Care Homes Owned by Caron Group in Blaenau Gwent

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Caron Group in Blaenau Gwent

Only the locations & reviews in Blaenau Gwent for Caron Group are showing below.

View the details of all 17 locations (with 521 reviews) owned by Caron Group

Caron Group Locations in Blaenau Gwent (2)

 
2 Care Homes owned by Caron Group in Blaenau Gwent
Brynmawr Care Village

2 Intermediate Road, Brynmawr, Ebbw Vale NP23 4SF 

9.5 26 reviews
"Mam has been well looked after in the home, she seems a lot happier and healthier in the home. In her last care home she had repeated…"   Read all 26 reviews
Location Type Care Home

Brynmawr Care Village is an inclusive community which specialises in caring for those living with dementia. The site is located in the picturesque market town of Brynmawr and comprises of Plasgeller Care Home, Glanbury Care Home and Brynwood Care Home.… Read more about Brynmawr Care Village

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 120 Rooms
Beacon Lodge

28b Intermediate Road, Brynmawr, Ebbw Vale NP23 4SF 

9.3 8 reviews
"My son loves it in Beacon Lodge and hes well looked after they take him out and he enjoys it and he is happy…"   Read all 8 reviews
Location Type Care Home

Situated in South-East Wales, with scenic views of the Welsh countryside, Beacon Lodge is a purpose-built home offering personalised care for younger people living with disabilities. The home offers 'round-the-clock' support in a warm, friendly environment… Read more about Beacon Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 6 Rooms

Caron Group Reviews in Blaenau Gwent (34)

9.5
Caron Group has a Group Review Score of 9.5 (9.548) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caron Group must have a Review Score.

Overall Experience

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Review of

Beacon Lodge

from Erika N (Mother of Resident) published on 9 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My son has settled in very well, it is nearly 2 years now.
He is progressing each day.

Reply from Tracey Webb, Service Manager at Beacon Lodge

Thank you for your lovely review. It is wonderful to hear that your son is settled and is continuing to make daily progress. We truly appreciate your trust and are delighted to be a part of his journey. Please don't hesitate to get in touch if there is anything you need.

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Review of

Beacon Lodge

from Robert S (Relative of Resident) published on 9 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My relative has been well looked after, all the staff are great and answer any questions asked of them, The facility is spotless clean.

Reply from Tracey Webb, Service Manager at Beacon Lodge

Thank you so much for your kind words. We are so pleased to hear that your relative is receiving the care and attention they deserve. We take great pride in maintaining a clean, welcoming environment and ensuring our staff are always available to support residents and their families. If there is ever anything more we can do for your relative or your family, please don't hesitate to reach out.

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Review of

Beacon Lodge

from Julie G (Mother of Resident) published on 4 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My son loves it in Beacon Lodge and hes well looked after they take him out and he enjoys it and he is happy

Reply from Tracey Webb, Service Manager at Beacon Lodge

Thank you so much for your kind words. We are so pleased to hear that your son is happy at Beacon Lodge and enjoying his time with us. It is our top priority to ensure all our residents are well cared for and have enriching experiences. We truly appreciate your trust and support.

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Review of

Brynmawr Care Village

from Nigel B (Son of Resident) published on 4 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Mam has been well looked after in the home, she seems a lot happier and healthier in the home. In her last care home she had repeated falls, UTI's and incidents of aggression, these are now no longer the case. There are plenty of activities to keep her amused and engaged, when she is in the frame of
mind to participate. It is a huge relief for me and my family, after the previous disastrous experience in the other home. Well done to the staff of the home.

Reply from Tracey Webb, Service Manager at Brynmawr Care Village

Thank you for taking the time to share your experience. We are so pleased to hear that your lovely mam is happier and healthier with us. Our team works hard to provide a safe, supportive, and engaging environment for all our residents, and it is wonderful to know the positive impact this has had on your family after a difficult experience elsewhere. We will be sure to share your kind words with the team, your feedback is truly appreciated.

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Review of

Brynmawr Care Village

from Joy W (Wife of Resident) published on 17 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Staff care for families very good + care for residents very good. Staff ratios excellent. Residents are cared as individual e.g getting up in the morning + meal times is very flexible.

Reply from Tracey Webb, Service Manager at Brynmawr Care Village

Thank you so much for your lovely feedback. It is important to us that each resident is treated as an individual, with choices and flexibility in their daily routines. Your comments about our staff and the care provided mean a lot to the whole team.

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Review of

Brynmawr Care Village

from B F (Wife of Resident) published on 8 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Plasgeller home for almost two years and I must say I am more than happy with the care he receives from all staff. Slight issue with laundry going missing but understandable due to the number of residents.

Reply from Tracey Webb, Service Manager at Brynmawr Care Village

Thank you for your kind words and for sharing your feedback. We are delighted to hear that you're happy with the care your husband has received from our staff. We apologise for the occasional issue with laundry and appreciate your understanding. We are always working to improve and will continue to ensure the best care for all our residents. Please don't hesitate to reach out if you have any further concerns.

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Review of

Brynmawr Care Village

from V M (Sister of Resident) published on 24 February 2025
Overall Experience  Overall Experience 5.0 out of 5

I am happy to say that my sister, although she has only been in Plasgeller for just over 2 weeks. She has settled in well and I believe she is happy. Had a lovely afternoon on Saturday as it was her 80th birthday as well as another resident. A lovely cake with candles was made for them and everyone
sang happy birthday.

Reply from Tracey Webb, Registered Manager at Brynmawr Care Village

Thank you so much for your kind review. We're delighted to hear that your sister has settled in well and is happy at Plasgeller. It was such a pleasure celebrating her 80th birthday. We are glad you enjoyed the afternoon, and we truly appreciate your kind words.

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Review of

Brynmawr Care Village

from E B (Daughter of Resident) published on 9 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Our family is so happy with the care that my mother receives at Plasgeller. We always receive such a kind and personal welcome when we visit and the staff are very helpful and sympathetic in responding to any query. We feel reassured that my mother is so well looked after in such a safe and comfortable
environment - thank you!

Reply from Tracey Webb, Registered Manager at Brynmawr Care Village

Thank you so much for your lovely review and kind words about Plasgeller. We are delighted to hear that you and your family are happy with the care your mother receives. Providing a safe, comfortable and welcoming environment for our residents and their families is at the heart of everything we do. It means a great deal to us to know that you feel reassured and supported by our team. Your appreciation inspires us to continue delivering the highest standard of care with compassion and dedication.

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Review of

Brynmawr Care Village

from Kathryn W (Wife of Resident) published on 22 November 2024
Overall Experience  Overall Experience 5.0 out of 5

On the whole I find this care home to be very good, occasionally there are glitches but for the most part the care giving is excellent. Some staff are able to interact/show empathy better than others but that would be the same anywhere. Standard of cleanliness is good. The food is normally good and
plentiful. The cooked dinners on Sunday's and Thursdays are excellent. The rooms are a good sized, kept clean and tidy on a daily basis.

Reply from Tracey Webb, Registered Manager at Brynmawr Care Village

Thank you for taking the time to share your feedback. We're delighted to hear that you find the care at our home to be excellent and appreciate your kind words about our staff, cleanliness and meal offerings - especially our Sunday and Thursday dinners! Your comments about staff empathy are valuable to us and we will continue working with our team to ensure consistent, compassionate interactions. Your recognition of the efforts we put into maintaining clean and comfortable rooms means a lot to us, thank you for your continued support.

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Review of

Brynmawr Care Village

from J F (Wife of Resident) published on 22 November 2024
Overall Experience  Overall Experience 5.0 out of 5

It's such a relief to know that my husband is very well cared for. It's a luxury home, but still has a homely feel. I visit most days and it is spotlessly clean. All the staff are so warm, friendly, kind, compassionate, approachable and really good fun. I am always made to feel very welcome and everyone
is supportive to me as well as my husband. The team are very efficient and I feel thankful that my husband is a resident in this amazingly run care home.

Reply from Tracey Webb, Registered Manager at Brynmawr Care Village

Thank you so much for your heartwarming review. We are truly grateful for your kind words and delighted to know that you feel your husband is so well cared for. It's wonderful to hear that you appreciate the balance we strive for with a warm, homely atmosphere. Your recognition of our team's friendliness, kindness and compassion means the world to us and we're thrilled that you feel welcomed and supported during your visits. Your acknowledgement of our cleanliness and efficiency motivates us to continue maintaining the high standards we are committed to. We're truly honoured to be entrusted with your husband's care and are so pleased to know that his time with us brings you peace of mind.

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Review of

Brynmawr Care Village

from P P (Wife of Resident) published on 12 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Overall I think the Brynmawr Care Village is doing a fantastic job. All areas from admin, carers, cleaners, maintenance, laundry and kitchen have been over and above to me. Always ready to listen and engage with me and are doing an amazing job caring for my husband.

Reply from Tracey Webb, Registered Manager at Brynmawr Care Village

Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that you feel supported by our entire team. We are dedicated to providing the highest quality of care, and it means a lot to know we're meeting your expectations. It's truly a pleasure caring for your husband, and we're always here to listen and assist however we can. Thank you for your continued support.

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Review of

Brynmawr Care Village

from J F (Sister of Resident) published on 28 October 2024
Overall Experience  Overall Experience 5.0 out of 5

The care and attention given were exceptional.

Reply from Tracey Webb, Registered Manager at Brynmawr Care Village

Thank you so much for your kind words. We're thrilled to hear that you found the care and attention given to your loved one exceptional. Our team works hard to provide the best support to our residents and it's wonderful to know their efforts are appreciated.

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Review of

Brynmawr Care Village

from S J (Power of Attorney of Resident) published on 25 October 2024
Overall Experience  Overall Experience 4.0 out of 5

Furniture in lounges and bedrooms clean and bright and comfortable. Entertainment good.
Cleanliness good.
Services to hair and feed good.
Would like more showers per week. Care - Good.

Reply from Tracey Webb, Registered Manager at Brynmawr Care Village

Thank you for your positive feedback. We're delighted that you find the furniture comfortable and bright and that our entertainment and cleanliness meet your expectations. It's great to hear that you're also happy with the hair care, meal services and the overall care provided by our staff. Thank you for your continued support.

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Review of

Brynmawr Care Village

from Yvonne T (Wife of Resident) published on 23 October 2024
Overall Experience  Overall Experience 5.0 out of 5

My husband has been residing in Brynmawr Care Village since 2022 and I feel is well cared for. I love being part of Brynmawr family and always made to feel welcome when I visit everyday.
The care for my husband is excellent and he is well cared for and he has lots of stimulation and activities and
I enjoy being part of this to.

Reply from Tracey Webb, Registered Manager at Brynmawr Care Village

Thank you so much for your wonderful feedback. We're truly grateful that you and your husband feel part of the Brynmawr Care Village family. It's our priority to create a welcoming and supportive environment for all our residents and their families and we're delighted to hear that you've experienced this first-hand. We're glad to know that your husband is receiving the care he deserves and that he enjoys the activities and stimulation we provide. Thank you for your continued support.

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Review of

Brynmawr Care Village

from Nicola J (Friend of Resident) published on 23 October 2024
Overall Experience  Overall Experience 5.0 out of 5

My friend is in Beacon Lodge and the care he receives is second to none. The staff are amazing, kind and caring and sensitive to his needs. He is stimulated and happy. He enjoys all the activities on offer and they are varied and interesting.

Reply from Tracey Webb, Registered Manager at Brynmawr Care Village

Thank you so much for taking the time to share your positive experience. We are thrilled to hear that your friend is happy, stimulated and well cared for. Our team works hard to provide personalised, compassionate care and it's wonderful to know that this has made a difference for your friend. We're also glad to hear that he enjoys the variety of activities we offer. Keeping our residents engaged and ensuring they have plenty of interesting things to do is a key part of our approach and we're so pleased to hear that he is benefiting from this. Thank you for your continued support.

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Review of

Brynmawr Care Village

from V E (Wife of Resident) published on 15 October 2024
Overall Experience  Overall Experience 5.0 out of 5

My husband was in Brynwood for two years and the care and staff were excellent. The home was very clean, bright and everyone was so caring.

Reply from Tracey Webb, Registered Manager at Brynmawr Care Village

Thank you so much for your kind words and for taking the time to leave us a review. We're truly grateful that we could be part of your husband's care journey for the past two years. It's wonderful to hear that our team made a positive impact and that you found the environment welcoming and supportive.

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Review of

Brynmawr Care Village

from S S (Sister of Resident) published on 14 October 2024
Overall Experience  Overall Experience 5.0 out of 5

I visit my relative six times a week. I feel sometimes they rush the food down and drink. When feeding, not giving enough time for food to go down and I feel it could lead to aspirating. On weekends, I feel a lack of activities, just sat watching TV.

Reply from Tracey Webb, Registered Manager at Brynmawr Care Village

Thank you for taking the time to share your feedback. We value your regular visits and involvement in your relative's care at Brynmawr Care Village. Thank you for the positive 5 star reviews and your continued support.

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Review of

Brynmawr Care Village

from C B (Son-in-law of Resident) published on 3 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Brynwood is an amazing facility with great staff who are always caring and willing to go the extra mile. The home is always really clean and tidy and they are always trying to find new things to keep the residents entertained. Couldn't wish for a better place.

Reply from Tracey Webb, Registered Manager at Brynmawr Care Village

Thank you so much for your wonderful feedback. We are thrilled to hear that you've had such a positive experience with our team and the care we provide. It's incredibly important to us that our residents feel comfortable and engaged. Your kind words about our staff's dedication mean a lot. We truly appreciate your continued support.

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Review of

Brynmawr Care Village

from Sandra S (Daughter-in-law of Resident) published on 17 September 2024
Overall Experience  Overall Experience 5.0 out of 5

Very caring and approachable staff.
Spotless facilities.
Lots of activities for residents and families welcome to attend.

Reply from Tracey Webb, Registered Manager at Brynmawr Care Village

Thank you for your kind words. We're so pleased you're happy with the care our team has and continue to offer to our residents and their loved ones. We appreciate all of your support.

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Review of

Beacon Lodge

from Susan D (Wife of Resident) published on 24 July 2024
Overall Experience  Overall Experience 5.0 out of 5

I'm here seeing my husband who has dementia. I find the home very nice and the staff excellent with the clients. I find the staff very friendly and good at their job. My husband is my first priority but I talk to the other clients also who are able to talk.
The food is very good. Also, my husband doesn't
interact but some of the other clients do. They do try with him sometimes though.

Reply from Tracey Webb, Registered Manager at Beacon Lodge

Thank you for your kind words. We're very pleased you have found our staff friendly and welcoming. It is lovely to hear you are happy with the food, our team makes it a priority to provide delicious and nutritious meals to our residents.

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Awards / Recognitions (0)

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