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Care Homes Owned by Caron Group in Vale of Glamorgan

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Only the locations & reviews in Vale of Glamorgan for Caron Group are being shown.

Caron Group Locations in Vale of Glamorgan (1)

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1 Care Home owned by Caron Group in Vale of Glamorgan

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Springbank Nursing Home
Neuadd Went, College Road, Barry CF62 8HS
"My aunt has been a resident for almost eighteen years and through out that time she has been treated with care and respect. Nothing is too..."Read all 40 reviews

from £1,260 / week62 rooms

Location Type: Care Home

Springbank Nursing Home is situated in Barry, in the picturesque Vale of Glamorgan in South Wales. They provide a friendly and welcoming environment to enable people to relax and enjoy life. They offer... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Learning Disability Care

Caron Group Reviews in Vale of Glamorgan (40)

9.5

Caron Group has a Group Review Score of 9.5 (9.527) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caron Group must have a Review Score.

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Showing 40 reviews matching selected criteria
Review of Springbank Nursing Home from K K (Niece of Resident) published on 3 August 2026 Submitted via Postal Card
Overall Experience

My aunt has been a resident for almost eighteen years and through out that time she has been treated with care and respect. Nothing is too much trouble and her needs are always considered and catered for in all aspects. The staff are wonderful with her and everyone is so friendly and welcoming. I am always kept informed of how she is and when she is unwell. Thank to all the staff i am so grateful.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home
Thank you for taking the time to share such a heartfelt review. It means so much to us to know that your aunt has felt cared for, respected, and supported throughout her many years with us.

We are delighted to hear that our team has consistently been able to meet her needs and provide the...  

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Review of Springbank Nursing Home from James L (Respite Resident) published on 27 July 2026 Submitted via Postal Card
Overall Experience

I came here in Sept 2025, not knowing what to think of it? But after settling in I knew I was in the right place. It is lovely, and I hope to stay here for the rest of my life. The staff here are first class and they are always happy to help. My medicine is carefully dished out, and anything I need will be given. I have an allergy to egg and the kitchen manage well. I am the last of my family, and they even get someone to pop me into the supermarket - Barry. Every 6-8 weeks. Well done Springbank, 100% happy. Perfect care home.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home
Thank you for sharing your wonderful feedback. We are delighted to hear that, after joining us in September 2025, you quickly felt settled and knew Springbank was the right place for you.

It is especially pleasing to know that you are happy with the support provided by our team, from medication...  

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Review of Springbank Nursing Home from J S (Daughter of Resident) published on 27 July 2026 Submitted via Postal Card
Overall Experience

I am very happy with the carers who look after mum - some are obviously better and more friendly than others. Sometimes there is a lack of communication between staff. Also feel sometimes at weekends care not so thorough. Often mum kept in nightclothes.

Reply from Gemma Howells, Head of Marketing at Springbank Nursing Home
Thank you for taking the time to share your feedback. We are pleased to hear that you are happy with the care your mum receives and that many of our carers have made a positive impression through their friendliness and support.

We also appreciate your comments regarding communication between staff...  

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Review of Springbank Nursing Home from Paul G (Son of Resident) published on 29 October 2025 Submitted via Postal Card
Overall Experience
My dad is being very well looked after at Springbank. He looks very well these days. All the staff are very friendly and professional and my dad is extremely happy with the care he is receiving.

The room is always clean and tidy. Overall, very happy and thankful with the service and support from Springbank and the lovely team here.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your kind words. We are delighted to hear that your dad is happy and well cared for at Springbank. I will be sure to share your lovely comments with the team; it is wonderful to know that their hard work and dedication is making a difference. Thank you again for taking the time to share your thoughts and for placing your trust in Springbank.

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Review of Springbank Nursing Home from Olivia Y (Granddaughter of Resident) published on 23 October 2025 Submitted via Postal Card
Overall Experience

Overall Springbank is very welcoming and my nan seems happy and at home.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for sharing your feedback. We are delighted to hear that Springbank has made your nan feel welcome and at home. We really appreciate you taking the time to share your thoughts and look forward to continuing to support your lovely nan in the best way possible. If there Is ever anything you need, please let us know.

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Review of Springbank Nursing Home from E P (Granddaughter of Resident) published on 23 October 2025 Submitted via Postal Card
Overall Experience

Amazing care, my gramp is cared for so well, we appreciate all the staff. Nothing is ever too much. I would highly recommend this home.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your wonderful feedback. We are thrilled to hear that your gramp is happy and so well looked after. Our staff always strive to go above and beyond, and it is fantastic to know their efforts are making a positive. We are so grateful for your recommendation, please f eel free to get in touch anytime if you need anything.

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Review of Springbank Nursing Home from S M (Daughter of Resident) published on 23 October 2025 Submitted via Postal Card
Overall Experience
Always very good.

My mother is very well cared for at all times. Everyone always smiling and helpful. Nothing too much trouble.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your kind words. We are so pleased to hear that your mother is well cared for and supported at all times. We are committed to maintaining a happy, welcoming environment, and your kind words mean a lot to everyone here. Please don't hesitate to reach out if you ever need anything.

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Review of Springbank Nursing Home from L J (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card
Overall Experience

A lovely home with lovely staff who look after residents well.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your kind words. We are delighted to hear that you find Springbank to be such a lovely place. Our team work hard to ensure all residents feel cared for and supported, and it means a lot to know this is appreciated.

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Review of Springbank Nursing Home from L S (Daughter of Resident) published on 1 October 2025 Submitted via Postal Card
Overall Experience

My mother moved into Springbank in July. No one could have done more to help her settle in after a big change to her life, all her needs are met with everyone going above and beyond, very homely atmosphere definitely feels like home I have no concerns now I know she is well looked after.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for taking the time to share your kind words. We know that moving into a new home is a big change, and it is wonderful to hear that your mother has settled in so well. Creating a homely, caring atmosphere where every resident feels supported is what we strive for, and your feedback means a great deal to our team. Please don't hesitate to reach out if there's ever anything you need.

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Review of Springbank Nursing Home from R M (Daughter of Resident) published on 1 October 2025 Submitted via Postal Card
Overall Experience

Dad is very happy it's amazing to see him make friends and the staff are fabulous. Thank you so much for the care you are giving dad.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your lovely feedback. We are delighted to hear that your dad is happy and making friends. Our team will be thrilled to know their care and support are making such a positive difference. Please don't hesitate to reach out if there's ever anything you need.

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Review of Springbank Nursing Home from W A (Daughter of Resident) published on 5 June 2025 Submitted via Postal Card
Overall Experience
My mum is a new resident at Springbanks Nursing home so far her experience has been positive and staff have gone out of their way to provide the best care.
We as a family are very happy with her placement and overall care. We feel listened to and staff always try and see to all of mums needs.

Hoping mum once settled enjoys her new home.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your kind and thoughtful review. We are delighted to hear that your mum's transition to Springbank has been a positive experience so far. It means a great deal to our team to know that you feel supported, listened to, and confident in the care we are providing. Please don't hesitate to reach out to us with any suggestions as your mum continues to adjust.

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Review of Springbank Nursing Home from T A (Son of Resident) published on 9 May 2025 Submitted via Postal Card
Overall Experience
My mother moved into Springbank Care Home during January 2025. I have found that the staff, place and general level of care, empathy, understanding and patience to be excellent and heartfully appreciated.

The care home itself is always immaculately presented, clean and airy, a pleasure to visit. The food is always well prepared, nutrious and tasty. Mum's care seems to be met perfectly.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your lovely feedback. We are so pleased to hear that your mother is settling in well and that you've found the care, environment, and meals to be of a high standard. Your appreciation means a great deal to our team, and we are committed to continuing to provide the best for your mum.

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Review of Springbank Nursing Home from B C (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card
Overall Experience

Gentle care given to my mother, and close attention paid to her. Apart from nursing duties, all staff enjoyed mam, often sitting to chat with her, her quick wit had staff genuinely laughing a lot. This, I believe, is just as important as the physical side of looking after all the residents. TLC is practised at Springbank to the letter. Nowhere in the world could anybody be expected to find 100% perfection at a nursing home but Springbank put 100% effort into achieving that goal. The welcome and treatment of me, my family and all my mum's visitors was always warm, supportive, helpful and genuine. We feel, with our mam, totally at home and me and my daughter will continue to visit staff and residents we became friends with.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your kind words. We are truly touched to know your mother felt cared for and at home, and that our team could share such warm moments with her. It means a lot that you and your family felt welcomed and supported throughout. You'll always be part of the Springbank family, and we look forward to your visits.

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Review of Springbank Nursing Home from Pat M (Resident / Service User) published on 6 May 2025 Submitted via Website
Overall Experience
I have lived at Springbank for over 5 years now and am moving on to assisted living, Springbank have helped me to be independent again and for that I will be forever grateful.
The staff have been amazing and always helpful.
The management team there are amazing and two members of staff in particular have been the best support over the years.
as well as another two staff members and the cat, she has been the best therapy.

Thank you all so much

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your kind words. We are so glad we could support your independence, and it means a lot to hear how much the team, and even our cat, meant to you. Wishing you all the best in your next chapter, and please don't hesitate to reach out if you need anything.

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Review of Springbank Nursing Home from Jane B (Daughter of Resident) published on 24 April 2025 Submitted via Website
Overall Experience
My mum was only in Springbank Nursing Home for a few weeks before her passing but I can honestly say it was one of the best decisions I made. From the day I first went to visit the Home I knew it was the right place for Mum. The Home itself was lovely and bright with fabulous atmosphere - everyone I met was super professional but so friendly and caring and I actually made an instant decision there and then that this was the right place for Mum. I cannot praise enough the care of the staff from the staff who cleaned mum's room, the staff who did the laundry, the caterers and chefs and especially the Carers and the Nurses who made Mum's final weeks and days as comfortable as they could be. Nothing was too much trouble and the love, kindness, respect and care given to both Mum and me was second to none.

Thank you

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your kind words. It was a privilege to care for your mum, and we are truly touched by your heartfelt review. We are so glad you felt at peace with your decision and that our team made a difference during such a meaningful time. Your feedback means the world to us. Please don't hesitate to let us know if there's anything you need.

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Review of Springbank Nursing Home from Pamela G (Resident / Service User) published on 20 August 2024 Submitted via Postal Card
Overall Experience

I arrived last October having lived in Thailand for 16 years. I came home because of ill health and have been treated with kindness, gentleness, dignity and humour by all of the staff. I cannot sing their praises enough.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your lovely review. We're overjoyed to know you are happy with the care you are receiving at Springbank. We'll be sure to pass on your positive feedback to our team.

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Review of Springbank Nursing Home from Gillian H (Daughter of Resident) published on 2 July 2024 Submitted via Postal Card
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The staff are always so friendly and helpful. They really go the extra mile, even for those who cannot access the activities. My mother has dementia and they are endlessly patient with her.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you very much for your kind words and positive feedback. We are truly grateful for your words of appreciation and are pleased to hear you are happy with the care provided to your mother by our team at Springbank. Ensuring our residents receive the person-centred care that they deserve is a top priority for us.

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Review of Springbank Nursing Home from Emma F (Daughter of Resident) published on 9 April 2024 Submitted via Postal Card
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Myself and my family feel that Dad is very happy here. The staff are all lovely and Dad is happy. They are always warm and welcoming and happy to help. We are very happy that they had a room for Dad and he is very happy as well.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your kind words, we are thrilled to hear that your Dad is happy at Springbank. Our care team strive to create a warm environment and it is incredibly rewarding to know that you and your family are pleased he is in our care. If there is anything else we can do to ensure your...  

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Review of Springbank Nursing Home from S N (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card
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Caring, friendly, helpful, no job too big, obliging, can talk to staff about anything, accommodating, finally just happy with everything and Dad happy too!

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for taking the time to share your positive review of Springbank. Our dedicated team works tirelessly to ensure that each resident receives the highest quality of care, and your recognition of their hard work is greatly appreciated.

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Review of Springbank Nursing Home from Ada F (Daughter of Resident) published on 2 October 2023 Submitted via Postal Card
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After time in hospital Dad entered Springbank Nursing Home on 10th July. He was completely bedridden, weak and emaciated.

Since 10th July, the care he has received is first class. His weight has improved, he can walk aided by the zimmer frame, he can feed himself again sitting in a chair at the table. The staff are friendly and caring and encourage him to speak to them. He has settled well in his room and shows huge improvement. I am very grateful for the care he is receiving.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

We are delighted to hear about your positive experience; your dad is a pleasure to care for and we are thrilled with his progress. If there is anything we can do to enhance your dad's experience with us, please do not hesitate to share your thoughts. We look forward to seeing you soon.

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