Glain House

My mother became a resident at the end of April. All of the staff members have be very welcoming + supportive and have help my mum settle into her new home. All of the staff are very respectful and I feel that they genuinely care a lot for the residents. I am very grateful that they have succeeded in encouraging my mum to not remain in bed all day + have succeeded in getting her to part take in activity. Once again thank you for everything you do to support my mum.

I feel a deep sense of gratitude to the staff for their loving kindness and meticulous care in ensuring G was kept comfortable and peaceful. Their tears, condolences and hugs were a huge comfort and support to me. When the end came, it went well - thanks to such wonderful staff - and that is all I could have asked for.

A special note for the effort Glain puts in when residents have a celebration. The afternoon tea my dad was recently treated to was 'knock it out of the park' impressive. All the staff who organised and ran the event should feel proud of their huge contribution to making his day special.

I would recommend Glain House to anyone. Excellent service is an understatement. We as a family are more than delighted with the service provide to my mother. A big thank you to all staff and management at Glain House.

surrounded by people who genuinely care has brings us as a family peace & gratitude. The home itself is so welcoming and there is always a feeling of warmth from the staff and residents alike. We are deeply grateful for the care she receives every day and for the comfort it gives us knowing she is being looked after so well. Thank you so much Glain House, we will be forever grateful.

Choosing a care home for my mum was the hardest decision, but from the moment she arrived, the staff made us feel we had absolutely made the right choice. The love, kindness and genuine compassion shown to her daily, is nothing short of extraordinary. They do not just care for her needs, they care for her as a person. They know what makes her smile, when she needs reassurance & treat her with such dignity and affection, it feels like she is surrounded by extended family. All staff go above and beyond and their kindness means the world to us. Seeing mum comfortable, respected and safe gives us peace. The atmosphere is always welcoming and filled with genuine care. The staff show incredible professionalism alongside such heartfelt compassion. Their dedication shines through in everything they do. We will never be able to thank them enough for the exceptional care they provide. We feel truly blessed to have found such an amazing care home & we thank them from the bottom of our hearts.

I checked the reviews on carehome.co.uk before they went to Glain House and we were all much reassured - it was great for mum to be able to get an idea of what it would be like beforehand.

My sister and I met with Glain House management on 9th January, looking for a placement for both our parents as an urgent measure, and were given an excellent first impression. Management obviously care deeply about their responsibilities in the care home. Mum and Dad were accepted into Glain House and the level of care they are receiving is outstanding. All the staff are well trained, very kind, and friendly to our parents. They have settled into their new home very well and are getting the care they need. Mum is having palliative care and Dad has late stage Alzheimer's. A big thank you from my sister and I to Glain House. We would definitely recommend them!

My mother has been in this home since 2022, myself and my brother have nothing but praise for the way she has been cared for. I cannot fault any aspect of her care or how the home keeps us informed of her state of health. Five out of five stars.

When we moved her to Glain House it was a great relief to us. The room was lovely and bright, with a well-equipped en-suite bathroom. She perked up considerably after the move, and was much more communicative, although she was very frail. She was very well cared for; all the staff were very friendly and professional, and attentive to her needs. They did all they could to make her comfortable for the last few months of her life, and for that we are deeply grateful.

It was a comfort to see my father in such a caring, sympathetic & gracious involvement, especially the compassion of the staff from the management & medical & carers. Their interaction with those in need & their thoughtfulness for the residents and those who visit loved ones. It has become reassuring & a sense of burdens being lifted to know that dad is looked after in this way. The room also was so impressive, spacious & clean.

The staff were helpful and professional, they would do anything they could to help me and my Mum.

But I am reviewing because they work so very hard on what seems like low staffing. Caron Group need to look after their staff and be aware of their needs as if these members of staff give up through working too hard with no appreciation from Caron Group they won't have a care home to profit off any longer. Thank you to the staff. Any lack of stars is directed at not enough staff to help existing staff have a better day.

Since my wife has been at Glain House she has come on great. She is a different woman. Nothing is too much trouble for the staff or management.

Mum has been a resident for just over a month now. In that time her health and well-being have improved dramatically. She has a new lease of life and that's down to the excellent care and interactions with all at Glain House.

My mum was discharged from hospital as an "end of life" patient with a burst appendix but having resided in Glain House since July 2023, she has improved no end but sadly her quality of life isn't great she is doubly incontinent, no longer walks and has dementia. The staff are very patient and kind and I am very happy to know she is in their very capable hands!

I felt that my husband would be safe and secure in his new home!

My mum-in-law was a resident at the care home. Every staff member was kind and caring and made her stay at Gain House so happy for her. The care home is clean and tidy at all times. l would recommend this home to anyone who wants their loved one to have the best quality care; it's just one big family who welcomes you straight away. Thank you, Gain House.

As for the care home - excellent in every way and has given me and my family peace of mind knowing he is in good hands.

We will never be able to thank the staff at Glain House enough!