Anwen Care Home

Since my dad has been on the residential floor the care provided has been to a satisfactory standard. Helen has consistently shown herself to be an outstanding member of staff.

Mum is frail, hoisted and needs help with everything. I love the way staff take care to coordinate her outfits, pamper her, find her TV programmes and remember to make her favourite cappuccinos! Seating which is comfortable & mobile between rooms has been a challenge. Also many residents on her floor have limited conversation & can seem disturbed at times which Mum has found disappointing, but she feels happy sitting by the window in her lovely airy room.

My mum moved into Anwen in August after spending several months in hospital. At a young and spritely 73 visiting care homes was something that was never on our radar this time last year but her condition (Alzheimers) deteriorated so suddenly and at such a rate that the decision was taken out of our hands. Against dad's will I dragged him around to visit a number of homes and he left every one in tears... except Anwen! As soon as we walked in we knew this was who we trusted to look after our loved one!

The staff are genuinely second to none and care for mum as if she were their own family member with genuine empathy, sensitivity and a cheeky smile which, although she struggles now to speak, mum returns every time! The variation of activities on offer and boundless enthusiasm with which they are run is a genuine pleasure to see. Residents always seem happy and busy and it's so heartwarming to see them making genuine friendships!

I'm forever grateful we found Anwen for mum!

My husband stayed at Anwen for respite care recently. From the moment we arrived up to the moment he left, he was treated with kindness, consideration and dignity. Nothing was too much trouble for the staff who were helpful, cheerful and smiling. This made his stay as pleasant as possible. Thank you to Anwen, and keep up the good work!

The manager of Anwen has been so kind and helpful to the family, she has taken time to ensure we as a family feel supported throughout the process of moving my wife into the care home. All the staff are so friendly and welcoming. The care that they give to my wife is excellent. The well being team are amazing. I cannot fault Anwen Care Home, it is a brilliant care home and I would recommend it to anyone making the difficult decision to put a family member into care.

I've got to say the staff plus the management are very helpful.

A pleasing home and always very clean. It doesn't smell of old people. Nice and modern. The staff are very kind and jolly. Also professional and caring. Very supportive as are the office staff and managers. Always welcoming. Probably good but never around at meal times as these are rightly restricted.

My husband has good care and attention. We are always notified about his health. His clothes are always spotless as is his room.

From March 2024 - August 2024, my amazing dad became a resident at Anwen, he had dementia. I have to say the support and care that my dad received was amazing. Not only did they look after my dad, they helped and supported me when I visited him every day. The management and staff are amazing. Thank you for all you did for my dad and all the steps the staff put in. I will always remember what you did for him. Thank you.

The standard in Anwen Care Home is first-class. Since my husband has been in their care he has improved considerably. Any medical problems are dealt with immediately. He is stimulated by all the activities and the love and attention he is given by everyone. The staff in all areas work as one excellent team to provide the best care possible.

Lovely care home. The staff are very friendly. The home is clean.

I highly recommend Anwen Care Home for its cleanliness and care of residents. It doesn't smell and all the staff are polite and friendly.

My husband came to Anwen Care Home in January 2024. From day one his pressure ulcer was a priority and the general nursing care has been extremely good. Carers have time for all residents treating each one as an individual with dignity and compassion. They acknowledge relatives with friendly smiles and help in any way they can. The well-being team are exceptional, encouraging all to participate in activities. Fantastic they have encouraged my husband to achieve in his stages of dementia. I am grateful for their support and comfort to me. Any issues we have, have been dealt with promptly, sympathetically and satisfactorily. The manager is extremely friendly and always ready to discuss anything relating to my husband's care. I would like to express my appreciation to all employees of Anwen Care Home including those not always seen for providing excellent care.

The staff are very helpful and caring, always pleasant, they all work so hard. Very well maintained care home. Lovely gardens for the residents to sit outside. Regular activities go on in the care home, lovely hairdressing salon in the care home as well. Residents are clean and tidy there as well.

I have always found staff and management polite and welcoming.

My mum has been in Anwen Care Home since February 2021 and I cannot fault the care she has received in this time. A big shout out to the social team girls, the friendliest and happiest girls. Anwen you should be proud of them. Continue your enthusiasm and great care of my lovely Mum.

My husband is well-looked and happy here. The staff are lovely and always doing lovely things. Thank you.

We and the resident have found Anwen Care Home a very friendly and welcoming place. The staff and management are only too pleased to listen and accommodate the residents' needs, medically and comfortably in their residence here. People are nice to the person in question, she answers when we ask. We do not know too many details of the activities or facilities, how frequent the activities are or what other facilities there might be.

The staff are lovely, caring and helpful. My stepdad is happy here and well looked after.

Wonderful staff and a great place to see family members. Since he has been here we have seen a great improvement, wonderful place and very active. Love going there to see him. Keep up the good work staff and management.