Cartref Annwyl-Fan Care Home

Woodlands Park, Colonel Road, Betws, Ammanford SA18 2HW
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9.7 35 Reviews
  • Cartref Annwyl-Fan Care Home, Ammanford
Cartref Annwyl Fan Care Home is welcoming care home located on the outskirts of Betws, Ammanford. The rural location is easily accessible by public transport and the home is surrounded by natural beauty.

Cartref Annwyl Fan Care Home has a homely and warm feel and operates an open-door policy to visiting. The rooms are tastefully decorated and residents are encouraged to bring personal items to enhance their living area and create a homelier feel to their room.

The care team at the home are dedicated to providing the highest standard of relationship-centred care and resident needs are assessed on an individual basis. Residents are encouraged to get involved with home life and staff strive to provide a stimulating environment.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Joanna Williams (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 1

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (5)

Cartref Annwyl-Fan Care Home Reviews (35)

9.7

Cartref Annwyl-Fan Care Home has a Review Score of 9.7 (9.664) out of 10, based on 11 reviews in the last 2 years.
Over all time Cartref Annwyl-Fan Care Home has 35 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cartref Annwyl-Fan Care Home
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Total of 35, showing 21-35
Review from Elizabeth S (Daughter of Resident) published on 1 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for over three years. I am in total awe of the caregivers who remain friendly, diligent and very caring with my mum who has become more and more difficult as she progresses and regresses in the dementia journey.
We always find her clean and tidy, well fed and fruit juice
always available to her.
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Review from Eirwen H (Resident) assisted by family/friend published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found, since living here that all the staff have been very caring and helpful. My husband and I have been very happy here until he passed away, but the staff have been wonderful to me since then.
Reply from Ruth Elvins, General Manager at Cartref Annwyl-Fan Care Home

Thank you for your comments. We are glad you are happy living at Cartref Annwyl-Fan.

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Review from Richard J (Son of Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very good with clients. Good quality food.


Entertainment is very good. Furniture is modern and has that homely look. Good standards.


Young staff, some very willing with the elderly.


Very good standards for a care home.

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Review from Pat J (Daughter-in-law of Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been very well looked after and is very happy with her room and the staff are so nice and she loves the food!
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Review from H C (Daughter of Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has recently been admitted to Annwyl Fan. I cannot praise the staff over my mother's admission, and settling in, enough. They have made a difficult time for us a pleasure. The standard of care from a well-trained staff is outstanding. The home itself is well run with a very capable staff.
The rooms are comfortable and clean. As a family we are delighted.
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Review from Sue (Niece of Resident) published on 26 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we first visited Cartref Annwyl-Fan, we were given a full tour of the facilities by the manager. We were very satisfied with all of the facilities and the staff appeared friendly and helpful. My aunt became a resident and was provided with excellent care.
This care home put the residents’ welfare
at the forefront of everything they do, spending time with them arranging trips and enrichment activities.
We visited unannounced at various times of the day and always found my aunt clean and well dressed, with her hair neatly arranged and even, on occasion, fresh sparkly nail varnish.
When my aunt sadly became unwell the carers kept us informed of her unfortunately deteriorating condition. On the evening she passed away her primary carer telephoned to advise us and offer commiserations and more. She was very obviously upset at my aunts passing and even stayed with her throughout the night when it occurred.
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Review from Richard H (Grandson of Resident) published on 5 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would definitely recommend this care home. My gran has lived there for nearly 2 years now and she loves her life there. She gets well looked after if she's not feeling well ever, has good healthy meals, and she enjoys all the fun things that they do for entertainment there.
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Review from Caroline E (Daughter of Resident) published on 15 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ver clean and tidy home. My mother had excellent care for the seven years she was there. couldn't have wished for better. The staff are very kind and helpful at all times. Highly recommend the home to everyone.
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Review from Maureen Y (Daughter of Resident) published on 15 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care of Mum was excellent in her last few weeks. She had a good 7 years of care from all the staff. Good to know them very well. Mum always gave birthday cards to everyone. She was loved by all.
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Review from Siân P (Daughter-in-law of Resident) published on 11 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident of Cartref Annwyl Fan for nearly two years now. Before she moved in, she had a loving home life with my father-in-law who was her carer, but other than family she would only see some friends once a week at an OAP club. Once my father-in-law passed away and her health
assessments deemed her not to be safe living alone, she moved in to Annwyl Fan and very quickly made lots of new friends as well as meeting up with friends of old. She now engages in most of the entertainment which is put on once or twice a week and has a lot of fun with her 'neighbours' and the staff. The carers there are kind and sensitive to all her needs and she constantly praises them. As a family, we now have peace of mind knowing that she is in a safe, caring environment amongst friends. Thank you to the manager and to the great team of staff for all that they do.
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Review from Jane R (Cousin of Resident) published on 19 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my cousin has been in Cartref Annwyl-Fan Care Home she's put on weight has new glasses, her hair done weekly and everyday looks so clean. They also have a lot of entertainment.
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Review from Susan G (Wife of Resident) published on 8 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband was admitted to Annwyl-Fan Care Home his care has been of the highest quality. The care, compassion and regard shown, not only to him but also to myself, could not be better. The staff, from the most senior management to the junior carers are to be applauded on the dignified way to
treat each individual resident irrespective of their needs or problems, and the interaction between staff and residents is a pleasure to see. The rooms are clean, comfortable and cosy, comparable to may single hotel rooms and the food is first rate.
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Review from John D (Husband of Resident) published on 4 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support that my wife has received over the past 18 months has been exceptional. The staff are always very helpful and nothing is too much trouble for them. My wife receives excellent care and attention at all times and I would strongly recommend the care home.
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Review from H J (Daughter of Resident) published on 4 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunty came to stay in the home in March 2015. She is settled in very well and was very happy there. The staff were very good to her and she enjoyed the activities that were laid on.
Nothing was too much trouble for the staff and management at the home.
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Review from D A (Niece of Resident) published on 29 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very happy with the care my aunty received at this home for the time she was there, she had dementia so it was a very difficult time for all the family. It was made easier when you could see her enforcing the activities which were laid on especially when there was singing she would clap with the
tune.
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Current Review Score: 9.7 (9.664)

Overview of Review Score

The Review Score of 9.7 (9.664) out of 10 for Cartref Annwyl-Fan Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for Cartref Annwyl-Fan Care Home is calculated as follows: ( (117 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 131 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.786 Points relating to the number of positive Reviews for Cartref Annwyl-Fan Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 11 Positive Reviews ÷ 14 = 0.786
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Joanna

Joanna Williams

Job Title: Registered Manager

Cartref Annwyl Fan is a lovely place, the home is peaceful and the staff are friendly and supportive. At Cartref Annwyl Fan, we are committed to ensuring residents live in a safe environment which meets all their needs, whilst making sure the home is comfortable, homely and calm. The care team and myself have developed wonderful relationships with the residents and their families and I love spending time with our residents and getting to know their likes and dislikes. I am passionate about delivering the best person-centred care possible and encourage all residents and their families to give feedback so we can continuously improve. I have been with Caron Group for ten years and have spent my entire career caring with Caron. I am thankful for the company’s guidance and the support from my superiors and co-workers. Caron strives for excellence and I am delighted to be sharing my professional journey with them.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cartref Annwyl-Fan Care Home to verify any information. View our terms and conditions. Cartref Annwyl-Fan Care Home has an Enhanced Service - more info.