Dan-y-Coed, Cefn Hengoed, Hengoed CF82 7LP
Valley View Care Home is a sixty-five place Hengoed accommodation, offering nursing and residential care for the elderly and with carers skilled in dementia care.
While practising efficient techniques, the service is also based upon maintaining an enjoyable and relaxing social atmosphere, with numerous interests incorporated and social events to look forward to.
Modern practices allow carers to help those with dementia to protect their life skills for longer than they would otherwise be able, in support of the UK National Dementia Strategy.
Group: Four Seasons Health Care
Person in charge: Rebecca Kenchington (Home Manager)
Local Authority / Social Services: Caerphilly County Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 65 Service Users
Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age
Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: 65 years+.
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 65
Rooms with ensuite WC: 12
Facilities & Services: Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care and Social Services Inspectorate Wales* Report on Valley View Care Home: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Valley View Care Home has a Review Score of 6.5 (6.539)
The Review Score of 6.5 (maximum of 10) for Valley View Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Valley View Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Valley View Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.539 Points relating to the number of positive Reviews for Valley View Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 13 positive Reviews (65 registered maximum number of service users ÷ 5). 1 Reviews ÷ 13 Target = 0.077 , then divided by 2 = 0.039
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Julian P (Grandson of Resident) on Thursday 8 September 2016. Relates to September 2016.
My Nan moved into Valley View 6 weeks ago after spending time in a hospital. I would like to say that in the time my Nan has been here, she has been cared for and looked after really well, like all the other people living here. The home gets my vote and I would highly recommend it to anyone.
How likely would you be to recommend Valley View Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Valley View Care Home
There are currently no Care Home Idol entrants who have performed at Valley View Care Home