Submit a Review for Mundy House Care Home
Church Road, Basildon, SS14 2EY
View Full Details of Mundy House Care HomeLatest Reviews for Mundy House Care Home
29 July 2025
The Mundy House Care Home was entrusted with the care of my father and gave him the care and dignity he deserved.They have an outstanding team of staff both day and night giving 100% all of the time. I feel proud to have been included in his experience at Mundy House and wouldn't hesitate to recommend it to anyone who is in the position of needing to find a care home for a loved one. All of the staff are a credit to Mundy House.
18 July 2025
In my opinion, the care and support that my mother-in-law is given by all the staff at Mundy House is second to none. The relief that this has given to my wife and her brother, indeed all of us who were struggling to deal with her increased dementia, is beyond measure. We cannot sing their praises enough.
16 July 2025
Mum is kindly and well cared for. I am happy and stress free knowing she is safe and happy.
10 July 2025
I have nothing but praise for the staff and management at Mundy House Care Home. They are helpful, kind, patient, funny, and very caring. They have time for everybody whatever their needs.
10 July 2025
I have been inside many residential homes (care homes) this is by far the best very friendly, helpful staff, very approachable manager, it is light and clean. My auntie is in the right place.She is well looked after. Thank you.
04 June 2025
From when nan went into the home the carers have been brilliant. They made her so welcome. They were so caring and considerate at all times. She was there 2 years and she wouldn't have got through those 2 years without their empathy and care. The manager runs a great team. Food was always good. Entertainment days were great. Couldn't have wished for anywhere better for nan's later years. Thank you.
07 May 2025
From the start, the care given and the interaction with all members of staff was fantastic. The emails from the manager on a weekly basis with individual updates were informative and supportive. We cannot express our gratitude on the personal attention that was given to mum during her stay. The home offers so much from entertainment, quiet area's and the individual rooms are clean bright and spacious.
06 May 2025
My Nan has been at Mundy House since November 2024 and we have been over the moon with her care. She is so much happier and settled than the previous home she was in (even though she was there for a good few years). Even though she has dementia and struggles to remember anything, she did remember that she had been moved from a previous home and said how happy she was at her new home. The staff go above & beyond for the residents. There's always music on in the lounge and residents are happy and dancing away. My Nan is always up, washed & dressed when we arrive and has always had her breakfast, which is really nice to know she's being encouraged to get up and out of her room! Thank you Mundy House!
04 February 2025
Mum went in for one week's respite care in December, which we were very nervous about as she had not been into respite care before. Mum found the staff to be very friendly and always helpful, making her feel welcome from the moment she walked in. Whilst mum chose not to take part in the activities, she did enjoy listening to all of the Christmas music from her room. It was a very reassuring experience all around and Mum is happy to go back for respite in the future.
28 January 2025
My nan moved into Mundy House in November and came from a different residential care home. We were very worried about the transition but it has been the best thing for her and we regret not doing it sooner! All of the staff are incredibly caring, they are great caregivers with their knowledge and patience too! The management are absolutely brilliant. The home is always clean, and my nan's bedroom is always tidy and warm. We have no worries about security as it's really safe with lots of security procedures. My nan seems very happy here! She said she doesn't feel lonely and likes all of the other residents and the care team. She enjoys having her hair done and the lovely home-cooked meals, and is entertained daily with activities. We love visiting her as we always feel welcome. Thank you Mundy House for a great start in my nan's forever home.
14 January 2025
When mum went into Mundy House Care Home we were worried that she was very frail and anxious. One member of staff in particular was very reassuring, as was all of the staff. Mum has been part of the Mundy house family for more than a year and a half now, just having a second Christmas there and she is happy, relaxed and well cared for. Any worries with health or anything, are quickly and professionally dealt with. I would recommend anyone to have their loved one move in and join the family.
14 January 2025
Lovely care home. Staff go above and beyond for every resident. My mum was recently poorly and all the staff at Mundy House have looked after her so well. My mum thinks of the staff like family, as do we. Mundy House is a welcoming happy place.
14 January 2025
My sister has been a resident since April 2023. She has Alzheimer's and Vascular Dementia and finding a Care Home appropriate to her needs was a great concern to us. When we visited Mundy House we knew instantly it was the best place for her. Viewing the home, the friendliness of the staff, the cleanliness and facilities were just what we were looking for. The manager showed exceptional caring and knowledge. The craft, the music, and the individual care is exceptional. There is always something going on to keep residents busy and entertained. During her residency, she has had a few health issues which were quickly addressed with a minimum of fuss. There has always been a happy family environment and we would happily recommend it to anyone looking for a safe caring Care Home for a loved one. Family participation is always welcome and you are always treated with kindness and respect. We couldn't be more pleased.
16 December 2024
Well, what can I say, this care home is in my honest opinion outstanding. From the dreadful care my mum received at the hospital to how she is being cared for now is truly unbelievable. The care she receives along with the wholesome nutritional meals served every day and general well being all come together in a very well organised, extremely clean and efficient place for her to stay. My Dad is settled now he knows she is in the best place possible, is put his mind at rest. Thank you so much to each and every one of the staff that work tirelessly around the clock to make my mum's stay the best it can possibly be.
22 November 2024
Mum was a resident in the home from March 2017 until she sadly passed away in November 2024. In that time Mum came to regard Mundy House as her home and was always treated with compassion, care, love and respect. Every single member of staff there has shown complete kindness and understanding, even when Mum could sometimes be quite difficult to deal with! Her room was always kept spotlessly clean, and Mum also looked nicely dressed and happy. Mum was always encouraged to maintain a degree of independence for as long as she could, which was very important to her. With its excellent facilities, we would not hesitate to recommend Mundy House, and cannot thank everyone there enough for the kindness shown to Mum during her residency.
22 November 2024
The staff are friendly and welcoming, and very attentive to the resident's needs. Any issues are dealt with swiftly and the manager and staff are very approachable. Very happy with the care given to my mum.
09 October 2024
Staff are always friendly and professional. Very attentive to the needs of the residents. Cheerful and encouraging. My friends are very well looked after. They are very happy. I believe the level of care must be outstanding.
09 October 2024
During our weekly visits, we have found all the staff to be very attentive and courteous to us even if they are busy with other residents. The residents are always happy and engaged with activities or being cared for.
09 October 2024
Our mum is a resident in the home, staff are very friendly and helpful always are happy and cheerful and happy to help. They do a lot of activities in the home. Mum always looks clean and healthy, peace of mind that Mum is looked after very well.
27 September 2024
My Mother has been a resident for more than a year now and despite her initial reluctance to move from her home she has settled in very well and actually enjoys life at Mundy House, no regrets. The home has gone from strength to strength over the last year. The care and dedication of the staff is first-class, they create a good happy atmosphere with a bit of fun thrown in when the time allows.
Latest Reviews for Mundy House Care Home
29 July 2025
The Mundy House Care Home was entrusted with the care of my father and gave him the care and dignity he deserved.They have an outstanding team of staff both day and night giving 100% all of the time. I feel proud to have been included in his experience at Mundy House and wouldn't hesitate to recommend it to anyone who is in the position of needing to find a care home for a loved one. All of the staff are a credit to Mundy House.
18 July 2025
In my opinion, the care and support that my mother-in-law is given by all the staff at Mundy House is second to none. The relief that this has given to my wife and her brother, indeed all of us who were struggling to deal with her increased dementia, is beyond measure. We cannot sing their praises enough.
16 July 2025
Mum is kindly and well cared for. I am happy and stress free knowing she is safe and happy.
10 July 2025
I have nothing but praise for the staff and management at Mundy House Care Home. They are helpful, kind, patient, funny, and very caring. They have time for everybody whatever their needs.
10 July 2025
I have been inside many residential homes (care homes) this is by far the best very friendly, helpful staff, very approachable manager, it is light and clean. My auntie is in the right place.She is well looked after. Thank you.
04 June 2025
From when nan went into the home the carers have been brilliant. They made her so welcome. They were so caring and considerate at all times. She was there 2 years and she wouldn't have got through those 2 years without their empathy and care. The manager runs a great team. Food was always good. Entertainment days were great. Couldn't have wished for anywhere better for nan's later years. Thank you.
07 May 2025
From the start, the care given and the interaction with all members of staff was fantastic. The emails from the manager on a weekly basis with individual updates were informative and supportive. We cannot express our gratitude on the personal attention that was given to mum during her stay. The home offers so much from entertainment, quiet area's and the individual rooms are clean bright and spacious.
06 May 2025
My Nan has been at Mundy House since November 2024 and we have been over the moon with her care. She is so much happier and settled than the previous home she was in (even though she was there for a good few years). Even though she has dementia and struggles to remember anything, she did remember that she had been moved from a previous home and said how happy she was at her new home. The staff go above & beyond for the residents. There's always music on in the lounge and residents are happy and dancing away. My Nan is always up, washed & dressed when we arrive and has always had her breakfast, which is really nice to know she's being encouraged to get up and out of her room! Thank you Mundy House!
04 February 2025
Mum went in for one week's respite care in December, which we were very nervous about as she had not been into respite care before. Mum found the staff to be very friendly and always helpful, making her feel welcome from the moment she walked in. Whilst mum chose not to take part in the activities, she did enjoy listening to all of the Christmas music from her room. It was a very reassuring experience all around and Mum is happy to go back for respite in the future.
28 January 2025
My nan moved into Mundy House in November and came from a different residential care home. We were very worried about the transition but it has been the best thing for her and we regret not doing it sooner! All of the staff are incredibly caring, they are great caregivers with their knowledge and patience too! The management are absolutely brilliant. The home is always clean, and my nan's bedroom is always tidy and warm. We have no worries about security as it's really safe with lots of security procedures. My nan seems very happy here! She said she doesn't feel lonely and likes all of the other residents and the care team. She enjoys having her hair done and the lovely home-cooked meals, and is entertained daily with activities. We love visiting her as we always feel welcome. Thank you Mundy House for a great start in my nan's forever home.
14 January 2025
When mum went into Mundy House Care Home we were worried that she was very frail and anxious. One member of staff in particular was very reassuring, as was all of the staff. Mum has been part of the Mundy house family for more than a year and a half now, just having a second Christmas there and she is happy, relaxed and well cared for. Any worries with health or anything, are quickly and professionally dealt with. I would recommend anyone to have their loved one move in and join the family.
14 January 2025
Lovely care home. Staff go above and beyond for every resident. My mum was recently poorly and all the staff at Mundy House have looked after her so well. My mum thinks of the staff like family, as do we. Mundy House is a welcoming happy place.
14 January 2025
My sister has been a resident since April 2023. She has Alzheimer's and Vascular Dementia and finding a Care Home appropriate to her needs was a great concern to us. When we visited Mundy House we knew instantly it was the best place for her. Viewing the home, the friendliness of the staff, the cleanliness and facilities were just what we were looking for. The manager showed exceptional caring and knowledge. The craft, the music, and the individual care is exceptional. There is always something going on to keep residents busy and entertained. During her residency, she has had a few health issues which were quickly addressed with a minimum of fuss. There has always been a happy family environment and we would happily recommend it to anyone looking for a safe caring Care Home for a loved one. Family participation is always welcome and you are always treated with kindness and respect. We couldn't be more pleased.
16 December 2024
Well, what can I say, this care home is in my honest opinion outstanding. From the dreadful care my mum received at the hospital to how she is being cared for now is truly unbelievable. The care she receives along with the wholesome nutritional meals served every day and general well being all come together in a very well organised, extremely clean and efficient place for her to stay. My Dad is settled now he knows she is in the best place possible, is put his mind at rest. Thank you so much to each and every one of the staff that work tirelessly around the clock to make my mum's stay the best it can possibly be.
22 November 2024
Mum was a resident in the home from March 2017 until she sadly passed away in November 2024. In that time Mum came to regard Mundy House as her home and was always treated with compassion, care, love and respect. Every single member of staff there has shown complete kindness and understanding, even when Mum could sometimes be quite difficult to deal with! Her room was always kept spotlessly clean, and Mum also looked nicely dressed and happy. Mum was always encouraged to maintain a degree of independence for as long as she could, which was very important to her. With its excellent facilities, we would not hesitate to recommend Mundy House, and cannot thank everyone there enough for the kindness shown to Mum during her residency.
22 November 2024
The staff are friendly and welcoming, and very attentive to the resident's needs. Any issues are dealt with swiftly and the manager and staff are very approachable. Very happy with the care given to my mum.
09 October 2024
Staff are always friendly and professional. Very attentive to the needs of the residents. Cheerful and encouraging. My friends are very well looked after. They are very happy. I believe the level of care must be outstanding.
09 October 2024
During our weekly visits, we have found all the staff to be very attentive and courteous to us even if they are busy with other residents. The residents are always happy and engaged with activities or being cared for.
09 October 2024
Our mum is a resident in the home, staff are very friendly and helpful always are happy and cheerful and happy to help. They do a lot of activities in the home. Mum always looks clean and healthy, peace of mind that Mum is looked after very well.
27 September 2024
My Mother has been a resident for more than a year now and despite her initial reluctance to move from her home she has settled in very well and actually enjoys life at Mundy House, no regrets. The home has gone from strength to strength over the last year. The care and dedication of the staff is first-class, they create a good happy atmosphere with a bit of fun thrown in when the time allows.