staff are friendly and very helpful and I know my mother is in safe hands
Carol D (Daughter of Resident)
The staff all from managers to care staff are incredible. Thank you for caring for my dad.
E R (Daughter of Resident)
impeccable efficiency, compassion and above all trust.
A B (Daughter of Resident)
Abergarw Manor Care Home has a Review Score of 9.6 (9.621) out of 10, based on 14 reviews in the last 2 years.
Over all time Abergarw Manor Care Home has 15 reviews.
5.0 out of 5
We are truly touched by your lovely words. It was an honour to care for your dad and to be part of his journey. Knowing that he felt respected, supported, and comfortable here means the world to our entire team; we will cherish the memory of him and the time he spent with us. Please don't hesitate to let us know if there's anything you need.
5.0 out of 5
Thank you so much for your kind words. We are delighted to hear that you find Abergarw to be both immaculately clean and welcoming. Your appreciation of the thoughtful touches and, most importantly, our amazing staff truly means a lot. Please don't hesitate to reach out if you need anything, we are always here to help.
5.0 out of 5
Thank you so much for your kind review. We understand how difficult it can be to find the right care for a loved one, and we are truly honoured that you chose Abergarw Manor for your lovely husband, we are so pleased he is happy and settling in well. Our team takes great pride in creating an engaging, and supportive environment and your words are a wonderful reflection of what we strive for every day. Please don't hesitate to reach out at any time should you need anything.
5.0 out of 5
Thank you so much for your kind words. It means the world to us to know that our care made such a difference to both your Aunt and to you. Compassion, respect, and support are at the core of everything we do, and knowing this was felt so strongly is incredibly rewarding for our entire team. Please don't hesitate to reach out if you ever need anything. Wishing you and your family all the very best.
5.0 out of 5
Thank you for your thoughtful review. We are so pleased your husband felt comfortable and well cared for, and that his last birthday was such a special day. We truly value your feedback on communication and are grateful we could reach an agreement that worked well for everyone. Thank you for your trust - it was an honour to care for your husband.
4.0 out of 5
Thank you for sharing your review with us. We're pleased to hear that our team was able to support your partner during their transition from the hospital and work together to meet their needs. Providing clear communication and ensuring the right steps are taken in any situation is a priority for us. We're glad that you felt confident in our processes, from contacting healthcare professionals to keeping you informed when necessary.
5.0 out of 5
Thank you so much for your thoughtful review and kind words about the care, food and medical attention at our care home. We're delighted to hear that these aspects meet your expectations. Thank you for your continued support.
5.0 out of 5
Thank you so much for your kind words and positive feedback about Abergarw Manor Care Home. We're thrilled to hear that you've experienced our staff as professional and kind, providing exceptional care in a warm and respectful environment as it's our top priority. Your comments about the cleanliness of our home are greatly appreciated as well. Maintaining a spotless and welcoming space for our residents and visitors is something we take great pride in.
2.0 out of 5
Thank you for sharing your thoughts and feedback. However, I am saddened to read your recollection of events, which does not match my own, and has come as a surprise particularly given the thanks you expressed at the end of your mother's time with us. I am very happy to meet with you to go through your mother's needs and the care we gave, if that would assist. I would certainly appreciate the opportunity to understand why our recollections differ so significantly, in case there are lessons we can learn. Our team aims to provide a high level of care and attention, and we continuously work with our staff to review and enhance our care practices, with the goal of providing a comfortable and respectful environment for all our residents.
4.0 out of 5
Thank you so much for your kind words! We're delighted to hear that you're pleased with the care your mother is receiving. Our team takes great pride in maintaining a clean and welcoming environment and it's wonderful to know that our efforts are making a positive difference. We're especially glad that your mother is feeling content and relaxed, her well-being is our top priority.
5.0 out of 5
Thank you for your heartfelt review. We are truly honoured to have had the opportunity to care for your mother. Our dedicated team at Abergarw Manor strives to provide compassionate and respectful care to all our residents, it's incredibly rewarding to hear that we were able to make a positive impact. We are pleased to know that our support extended to you and your family during such a difficult time. Your appreciation means the world to us and reinforces our commitment to providing exceptional care and support.
5.0 out of 5
Thank you for your wonderful review. We are delighted to hear that your dad has settled in well and that you are pleased with the choice of Abergarw Manor. Creating a warm and welcoming environment is our top priority, and it's gratifying to know that our efforts are making a difference. Our team, from managers to care staff, are dedicated to providing the best care possible, and your kind words are a great encouragement to us all. It's truly a privilege to care for your dad, and we are grateful for your appreciation.
5.0 out of 5
Thank you for this outstanding review. It is an honour to provide such care to your father as well as our other residents and extend our services to their families at Abergarw Manor. We pride ourselves in the person-centered care that we offer, we are deeply touched by your kind words. We appreciate the time you have taken to leave us a review.
5.0 out of 5
Thank you for taking the time to share your positive experience at Abergarw; we are thrilled to hear that you can't find any faults with our service. Our dedicated team work tirelessly to ensure that every resident feels comfortable, understood, and well-cared for. Your recognition of their hard work and understanding means a lot to us and serves as motivation to continue delivering the highest standard of care. Once again, thank you for your kind words and for entrusting us with your Brother's care. We are here for you every step of the way.
5.0 out of 5
Thank you so much for taking the time to share such a wonderful review of Abergarw Manor. Your kind words mean a great deal to all of us, and we are honoured to have been able to provide care and support to your Mum during her time with us. If there is anything we can do to support you further, or if you have any additional feedback or suggestions, please do not hesitate to reach out.
The Review Score of 9.6 (9.621) out of 10 for Abergarw Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I have worked within the care sector for sixteen years, eight of which have been with the Caron Group. I love the buzz and bustle of working within a care home and everything that comes with it. Interacting with the residents and their families is a highlight of my role and offering high-quality care is my passion. It is important to remember that we work in the resident’s homes, the residents do not live in our workplace!
I encourage residents to make their rooms as homely as possible and family and friends are always welcome at Abergarw. The support of my team is imperative when providing high-quality care and I am fortunate to have an experienced and considerate team of staff who treat our residents like family.
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