Three Cliffs Care Home

Cefn Bryn Lane, Penmaen, South Gower, Swansea SA3 2HQ
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9.6 28 Reviews
  • Three Cliffs Care Home, Swansea
Three Cliffs Care Home is situated on Cefn Bryn in the Gower, the home has spectacular views of Three Cliff Bay and is surrounded by natural beauty.

The home offers specialist dementia nursing and care is delivered using a person-centred approach with special emphasis on dignity, respect and choice. All residents of Three Cliffs Care Home receive tailored care to meet specific individual needs and the care team work alongside residents to ensure satisfaction and fulfilment.

Boasting modern bedrooms, multiple spacious lounges and comfortable communal spaces, the tranquil rural landscape coupled with the homes relaxing and warm atmosphere makes Three Cliffs Care Home a unique environment to reside in.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Oli Reynolds (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (51)

Three Cliffs Care Home Reviews (28)

9.6

Three Cliffs Care Home has a Review Score of 9.6 (9.597) out of 10, based on 21 reviews in the last 2 years.
Over all time Three Cliffs Care Home has 28 reviews.

Overall Experience
  • 20
  • 8
  • 0
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Date Published
  • 28
  • 3
  • 6
  • 21
  • 7
Reviewer Connection to Three Cliffs Care Home
  • 12
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 28, showing 21-28
Review from M L (Daughter of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam is a resident in Three Cliffs Care Home. From the day we to have a look around to now, we have had the best of welcome from all managers and staff. Mam is looking much better in three weeks than she has done in the last three years. She loves the staff and says they are so kind and thoughtful. It
is always so clean and tidy whatever time you call there.
They all go above and beyond and are treated like family. Everyone is always smiling and cheerful. Thank you for everything.
Reply from Helen Burton, Registered Manager at Three Cliffs Care Home

Thank you so much for taking the time to share your lovely review. It is wonderful to have your Mam as a part of the Three Cliffs family. We take great pride in the care and support we offer to our residents, and it's immensely rewarding to hear that our efforts have had a positive impact. We look forward to continuing to provide your Mam with the best possible care and support.

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Review from S K (Wife of Resident) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Three Cliffs Care Home for a month. All the staff have been so welcoming to both my husband and helping me come to terms with the situation. As you will see, I can't thank them enough for their constant care and compassion, they always make time to help in any way that
they can. The home is kept spotless and safe for all the residents. The management team are first class.
Reply from Helen Burton, Registered Manager at Three Cliffs Care Home

Thank you for taking the time to leave such a lovely review, it has been wonderful getting to know you and we are so pleased you are happy with the care your husband is receiving, it is a pleasure to care for him and we look forward to seeing you soon!

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Review from Beverly K (Daughter of Resident) published on 20 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is in this care home with dementia. She has settled in really well. The care she receives is excellent. All of the carers are always helpful. All of her needs are met and more. They are managing her condition so well.
Reply from Helen Burton, Registered Manager at Three Cliffs Care Home

Thank you so much for your wonderful review, we endeavour to deliver the best care possible and will continue to strive to meet your expectations.

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Review from Stephen M (Son of Resident) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the way my mother has settled into your care home. She's always clean and always happy, which is lovely for us to see. I don't have any problem with her care with you all. Thank you very much.
Reply from Helen Burton, Registered Manager at Three Cliffs Care Home

Thank you for your review, it is a pleasure to care for your mother.

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Review from Martin B (Husband of Resident) published on 29 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my wife at Three Cliffs is excellent.
Reply from Helen Burton, Registered Manager at Three Cliffs Care Home

Thank you for your feedback, it is a pleasure to look after your wife.

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Review from Lindsey W (Niece of Resident) published on 8 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle was a resident of Three Cliffs Care Home for the last three years after being admitted with severe Dementia. The care and compassion with which he was looked after were exemplary. He was treated with dignity by the staff and his final years spent in that environment were made as comfortable
as they could be under the circumstances. I cannot name staff explicitly, but please know that anyone with whom I have had dealings or conversations, you have my thanks and the thanks of my family, for all the care and the support you gave to me personally during this difficult period.
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Review from Kim E (Granddaughter of Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother was only in their care for a few months. I cannot fault the care and attention she received while here. The staff knew all about her and were interested in learning more. They really provided excellent care to both her and us every time we visited. Her end of life care and support really
was gold standard. Every support was offered to both her and our very large family.
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Review from Anwen J (Daughter of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 88-year-old mother was evicted from her previous nursing home to Three Cliffs Care Home. How grateful are we for the amazing outstanding care given to my mother. Each member of staff has shown genuine love and care, empathy, sympathy and heartfelt love. Kitchen staff will cook anything that she has
requested, laundry present clothes back in a neat and clean way. Maintenance will do anything at a drop of a hat. Entertainment organised well. The management team and nurses amazing care towards each individual and families.
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Current Review Score: 9.6 (9.597)

Overview of Review Score

The Review Score of 9.6 (9.597) out of 10 for Three Cliffs Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.597 for Three Cliffs Care Home is calculated as follows: ( (164 Excellents x 5) + (69 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 248 Ratings = 4.597
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Three Cliffs Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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