The Court Care Home

Michaelston Road, St Fagan's, Cardiff CF5 6XD
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9.6 27 Reviews
  • The Court Care Home, Cardiff
The Court Care Home, formerly Ely Court Care Home, is located nearby to St Fagans National Museum of History, and situated within the extensive grounds of St Fagan’s Castle, Cardiff. The Court has recently undergone an exciting regeneration, unveiling a newly refurbished wing of suites and beautifully landscaped garden. These enhancements enrich daily life for residents and support the team in continuing to deliver the highest standards of care.

This picturesque home provides person-centred care with 50 light and airy bedrooms that can be personalised to the taste of individual residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 60 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Becci Roberts (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (50)
  • Single Rooms with Ensuite Wet Room (50)

The Court Care Home Reviews (27)

9.6

The Court Care Home has a Review Score of 9.6 (9.633) out of 10, based on 12 reviews in the last 2 years.
Over all time The Court Care Home has 27 reviews.

Overall Experience
  • 26
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Date Published
  • 27
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Reviewer Connection to The Court Care Home
  • 13
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Total of 27, showing 21-27
Review from Tina B (Granddaughter of Resident) published on 13 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My beloved grandmother lived at Ely Court for the last 13 months of her life. I visited my nan weekly as covid restrictions began to relax gradually. My nan received great, medical care, which supported her physical and mental needs. It is not easy entrusting people you don’t know with your loved one,
but my fears soon left. Thankfully, all staff treated my nan with love, respect, courtesy, and patience. Most of all, they treated nan as though they would want their own relative treated. The room my nan stayed in was beautiful, better than any hotel that I have stayed in. It had a beautiful, homely environment. Nan loved the food there. She stopped looking frail and was looking really well, especially as she was a very poorly lady. The night that my nan become really ill, a lovely nurse stayed with her all night and was with my nan as she passed. I cannot recommend this home enough.
Reply from Becci Roberts, Manager at The Court Care Home

It was a great pleasure to care for your Nan and thank you.

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Review from Julie S (Daughter of Resident) published on 14 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been loved and cared for by the staff at Ely Care Home for almost two years. She was a very sick lady when she arrived but because of their care, she is now thriving. I live in Canada but see her twice weekly on Zoom calls and can't thank everyone enough for everything they do for mum.
Reply from Olly Lapite, Marketing Lead at The Court Care Home

Thank you very much, we appreciate your kind words, and we're glad to hear that your mum is now thriving.

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Review from Eileen T (Daughter of Resident) published on 13 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have no hesitation in recommending Ely Court Care Home to future residents and their families. My 84-year-old mum has lived here for over a year, moving in when she was no longer able to live independently and required nursing care. The manager and her staff are amazing, extremely professional but
so, so caring to my mum. She is very well looked after in a beautiful room (en-suite) that overlooks the gardens, enjoys the company of the staff (both night and day staff), has a choice of meals, snacks and drinks whenever she wants, clean laundry everyday and rooms are spotless. She is treated with the utmost dignity. There are of course activities too and my mum is looking forward to trips out with the other residents when lockdown is over. However, the most important thing is that despite all our worries about her having to go into a home, she is happy and content. I recommend 100%!
Reply from Olly Lapite, Marketing Lead at The Court Care Home

Thank you very much for your review, we really appreciate your feedback, we're really pleased to know that you and your mum are happy with the service.

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Review from Luther L (Nephew of Resident) published on 10 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent care home with friendly, dedicated and helpful staff. The facilities are very modern, and lots of attention is paid to cleanliness.
I would recommend without a doubt to any family or friends.
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Review from Mark E (Son-in-law of Resident) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law chose this home herself after spending a week here previously for recuperation a year ago, at that time we were able to visit anytime. We were very happy with the choice. The home is run with professionalism, compassion and common sense, even in these very difficult times. Everyone
we encountered either physically or over the phone was always friendly, and nothing was too much trouble. Our family would not hesitate in recommending Ely Court to anyone.
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Review from Elizabeth Wendy F (Daughter of Resident) published on 22 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just want people to be reassured that their loved ones are so loved and cared for here. They are respected and treated with dignity. My Mum says she feels like the Queen here and is never left alone. It's a lovely happy and busy place. Food is excellent and catered to their needs. Doctor on call,
Staff constantly there day or night. Amazing.
Mum deserves the best, she was 90 years old 2 weeks ago and a party was thrown for her. I'm so glad we found this wonderful Home. Many thanks to the Management Team and all the Sisters, Nurses and Carers.
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Review from Matthew S (Grandson of Resident) published on 24 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good home where staff are very caring and considerate. Very clean and professionally run. Medically, my grandmother is looked after first class. Always a warm welcome. If I need to chat to my grandmother's nurse or carer they are always open and willing to explain anything that I'm not sure of.
I'd recommend Court Nursing Home to anyone. Thank you for doing a great job with my grandmother.
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Current Review Score: 9.6 (9.633)

Overview of Review Score

The Review Score of 9.6 (9.633) out of 10 for The Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.716 for The Court Care Home is calculated as follows: ( (120 Excellents x 5) + (9 Goods x 4) + (5 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 141 Ratings = 4.716
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.917 Points relating to the number of positive Reviews for The Court Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Becci

Becci Roberts

Job Title: Registered Manager

We believe that each and every person who lives in our community is unique and special in their own way.


They all have a right to be treated as individuals and our beliefs and values and our philosophy is that we treat them as individuals. We care for them as individuals, we encompass their past experiences, their work life, their beliefs their values, we support them to maintain the standards they've always lived with, but we support them with their nursing and psychical care to be able to live a really good life.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Court Care Home to verify any information. View our terms and conditions. The Court Care Home has an Enhanced Service - more info.