Beacon Lodge

28b Intermediate Road, Brynmawr, Ebbw Vale NP23 4SF
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9.3 8 Reviews
  • Beacon Lodge, Ebbw Vale
Situated in South-East Wales, with scenic views of the Welsh countryside, Beacon Lodge is a purpose-built home offering personalised care for younger people living with disabilities.

The home offers 'round-the-clock' support in a warm, friendly environment enabling residents to feel secure, happy and relaxed. Beacon Lodge comprises of six bedrooms, a lounge and dining area and an outdoor garden space. Residents are encouraged to furnish their rooms with personal possessions to feel at home and are given the opportunity to participate in the regular organised activities.

Services available at Beacon Lodge include counselling, specialist communications, educational and social skills training as well as access to general medical, community nursing, dental, ophthalmic, audiology, chiropody service and relaxation therapies.

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Care Provided

Primary Care Categories

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 6 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Tracey Webb (Service Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (6)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (6)

Beacon Lodge Reviews (8)

9.3

Beacon Lodge has a Review Score of 9.3 (9.322) out of 10, based on 6 reviews in the last 2 years. Over all time Beacon Lodge has 8 reviews.

Overall Experience

  • 5
  • 3
  • 0
  • 0
  • 0

Date Published

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Review from Erika N (Mother of Resident) published on 9 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has settled in very well, it is nearly 2 years now.
He is progressing each day.

Reply from Tracey Webb, Service Manager at Beacon Lodge

Thank you for your lovely review. It is wonderful to hear that your son is settled and is continuing to make daily progress. We truly appreciate your trust and are delighted to be a part of his journey. Please don't hesitate to get in touch if there is anything you need.

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Review from Robert S (Relative of Resident) published on 9 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been well looked after, all the staff are great and answer any questions asked of them, The facility is spotless clean.

Reply from Tracey Webb, Service Manager at Beacon Lodge

Thank you so much for your kind words. We are so pleased to hear that your relative is receiving the care and attention they deserve. We take great pride in maintaining a clean, welcoming environment and ensuring our staff are always available to support residents and their families. If there is ever anything more we can do for your relative or your family, please don't hesitate to reach out.

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Review from Julie G (Mother of Resident) published on 4 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves it in Beacon Lodge and hes well looked after they take him out and he enjoys it and he is happy

Reply from Tracey Webb, Service Manager at Beacon Lodge

Thank you so much for your kind words. We are so pleased to hear that your son is happy at Beacon Lodge and enjoying his time with us. It is our top priority to ensure all our residents are well cared for and have enriching experiences. We truly appreciate your trust and support.

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Review from Susan D (Wife of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm here seeing my husband who has dementia. I find the home very nice and the staff excellent with the clients. I find the staff very friendly and good at their job. My husband is my first priority but I talk to the other clients also who are able to talk.
The food is very good. Also, my husband doesn't
interact but some of the other clients do. They do try with him sometimes though.

Reply from Tracey Webb, Registered Manager at Beacon Lodge

Thank you for your kind words. We're very pleased you have found our staff friendly and welcoming. It is lovely to hear you are happy with the food, our team makes it a priority to provide delicious and nutritious meals to our residents.

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Review from V C (Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

No fault in care. Lack of activities, my room is always clean. Staff are friendly. They were family when covid hot. Hard to contact upper management if I have a problem.

Reply from Tracey Webb, Service Manager at Beacon Lodge

Thank you for sharing your feedback, we are delighted to hear that you find Beacon Lodge to be a friendly and welcoming place. We appreciate your honesty regarding the activities offered, if you have any specific suggestions or preferences for activities you would like to see implemented please feel free to share these with the care team, your input helps us tailor our service to better meet your needs and preferences. To ensure that your concerns and feedback are properly addressed, we encourage you to communicate directly with your care team. They are equipped to address your needs promptly and efficiently. Any concerns or feedback you share with them will be escalated to upper management for further consideration and action.

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Review from C G (Sister of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother is happy and content in his home at Beacon Lodge.
He is well cared for and as a family, we are very grateful for that.

Reply from Tracey Webb, Service Manager at Beacon Lodge

Thank you for taking the time to share your kind words about your brother's care at Beacon Lodge. We are so pleased to hear that he is receiving the support and attention that he deserves. Please do not hesitate to reach out if there is anything further we can assist you with, we are here to support your brother and your family in any way we can.

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Review from Corinne C (Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like my room. It is a lot bigger than my old room in another setting. I like that I have an ensuite in my room. I like that I have a patio door looking out at the garden.

Reply from Dawn Crandon, Site Manager at Beacon Lodge

Thank you so much for your positive review of Beacon Lodge. We are thrilled to hear that you are happy and comfortable in your room. If you have any further feedback or if there is anything else we can do to enhance your experience, please do not hesitate to reach out to us.

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Review from Paula P (Sister of Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very welcoming and attentive. Friendly atmosphere at Beacon Lodge. My brother can display challenging behaviour on occasion which has always been handled by staff professionally and sensitively. Good communication regarding appointments etc.

Reply from Dawn Crandon, Site Manager at Beacon Lodge

Thank you for your kind review, it is wonderful to read about your positive experience. We are dedicated to creating a warm and nurturing environment where your brother feels valued, safe, and supported, and your feedback reinforces that we are on the right track.

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Current Review Score: 9.3 (9.322)

Overview of Review Score

The Review Score of 9.3 (9.322) out of 10 for Beacon Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Beacon Lodge is calculated as follows: ( (58 Excellents x 5) + (10 Goods x 4) + (3 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 72 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Beacon Lodge is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 6 registered maximum number of service users is 1.2, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

Tracey

Tracey Webb

Job Title: Registered Manager

Beacon Lodge is a wonderful place where independence is encouraged and individuality is celebrated. Younger individuals living with disabilities are able to live in an environment which offers freedom and choice. The care provided at Beacon Lodge is tailored to our residents’ aspirations and personal goals, and the team work hard to deliver an empathetic support service. Residents not only receive support but are also are encouraged to achieve milestones and live life to its fullest potential. The care team at Beacon Lodge go above and beyond for our residents and it is an honour to be a part of such a wonderful team.

Frequently Asked Questions about Beacon Lodge

What types of Care is Beacon Lodge registered for?

Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Beacon Lodge have?

There are 6 Single Rooms.

What are the Facilities & Services at Beacon Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beacon Lodge to the centre of Ebbw Vale?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beacon Lodge to verify any information. View our terms and conditions. Beacon Lodge has an Enhanced Service - more info.