by Cartref Annwyl-Fan Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,065N/A

As individual care requirements and levels of support vary, pricing packages will differ accordingly. The amount shown is a guide price and represents the starting point for our care services.

Contact Cartref Annwyl-Fan Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Joanna Williams (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 1

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (5)

Cartref Annwyl-Fan Care Home Reviews (42)

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9.4

Cartref Annwyl-Fan Care Home has a Review Score of 9.4 (9.439) out of 10, based on 11 reviews in the last 2 years. Over all time Cartref Annwyl-Fan Care Home has 42 reviews.

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Showing 42 reviews matching selected criteria
Review from Delyth T (Daughter of Resident) published on 17 July 2026 Submitted via Postal Card
Overall Experience

I found the decision of putting my Dad into respite very difficult but after Dad had been in Annwyl Fan for a couple of days I was amazed how well he settled. Due to the care and love of all the staff. From the carers cleaners kitchen staff entertainment staff manager and admin. The day I picked Dad up to come home he was enjoying the music and entertainment in the lounge He had a lovely smile on his face. It was the happiest I had seen him in a long time.

Reply from Gemma Howells, Head of Marketing at Cartref Annwyl-Fan Care Home

Thank you for your lovely review. We understand that choosing respite care for a loved one can be an emotional and difficult decision, so we are delighted to hear how well your dad settled into life at Cartref Annwyl Fan. It is especially rewarding to know that the care, kindness and dedication...  

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Review from H S (Daughter of Resident) published on 13 July 2026 Submitted via Postal Card
Overall Experience

Respite for parent, always welcoming on admission, staff available to help staff/manager will always ring if any issues.

Reply from Gemma Howells, Head of Marketing at Cartref Annwyl-Fan Care Home

Thank you for your kind review. We are delighted to hear that your parents respite stays have been a positive experience. Providing a warm welcome and ensuring families feel supported and informed is very important to us.

It's wonderful to know that our team and management have been on hand to...  

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Review from Neil B (Son of Resident) published on 13 April 2026 Submitted via Postal Card
Overall Experience

The professionalism of the staff cannot be overrated; I am so grateful for all their efforts to ensure that my mother's journey from 3 hospitals to Annwyl-Fan was a source of comfort to my sister and myself. The facilities are excellent with the option of returning to a delightful room with access to a courtyard exuding a sense of calm. Also lunchtime trips are much appreciated!

Reply from Gemma Howells, Head of Marketing at Cartref Annwyl-Fan Care Home
Thank you very much for your lovely feedback. We are truly grateful that you took the time to share your experience.

Supporting your mother through the transition from hospital back to Cartref Annwyl-Fan was something our team took great care with, and we are delighted to hear that this process...  

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Review from Rachel M (Daughter of Resident) published on 9 April 2026 Submitted via Postal Card
Overall Experience

Mum's care is excellent. She is settled and happy. All of the staff seem to care deeply about Mum and the other residents and the food and entertainment are excellent. I feel she is safe and very well looked after.

Reply from Joanna Williams, Home Manager at Cartref Annwyl-Fan Care Home
Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your mum is settled, happy and feels safe in our care.

Our team is truly dedicated to providing compassionate, resident-centred care, and it is wonderful to know that this is...  

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Review from Kathryn P (Daughter of Resident) published on 2 April 2026 Submitted via Postal Card
Overall Experience

Cartref Annwyl-Fan Care Home has been a welcoming home from day 1. All the staff have gone above and beyond to make my mum feel safe, happy and very much part of the care home community.

Reply from Joanna Williams, Home Manager at Cartref Annwyl-Fan Care Home
Thank you so much for taking the time to share such a kind and thoughtful review. We are truly delighted to hear that Cartref Annwyl Fan has felt welcoming from day one and that your mum feels safe, happy, and part of our community.

Our team works very hard to provide not just high-quality care,...  

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Review from Susan W (Wife of Resident) published on 16 January 2026 Submitted via Postal Card
Overall Experience

When viewing the care home for the first time, I was pleasantly surprised by the facilities and the number of activities provided. All staff are very friendly and go out of their way to support both residents and their families. The garden is beautiful in the summer and both residents and their families are encouraged to use it. The rooms are clean & furnished and all residents are treated with care and dignity. I particularly like the social media page which always shows the residents enjoying themselves.

Reply from Gemma Howells, Head of Marketing at Cartref Annwyl-Fan Care Home

Thank you so much for sharing your experience. We are delighted to hear that your first impression of the home was so positive and that you appreciated the facilities, activities, and beautiful garden. Our team works hard to create a welcoming environment where residents and families feel...  

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Review from K B (Daughter of Resident) published on 16 October 2025 Submitted via Website
Overall Experience

My father was a resident here, he suffered with Alzheimer's disease. The staff that cared for him were genuine kind people. When my father passed away they allowed us to stay with him and the staff and manager went above and beyond to support us through this difficult time. For this we will be forever grateful. Thank you for everything you did for our Dad.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you so much for your kind words. It was an honour to care for your father, and we are glad our team could provide comfort and support to you and your family during such a difficult time. Your gratitude means a great deal to all of us, please don't ever hesitate to reach out if there's anything you need.

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Review from Nigel W (Son of Resident) published on 16 July 2025 Submitted via Website
Overall Experience
Can't explain how pleased we are with the care mum is receiving.
Having been at a brand new home for a short period it became clear that care is more than a new building, it's the people who provide the care that make the difference. Since moving to Cartref Annwyl Fan mum has improved significantly and is enjoying being looked after properly.

All staff have been brilliant, couldn't recommend highly enough.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you so much for your kind and thoughtful review. We are absolutely delighted to hear how well your mum is settling in and that you have seen such a positive change since her move to Cartref Annwyl Fan. Our team works hard to provide the highest standard of care and it means the world to us to...  

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Review from Mathew P (Son of Resident) published on 8 May 2025 Submitted via Postal Card
Overall Experience

Everyone, management and all staff ahve been polite, friendly and gone out of their way to provide care excellently for my mother. They have supported her, treated her with dignity and she is well looked after by all. Whenever we have had a question to ask staff or management, they have always been friendly and helpful. The care home is clean and tidy and the food and drink is excellent. We feel it is a safe, secure environment and they have the relevant facilities the staff regularly do activities with the residents, keeping them as active as possible. The room is nice.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for your lovely review. We are so pleased to hear your mother feels well cared for and supported, and that you are happy with the environment, food, and activities. Your kind words mean a lot to the whole team. Please don't hesitate to reach out if you need anything.

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Review from M T (Daughter of Resident) published on 13 August 2024 Submitted via Postal Card
Overall Experience

I am extremely happy with the care my mother receives at Cartref Annwyl-Fan. I live near the home and visit very often, I always find my mother comfortable, clean and content. The staff are kind and caring always make me feel welcome. The manager and secretary are very approachable and friendly. The food is excellent and this is so important as my mother has gained weight since admission. I would also like to say that the decor of the home is excellent, so clean and fresh. I am satisfied my mother could not be in a better care home.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for such a wonderful review. We're really pleased to hear you're happy with the care your mother is receiving at Cartref Annwyl-Fan. It is so special to receive positive feedback regarding our team as it's our priority to ensure we offer a warm and welcoming environment to all our...  

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Review from M H (Wife of Resident) published on 12 August 2024 Submitted via Postal Card
Overall Experience

When I told my husband that I was changing the care home to be nearer home the answer was 'Thank you, I am going home to Ammanford' with a lovely smile. He arrived at Cartref Anwyl Fan on July 1st and had a good welcome from all the staff. My husband was born in Ammanford but we had been working away for many years it was nice to hear Welsh Spoken again. The cooking of food is like home from home. Doctors nurses and carers can't do enough to make life easier. I am grateful to all. Cartref Annwyl-Fan has always had a good name ever since it was built.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for sharing your heartfelt experience with us. It warms our hearts to hear that your husband felt so at home upon returning to Ammanford and being welcomed by our team at Cartref Annwyl Fan. We're glad that the familiarity of the Welsh language and the home-style cooking added to his...  

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Review from S D (Daughter of Resident) published on 9 August 2024 Submitted via Website
Overall Experience

We chose this placement for our mother because of the high standards of personal care provided and the efficient and responsive management on offer. The registered manager, her seniors, staff and activities co-ordinator provide a quality experience responding to queries and concerns and implementing changes when suggestions are made. The menu on offer has been changed to include my mother's favourite foods. The activities coordinator is enthusiastic, personable and imaginative introducing enjoyable activities tailored to the different needs of the residents. Personal pampering such as manicures, hair colour, cuts and blow drying is valued and appreciated. The ability to converse in Welsh provided by staff and manager is valued as Welsh is my mother's native tongue. She is well looked after in a homely Welsh environment. A rare find!

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for your heartwarming review. We're delighted to hear that the high standards of personal care, efficient management and attentive staff at Cartref Annwyl-Fan have met your expectations. It's wonderful to know that our menu now accommodates some of your mother's favourite foods and she is...  

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Review from W W (Wife of Resident) published on 9 August 2024 Submitted via Postal Card
Overall Experience

My husband is a resident for roughly a year and has been happy and contented over this time. I am very impressed with the situation and I know he is safe here. The staff gives me information on what goes on in the home and I can trust everyone that works in this wonderful environment. It is a pleasure to be in everyone's company when I visit and everybody looks happy and contented here. I am certainly happy with the situation.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for sharing such lovely feedback of your positive experience with us. We are thrilled to hear that your husband has been happy and content during his time at Cartref Annwyl-Fan. Ensuring our residents feel safe and well cared for is our top priority, we're pleased to hear that you enjoy...  

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Review from Gwen J (Wife of Resident) published on 26 July 2024 Submitted via Website
Overall Experience

Well cared for and very patient. Nothing is too much trouble for any member of staff. Residents always look nice and clean and rooms are kept as clean as possible, which must be very difficult at times. Everyone seems to be happy.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for the positive comments. We take pride in our environment and aim at a high standard of cleanliness. Our ethos is to provide our residents with respect, dignity, and choice. Our roles in the care setting are very rewarding. Your lovely comments will be passed on to our care team.

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Review from J L (Daughter of Resident) published on 24 July 2024 Submitted via Postal Card
Overall Experience
The care my Mother received was excellent in every way, she was very anxious and all the staff were so kind, reassuring, and caring, we could not have asked for more, they also made a very difficult time easier for my brother and me. They showed us so much kindness and support.

We moved my Mum not because there was anything wrong with her care but because we did not feel the environment was right for her as it was more nursing care than residential and Mum did not have the company and stimulation due to conversation etc that she needed.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for your kind words, we truly appreciate your feedback. It was a pleasure to take care of your mother during her time at Cartref Annwyl-Fan. Creating a warm and welcoming environment is a top priority for us, we're pleased to have made such a positive impact during her time here.

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Review from D P (Daughter of Resident) published on 13 December 2023 Submitted via Website
Overall Experience

My father was in Cartref Anwyl-Fan for 14 months before he died 3 weeks ago. It was the most difficult decision of our lives for Dad to leave home and receive 24 hour care. Dad did take some time to settle, but he did eventually and that was due to the support, care and dedication of all the staff continually reassuring Dad and working with us as a family to help him settle. The staff are caring and offer the best possible care in often very challenging circumstances. The home manager is outstanding and clearly extremely dedicated. Dad became very unwell a few weeks ago, receiving end of life care and the whole team were an incredible support to both Dad in his last hours and our whole family. We cannot have asked for more and we will be forever grateful to them all. I hope the Caron group management realise what a great team they have at this home.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for taking the time to share your thoughts about Cartef Annwyl-Fan. We truly appreciate your feedback, as it helps us understand the experiences of our residents and their families and enables us to continually improve the quality of our services. It was an honour to care for your dad and...  

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Review from Brian P (Friend of Resident) published on 6 December 2023 Submitted via Postal Card
Overall Experience

Friendly staff, caring and attentive. Good environment, safe working procedures. Well looked after, does not yet join the activities as is hard of hearing, will probably engage in activities when she has a hearing aid.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you so much for taking the time to share your positive feedback. Providing a nurturing and supportive environment for our residents is our top priority and your kind words validate the hard work and dedication of our staff. The team are actively encouraging her to take part in group activities and we hope to see you soon.

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Review from Linda T (Daughter-in-law of Resident) published on 21 November 2023 Submitted via Postal Card
Overall Experience

Both my husband and I feel that the care provided by Cartref Annwyl-Fan Care Home is excellent. She is always clean and well-presented when we visit. She is not always an 'ideal patient' as her lack of sight, inability to walk and failing memory make her very frustrated. She has always had a sweet tooth but of late, her appetite has decreased even with the unfailing attempts by the staff in encouraging her to eat more. We have no complaints with her care and would like to commend the staff (carers, nurses and administration) on their unfailing patience and understanding of her condition.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for your positive feedback, we greatly appreciate your recognition of our staff's efforts. Understanding and addressing the challenges she faces, especially with her frustration and decreased appetite, is our priority. Your commendation means a lot to us, and we're dedicated to maintaining the highest standards of patience and compassion.

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Review from Keith L (Son of Resident) published on 1 June 2021 Submitted via Website
Overall Experience

My mother has been in Cartref Annwyl-Fan Care Home now for a few years and she has settled in from the word go. What with all the attention, entertainment and company she is very happy. Since the pandemic we have not seen her for a while, but the staff have always kept us informed of how she is which we are very thankful for. Keep up the good work.

Reply from Olly Lapite, Marketing Lead at Cartref Annwyl-Fan Care Home

Hi Keith,

Thank you very much for taking the time to leave a review. Your positive feedback means a lot, and we hope to continue to provide a happy home for your mother.

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Review from L T (Nephew of Resident) published on 17 August 2019 Submitted via Postal Card
Overall Experience

My aunt was very well cared for in Annwyl-Fan Care Home.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Cartref Annwyl-Fan Care Home.

Meet the Team (1)

Joanna Williams
Joanna WilliamsJob Title:Registered Manager

Cartref Annwyl Fan is a lovely place, the home is peaceful and the staff are friendly and supportive. At Cartref Annwyl Fan, we are committed to ensuring residents live in a safe environment which meets all their needs, whilst making sure the home is comfortable, homely and calm. The care team and myself have developed wonderful relationships with the residents and their families and I love spending time with our residents and getting to know their likes and dislikes. I am passionate about delivering the best person-centred care possible and encourage all residents and their families to give feedback so we can continuously improve. I have been with Caron Group for ten years and have spent my entire career caring with Caron. I am thankful for the company’s guidance and the support from my superiors and co-workers. Caron strives for excellence and I am delighted to be sharing my professional journey with them.

Frequently Asked Questions about Cartref Annwyl-Fan Care Home

What types of Care is Cartref Annwyl-Fan Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cartref Annwyl-Fan Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Cartref Annwyl-Fan Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Cartref Annwyl-Fan Care Home to the centre of Ammanford?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cartref Annwyl-Fan Care Home to verify any information. View our terms and conditions. Cartref Annwyl-Fan Care Home has an Enhanced Service -more info.