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Care Home Owned by Caron Group in Vale of Glamorgan

9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Caron Group in Vale of Glamorgan

Only the locations & reviews in Vale of Glamorgan for Caron Group are showing below.

View the details of all 17 locations (with 522 reviews) owned by Caron Group

Caron Group Locations in Vale of Glamorgan (1)

 
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1 Care Home owned by Caron Group in Vale of Glamorgan
Springbank Nursing Home

Neuadd Went, College Road, Barry CF62 8HS 

9.8 31 reviews
"My mum is a new resident at Springbanks Nursing home so far her experience has been positive and staff have gone out of their way to…"   Read all 31 reviews
Location Type Care Home

Springbank Nursing Home is situated in Barry, in the picturesque Vale of Glamorgan in South Wales. They provide a friendly and welcoming environment to enable people to relax and enjoy life. They offer long term and respite nursing and residential care. The… Read more about Springbank Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Eating Disorders
  • 62 Rooms

Caron Group Reviews in Vale of Glamorgan (31)

9.5
Caron Group has a Group Review Score of 9.5 (9.546) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caron Group must have a Review Score.

Overall Experience

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Review of

Springbank Nursing Home

from W A (Daughter of Resident) published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a new resident at Springbanks Nursing home so far her experience has been positive and staff have gone out of their way to provide the best care.
We as a family are very happy with her placement and overall care. We feel listened to and staff always try and see to all of mums needs.
Hoping
mum once settled enjoys her new home.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your kind and thoughtful review. We are delighted to hear that your mum's transition to Springbank has been a positive experience so far. It means a great deal to our team to know that you feel supported, listened to, and confident in the care we are providing. Please don't hesitate to reach out to us with any suggestions as your mum continues to adjust.

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Review of

Springbank Nursing Home

from T A (Son of Resident) published on 9 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Springbank Care Home during January 2025. I have found that the staff, place and general level of care, empathy, understanding and patience to be excellent and heartfully appreciated.
The care home itself is always immaculately presented, clean and airy, a pleasure to visit. The
food is always well prepared, nutrious and tasty. Mum's care seems to be met perfectly.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your lovely feedback. We are so pleased to hear that your mother is settling in well and that you've found the care, environment, and meals to be of a high standard. Your appreciation means a great deal to our team, and we are committed to continuing to provide the best for your mum.

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Review of

Springbank Nursing Home

from B C (Daughter of Resident) published on 9 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gentle care given to my mother, and close attention paid to her. Apart from nursing duties, all staff enjoyed mam, often sitting to chat with her, her quick wit had staff genuinely laughing a lot. This, I believe, is just as important as the physical side of looking after all the residents. TLC is practised
at Springbank to the letter. Nowhere in the world could anybody be expected to find 100% perfection at a nursing home but Springbank put 100% effort into achieving that goal. The welcome and treatment of me, my family and all my mum's visitors was always warm, supportive, helpful and genuine. We feel, with our mam, totally at home and me and my daughter will continue to visit staff and residents we became friends with.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your kind words. We are truly touched to know your mother felt cared for and at home, and that our team could share such warm moments with her. It means a lot that you and your family felt welcomed and supported throughout. You'll always be part of the Springbank family, and we look forward to your visits.

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Review of

Springbank Nursing Home

from Pat M (Resident) published on 6 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived at Springbank for over 5 years now and am moving on to assisted living, Springbank have helped me to be independent again and for that I will be forever grateful.
The staff have been amazing and always helpful.
The management team there are amazing and two members of staff in particular
have been the best support over the years.
as well as another two staff members and the cat, she has been the best therapy.
Thank you all so much

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your kind words. We are so glad we could support your independence, and it means a lot to hear how much the team, and even our cat, meant to you. Wishing you all the best in your next chapter, and please don't hesitate to reach out if you need anything.

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Review of

Springbank Nursing Home

from Jane B (Daughter of Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only in Springbank Nursing Home for a few weeks before her passing but I can honestly say it was one of the best decisions I made. From the day I first went to visit the Home I knew it was the right place for Mum. The Home itself was lovely and bright with fabulous atmosphere - everyone I
met was super professional but so friendly and caring and I actually made an instant decision there and then that this was the right place for Mum. I cannot praise enough the care of the staff from the staff who cleaned mum's room, the staff who did the laundry, the caterers and chefs and especially the Carers and the Nurses who made Mum's final weeks and days as comfortable as they could be. Nothing was too much trouble and the love, kindness, respect and care given to both Mum and me was second to none.
Thank you

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your kind words. It was a privilege to care for your mum, and we are truly touched by your heartfelt review. We are so glad you felt at peace with your decision and that our team made a difference during such a meaningful time. Your feedback means the world to us. Please don't hesitate to let us know if there's anything you need.

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Review of

Springbank Nursing Home

from Pamela G (Resident) published on 20 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived last October having lived in Thailand for 16 years. I came home because of ill health and have been treated with kindness, gentleness, dignity and humour by all of the staff. I cannot sing their praises enough.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your lovely review. We're overjoyed to know you are happy with the care you are receiving at Springbank. We'll be sure to pass on your positive feedback to our team.

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Review of

Springbank Nursing Home

from Karen K (Niece of Resident) published on 20 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident for over 10 years and has been happy and well cared for. I have been kept well-informed about all situations.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your kind words. We're so pleased you're happy with the care your aunt has received from our team. It is an honour to care for her at Springbank. Thank you for your continued support.

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Review of

Springbank Nursing Home

from Gillian H (Daughter of Resident) published on 2 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always so friendly and helpful. They really go the extra mile, even for those who cannot access the activities. My mother has dementia and they are endlessly patient with her.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you very much for your kind words and positive feedback. We are truly grateful for your words of appreciation and are pleased to hear you are happy with the care provided to your mother by our team at Springbank. Ensuring our residents receive the person-centred care that they deserve is a top priority for us.

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Review of

Springbank Nursing Home

from Emma F (Daughter of Resident) published on 9 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my family feel that Dad is very happy here. The staff are all lovely and Dad is happy. They are always warm and welcoming and happy to help. We are very happy that they had a room for Dad and he is very happy as well.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your kind words, we are thrilled to hear that your Dad is happy at Springbank. Our care team strive to create a warm environment and it is incredibly rewarding to know that you and your family are pleased he is in our care. If there is anything else we can do to ensure your Dad's continued happiness and well-being, please do not hesitate to let us know. We're here to support you and your family every step of the way.

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Review of

Springbank Nursing Home

from S N (Daughter of Resident) published on 3 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, friendly, helpful, no job too big, obliging, can talk to staff about anything, accommodating, finally just happy with everything and Dad happy too!

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for taking the time to share your positive review of Springbank. Our dedicated team works tirelessly to ensure that each resident receives the highest quality of care, and your recognition of their hard work is greatly appreciated.

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Review of

Springbank Nursing Home

from Ada F (Daughter of Resident) published on 2 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After time in hospital Dad entered Springbank Nursing Home on 10th July. He was completely bedridden, weak and emaciated.
Since 10th July, the care he has received is first class. His weight has improved, he can walk aided by the zimmer frame, he can feed himself again sitting in a chair at the table.
The staff are friendly and caring and encourage him to speak to them. He has settled well in his room and shows huge improvement. I am very grateful for the care he is receiving.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

We are delighted to hear about your positive experience; your dad is a pleasure to care for and we are thrilled with his progress. If there is anything we can do to enhance your dad's experience with us, please do not hesitate to share your thoughts. We look forward to seeing you soon.

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Review of

Springbank Nursing Home

from Brian T (Relative of Resident) published on 4 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to all the staff for their care and attention. Thanks for giving my wife and mother back to us. Without you we would have lost them. No word can say how grateful we are to you.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

We greatly appreciate your wonderful feedback. Our care team work tirelessly to create a warm and nurturing environment for our residents, and your lovely review is immensely appreciated. If there's anything else we can do to enhance your experience, please do not hesitate to reach out to us.

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Review of

Springbank Nursing Home

from Pat H (Sister of Resident) published on 24 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Springbank since September 2022 for end-of-life care and sadly passed away on 23.04.23. During that time, we could not have wished for better care for him and support for us. He was kept comfortable and pain-free right to the end. Fabulous home, fabulous care, fabulous
staff - totally fabulous!

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for taking the time to leave such a wonderful review about Springbank. Your words are greatly appreciated, and it is lovely to hear that you were so pleased with the quality of care provided; it was a pleasure and honour to care for your Brother. 

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Review of

Springbank Nursing Home

from K S (Wife of Resident) published on 4 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very pleased with the care that was given to my husband during his short time with you before he passed away.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your lovely words; it was a pleasure to care for your husband.

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Review of

Springbank Nursing Home

from Jennifer H (Daughter of Resident) published on 28 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff - kept clean and fed well.
Always someone on hand.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Many thanks for your lovely review; feedback is greatly valued and helps us to deliver the best standard of care possible. The team will be so pleased to read your positive words. 

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Review of

Springbank Nursing Home

from Sian D (Daughter of Resident) published on 15 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both parents were placed in care together; unfortunately, Mum passed in January 2019 - both with medical needs and dementia. Dad loves it in the home, and we find the staff very caring; they have a gentle approach to him. The care is five stars; they contact us immediately if anything is needed or Dad
needs company because he's upset. Activities are great fun, and there's always something to do to keep him occupied.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your lovely words; I will be sure to pass on your feedback.

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Review of

Springbank Nursing Home

from Philip C (Son of Resident) published on 21 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother came to you five years ago, I could see from the start the home was very homely. Her room has been excellent for her and she has settled there, she is quite at home. I have noticed that the care given to her has been outstanding, and I do not have any concerns at all. The staff have
been very caring towards her and have treated me very respectfully.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your wonderful review, we endeavour to deliver the best care possible, and the team will be so pleased to receive such positive feedback.  

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Review of

Springbank Nursing Home

from John L (Son of Resident) published on 21 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in residence here for four years and we feel she was well looked after. The staff were always approachable. Any issues with her we were told as needed.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your lovely words. We really appreciate you taking the time to review us. I will pass on your comments to the team.

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Review of

Springbank Nursing Home

from S E (Son of Resident) published on 13 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since both of my very elderly parents have stayed here, all the staff have provided 100% customer service and nothing is any trouble if they request anything. Both my parents are very happy here and have made many friends.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you for your sharing your experience, it is wonderful to read your positive comments regarding your parents' care. Our team will be so pleased to see your lovely review, I am very proud of the amazing work they do each and every day.

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Review of

Springbank Nursing Home

from D S (Son of Resident) published on 8 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the care and support given to my father. Wonderful staff and he has been very comfortable and made to feel at home. Only placed there as a stop-gap to the homecare package, but if/when he requires full-time care, Springbank will be top of our list.

Reply from Navjit Kaur, Registered Manager at Springbank Nursing Home

Thank you so much for your review; the staff will be thrilled to see such lovely feedback.

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Awards / Recognitions (0)

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