The Court Care Home

Thank you so much for your beautiful review. It means a great deal to us to know that your mum felt at home with us during her time here. We are so pleased that she enjoyed the new garden, the food, and the comfort of her surroundings, and that you and your family always felt welcome. It was an absolute privilege to care for your lovely mum, and we will remember her with fondness. Please don't hesitate to reach out if you ever need anything. Sending our very best wishes to you and your family.

Thank you so much for your kind and thoughtful words. It is an absolute privilege to care for your mum over the past four years, and we are so pleased to hear that our support made a positive difference to both her and your family. Our team always aims to go beyond the basics, offering genuine compassion and care, so your recognition of that truly means a lot to us. We are also so pleased we could support your father during his visits and help create meaningful moments for your family. If there is anything else we can assist you with, please don't hesitate to get in touch.

Thank you for your kind words and for sharing your brother's experience with us. Our team takes great pride in providing compassionate, high-quality care, and it's wonderful to know their dedication has made a positive impact. We are delighted that to hear you brother enjoys our activities programme and we look forward to the completion of the new garden, which will provide a great space for residents to enjoy fresh air and movement. Thank you again for your support, we are privileged to have your brother as part of our community.

Thank you so much for your heartfelt review. Your kind words mean the world to our entire team at Ely Court Care Home. We are truly honoured to care for your mum and to be part of her journey to happiness and laughter after a challenging time. Creating a warm, supportive environment is at the heart of everything we do, and it's incredibly rewarding to know that it has made a positive difference for your mum and your family. Thank you for your continued support.

Thank you so much for your wonderful review. We're delighted to hear that your mother feels safe, respected, and truly at home at Ely Court Care Home. Our team works hard to create a caring and personalised environment, and it's our pleasure to know that her dietary needs are met with such attention to both nutrition and taste. Maintaining a welcoming, comfortable, and inclusive atmosphere is very important to us, and we're thrilled to hear how much she enjoys the activities and events. It's a privilege to support your family.

Thank you so much for your kind and heartfelt review. We understand how challenging it can be for someone as independent as your mother to adjust to a new chapter in her life, and we're truly touched that our care and support have made this transition easier for her. Our team at Ely Court is dedicated to creating a warm, engaging, and supportive environment, so it's wonderful to hear that she feels less lonely and is enjoying the activities and companionship we offer. It means the world to us that you find her content, well cared for, and happy, as we always strive to provide the highest level of care for each resident. Your praise for the entire staff is incredibly motivating for us all, as we work together to ensure that every resident feels comfortable and valued. It's an honour to have her as part of our Ely Court family, thank you for your continued support.

Thank you for taking the time to share your feedback. We are sorry to hear that we did not meet your expectations during your mother's time with us, and we appreciate that you continue deeply to grieve her loss only a year later. Whilst this is not the correct forum to discuss your mother's care, both we and relevant outside agencies have investigated your concerns in detail, and with empathy and compassion. Our dedicated nurses and care team bring years of expertise in end-of-life care, ensuring each resident is treated with the utmost respect, compassion, and dignity. Whilst always looking to do better, we take great pride in the exceptional care we offer at Ely Court. We are proud of the reviews on this website, which we have no control.

Thanks, we are enjoying caring for your dad. We appreciate your kind words and are so glad Dad can enjoy being with our team and chatting about our community that is familiar to them all.

Thank you for your lovely review of Ely Court. It is deeply moving to read your beautiful words and it was an honour to provide care to your lovely mum. If there's ever anything you need, please don't hesitate to let us know.

It was our absolute pleasure to host you all to celebarte 'the wedding' To see the bride walk down our staircase with her bouquet to present to her grandmother, well not a dry eye in the home! These special moments are to be treasured. Thank you for your kind words.

Bruce, we so enjoyed you being part of our community and so value your feedback. Thank you for your kind words.

Thank you so very much for your words.....We are the lucky ones!