She has a new lease of life and that's down to the excellent careC L(Daughter of Resident/Service User)
l would recommend this home to anyone who wants their loved one to have the best quality careLisa P(Relative of Resident/Service User)
excellent in every way and has given me and my family peace of mind knowing he is in good hands.Michelle H(Daughter of Resident/Service User)
She has a new lease of life and that's down to the excellent careC L(Daughter of Resident/Service User)
l would recommend this home to anyone who wants their loved one to have the best quality careLisa P(Relative of Resident/Service User)
excellent in every way and has given me and my family peace of mind knowing he is in good hands.Michelle H(Daughter of Resident/Service User)
Glain House is a comfortable and welcoming care home care home situated in central Cardiff. The home is a short walk away from Cardiff Queen Street train station and is easily accessible by bus. The city’s main shopping centre, theatres, and a range of bars and restaurants are all close by.
The spacious home encompasses a range of features including numerous communal and quiet lounges, a roof garden, a veranda and...
Care Provided by Glain House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 72 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Dementia Care: from £1,460
- Self-Funded Nursing Care: from £1,400
- Self-Funded Nursing Dementia Care: from £1,490
- RESPITE Self-Funded Residential Dementia Care: from £1,460
- RESPITE Self-Funded Nursing Care: from £1,400
- RESPITE Self-Funded Nursing Dementia Care: from £1,490
As individual care requirements and levels of support vary, pricing packages will differ accordingly. The amount shown is a guide price and represents the starting point for our care services.
Contact Glain House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group/Owner
- Caron Group
- Private Owned
Person in charge
- Chris Adamowicz (General Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (70)
Visiting
- If wishing to have a look around then please call and arrange a time that suits
Parking
- Car parking at the rear of the building with access also to underground parking area.
Glain House Reviews (50)
Glain House has a Review Score of 9.7 (9.710) out of 10, based on 15 reviews in the last 2 years.
Over all time Glain House has 50 reviews.
My mother became a resident at the end of April. All of the staff members have be very welcoming + supportive and have help my mum settle into her new home. All of the staff are very respectful and I feel that they genuinely care a lot for the residents. I am very grateful that they have succeeded in encouraging my mum to not remain in bed all day + have succeeded in getting her to part take in activity. Once again thank you for everything you do to support my mum.
Moving into a care home is a significant change, and we are pleased that our team has been able to provide a warm welcome and the support needed to help her feel at home. Your...
I feel a deep sense of gratitude to the staff for their loving kindness and meticulous care in ensuring G was kept comfortable and peaceful. Their tears, condolences and hugs were a huge comfort and support to me. When the end came, it went well - thanks to such wonderful staff - and that is all I could have asked for.
Thank you for your moving and heartfelt review. We are truly honoured that you trusted Glain House to care for your husband. It means so much to hear that our approach to understanding each resident as an individual made a positive difference. Your kind words about our team's warmth, compassion,...
A special note for the effort Glain puts in when residents have a celebration. The afternoon tea my dad was recently treated to was 'knock it out of the park' impressive. All the staff who organised and ran the event should feel proud of their huge contribution to making his day special.
Thank you so much for your incredibly kind and thoughtful five-star review. It truly means a great deal to all of us at Glain House. Our team is passionate about supporting not just the clinical and daily needs of our residents, but also their wellbeing, happiness, and sense of fulfilment and it's...
I would recommend Glain House to anyone. Excellent service is an understatement. We as a family are more than delighted with the service provide to my mother. A big thank you to all staff and management at Glain House.
Your words mean a great deal to all of our team, who work hard every day to ensure our residents feel safe, comfortable, and valued. Thank you.
surrounded by people who genuinely care has brings us as a family peace & gratitude. The home itself is so welcoming and there is always a feeling of warmth from the staff and residents alike. We are deeply grateful for the care she receives every day and for the comfort it gives us knowing she is being looked after so well. Thank you so much Glain House, we will be forever grateful.
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We understand how emotional it can be when a loved one moves into care, so it is incredibly reassuring to hear that you felt a sense of comfort from the moment your grandmother arrived. Providing that reassurance...
Choosing a care home for my mum was the hardest decision, but from the moment she arrived, the staff made us feel we had absolutely made the right choice. The love, kindness and genuine compassion shown to her daily, is nothing short of extraordinary. They do not just care for her needs, they care for her as a person. They know what makes her smile, when she needs reassurance & treat her with such dignity and affection, it feels like she is surrounded by extended family. All staff go above and beyond and their kindness means the world to us. Seeing mum comfortable, respected and safe gives us peace. The atmosphere is always welcoming and filled with genuine care. The staff show incredible professionalism alongside such heartfelt compassion. Their dedication shines through in everything they do. We will never be able to thank them enough for the exceptional care they provide. We feel truly blessed to have found such an amazing care home & we thank them from the bottom of our hearts.
It's wonderful to hear that she feels safe, happy, and...
My dad who has Alzheimer's is now much safer. My mum who needs palliative care is feeling much relieved from caring for dad, and I haven't seen her smile so much in ages. The staff are very aware that mum and dad need to be together each day and make sure this happens.
I checked the reviews on carehome.co.uk before they went to Glain House and we were all much reassured - it was great for mum to be able to get an idea of what it would be like beforehand.
Thank you so much for taking the time to share such a heartfelt review. We are truly grateful for your kind words, and it means a great deal to the whole team at Glain House. We understand how overwhelming it can feel when care is needed quickly, especially when supporting two loved ones with very...
My sister and I met with Glain House management on 9th January, looking for a placement for both our parents as an urgent measure, and were given an excellent first impression. Management obviously care deeply about their responsibilities in the care home. Mum and Dad were accepted into Glain House and the level of care they are receiving is outstanding. All the staff are well trained, very kind, and friendly to our parents. They have settled into their new home very well and are getting the care they need. Mum is having palliative care and Dad has late stage Alzheimer's. A big thank you from my sister and I to Glain House. We would definitely recommend them!
We are delighted to hear that your first impression of Glain...
My mother has been in this home since 2022, myself and my brother have nothing but praise for the way she has been cared for. I cannot fault any aspect of her care or how the home keeps us informed of her state of health. Five out of five stars.
Thank you so much for your wonderful review. It means a great deal to us to know that you and your brother feel so confident in the care your mother receives. Keeping families informed and providing the best possible care is at the heart of what we do, and your kind words are truly appreciated by the whole team.
Our mum was admitted there in the spring of 2024. Prior to that she spent just over a month in a nursing home which we were not at all happy with, because it did not provide the specific care she needed as a person with dementia, although the staff were aware of her condition.
When we moved her to Glain House it was a great relief to us. The room was lovely and bright, with a well-equipped en-suite bathroom. She perked up considerably after the move, and was much more communicative, although she was very frail. She was very well cared for; all the staff were very friendly and professional, and attentive to her needs. They did all they could to make her comfortable for the last few months of her life, and for that we are deeply grateful.
Thank you for your kind words and for trusting us with your mum's care. We are so pleased to hear that she felt more comfortable after moving to Glain House. It means a lot to our team to know their care and compassion made a difference during such an important time. We are deeply grateful for your recommendation and send our best wishes to you and your family.
It was a comfort to see my father in such a caring, sympathetic & gracious involvement, especially the compassion of the staff from the management & medical & carers. Their interaction with those in need & their thoughtfulness for the residents and those who visit loved ones. It has become reassuring & a sense of burdens being lifted to know that dad is looked after in this way. The room also was so impressive, spacious & clean.
Thank you for your lovely review. We are delighted to hear that your father is receiving the care, compassion, and support he deserves. It means so much to know that our team's dedication brings you comfort and reassurance. We truly appreciate your kind words and are we always here for you and your family.
My father stayed there for nine months before he passed away in the early days of 2025. The staff were very sensitive and helpful during this time.
My Mum enjoyed joining in the activities during visits to my father. Visiting family and friends are made very welcome and are encouraged to visit as often as possible. The visiting times are not restricted I would quite often arrive
at the home at 8:30 in the evening.
The staff were helpful and professional, they would do anything they could to help me and my Mum.
Thank you for taking the time to share such a heartfelt and detailed review. We are truly honoured that you chose Glain House for your father's care and are touched to hear that both he and your family felt supported during his time with us. It means so much to know that our team's efforts to...
They are very kind and they always have a smile when I visit, they go out of their way to make their patients happy and at home.
But I am reviewing because they work so very hard on what seems like low staffing. Caron Group need to look after their staff and be aware of their needs as if these members of staff give up through working too hard with no appreciation from Caron Group they won't have a care home to profit off any longer. Thank you to the staff. Any lack of stars is directed at not enough staff to help existing staff have a better day.
Thank you for taking the time to share your feedback. We truly value the hard work and dedication our team puts into providing the best care and support for our residents. It's always wonderful to see that recognised, we ourselves have various ways in which we additionally acknowledge the...
Since my wife has been at Glain House she has come on great. She is a different woman. Nothing is too much trouble for the staff or management.
Thank you so much for your kind words. We're thrilled to hear that your wife is thriving here at Glain House and that you've noticed a positive change. Our team is dedicated to providing a comfortable and supportive environment and it's wonderful to know that their efforts have made a difference. Thank you for your continued support.
Mum has been a resident for just over a month now. In that time her health and well-being have improved dramatically. She has a new lease of life and that's down to the excellent care and interactions with all at Glain House.
Thank you so much for sharing this wonderful feedback. We're thrilled to hear that your Mum's health and well-being have improved so dramatically since coming to Glain House. It's incredibly rewarding to know that our care and interactions have made such a positive impact on her life. Your kind words mean a lot, we will be sure to pass them on to our team.
My mum was discharged from hospital as an "end of life" patient with a burst appendix but having resided in Glain House since July 2023, she has improved no end but sadly her quality of life isn't great she is doubly incontinent, no longer walks and has dementia. The staff are very patient and kind and I am very happy to know she is in their very capable hands!
We are deeply grateful for your kind words and appreciate your trust in our team to care for your mum during such a challenging time. We are committed to providing the highest standard of care possible and your recognition of our team's patience and kindness means a great deal to us. Please know...
I have found in all my dealings with all the staff at Glain House that they are professional, caring, friendly and very good at their jobs.
I felt that my husband would be safe and secure in his new home!
Thank you so much for taking the time to share your positive experience with us. We greatly appreciate your kind words and are thrilled to hear that you've found our team at Glain House to be professional, caring, friendly, and skilled in their roles. If you have any further comments or...
My mum-in-law was a resident at the care home. Every staff member was kind and caring and made her stay at Gain House so happy for her. The care home is clean and tidy at all times. l would recommend this home to anyone who wants their loved one to have the best quality care; it's just one big family who welcomes you straight away. Thank you, Gain House.
Thank you for your kind words and for taking the time to share your experience at Glain House. Creating a comfortable and welcoming environment for our residents is of utmost importance to us, and it is wonderful to know that we met your expectations.
He has settled in really well.
Staff are friendly and are always ready to help.
As for the care home - excellent in every way and has given me and my family peace of mind knowing he is in good hands.
Thank you ever so much for taking the time to share your thoughts. Your kind words serve as a great encouragement to all of us at Glain House. If there is anything more we can do to enhance your dad's experience, please don't hesitate to reach out.
It's such a difficult time when you need to find a care home for somebody you love dearly, but Glain House made it so easy for us. From our first visit, we knew it's where we wanted Mum to be looked after. And they all looked after my mum so well. Just seeing how staff were with other residents whilst we visited knew we had made the right decision.
We will never be able to thank the staff at Glain House enough!
Thank you for your review, your kind words about the care provided to your mum mean a great deal to all of us, and we are honoured to have been a part of her life. We are grateful to have had the opportunity to be a part of her journey, and we hope that the memories of her time with us bring comfort to you and your family.
Regulatory Rating
Care Inspectorate Wales (CIW) Rating
Date: 02 September 2025- Leadership and Management Good
- Environment Good
- Well-being Excellent
- Care and Support Excellent
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Glain House.
There are no upcoming events for Glain House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Glain House.
Meet the Team (1)
Managing Glain House is an incredibly rewarding experience, the home exudes warmth and there is a family feel throughout. My primary responsibility is to ensure the well-being and quality of life of our residents, and I am fortunate to work alongside an incredible care team who puts the residents’ needs first, always. My role is not just a job; it is a commitment to enhancing the lives of those entrusted to our care. The team go above and beyond to maintain the highest standards of care, and Caron Group is immensely supportive of everything we do.
Frequently Asked Questions about Glain House
What types of Care is Glain House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Glain House have?
There are 72 Single Rooms.
What are the Facilities & Services at Glain House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Glain House to the centre of Cardiff?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glain House to verify any information. View our terms and conditions. Glain House has an Enhanced Service - more info.