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April Court Care Home

137/144 St Helens Road, Swansea SA1 4DE
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If anyone were to ask me about a care home for a loved one I would definitely recommendCaroline W(Daughter of Resident/Service User)
April Court Care Home, Swansea
I cannot praise the staff enough, always very welcoming and friendlyS F(Niece of Resident/Service User)
April Court Care Home, Swansea
April Court Care Home, Swansea

Located in Swansea, April Court Care Home is a vibrant place dedicated to providing residential and nursing care. Residents are cared for in a safe, well-equipped environment by an experienced team of staff.

Each resident has their own tailored care plan and staff strive to offer the best care experience possible. Freedom of choice is an important ethos at the home and staff encourage residents to voice their likes and...  

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Care Provided by April Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,155From £1,155
Nursing CareFrom £1,200From £1,200

As individual care requirements and levels of support vary, pricing packages will differ accordingly. The amount shown is a guide price and represents the starting point for our care services.

Contact April Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Person in charge

  • Oli Reynolds (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (78)
  • Single Rooms with ensuite Wet Room (12)

April Court Care Home Reviews (74)

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9.4

April Court Care Home has a Review Score of 9.4 (9.364) out of 10, based on 16 reviews in the last 2 years. Over all time April Court Care Home has 74 reviews.

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Showing 74 reviews matching selected criteria
Review from Sue S (Sister of Resident) published on 13 June 2024 Submitted via Website
Overall Experience
My brother was moved to April Court after a 6 month stay in hospital following a life-changing stroke.

Due to the stroke, his needs are complex both physically and mentally, and the care and assistance he received from all the staff was exemplary. There were many challenges and the staff always met them with professionalism genuine respect and care. To say they went above and beyond doesn’t cover the true extent of how brilliant they’ve been. The manager was always happy to chat with me and the staff communicated openly and regularly. As I live some distance away knowing that my brother was being so well cared for gave me total peace of mind. Thank you again to all the staff at April Court.

Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you so much for your kind review. We are truly grateful for your words of appreciation and are pleased to hear that your brother has received exemplary care from our team. Open and regular communication is a cornerstone of our approach, and Im glad to hear that both the staff and I were able...  

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Review from Sandra M (Daughter of Resident) published on 12 June 2024 Submitted via Postal Card
Overall Experience

Mum is happy at the home, sometimes she gets upset and then when she sees me she's ok. The staff are very patient with her as she asks to phone me a lot (she likes to hear my voice and know I'm still around). I can't fault staff with Mum at all. They keep her clean and well-fed. She does like to do activities to keep her stimulated.

Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you so much for your kind words and positive feedback. We are delighted to hear that your mum is happy at April Court and that our staff's patience and dedication are making a positive difference in her life. If there is anything more we can do to further support your mum or if you have any suggestions, please don't hesitate to let us know.

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Review from S F (Niece of Resident) published on 12 June 2024 Submitted via Website
Overall Experience
My aunt and uncle were both residents in the home. Sadly my aunt passed away however my uncle is still here.

I cannot praise the staff enough, always very welcoming and friendly to visitors and all have a good relationship with my uncle who seems very happy here.

Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you for your heartfelt review and for sharing your experience with us. We are honoured to have been able to care for both your aunt and uncle. It is reassuring to hear that our staff have provided a welcoming and friendly environment, and that your uncle feels happy and well-supported at...  

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Review from Rhian C (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card
Overall Experience

My mother is a new resident here. I can't fault the care she is given. Brilliant food and entertainment.

Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you so much for your wonderful feedback! We are delighted to hear that your mother is enjoying her time with us and that you are pleased with the care she is receiving. If there is anything more we can do to ensure your mother's well-being, please don't hesitate to reach out.

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Review from K E (Daughter of Resident) published on 28 May 2024 Submitted via Postal Card
Overall Experience
Dad has been in April Court for almost a year and has really settled there. He is very well cared for and seems happy.

His room is clean and homely. He enjoys the meals and appears to have gained weight. The main asset at April Court is the staff (care staff, domestics, kitchen, laundry staff). Dad absolutely loves them all. He has banter with them all as he has a wicked sense of humour. He constantly tells me how good they are to him. I am so glad we chose April Court!

Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you so much for your wonderful feedback. Our team takes great pride in creating a comfortable and homely environment, and it is fantastic to know that your dad enjoys the meals and has gained weight, we are so pleased with his progress. It is heart-warming to hear about the positive...  

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Review from Terry M (Son of Resident) published on 15 May 2024 Submitted via Postal Card
Overall Experience

My dad has been at April Court for over 10 years and is now his home. My dad gets on with all staff because they are always on hand for his needs. Not once needed to complain as my dad is well looked after, always noticed staff friendly/smiling to residents and visitors, I know my dad is in a safe place where he is cared for.

Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you for your exceptional review, it has been our pleasure to help take care of your dad for over a decade. We are so pleased that you and he consider April Court as his home, and he will always share a special place in our hearts. Ensuring our residents and their families receive a warm and welcoming embrace is top priority for us, we appreciate the time you've taken to leave us a review.

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Review from Rhian D (Daughter of Resident) published on 15 May 2024 Submitted via Website
Overall Experience

My dad was a resident at April Court. From day one we had many concerns they lacked knowledge of dementia and diabetes. We never felt he was in good hands like his previous nursing home. They missed his dinner on one occasion when I was present. He used to say he hadn't eaten, now I do question if what he was saying is true after seeing it for myself I wish I had taken his accusations more seriously. They kept his bed to the floor to prevent him from moving around freely which is against human rights. He had multiple water infections due to lack of fluids, even the hospital said we needed to remove him as it wasn't in his best interest being there. I would strongly suggest any family that has a resident in this home remove them immediately, they shouldn't be allowed to trade.

Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you for your review, Rhian. It is obviously not appropriate in a public forum to give a response to each item you mention, in view of your father's privacy. We do accept that there are some things we could have done better, and I want to assure you that action was taken whilst your father was...  

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Review from Donna C (Daughter of Resident) published on 8 May 2024 Submitted via Postal Card
Overall Experience
Wonderful staff, always friendly and willing to help. They are good fun and lift my mum's spirits daily.
I have the confidence that Mum is safe and well cared for.

Thank you to the whole team!

Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you very much for taking the time to share your experience, it is incredibly heartening to hear that our team's dedication to providing excellent care is making a positive impact on your mum's well-being. Ensuring the safety, comfort, and happiness of our residents is our utmost priority, and...  

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Review from Angela S (Daughter of Resident) published on 8 May 2024 Submitted via Postal Card
Overall Experience

The atmosphere at April Court is very welcoming. The staff are all very friendly to myself and my mum. The public rooms are comfortable, warm, clean and well-decorated but the bedroom desperately needs new curtains and decorating. The care given is good but toileting Mam is sometimes an issue if she is unable to use steady. The food is excellent and drinks always available but Mam needs help to drink if I'm not visiting. There are always activities going on. A big asset is the lovely garden. Well done all and thanks for your care.

Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you for your kind words, it is wonderful to hear that you and your mum have found the atmosphere at April Court to be welcoming and friendly. The team take great pride in creating a comfortable and pleasant environment, with clean and well-maintained communal spaces. With regards to your...  

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Review from Ann D (Wife of Resident) published on 26 April 2024 Submitted via Postal Card
Overall Experience
For the time my husband has been in April Court I have been very happy with the treatment he is receiving.

The kindness by all of the staff is first-class.

Reply from Sarah Bennett, Registered Manager at April Court Care Home

We are thrilled to hear about your positive experience at April Court. Providing excellent care and ensuring our residents feel supported and valued is our top priority. Thank you for recognising the dedication and kindness of our staff. We are here to continue supporting you and your husband every step of the way.

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Review from Stephen F (Son of Resident) published on 8 April 2024 Submitted via Website
Overall Experience

My mother has been at April Court for over a year and throughout her stay here the care has not been amazing at all. The few staff that are good at their job are run off their feet while the rest are more concerned with their phones and not caring for the residents. The buzzers are a constant background noise as they take ages to be answered, on occasions my mother has had to wait for over half an hour for the buzzer to be answered. When she fell in the night she spent over an hour to be found on the floor as no checks are regularly made during the night. Also, the food and drinks supplied are mostly inedible so I and my brother have to shop for most of her food and drinks throughout the stay.

Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you for your review. We are very disappointed to read some of your feedback, especially as a few of the issues have not been raised with us directly. As it's not appropriate to discuss the details of your mother's care on this public website, we will contact you directly to arrange a meeting...  

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Review from D W (Daughter of Resident) published on 26 March 2024 Submitted via Postal Card
Overall Experience

My dad receives excellent care given with empathy and dignity. April Court being an old building could do with some TLC, in particular the on-suite needs refurbishing. My overall experience to date has been very positive.

Reply from Sarah Bennett, Registered Manager at April Court Care Home

Thank you for taking the time to share your feedback about your Dad's experience at April Court. We are delighted to hear that you feel he receives excellent care, delivered with empathy and dignity. Regarding your comments about the condition of the building and en-suite, we appreciate your...  

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Review from Sandra R (Wife of Resident) published on 26 January 2024 Submitted via Postal Card
Overall Experience

My husband has been living in April Court for approximately 16 months, as a family we are very grateful for the care he receives. The staff are very caring and warm. He seems very content living there which is so important. Thank you April Court.

Reply from Lynne Cullen, Head of Region at April Court Care Home

Thank you for your kind words. Our care team work tirelessly to ensure that each resident receives personalised care, and your recognition of their compassion and dedication is truly appreciated. If there are any specific aspects of our services that you would like to discuss or if you have additional feedback, please feel free to reach out.

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Review from K S (Daughter of Resident) published on 12 September 2023 Submitted via Website
Overall Experience
April Court presents a warm clean welcome on arrival. The ambiance is calm and pleasant. Residents seem happy and well cared for. They always look spotlessly clean with neat hairdos. Care staff are professional and empathic. I appreciate the updated records on staff mobiles so that I know what my Mother has been eating between visits. Resident nurses are bright and cheerful, circulating and asking residents how they are continuously. Management are keen and helpful.
The decor and garden are first class. The activity staff is constantly encouraging participation in cookery, crafts and games.
The food is excellent quality and the menu is adapted to individuals choice and needs.
When I stayed with my mother all day I was offered a drink and sandwiches which were fresh and tasty. If the Caron Group had a residence near my family in Caerphilly, I would put my name down for my old age needs.

I would like to thank you for your outstanding care.

Reply from Rebecca John, Registered Manager at April Court Care Home

Thank you so much for taking the time to leave such a heartwarming review of April Court. We are truly delighted to hear about your positive experience with us. It warms our hearts to know that you found our care home to be a welcoming and nurturing environment. Your feedback means the world to us,...  

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Review from Michelle E (Sister-in-law of Resident) published on 2 June 2023 Submitted via Website
Overall Experience

I cannot thank the staff enough, my sister-in-law was treated with care and dignity throughout her stay in April Court she was able to do cooking and gardening with the help of the staff. We had a lovely day with karaoke and cakes, she had a lovely room and we could call in at any time to see her if we had any questions there was always someone there to ask. April Court is an amazing care home with exceptional staff.

Reply from Oli Reynolds, Registered Manager at April Court Care Home

Thank you for your lovely feedback, we are so pleased that your sister-in-law was happy at April Court, it was an honour to care for her up until her final days. We will hold fond memories of her time here.

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Review from K D (Friend of Resident) published on 22 May 2023 Submitted via Website
Overall Experience

A close friend of mine who sadly was terminally ill was admitted to April Court where she recently passed away. However, the care and compassion she was shown in the short time she was there were brilliant They kept her as active as they could with activities on a daily basis like bingo, cooking, painting and many more. The staff were very welcoming to us as her friends as well as family I would highly recommend April Court.

Reply from Oli Reynolds, Registered Manager at April Court Care Home

Thank you for taking the time to leave such a kind review about April Court. It was a pleasure to get to know her and a privilege to be able to care for your friend in her last days. It was lovely to see the close friends that she was able to make here and to be able to accommodate you as her...  

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Review from L W (Daughter of Resident) published on 13 April 2023 Submitted via Website
Overall Experience

I am very impressed with the care my mother is receiving at April Court Care Home. Especially in the area of entertainment and activities. My mother has been encouraged to take part in a variety of activities. It's my belief that since being a resident, her condition has improved. I thank all of the staff for their continued care and kindness towards her.

Reply from Oli Reynolds, Registered Manager at April Court Care Home

Thank you for your amazing feedback, we are thrilled to hear that your experience has been positive and appreciate your kind comments about our team.

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Review from Lianne M (Granddaughter of Resident) published on 11 April 2023 Submitted via Website
Overall Experience

I highly recommend April Court. My grandfather is not a very social person and had the tendency to hide away from people in his room. After much encouragement from the staff he now has the confidence to go downstairs with other residents. He is always busy doing different activities from crafts, games, cooking, gardening and much much more. Thanks to the activity career who is always running around making sure everyone is involved and happy she is amazing. It’s the happiest I have seen him in years.

Reply from Oli Reynolds, Registered Manager at April Court Care Home

Thank you for your beautiful review, we are so pleased to hear your grandfather has settled in and is enjoying his time with us. I am very proud of our team and the service we provide and it is wonderful to receive such positive feedback.

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Review from Tiffany J (Granddaughter of Resident) published on 9 January 2023 Submitted via Website
Overall Experience

My Nanny sadly passed away peacefully at April Court nursing home on the morning of the 29th of December 2022. I would like to thank all the staff for looking after her with such care. They are all excellent carers and nurses who made her life happier for the past year. She made some lovely friends with both residents and staff. She sadly passed away with my Mam and Auntie sitting by her side. The staff supported them throughout this time. When she passed away, they said how amazing the staff were to come in and all pay their respects. From cooks, cleaning staff, carers and nurses they all equally paid their respects. As a family, we would like to say a big thank you to all the staff and managers of April Court nursing home for making her feel happy and well looked after as they are all one big family there. God bless you all staff and residents. Love from all the family.

Reply from Oli Reynolds, Registered Manager at April Court Care Home

Tiffany, thank you for your kind review. Your nanny was a pleasure to know and to care for and I can speak for all of the staff and for her friends here when I say that her presence will be very greatly missed. Many thanks for taking the time to send us such a lovely review and for allowing us the joy of getting to know your wonderful nanny.

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Review from Marcia W (Sister of Resident) published on 23 April 2022 Submitted via Website
Overall Experience

I have nothing but praise for the level of care, consideration and kindness given to my brother by all the staff at April Court Care Home. He can be quite demanding at times but the team take it all in their stride. He feels safe and at home and I couldn't ask for more.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 12 March 2026
  • Well-being
    Good
  • Care and Support
    Good
  • Environment
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

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