April Court Care Home

137/144 St Helens Road, Swansea SA1 4DE
Review Us
9.4 70 Reviews
  • April Court Care Home, Swansea
Located in Swansea, April Court Care Home is a vibrant place dedicated to providing residential and nursing care. Residents are cared for in a safe, well-equipped environment by an experienced team of staff.

Each resident has their own tailored care plan and staff strive to offer the best care experience possible. Freedom of choice is an important ethos at the home and staff encourage residents to voice their likes and dislikes.

The home has a well-kept garden surrounded by various plants and shrubs and a decking area, decorated with hanging baskets and planters, enabling residents to sit out in a relaxing atmosphere.

The home, situated on St Helens Road, is in close proximity to the Gower Peninsular and Swansea City Centre, making it an ideal place to live.
Show April Court Care Home on the Map

Care Provided by April Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Joanna Jones (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (78)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (12)

April Court Care Home Reviews (70)

9.4

April Court Care Home has a Review Score of 9.4 (9.441) out of 10, based on 29 reviews in the last 2 years.
Over all time April Court Care Home has 70 reviews.

Overall Experience
  • 48
  • 19
  • 1
  • 1
  • 1
Date Published
  • 70
  • 5
  • 12
  • 29
  • 41
Reviewer Connection to April Court Care Home
  • 22
  • 14
  • 6
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 70, showing 1-20
Review from Michael N (Son of Resident) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and the team at April Court were a great help and support during my fathers 2 year stay at the home. Myself and the family cannot fault the care and compassion my dad received in the final few weeks of his life.
Reply from Sarah Bennett, Social Care Manager at April Court Care Home

Thank you so much for your kind words and for taking the time to share your experience. It was a privilege to care for your father during his time at April Court, and we are deeply touched to know that our team could provide support and comfort to both him and your family. Please know that your appreciation means a great deal to all of us. Please don't hesitate to reach out if you need anything.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J B (Respite Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is lovely and the care staff are so lovely and the manager is so helpful and understanding. I am not used to being spoiled like this.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you so much for your kind words. It truly means a lot to us to hear that you're feeling so well cared for and spoiled! Our team works hard to create a warm, supportive environment for everyone, and it's wonderful to know that it's made a difference for you. We are so glad you are part of our April Court family!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Bronwen M (Friend of Resident) published on 21 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent staff; caring and friendly. Quick to attend to the resident's needs, welcoming to visitors offering tea and a seat. My client's room is small for wheelchair & hoist and corridors/lifts narrow and awkward for large chair. Some decor needs touching up. But the important thing - the care is very
good by lovely staff.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you for your lovely comments about our caring team, we truly appreciate it. We are grateful for your honest feedback about the room size, accessibility, and decor, and will keep this in mind as we work to improve. Above all, we're glad the care we provide makes a positive difference.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dawn C (Friend of Resident) published on 21 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely place, very welcoming. Staff friendly and engaged. All in all a really nice place to visit.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you so much for your kind words. We are delighted to hear you've had such a positive experience at April Court. Our team works hard to create a welcoming and friendly atmosphere, so it is wonderful to know it made a difference to your visit. We truly appreciate your feedback and look forward to welcoming you back again soon!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J B (Niece of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited on many occasions and always found all the staff very helpful and very accommodating. It is a beautifully kept home and I cannot fault it.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you for your kind words and for sharing your feedback. We are delighted to hear that you've consistently had positive experiences with our team. Your feedback means a great deal to us, and we are proud to provide a welcoming and well-maintained environment. We look forward to seeing you again soon.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M D (Son-in-law of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very helpful.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you for your kind words and the 5-star rating. We appreciate your support and are so glad we could be helpful. If you ever need anything, please don't hesitate to reach out.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was in for a short time, but the care and support they gave him and all our family was amazing. The staff were so friendly and knew who we were and who was visiting, which might sound strange. But when dad had been in respite before, even after a week, no one knew us. April Court kept him clean
and comfortable. I can't thank them enough. Anyone thinking of going to put parents or loved ones there, please do.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you so much for your lovely words. We are so glad your dad and your family felt cared for and supported during his time at April Court. Knowing that our staff made you feel welcome and comfortable truly means the world to us. We really appreciate your positive feedback and wish you and your family all the best.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Nephew of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Only a short stay of one month but the staff were very friendly and helpful and did their best to care for my Aunt who could be very trying at times.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you so much for your kind words and for taking the time to share your experience. We are so glad you found our staff to be friendly and helpful. It was a pleasure caring for your Aunt, and we truly appreciate your support. Wishing you and your family all the best.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carolyn C (Daughter of Resident) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very attentive and welcoming. The home is clean. If anything more interaction from staff would be nice.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you for your kind feedback. We're delighted to hear you find our staff attentive and welcoming and that you appreciate the cleanliness of our home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Glenys P (Brother-in-law of Resident) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my brother-in-law twice a week. The staff right through from cleaners to seniors are all very helpful and friendly. Always have time to answer any questions or queries I may have. All in all, I cannot praise the staff enough.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you so much for taking the time to share your kind words. It's wonderful to hear that you find our staff, from cleaners to senior team members, helpful and friendly. We always aim to ensure visitors feel welcome and are happy to answer any questions or queries. Your praise means a great deal to the whole team and we're delighted that your experience with us has been so positive. Thank you again for your support and we look forward to seeing you on your visits.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David M (Cousin of Resident) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and helpful, everybody is cheerful, they are always to hand if you have any questions or help. The rooms are always clean, tidy and comfortable.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you so much for your lovely review. It's fantastic to hear that you find our staff friendly, helpful, and cheerful. We take great pride in creating a welcoming and supportive environment for everyone. We're also thrilled that you find the rooms clean, tidy, and comfortable - ensuring a pleasant and comfortable stay is so important to us. Your kind words mean a lot to the team and we truly appreciate your feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maggie C (Friend of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My blind friend stayed in April Court Care Home for 6 weeks receiving end-of-life care. The staff treated him in a kind and caring way ensuring he was nourished and clean. His guide dog was allowed to visit. The call button was always placed to hand but it was noticeable that the constant ringing of
the button did not appear to be cancelled by a carer answering a call, this constant noise was a source of irritation to both my friend and visitors. Room cleaning could be improved by a daily mop of the floor with a clean mop! I am grateful that Aril Court staff were there to help, their cheerful disposition made up for sometimes the lack of English, especially noticed when imparting very sad news over the telephone.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you for taking the time to share your thoughtful review. We're truly touched to hear about your friend's experience at April Court Care Home and are so glad that our staff could provide kind and caring support during such a sensitive time. It's wonderful to know that his guide dog was able to visit and that our team worked to ensure he was comfortable, nourished, and well cared for.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark K (Son of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother just became a resident in April Court Care Home and the staff have been very friendly and professional. Today they are having a summer festival for residents and family, which is a special occasion and full if memories.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you for your kind words. We're so pleased to know you're happy with our friendly and professional staff at April Court, we'll be sure to pass your comments on to our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian W (Daughter of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were very accommodating. Nothing was too much trouble to address. Mum had a very comfortable stay.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you for your lovely review. We're so pleased to know you're happy with the care that your mum has received. Our team strives to maintain a high level of care for our residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Caroline W (Daughter of Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What an amazing job the management and carers did to provide their residents and their families with a very enjoyable summer party. The singing was fabulous also. In the short time my mum has been in April Court she has really settled down which makes it much easier for the family. The carers are very
friendly and make you feel welcome and the management team. If anyone were to ask me about a care home for a loved one I would definitely recommend April Court.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that you enjoyed the summer party, and that your mum has settled in so well at April Court. It's wonderful to know that our efforts have made a positive impact on your mum's transition and your family's peace of mind. Our team is dedicated to providing the highest level of care and your recommendation is the best compliment we could receive, your feedback means a lot to us. Thank you for your continued support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret D (Respite Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This has been my first experience in respite. It has been much better than I expected due to the lovely, kind and helpful staff. The staff are very good workers but need a lot more helpers, as the patients are very demanding. The room I had was quite nice but needs updating. Lovely garden area. On the
whole a very interesting experience. There is definitely need for more staff day and night.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you for taking the time to share your experience with us! We're delighted to hear that your first respite stay exceeded your expectations and that our team made such a positive impact on your visit and the care you received. We're incredibly proud of our team and the dedication they bring to April Court. We're pleased to hear you enjoyed the garden area, thank you again for your feedback and we hope to welcome you back in the future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue S (Sister of Resident) published on 13 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was moved to April Court after a 6 month stay in hospital following a life-changing stroke.
Due to the stroke, his needs are complex both physically and mentally, and the care and assistance he received from all the staff was exemplary. There were many challenges and the staff always met
them with professionalism genuine respect and care. To say they went above and beyond doesn’t cover the true extent of how brilliant they’ve been. The manager was always happy to chat with me and the staff communicated openly and regularly. As I live some distance away knowing that my brother was being so well cared for gave me total peace of mind. Thank you again to all the staff at April Court.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you so much for your kind review. We are truly grateful for your words of appreciation and are pleased to hear that your brother has received exemplary care from our team. Open and regular communication is a cornerstone of our approach, and Im glad to hear that both the staff and I were able to provide you with the updates and support you needed, especially given the distance. Your peace of mind is incredibly important to us, and we're delighted that we could provide that reassurance.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra M (Daughter of Resident) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is happy at the home, sometimes she gets upset and then when she sees me she's ok. The staff are very patient with her as she asks to phone me a lot (she likes to hear my voice and know I'm still around). I can't fault staff with Mum at all. They keep her clean and well-fed. She does like to do
activities to keep her stimulated.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you so much for your kind words and positive feedback. We are delighted to hear that your mum is happy at April Court and that our staff's patience and dedication are making a positive difference in her life. If there is anything more we can do to further support your mum or if you have any suggestions, please don't hesitate to let us know.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S F (Niece of Resident) published on 12 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt and uncle were both residents in the home. Sadly my aunt passed away however my uncle is still here.
I cannot praise the staff enough, always very welcoming and friendly to visitors and all have a good relationship with my uncle who seems very happy here.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you for your heartfelt review and for sharing your experience with us. We are honoured to have been able to care for both your aunt and uncle. It is reassuring to hear that our staff have provided a welcoming and friendly environment, and that your uncle feels happy and well-supported at April Court. Should you need anything or have any suggestions on how we can further support your uncle, please do not hesitate to reach out.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rhian C (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a new resident here. I can't fault the care she is given. Brilliant food and entertainment.
Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you so much for your wonderful feedback! We are delighted to hear that your mother is enjoying her time with us and that you are pleased with the care she is receiving. If there is anything more we can do to ensure your mother's well-being, please don't hesitate to reach out.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.441)

Overview of Review Score

The Review Score of 9.4 (9.441) out of 10 for April Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.441 for April Court Care Home is calculated as follows: ( (226 Excellents x 5) + (68 Goods x 4) + (24 Satisfactorys x 3) + (7 Poors x 2) + (13 Very Poors x 1) ) ÷ 338 Ratings = 4.441
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for April Court Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about April Court Care Home

What types of Care is April Court Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does April Court Care Home have?

There are 78 Single Rooms.

What are the Facilities & Services at April Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is April Court Care Home to the centre of Swansea?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact April Court Care Home to verify any information. View our terms and conditions. April Court Care Home has an Enhanced Service - more info.