Three Cliffs Care Home has a Review Score of 9.6 (9.597) out of 10, based on 21 reviews in the last 2 years.
Over all time Three Cliffs Care Home has 28 reviews.
Thank you for your review. We understand that settling into a new environment can take time, and we are so pleased that your friend has gradually become calm, relaxed, and comfortable over the past few years. It is also wonderful to hear that she is enjoying her time with us and is receiving dedicated care from our team. We feel privileged to support her and to be part of her daily life.
Thank you for your kind words. We are so pleased to hear your mum feels well cared for and comfortable with us. The team takes pride in the little touches that help residents feel special, and your appreciation means a lot. We were glad to support your mum through her recent illness and are so happy to see her recovering well. Your trust and support mean the world to us.
Thank you for your kind words and thoughtful review. We are truly pleased to hear that your husband is receiving the care, understanding, and respect he deserves. Supporting individuals with complex needs is something we take great pride in, and it is wonderful to know he is benefiting from the activities and stimulation provided. Your feedback means a lot to our team, and we are grateful for your trust in us.
Thank you so much for taking the time to share such a heartfelt review of your dad's experience with us. We are truly touched to hear that our care and community have made such a positive impact on your dad and your family. Our team takes immense pride in ensuring that every resident feels happy, engaged, and well cared for, so it's wonderful to hear that your dad enjoys the activities. Maintaining a warm and welcoming atmosphere for families and residents. Your kind words about our staff, cleanliness, and attention to detail mean the world to us. We will pass on your lovely comments to the team, as they'll be thrilled to know their hard work is so appreciated. Thank you again for your support
Thank you so much for taking the time to share such heartfelt feedback about your mum's experience with us. It means the world to hear how positively her life has changed during her time here. We are delighted to know that she enjoys the activities and feels so well cared for- it's always our goal to create a warm, family-like environment for all our residents. Keeping families informed and involved is a priority for us, so it's wonderful to hear that you feel confident reaching out and supported by our team. Your kind words about our staff and their dedication to the residents are deeply appreciated.
Thank you for sharing your feedback with us. We are delighted to hear that you found our home welcoming and appreciated the beautiful surroundings. It's also wonderful to know that our team made a positive impression and that your husband enjoyed the fantastic views. Thank you for your continued support.
Thank you for your positive feedback. We're pleased to hear that your friend is well cared for and that you find our staff friendly. We strive to provide compassionate and attentive care to all our residents.
Thank you so much for your kind words, it is heart-warming to know that you feel welcomed and supported during your visits; we're truly grateful for the opportunity to care for your lovely mum. Our team takes great pride in ensuring residents are comfortable and well looked after, and it's wonderful to hear that you've noticed the effort we put into staying connected and informed. If you ever have any concerns or suggestions, please don't hesitate to let us know.
Thank you so much for sharing your experience; we are so pleased to hear that your wife has been well cared for over the past four years. It is also wonderful to know that you and your daughter always feel welcomed at Three Cliffs. Your feedback means a great deal to us and we look forward to seeing you soon.
Thank you for taking the time to share this kind review. We're so pleased you found Three Cliffs Care Home pleasant and our staff efficient. Our team are dedicated to creating a warm and welcoming environment for both residents and their families.
Thank you kindly for sharing your wonderful review. We're so pleased your Mum's had a positive experience at Three Cliffs. It is our priority to treat all our residents with dignity and respect. It is also incredibly rewarding to know our team are creating a welcoming environment, we'll be sure to pass on your feedback to them. Thank you for your continued support.
Thank you for your lovely review. We're so pleased you've found Three Cliffs marvellous, your kind words about the care provided to your mum mean a great deal to all of us, and we are honoured to care for her. Thank you for your continued support.
Thank you for your lovely words. It is an honour to care for your Mum and Dad at Three Cliffs. We're pleased to hear you're happy with the cleanliness and safety of our home. We take pride in our environment and aim to a high standard of person-centred care.
Thank you for your feedback. We are pleased to hear such positive comments regarding our team, we strive to ensure all our residents and their families feel welcome at Three Cliffs Care Home.
Thank you so much for sharing your positive experience with us. We are delighted to hear that your father feels comfortable and safe in our care. It means a lot to us that you find our staff friendly and happy, as we strive to create a warm and welcoming environment for all our residents and their families. We are pleased to know you're also happy with the cleanliness and maintenance of Three Cliffs and appreciate your exceptional feedback on your father's room.
Thank you for taking the time to share your experience at Three Cliffs, it is a pleasure to care for your lovely sister. Your input is valuable to us as we strive to enhance the quality of services we provide to our residents. We appreciate your feedback regarding the hairdresser's visits and we understand how valuable this service is. We are actively working on increasing the availability of our hairdressing services to better meet the needs of our residents. Thank you again for your valuable feedback and for choosing Three Cliffs. If you have any further suggestions or concerns, please do not hesitate to reach out.
Thank you for taking the time to share your positive experience at Three Cliffs. We are delighted to hear that our team was able to meet your brother's needs and provide the necessary support during his adjustment period. Your kind words about our professionalism and exceptional care are greatly appreciated. Thank you again for your heartfelt review.
Thank you so much for taking the time to share your positive experience. We are thrilled to hear that you are happy with your dad's care. Our dedicated team works tirelessly to create a supportive and comfortable environment for all residents and it warms our hearts to know that your dad is benefiting from our efforts.
Thank you for sharing your wonderful review of Three Cliffs. We are truly delighted to hear about the positive impact our services have had on your mother's well-being, and we are so pleased with her progress. If there is anything more we can do to enhance your mother's experience or if you have any suggestions for improvement, please do not hesitate to reach out.
Thank you so much for your lovely review. Providing a comfortable and supportive environment for our residents is our utmost priority, and it's incredibly rewarding to hear that we have met your expectations. We love caring for your mum, thank you for entrusting us with her well-being.
The Review Score of 9.6 (9.597) out of 10 for Three Cliffs Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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