Submit a Review for Ringway Mews Care Home
5 Stancliffe Road, Sharston, Wythenshawe, Manchester, M22 4RY
View full details of Ringway Mews Care HomeLatest Reviews for Ringway Mews Care Home
12 June 2026
Three changes of management has not affected the good standards at Ringway Mews.
21 May 2026
My mum came to Ringway Mews Care Home 18 months ago and I have been extremely happy with the care she has received and the staff on Wellington are very professional and very kind. My mum always looks well turned out, clean and tidy. She enjoys the food here and loves having a laugh with the carers.
Hannah the manager is excellent.
15 May 2026
My dad was brought to Ringway from the hospital and was mainly bedbound in the hospital. He was put in Lancaster and we were amazed at the change in my dad. He is walking, going to the toilet, etc., and it's all down to the care of the staff in Lancaster. Every single person there is so welcoming
and caring, we can never thank this team of angels enough for bringing my dad back, they are all amazing and want to say a truly heartfelt thank you.
08 May 2026
My aunt was cared for at Ringway Mews, Lancaster House. The whole team showed her compassion and respect, taking time to talk to her, encouraging her to eat her meals and making sure she was washed and comfortable. Her room had french windows and she was able to look out and see the beautiful
gardens. The room had some lovely touches - flowers, matching curtains and bed runner. Lots of activities, a very happy place My aunt was shown love and dignity when she passed, staff were available to talk to and guide us through the next steps. The Unit Manager was always available and the Nursing Home Manager took time to speak to us after my aunt passed. Would strongly recommend. A delightful place for a loved one.
06 March 2026
My sister was in Ringway Mews. We could not have asked for better care than she recied by her carers. She was loved and cared for as though she was one of their own family. They treated her with total dignity and compassion. I would recommend anyone putting a family member into care to put them into
this lovely home. The manager and caring team were so caring towards her, and to all of us as a family, we will be forever grateful for everything they did for her.
26 February 2026
Outstanding care from start to finish. The staff were compassionate, attentive and caring. (Especially the nurse) We felt were supported and our family member was treated with dignity and respect. We would highly recommend this place.
19 February 2026
My mum stayed here from October to November 2025 under a D2A placement. Shortly after arriving, she fell out of bed onto a hard floor because bed rails were not used, despite them being in her care plan. She had to be taken to hospital and was in significant pain.
When she was discharged back to
Ringway, her care needs were still not being met. Her personal hygiene was not adequately attended to and there were issues with her medication. The food was of such poor quality that I frequently brought in meals myself. Her room was also unclean.
We raised these concerns with the care home manager, but after allowing 28 days, no investigation was done. We then contacted the head office, but the response we eventually received did not address the problems we had reported.
Once the D2A placement ended, the social worker agreed to an emergency move, but sadly, Mum never recovered from the poor care she received.
I cannot recommend this care home and would urge others to consider different option.
26 January 2026
My experience is that it's a great home and provides lots of activities for the residents especially Carrisa she goes above and beyond for the residents and is a very friendly lady. Excellent service
19 January 2026
My sister was sent initially to a care home from hospital. It was totally unsuitable but her daughter got her a place in Ringway Mews where she is settled and happy. The care home is a very caring home and everyone is delighted with the staff/ cleanliness/ everything.
16 January 2026
Wellington House 1-2-1 ..after several months of issues it was agreed that mum could move to wellington I only wish this has been done sooner, the difference this has made to mum is great , she is more calm, settled, relaxed and most importantly less anxious and I can't thank the staff enough for
the time and care they give and for taking the time to understand what her needs are .I go daily and at different times and the staff are always busy tending to residents .the carers and the nursing staff seem to be a great team, friendly and hard working making sure all residents are seen to even when short staffed, we are happy with mum's room which is cosy and has plenty of space .Food is a let down for soft diets there is no option and consists of mashed potatoes for both dinner and tea with a bit of meat and 1 veg and pudding is usually a yoghurt, mouse supper is cereal .I have been assured for the last 12 months this is being addressed however I have yet to see any improvement..
24 November 2025
My nan was in Wellington house for 7 months and the care she got was bad. She would go weeks without having a shower, hygiene was appalling, food is dire, in the short space of time she was there she had 4 water lesions as she wasn't being changed enough, she had 3 safeguarding referrals put in for
falling out of bed, being burnt and weeks of dry skin at the top of her legs as the cream the Dr prescribed wasn't being put on regular. Majority of the carers in Wellington are lovely but unfortunately they are understaffed and don't have the time to look after everyone in the way they would like. Higher management don't care that basic needs of residents aren't being met, instead they gave my 91yr old nana 28 days notice stating they couldn't meet her needs, this was after us making the same complaints about basic needs, then my mum was asked to write a review and the management didn't like what she wrote so kicked nana out.
05 November 2025
Partner been in Lancaster House since January 2025. I have always been kept informed about his care and any queries I have had have been dealt with straight away. All the staff I have dealt with have been very helpful and treated partner with respect. Manager of the unit always keeps me informed and
always available. If i have any queries. The unit is looking tired and needs updating which I believe will be next year.
Only problem I have in there is not much. Activities again I believe this is being looked at. All the staff on the unit work hard.
13 October 2025
My mum is in the care home and is happy here.
But there could be more improvements in the care she receives for eg the food could be more nutritious and sometimes the food is barely warm.
Personal hygiene could also be improved by having showers/ baths more frequently, and hand washing after
eating.
Residents are sometimes left in the day room without drinks and supervision.
The staff are kind and caring towards the residents and families, but in my opinion they are understaffed plus the hoists are always breaking down, which means residents are left in bed longer than necessary.
29 September 2025
I have a family member on the Halifax unit. I must say the staff in there are wonderful, they are very attentive to my nana and they are very good with me and my family. Always sonebody around and ready to give a helping hand if we need anything during out visits.
18 September 2025
My sister spent her final weeks in this care home after I read some of the reviews I was a bit sceptical about this place.
I can honestly say that the care she received was good and made us as a family happy that she was looked after
My sister was in Lancaster house and I want to thank all
involved in looking after my sister and making her as comfortable as she could be.
18 September 2025
The team at Lancaster House offer exceptional care to my mum and always keep me informed about her health and wellbeing. The team are a pleasure to deal with and my mum feels very happy and safe in their care. There is a lovely atmosphere throughout Lancaster House.
27 August 2025
Overall, I am happy with the care that my husband has received. It is clean and tidy, but his room needs painting. The food is okay, but could be improved with a few more choices. His carer is good at her job, and if you have any questions, she will sort it out. My husband is in Lancaster House.
15 August 2025
My husband has been looked after well. The staff are friendly and welcoming. My husband has settled in well, and the staff understand how to handle his agitation, which can be difficult when administering personal care of medication. Overall, Ringway Mews Lancaster Team are approachable and care for
my husband's needs, even when it is not easy.
19 May 2025
Our experience leads us to believe that this place will spell an early a miserable demise for anyone unlucky enough to be sent here. Personal belongings get stolen, patients are left in their soiled clothing, health conditions are not appropriately treated. Our experience was heartbreaking and we
believe caused a miserable and unnecessarily rapid and painful decline and death of our relative that was sent here. Shocking!!
02 May 2025
My darling Mum was in Ringway Mews for several months 2012/13. She died there. The care and surroundings were second to none. I can look back knowing she was well looked after.
Now I am visiting my next door neighbour in Wellington House. It is different, needs decorating, splashes up the
bedroom wall, YUK. I am aware that my neighbour is bedbound. And for £12 hundred pounds per week! Definitely needs updating. I cannot comment on the nursing care also my neighbour cannot eat food.. But decent surroundings mean so much.
Latest Reviews for Ringway Mews Care Home
12 June 2026
Three changes of management has not affected the good standards at Ringway Mews.
21 May 2026
My mum came to Ringway Mews Care Home 18 months ago and I have been extremely happy with the care she has received and the staff on Wellington are very professional and very kind. My mum always looks well turned out, clean and tidy. She enjoys the food here and loves having a laugh with the carers.
Hannah the manager is excellent.
15 May 2026
My dad was brought to Ringway from the hospital and was mainly bedbound in the hospital. He was put in Lancaster and we were amazed at the change in my dad. He is walking, going to the toilet, etc., and it's all down to the care of the staff in Lancaster. Every single person there is so welcoming
and caring, we can never thank this team of angels enough for bringing my dad back, they are all amazing and want to say a truly heartfelt thank you.
08 May 2026
My aunt was cared for at Ringway Mews, Lancaster House. The whole team showed her compassion and respect, taking time to talk to her, encouraging her to eat her meals and making sure she was washed and comfortable. Her room had french windows and she was able to look out and see the beautiful
gardens. The room had some lovely touches - flowers, matching curtains and bed runner. Lots of activities, a very happy place My aunt was shown love and dignity when she passed, staff were available to talk to and guide us through the next steps. The Unit Manager was always available and the Nursing Home Manager took time to speak to us after my aunt passed. Would strongly recommend. A delightful place for a loved one.
06 March 2026
My sister was in Ringway Mews. We could not have asked for better care than she recied by her carers. She was loved and cared for as though she was one of their own family. They treated her with total dignity and compassion. I would recommend anyone putting a family member into care to put them into
this lovely home. The manager and caring team were so caring towards her, and to all of us as a family, we will be forever grateful for everything they did for her.
26 February 2026
Outstanding care from start to finish. The staff were compassionate, attentive and caring. (Especially the nurse) We felt were supported and our family member was treated with dignity and respect. We would highly recommend this place.
19 February 2026
My mum stayed here from October to November 2025 under a D2A placement. Shortly after arriving, she fell out of bed onto a hard floor because bed rails were not used, despite them being in her care plan. She had to be taken to hospital and was in significant pain.
When she was discharged back to
Ringway, her care needs were still not being met. Her personal hygiene was not adequately attended to and there were issues with her medication. The food was of such poor quality that I frequently brought in meals myself. Her room was also unclean.
We raised these concerns with the care home manager, but after allowing 28 days, no investigation was done. We then contacted the head office, but the response we eventually received did not address the problems we had reported.
Once the D2A placement ended, the social worker agreed to an emergency move, but sadly, Mum never recovered from the poor care she received.
I cannot recommend this care home and would urge others to consider different option.
26 January 2026
My experience is that it's a great home and provides lots of activities for the residents especially Carrisa she goes above and beyond for the residents and is a very friendly lady. Excellent service
19 January 2026
My sister was sent initially to a care home from hospital. It was totally unsuitable but her daughter got her a place in Ringway Mews where she is settled and happy. The care home is a very caring home and everyone is delighted with the staff/ cleanliness/ everything.
16 January 2026
Wellington House 1-2-1 ..after several months of issues it was agreed that mum could move to wellington I only wish this has been done sooner, the difference this has made to mum is great , she is more calm, settled, relaxed and most importantly less anxious and I can't thank the staff enough for
the time and care they give and for taking the time to understand what her needs are .I go daily and at different times and the staff are always busy tending to residents .the carers and the nursing staff seem to be a great team, friendly and hard working making sure all residents are seen to even when short staffed, we are happy with mum's room which is cosy and has plenty of space .Food is a let down for soft diets there is no option and consists of mashed potatoes for both dinner and tea with a bit of meat and 1 veg and pudding is usually a yoghurt, mouse supper is cereal .I have been assured for the last 12 months this is being addressed however I have yet to see any improvement..
24 November 2025
My nan was in Wellington house for 7 months and the care she got was bad. She would go weeks without having a shower, hygiene was appalling, food is dire, in the short space of time she was there she had 4 water lesions as she wasn't being changed enough, she had 3 safeguarding referrals put in for
falling out of bed, being burnt and weeks of dry skin at the top of her legs as the cream the Dr prescribed wasn't being put on regular. Majority of the carers in Wellington are lovely but unfortunately they are understaffed and don't have the time to look after everyone in the way they would like. Higher management don't care that basic needs of residents aren't being met, instead they gave my 91yr old nana 28 days notice stating they couldn't meet her needs, this was after us making the same complaints about basic needs, then my mum was asked to write a review and the management didn't like what she wrote so kicked nana out.
05 November 2025
Partner been in Lancaster House since January 2025. I have always been kept informed about his care and any queries I have had have been dealt with straight away. All the staff I have dealt with have been very helpful and treated partner with respect. Manager of the unit always keeps me informed and
always available. If i have any queries. The unit is looking tired and needs updating which I believe will be next year.
Only problem I have in there is not much. Activities again I believe this is being looked at. All the staff on the unit work hard.
13 October 2025
My mum is in the care home and is happy here.
But there could be more improvements in the care she receives for eg the food could be more nutritious and sometimes the food is barely warm.
Personal hygiene could also be improved by having showers/ baths more frequently, and hand washing after
eating.
Residents are sometimes left in the day room without drinks and supervision.
The staff are kind and caring towards the residents and families, but in my opinion they are understaffed plus the hoists are always breaking down, which means residents are left in bed longer than necessary.
29 September 2025
I have a family member on the Halifax unit. I must say the staff in there are wonderful, they are very attentive to my nana and they are very good with me and my family. Always sonebody around and ready to give a helping hand if we need anything during out visits.
18 September 2025
My sister spent her final weeks in this care home after I read some of the reviews I was a bit sceptical about this place.
I can honestly say that the care she received was good and made us as a family happy that she was looked after
My sister was in Lancaster house and I want to thank all
involved in looking after my sister and making her as comfortable as she could be.
18 September 2025
The team at Lancaster House offer exceptional care to my mum and always keep me informed about her health and wellbeing. The team are a pleasure to deal with and my mum feels very happy and safe in their care. There is a lovely atmosphere throughout Lancaster House.
27 August 2025
Overall, I am happy with the care that my husband has received. It is clean and tidy, but his room needs painting. The food is okay, but could be improved with a few more choices. His carer is good at her job, and if you have any questions, she will sort it out. My husband is in Lancaster House.
15 August 2025
My husband has been looked after well. The staff are friendly and welcoming. My husband has settled in well, and the staff understand how to handle his agitation, which can be difficult when administering personal care of medication. Overall, Ringway Mews Lancaster Team are approachable and care for
my husband's needs, even when it is not easy.
19 May 2025
Our experience leads us to believe that this place will spell an early a miserable demise for anyone unlucky enough to be sent here. Personal belongings get stolen, patients are left in their soiled clothing, health conditions are not appropriately treated. Our experience was heartbreaking and we
believe caused a miserable and unnecessarily rapid and painful decline and death of our relative that was sent here. Shocking!!
02 May 2025
My darling Mum was in Ringway Mews for several months 2012/13. She died there. The care and surroundings were second to none. I can look back knowing she was well looked after.
Now I am visiting my next door neighbour in Wellington House. It is different, needs decorating, splashes up the
bedroom wall, YUK. I am aware that my neighbour is bedbound. And for £12 hundred pounds per week! Definitely needs updating. I cannot comment on the nursing care also my neighbour cannot eat food.. But decent surroundings mean so much.