April Court Care Home

137/144 St Helens Road, Swansea SA1 4DE

April Court Care Home is located in Swansea, South Wales. The home is in close proximity to the Gower Peninsular and the City of Swansea, with its new Marina development, Liberty Stadium and superb shopping facilities make it al ideal place to reside.

The home has a well-kept garden, a large lawned area surrounded by various plants and shrubs and a decking area, decorated with hangining baskets and planters, enabling residents to sit out in a relaxing atmosphere.

For every resident, medical dietary requirements have to be taken into consideration when planning menu choices but they also ask about personal likes and dislikes. Religious, vegetarian, vegan and other special diets are also catered for.

At April Court, each resident will be cared for as a unique individual by staff trained to do so, with respect, dignity and freedom of choice, in a safe well-equipped environment which may be regarded as 'home from home'.

Owner: Wellchime Ltd

Person in charge: Lynne Cullen (Manager)

Local Authority / Social Services: Swansea City and County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 78 Service Users

Registered Care Categories*: Mental Health Condition • Old Age • Physical Disability

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 76

Shared Rooms: 1

Rooms with ensuite WC: 23

Weekly Charges Guide: Nursing Care Single £485 – £679 (These prices are only a guideline, please contact April Court Care Home to find out the exact price for your requirements.)

Facilities & Services: Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on April Court Care Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Overview

The Review Score of 9.7 (maximum of 10) for April Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for April Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.724 for April Court Care Home is calculated as follows: ( (156 Excellents x 5) + (57 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 214 Ratings = 4.724

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for April Court Care Home is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.6 positive Reviews (78 registered maximum number of service users ÷ 5). 16 Reviews ÷ 15.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 April Court Care Home has a Review Score of 9.7 (9.724) from 18 Reviews


Average Ratings

  • Excellent
    14
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend April Court Care Home?

  • Extremely LIKELY
    16
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to April Court Care Home

  • Son of Resident/Service User
    5
  • Wife of Resident/Service User
    4
  • Daughter of Resident/Service User
    3
  • Brother of Resident/Service User
    2
  • Resident / Service User
    2
  • more

Our overall experience of April court was one of great overall care and support, treated with dignity with fantastic staff to support his every need.

We are very grateful for everything April Court have done for my late father and our family and will recommend April Court as an option for care to anyone.

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

All staff friendly and helpful. Well looked after.

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

Staff helpful. My relative is always spotlessly clean. Staff work very hard. If I have any queries, they are dealt with immediately.

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

Excellent care, friendly and helpful staff.

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

April Court has fantastic staff who are happy to go the 'extra mile' for both their service users and their families. My gran has been here for 4 years and has always been happy and content. She settled in very quickly because the home is always so welcoming and has a happy atmosphere. Everything is always clean and tidy and staff are always happy and interact with the service users and relatives. Activities are good but my nan would welcome more day trips out. I would be happy to help with going out as extra support if needed.

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My brother's health has improved tremendously since moving to April Court. His open wound has improved greatly and he seems very happy. I am hoping when the warm weather comes hope to be able to take him outside the home. Still concerned about his ability to walk.

How likely would you be to recommend April Court Care Home? Likely

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Average Rating:   4.9 out of 5

Ideal location for my mother and relatives to visit. The room is in a good location and quiet. Staff really friendly and approachable.

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

My Dad has loved every minute of the seven months he has spent at April Court. He is being looked after well, and my sister and I, who visit regularly, have been highly impressed by the care and attention given to his every need by the staff.

I always feel welcome at April Court when I visit and the management team always express an interest in my Dad's welfare when I speak to them. The care workers and nurses are also very caring and responsive to my Dad's needs and to any queries I have.

I would like to especially praise the laundry and kitchen staff, it would be so easy for people in these roles to focus on their core duties, but in both cases the staff at April Court show a real care for the residents and their needs. The laundry lady is always jolly and full of local stories, which as my Dad was born only a few streets away, are always welcome. The kitchen staff are extremely helpful, coping with my Dad's love of a local Ice Cream by taking and storing it when I deliver it. Thanks

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have always found the staff and management at this home most helpful, my husband is always clean and well cared for. The food is excellent. I sometimes eat here myself and I was a chef in my working life, so I think that is praise enough. The care here is excellent. I can't praise them enough. If I do have a problem it is dealt with immediately.

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

The care home is very good and friendly. Nothing is too much, the care is very good and my Mum is cared for very well.

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have been here for six months and I think that April Court is first class. The staff care for my every need and look after me so well. I was nervous about leaving my own home but coming here has been the best decision I have made. Many thanks to all the staff.

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My husband came here after 10 weeks in hospital. I find that he is having very good care here. It is very clean and the food is good, although he cannot eat very well and he cannot eat very well and has to have it blended. His room is a good size, nice and bright and comfortable. The staff are very friendly and helpful doing everything they can for him.

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Well staffed, all very caring and kind. Patients' needs come first as is obvious.

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Staff are friendly and well spoken, food is 5 star as he enjoys it. The kitchen staff are helpful and friendly.

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   4.1 out of 5

Completely satisfied with all aspects of care.

I know my wife is well cared for.

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My brother was in April Court for about three years after he was severely injured in a fall. My family were very pleased to have found a kind and friendly nursing home for him.

How likely would you be to recommend April Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My husband has been in April Court Care Home since December 2013. He has had the best of care from all the staff. Medication when needed. He is always clean and shaven. When I go to visit he is made comfortable in his chair every day.

How likely would you be to recommend April Court Care Home? Likely

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Average Rating:   4.7 out of 5

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