April Court Care Home

This has been my first experience in respite. It has been much better than I expected due to the lovely, kind and helpful staff. The staff are very good workers but need a lot more helpers, as the patients are very demanding. The room I had was quite nice but needs updating. Lovely garden area. On the whole a very interesting experience. There is definitely need for more staff day and night.

Due to the stroke, his needs are complex both physically and mentally, and the care and assistance he received from all the staff was exemplary. There were many challenges and the staff always met them with professionalism genuine respect and care. To say they went above and beyond doesn’t cover the true extent of how brilliant they’ve been. The manager was always happy to chat with me and the staff communicated openly and regularly. As I live some distance away knowing that my brother was being so well cared for gave me total peace of mind. Thank you again to all the staff at April Court.

Mum is happy at the home, sometimes she gets upset and then when she sees me she's ok. The staff are very patient with her as she asks to phone me a lot (she likes to hear my voice and know I'm still around). I can't fault staff with Mum at all. They keep her clean and well-fed. She does like to do activities to keep her stimulated.

I cannot praise the staff enough, always very welcoming and friendly to visitors and all have a good relationship with my uncle who seems very happy here.

My mother is a new resident here. I can't fault the care she is given. Brilliant food and entertainment.

His room is clean and homely. He enjoys the meals and appears to have gained weight. The main asset at April Court is the staff (care staff, domestics, kitchen, laundry staff). Dad absolutely loves them all. He has banter with them all as he has a wicked sense of humour. He constantly tells me how good they are to him. I am so glad we chose April Court!

My dad has been at April Court for over 10 years and is now his home. My dad gets on with all staff because they are always on hand for his needs. Not once needed to complain as my dad is well looked after, always noticed staff friendly/smiling to residents and visitors, I know my dad is in a safe place where he is cared for.

My dad was a resident at April Court. From day one we had many concerns they lacked knowledge of dementia and diabetes. We never felt he was in good hands like his previous nursing home. They missed his dinner on one occasion when I was present. He used to say he hadn't eaten, now I do question if what he was saying is true after seeing it for myself I wish I had taken his accusations more seriously. They kept his bed to the floor to prevent him from moving around freely which is against human rights. He had multiple water infections due to lack of fluids, even the hospital said we needed to remove him as it wasn't in his best interest being there. I would strongly suggest any family that has a resident in this home remove them immediately, they shouldn't be allowed to trade.

Thank you to the whole team!

The atmosphere at April Court is very welcoming. The staff are all very friendly to myself and my mum. The public rooms are comfortable, warm, clean and well-decorated but the bedroom desperately needs new curtains and decorating. The care given is good but toileting Mam is sometimes an issue if she is unable to use steady. The food is excellent and drinks always available but Mam needs help to drink if I'm not visiting. There are always activities going on. A big asset is the lovely garden. Well done all and thanks for your care.

The kindness by all of the staff is first-class.

My mother has been at April Court for over a year and throughout her stay here the care has not been amazing at all. The few staff that are good at their job are run off their feet while the rest are more concerned with their phones and not caring for the residents. The buzzers are a constant background noise as they take ages to be answered, on occasions my mother has had to wait for over half an hour for the buzzer to be answered. When she fell in the night she spent over an hour to be found on the floor as no checks are regularly made during the night. Also, the food and drinks supplied are mostly inedible so I and my brother have to shop for most of her food and drinks throughout the stay.

My dad receives excellent care given with empathy and dignity. April Court being an old building could do with some TLC, in particular the on-suite needs refurbishing. My overall experience to date has been very positive.

My husband has been living in April Court for approximately 16 months, as a family we are very grateful for the care he receives. The staff are very caring and warm. He seems very content living there which is so important. Thank you April Court.

I would like to thank you for your outstanding care.

I cannot thank the staff enough, my sister-in-law was treated with care and dignity throughout her stay in April Court she was able to do cooking and gardening with the help of the staff. We had a lovely day with karaoke and cakes, she had a lovely room and we could call in at any time to see her if we had any questions there was always someone there to ask. April Court is an amazing care home with exceptional staff.

A close friend of mine who sadly was terminally ill was admitted to April Court where she recently passed away. However, the care and compassion she was shown in the short time she was there were brilliant They kept her as active as they could with activities on a daily basis like bingo, cooking, painting and many more. The staff were very welcoming to us as her friends as well as family I would highly recommend April Court.

I am very impressed with the care my mother is receiving at April Court Care Home. Especially in the area of entertainment and activities. My mother has been encouraged to take part in a variety of activities. It's my belief that since being a resident, her condition has improved. I thank all of the staff for their continued care and kindness towards her.

I highly recommend April Court. My grandfather is not a very social person and had the tendency to hide away from people in his room. After much encouragement from the staff he now has the confidence to go downstairs with other residents. He is always busy doing different activities from crafts, games, cooking, gardening and much much more. Thanks to the activity career who is always running around making sure everyone is involved and happy she is amazing. It’s the happiest I have seen him in years.

My Nanny sadly passed away peacefully at April Court nursing home on the morning of the 29th of December 2022. I would like to thank all the staff for looking after her with such care. They are all excellent carers and nurses who made her life happier for the past year. She made some lovely friends with both residents and staff. She sadly passed away with my Mam and Auntie sitting by her side. The staff supported them throughout this time. When she passed away, they said how amazing the staff were to come in and all pay their respects. From cooks, cleaning staff, carers and nurses they all equally paid their respects. As a family, we would like to say a big thank you to all the staff and managers of April Court nursing home for making her feel happy and well looked after as they are all one big family there. God bless you all staff and residents. Love from all the family.