Submit a Review for Mundy House Care Home
Church Road, Basildon, SS14 2EY
View full details of Mundy House Care HomeLatest Reviews for Mundy House Care Home
11 February 2026
When my mother first came to Mundy House from hospital after numerous falls she was very frail and could hardly walk , but only after a couple of months she was back to her old self and walking again which was all down to the brilliant care and attention from the wonderful staff , not only do they
treat all residents with care and compassion but also to all relatives and friends too , I honestly cannot fault this care home at all .
29 January 2026
Can not fault Mundy House, the staff make this care home. They are all so caring and kind. My dad has only been here 9 days but he seems happy.
He enjoys the food which is a plus and I hope this continues.
Well done Mundy House!!
29 January 2026
We cannot believe how helpful and nice the staff and management are, always willing to help and always with a smile.
29 January 2026
I always receive a warm and friendly welcome from any of the staff at Mundy House. The residents are well looked after, they enjoy various activities throughout the year, including music, dancing and art. The food is excellent, and my friend has always said how much he enjoys it. I visit my friend
every week, and he receives the very best of care. He is comfortable and happy. The care home is always clean, and there are often examples of artwork done by the residents on the walls. I have peace of mind that my friend is a resident at Mundy House, he is safe and receives excellent care.
29 January 2026
I visit weekly to see my friend bringing in holy communion as he can't get to church. My friend is ready and brought promptly to a room where we have a short service in private. I always find the staff very polite, friendly and welcoming. The care home is always clean and tidy, and residents seem
comfortable in their surroundings. The food is good and varied, and quite often there is an activity in progress where everyone is taking part.
26 January 2026
Always a happy visit with friendly staff around. Lots of entertainment weekly, hairdressing, chiropody appointments available and GP services as and when needed. Housekeeping to excellent standard and freshly cooked food each day. Highly recommend this happy home.
22 January 2026
I cannot rate the caring staff at Mundy House enough. Everyone is always so helpful, always greeted with a smile and you can see how much they care about all the residents and their families.
My dear mum is happy, getting to know the care staff well now and feels safe and cared for.
All her
needs are met and it is so reassuring.
We are very thankful
19 January 2026
Our Dad has been living at Mundy House since April 2024, his health and quality of life has been greatly improved since moving there . The care team make our dad feel safe, secure and cared for, when we visit him we can spend quality time with him without the worry we had when trying to look after
him at home. There is always something going on for Dad to join in, quite often he's playing bingo when I call in to see him, he also enjoys the crafting activities.
With the care and support Dad receives from everyone at Mundy House it's given him a comfortable and happy next stage of his life.
15 January 2026
When I visit its usually over a few days, which means I have the privilege of seeing the staff and my mum at many different times of the day. I always find the staff to be in good spirit, kind to everyone, dedicated, and also good fun! I give them 100/100 for their amazing service!
13 January 2026
My mum is not really aware of her surroundings but is more settled and calm and treated so much better at Mundy house than her previous accommodation. I wish I had moved her to Mundy house years ago. Every single member of staff is always happy and caring. No-one moans or complains about their
workload or what they are expected to do. My mum is treated with great care and with respect and dignity. What more could I ask for? Thank you Jose and the whole team.
13 January 2026
The staff really understand the needs of their residents.
When my uncle joined my auntie ( a long term resident) at the home, it was a well managed transition taking into account the well-being of both people.
I always feel welcome visiting the home. There is always a cup of tea and warm smile
from the staff and my relatives are happy and comfortable
12 January 2026
My mum unexpectedly fractured her ankle while visiting relatives in Essex. Once surgery was completed she was moved to Mundy Care Home so she could be looked after while she required hospital check ups. All staff were warm, welcoming and supportive. My mother is both gluten and dairy free, the
kitchen staff went out of their way to ensure she could have meals suitable for her.
12 January 2026
Since mum and dad moved into Mundy House very suddenly and unexpectedly in May 2024, they have been provided excellent care. Unfortunately we lost mum very quickly to Dementia and related conditions in the August of 2024 and all the staff were incredibly caring and supportive of dad and us as a
family. Dad is physically incapacitated but of good mind. The transition of having to leave their home due to him no longer being able to care for mum was very difficult and the subsequent loss of mum even more so. Testament to the environment Mundy House provides is that dad now feels like this is his new home and we too are grateful as a family that his health and wellbeing is much improved under their care than when he was struggling at home. Josi and his team are always ready to assist with any queries we have and proactively monitor his changing needs. The fact the staff, residents and families are so happy speaks volumes.
09 January 2026
Our mum has been in Mundy House for around 8 years. Now bed bound but the level of care is still the same today as when she first went in.
The manager, deputy manager and all staff are truly remarkable, kind, caring and always take time to keep you updated on mums wellbeing.
We can't thank them
all enough for looking after mum so well.
10 December 2025
It always smells fresh and clean and tidy. Staff from cleaner to management all make you welcome feel part of it. My mum is very happy here. If you have any complaints its dealt with straight away, so no complaints. They try to encourage everyone in the activities to the best of the resident's
ability. Staff are all very caring people from my opinion. It feels like a family atmosphere very nice for my mum.
28 November 2025
My Dad came into the care home last month, and with the care and excellent support he has been given he has settled in well.
The staff are amazing, friendly and always have a smile.
The Manager has gone above and beyond to make sure any stress my dad went into the home with is now a distant
memory, and that's just in one month.
I had only four days to find a home for Dad before he was discharged from hospital,
Mundy house was the only home that lived up to my expectations of the perfect home for him.
It makes a big difference when all the residents are very welcoming too.
28 November 2025
Grandad has settled in well at Mundy House since moving in last month. The manager and staff have gone above and beyond to ensure he is comfortable, and we cannot fault the level of care at the home. The home is always spotless, and Grandad has a lovely, spacious room which is always clean and
tidy. He enjoys the regular entertainment organised for residents. It is clear to see the dedication and passion that goes into the home and the care for all residents. As a family, we are so pleased that we found Mundy House.
12 November 2025
Dad has been a resident at Mundy House for a couple of months now. The manager and assistant manager are excellent, both came to see Dad at his home with a view to respite care, and when his circumstances changed, also visited him in rehabilitation care with a view to a permanent care place. The
management and staff have listened to the family's requests for Dad's needs and everything has been done to make Dad as comfortable as possible, including an appointment with a local visiting dentist. The lovely laundry lady has even sewn name labels in Dad's clothes. We are made welcome whenever we visit, with warm smiles from the friendly staff, and the managers office door is always open making it very easy to have a chat. I love the weekly update emails with news about the home in general and a comment specifically about how Dad has been. The family can now relax knowing Dad has 24/7 care in a safe and caring environment.
12 November 2025
I visited my sister today, 21/10/25 and found all the staff to be very courteous and friendly. My sister is very happy and content at Mundy House.
21 October 2025
Been coming over from Spain this year to see my mum, and the care and support is 100%. My mum also seems very happy and well looked after. With a big thank you to everyone at Mundy House. My mum looks very peaceful thank you.
Latest Reviews for Mundy House Care Home
11 February 2026
When my mother first came to Mundy House from hospital after numerous falls she was very frail and could hardly walk , but only after a couple of months she was back to her old self and walking again which was all down to the brilliant care and attention from the wonderful staff , not only do they
treat all residents with care and compassion but also to all relatives and friends too , I honestly cannot fault this care home at all .
29 January 2026
Can not fault Mundy House, the staff make this care home. They are all so caring and kind. My dad has only been here 9 days but he seems happy.
He enjoys the food which is a plus and I hope this continues.
Well done Mundy House!!
29 January 2026
We cannot believe how helpful and nice the staff and management are, always willing to help and always with a smile.
29 January 2026
I always receive a warm and friendly welcome from any of the staff at Mundy House. The residents are well looked after, they enjoy various activities throughout the year, including music, dancing and art. The food is excellent, and my friend has always said how much he enjoys it. I visit my friend
every week, and he receives the very best of care. He is comfortable and happy. The care home is always clean, and there are often examples of artwork done by the residents on the walls. I have peace of mind that my friend is a resident at Mundy House, he is safe and receives excellent care.
29 January 2026
I visit weekly to see my friend bringing in holy communion as he can't get to church. My friend is ready and brought promptly to a room where we have a short service in private. I always find the staff very polite, friendly and welcoming. The care home is always clean and tidy, and residents seem
comfortable in their surroundings. The food is good and varied, and quite often there is an activity in progress where everyone is taking part.
26 January 2026
Always a happy visit with friendly staff around. Lots of entertainment weekly, hairdressing, chiropody appointments available and GP services as and when needed. Housekeeping to excellent standard and freshly cooked food each day. Highly recommend this happy home.
22 January 2026
I cannot rate the caring staff at Mundy House enough. Everyone is always so helpful, always greeted with a smile and you can see how much they care about all the residents and their families.
My dear mum is happy, getting to know the care staff well now and feels safe and cared for.
All her
needs are met and it is so reassuring.
We are very thankful
19 January 2026
Our Dad has been living at Mundy House since April 2024, his health and quality of life has been greatly improved since moving there . The care team make our dad feel safe, secure and cared for, when we visit him we can spend quality time with him without the worry we had when trying to look after
him at home. There is always something going on for Dad to join in, quite often he's playing bingo when I call in to see him, he also enjoys the crafting activities.
With the care and support Dad receives from everyone at Mundy House it's given him a comfortable and happy next stage of his life.
15 January 2026
When I visit its usually over a few days, which means I have the privilege of seeing the staff and my mum at many different times of the day. I always find the staff to be in good spirit, kind to everyone, dedicated, and also good fun! I give them 100/100 for their amazing service!
13 January 2026
My mum is not really aware of her surroundings but is more settled and calm and treated so much better at Mundy house than her previous accommodation. I wish I had moved her to Mundy house years ago. Every single member of staff is always happy and caring. No-one moans or complains about their
workload or what they are expected to do. My mum is treated with great care and with respect and dignity. What more could I ask for? Thank you Jose and the whole team.
13 January 2026
The staff really understand the needs of their residents.
When my uncle joined my auntie ( a long term resident) at the home, it was a well managed transition taking into account the well-being of both people.
I always feel welcome visiting the home. There is always a cup of tea and warm smile
from the staff and my relatives are happy and comfortable
12 January 2026
My mum unexpectedly fractured her ankle while visiting relatives in Essex. Once surgery was completed she was moved to Mundy Care Home so she could be looked after while she required hospital check ups. All staff were warm, welcoming and supportive. My mother is both gluten and dairy free, the
kitchen staff went out of their way to ensure she could have meals suitable for her.
12 January 2026
Since mum and dad moved into Mundy House very suddenly and unexpectedly in May 2024, they have been provided excellent care. Unfortunately we lost mum very quickly to Dementia and related conditions in the August of 2024 and all the staff were incredibly caring and supportive of dad and us as a
family. Dad is physically incapacitated but of good mind. The transition of having to leave their home due to him no longer being able to care for mum was very difficult and the subsequent loss of mum even more so. Testament to the environment Mundy House provides is that dad now feels like this is his new home and we too are grateful as a family that his health and wellbeing is much improved under their care than when he was struggling at home. Josi and his team are always ready to assist with any queries we have and proactively monitor his changing needs. The fact the staff, residents and families are so happy speaks volumes.
09 January 2026
Our mum has been in Mundy House for around 8 years. Now bed bound but the level of care is still the same today as when she first went in.
The manager, deputy manager and all staff are truly remarkable, kind, caring and always take time to keep you updated on mums wellbeing.
We can't thank them
all enough for looking after mum so well.
10 December 2025
It always smells fresh and clean and tidy. Staff from cleaner to management all make you welcome feel part of it. My mum is very happy here. If you have any complaints its dealt with straight away, so no complaints. They try to encourage everyone in the activities to the best of the resident's
ability. Staff are all very caring people from my opinion. It feels like a family atmosphere very nice for my mum.
28 November 2025
My Dad came into the care home last month, and with the care and excellent support he has been given he has settled in well.
The staff are amazing, friendly and always have a smile.
The Manager has gone above and beyond to make sure any stress my dad went into the home with is now a distant
memory, and that's just in one month.
I had only four days to find a home for Dad before he was discharged from hospital,
Mundy house was the only home that lived up to my expectations of the perfect home for him.
It makes a big difference when all the residents are very welcoming too.
28 November 2025
Grandad has settled in well at Mundy House since moving in last month. The manager and staff have gone above and beyond to ensure he is comfortable, and we cannot fault the level of care at the home. The home is always spotless, and Grandad has a lovely, spacious room which is always clean and
tidy. He enjoys the regular entertainment organised for residents. It is clear to see the dedication and passion that goes into the home and the care for all residents. As a family, we are so pleased that we found Mundy House.
12 November 2025
Dad has been a resident at Mundy House for a couple of months now. The manager and assistant manager are excellent, both came to see Dad at his home with a view to respite care, and when his circumstances changed, also visited him in rehabilitation care with a view to a permanent care place. The
management and staff have listened to the family's requests for Dad's needs and everything has been done to make Dad as comfortable as possible, including an appointment with a local visiting dentist. The lovely laundry lady has even sewn name labels in Dad's clothes. We are made welcome whenever we visit, with warm smiles from the friendly staff, and the managers office door is always open making it very easy to have a chat. I love the weekly update emails with news about the home in general and a comment specifically about how Dad has been. The family can now relax knowing Dad has 24/7 care in a safe and caring environment.
12 November 2025
I visited my sister today, 21/10/25 and found all the staff to be very courteous and friendly. My sister is very happy and content at Mundy House.
21 October 2025
Been coming over from Spain this year to see my mum, and the care and support is 100%. My mum also seems very happy and well looked after. With a big thank you to everyone at Mundy House. My mum looks very peaceful thank you.