Care Homes Owned by Caron Group in Blaenau Gwent

The most important thing for me is that my dad is treated as an individual and as a human being, and this is never an issue with the staff. They laugh with him, joke with him and treat him as they would have done had they known him before his diagnosis. There is always some activity going on to keep him and the other residents stimulated and engaged.

The staff were absolutely wonderful in helping us celebrate our beautiful nan's 90th birthday. Sue and the carers are kind, compassionate, and second to none. Thank you!

Settling my mother in has been a happy and reassuring experience. The care has been excellent and it's a happy place for residents and for family to visit.

My mother has settled in very easily. The care she receives is excellent.

I am very impressed with the home and the care that the staff provide.

The staff are all lovely and do their best to provide the best care I often hear them laughing and encouraging the residents which is lovely. The rooms upstairs are in need of some TLC and so is the main room but again the staff do their best to keep it clean.

My nan has been in The Rookery for a year now. It is very comfortable for her and she thinks of it as her home which for us as a family is great comfort. Nan is an outdoor person and the garden was the main reason The Rookery was out first choice. I like that Nan is able to move around the home and is not restricted to her unit as I know she would not like being confined to one place. Also we take Nan out frequently, but she is always pleased to return back to Rookery and when she sees the staff she has a smile on her face and hugs them as if she has been away for weeks. This is also a massive comfort to us as a family to know she likes the staff as much as the garden.

My experience of the care home is that it is a very caring place the food + place itself is loveley my nan is very happy staying here and the clenleyness is very good. The carers are very patients and they do lots of activities with the residents. I would totaly recomend The Rookery to other people looking for care for a loved one.

My husband and myself visit this home twice a week, we visit my sister. We are always welcomed by friendly staff. We can see that my sister is well cared for. They have events often a recent one was animals which I have photos of my sister enjoying herself holding various animals.

The Rookery is a fantastic care home. The staff are so friendly and professional. Mum is very happy here. The food is beautiful and we enjoyed having lunch with her.

Mum has lived at The Rookery 3 and a half years. She is very settled and loves it here. The staff are amazing with Mum and the family. They always keep us updated on everything. The care here is amazing. The activities are good, and my sister and I often come for a meal, the food is lovely. We also enjoy attending events/parties with Mum, residents and other family and friends. This is lovely to have social events and to see everyone enjoy themselves.

My mother is so happy and contented here in The Rookery. She is cared for really well by all the team. My mother is a different person here. Thank you.

My mother has lived at The Rookery three years this March and she has been cared for to the highest standard. The staff and management are always willing to listen to mine and my mothers questions and always accomodate our wishes. Nothing is too much trouble and the staff are always happy and always interact with my mother listening to her stories of the past.

My mother has been a resident in The Rookery for 17 months. The difference it has made to mind and my families lives is unbelievable. I spend a lot of time with mam and deel like one of the family there. The staff go above and beyond and support us even when things are difficult. It has been an excellent decision for us all especially mam.

February was the 8th month that mum has been a resident at The Rookery and she continues to settle in really well. The staff are very kind and patient with ehr and she very often comments to me that they are brilliant. She is very happy with the meals and looks forward to them. Communication from the staff is very good. If mum is unwell, they notify me as soon as they can.

My mother is in her element at The Rookery the daily interaction with other residents who she has become very fond of + quickly made new friends. The residents take part in daily activities which keep her mind active + focussed + she thoroughly enjoys participating. Since moving mum into The Rookery has given me peace of mind that her safety + wellbeing is in very good hands.

A wonderful home for my Aunt Megan. Caring, compassionate and keen to engage with residents. They do all they can to make sure my aunt is as comfortable as possible. Always clean in the home and friendly atmosphere.

My dad has been living at the home since July last year, and we couldn't be happier with the care he receives. He gets on really well with all the carers, who treat him with kindness, patience, and genuine warmth. He's supported with whatever he needs, including washing and dressing, and nothing ever feels too much trouble for the staff. As a family, it gives us real comfort knowing he's safe, well looked after, and surrounded by people who care about him. We're very grateful for everything the team does.

Overall, happy with Plasgellar Care Home. On occasions, it is somewhat upsetting to see my husband's chest area very wet from where he dribbles. I feel he needs to be changed more often when this happens. I have provided lots of cravats/bibs to help with this problem.

Just thank you