April Court Care Home

137/144 St Helens Road, Swansea SA1 4DE
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9.4 70 Reviews
  • April Court Care Home, Swansea
Located in Swansea, April Court Care Home is a vibrant place dedicated to providing residential and nursing care. Residents are cared for in a safe, well-equipped environment by an experienced team of staff.

Each resident has their own tailored care plan and staff strive to offer the best care experience possible. Freedom of choice is an important ethos at the home and staff encourage residents to voice their likes and dislikes.

The home has a well-kept garden surrounded by various plants and shrubs and a decking area, decorated with hanging baskets and planters, enabling residents to sit out in a relaxing atmosphere.

The home, situated on St Helens Road, is in close proximity to the Gower Peninsular and Swansea City Centre, making it an ideal place to live.
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Care Provided by April Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Joanna Jones (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (78)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (12)

April Court Care Home Reviews (70)

9.4

April Court Care Home has a Review Score of 9.4 (9.441) out of 10, based on 29 reviews in the last 2 years.
Over all time April Court Care Home has 70 reviews.

Overall Experience
  • 48
  • 19
  • 1
  • 1
  • 1
Date Published
  • 70
  • 5
  • 12
  • 29
  • 41
Reviewer Connection to April Court Care Home
  • 22
  • 14
  • 6
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 70, showing 61-70
Review from Haydn B (Son of Resident) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has loved every minute of the seven months he has spent at April Court. He is being looked after well, and my sister and I, who visit regularly, have been highly impressed by the care and attention given to his every need by the staff.


I always feel welcome at April Court when I visit and

the management team always express an interest in my Dad's welfare when I speak to them. The care workers and nurses are also very caring and responsive to my Dad's needs and to any queries I have.


I would like to especially praise the laundry and kitchen staff, it would be so easy for people in these roles to focus on their core duties, but in both cases the staff at April Court show a real care for the residents and their needs. The laundry lady is always jolly and full of local stories, which as my Dad was born only a few streets away, are always welcome. The kitchen staff are extremely helpful, coping with my Dad's love of a local Ice Cream by taking and storing it when I deliver it. Thanks

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Review from Maureen S (Wife of Resident) published on 9 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff and management at this home most helpful, my husband is always clean and well cared for. The food is excellent. I sometimes eat here myself and I was a chef in my working life, so I think that is praise enough. The care here is excellent. I can't praise them enough. If
I do have a problem it is dealt with immediately.
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Review from June D (Daughter of Resident) published on 9 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is very good and friendly. Nothing is too much, the care is very good and my Mum is cared for very well.
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Review from John B (Resident) assisted by family/friend published on 9 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for six months and I think that April Court is first class. The staff care for my every need and look after me so well. I was nervous about leaving my own home but coming here has been the best decision I have made. Many thanks to all the staff.
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Review from Gerald B (Husband of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Completely satisfied with all aspects of care.


I know my wife is well cared for.

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Review from A M (Daughter of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are friendly and well spoken, food is 5 star as he enjoys it. The kitchen staff are helpful and friendly.
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Review from Julia H (Wife of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well staffed, all very caring and kind. Patients' needs come first as is obvious.
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Review from B B (Wife of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband came here after 10 weeks in hospital. I find that he is having very good care here. It is very clean and the food is good, although he cannot eat very well and he cannot eat very well and has to have it blended. His room is a good size, nice and bright and comfortable. The staff are very
friendly and helpful doing everything they can for him.
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Review from D T (Brother of Resident) published on 29 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was in April Court for about three years after he was severely injured in a fall. My family were very pleased to have found a kind and friendly nursing home for him.
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Review from Patricia H (Wife of Resident) published on 5 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in April Court Care Home since December 2013. He has had the best of care from all the staff. Medication when needed. He is always clean and shaven. When I go to visit he is made comfortable in his chair every day.
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Current Review Score: 9.4 (9.441)

Overview of Review Score

The Review Score of 9.4 (9.441) out of 10 for April Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.441 for April Court Care Home is calculated as follows: ( (226 Excellents x 5) + (68 Goods x 4) + (24 Satisfactorys x 3) + (7 Poors x 2) + (13 Very Poors x 1) ) ÷ 338 Ratings = 4.441
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for April Court Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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