Submit a Review for St Annes Care Home
1- 4 Rockcliffe, Whitley Bay, NE26 2BG
View full details of St Annes Care HomeLatest Reviews for St Annes Care Home
26 January 2026
Staff are friendly and welcoming and always have a smile. They organised lots of activities over the Christmas period. They take great care in my experience of looking after the residents and my sister is well settled and looked after.
21 January 2026
Mum is very well looked after by caring staff. Facilities, food, and activities are all first rate, but most importantly the carers really care. They smile as they welcome us when we visit and communicate well with us about Mum's care. She has good health care supported by the linked GP practice.
Such a friendly environment, thank you to all staff.
07 January 2026
Mum has been a resident for a few months. The home is a lovely warm and comfortable environment and the staff are always very helpful and friendly and look after her very well. The managers are very good at keeping us informed of how mum is doing. We were so pleased that the home put up decorations
and organised some lovely events over Christmas. Mums room is always clean and she enjoys the food. Thankyou very much to all the hardworking staff x
12 December 2025
Myself and my family think St. Annes care home is fantastic level of care. People who do care about their residents, keep there mind stimulated and just over all a happy place for my stepdad to be when we struggled to care for him 24hrs a day.
I know he is safe, well fed, and seems generally happy
there,
Thank you to all the staff your worth your weight in gold x
05 December 2025
Mum has been a resident for nearly a year now. The entire staff are dedicated to the welfare of the resident. Always friendly an nothing is a problem, also with a smile on many occasions have gone out of there way to reassure and comfort my mother when difficult problems have happened. The food and
choice is outstanding. Very clean and tidy. Lovely garden and seating area at the front of the building.
I feel my mother is in safe hands. Thanks again to all staff for making a sad time the best it can be.
19 June 2025
Mum has been a resident at St Anne's since March 2025. She has settled so well and is really happy there. All the staff are lovely, they know who you are and who you are visiting and know exactly where mum is every time I go. Mum has made lots of friends there and when we visit she can't get rid of
us quickly enough so she can get on with her socialising. She is so much better in herself since living there. Putting Mum in care was such a hard decision but seeing how well she is looked after and the care the staff take of her has totally put my mind at rest. It's like a little family.
29 January 2025
We were very concerned about where dad went but all of the staff at St Annes Care Home welcomed all of us and made things exceptionally easy and made dad feel comfortable straight away.
He feels already at home which is extra important for us as family. Ongoing treatment has been instant and we all
fee dad will enjoy his time here. Thank you all so much for helping all of us.
20 January 2025
Friend has recently moved into St Anne's and they have been really good. The staff are caring and friendly and nothing is a bother to them. We had to find a care home fairly quickly for our friend and they have been very accommodating.
14 January 2025
Mum has been a resident at St Annes Care Home for a few weeks now, following a brief stay in hospital after fracturing her hip. She has been very happy throughout her stay and has been well cared for by the friendly staff, who have kept us updated with her daily life and improving mobility.
09 January 2025
My sister moved into St Annes in March 2023. This was arranged over a weekend and has proven to be a good decision. Located on the lovely frontage of Whitley Bay my sisters room looks onto the promenade. Easy access to fresh air and connection with the community.
A warm welcome and lots of smiles
are offered by staff at all times which generates a caring and sensitive and friendly approach to the elderly through all levels of the organization.
Cleanliness of the fabric is clean and tidy and to a reasonable standard with improvements managed on a rolling programme. Individual residents rooms are cleaned regularly and although of modest standards access to shower/bath facilities are available. Lift provision could be improved. Lounges offer choices to residents for social activities or to simply relax and chat.
A variety of activities is on offer to all able residents and the Christmas celebrations is well attended. Live entertainment is part of the fun. My sister is content.
09 January 2025
We sought a respite place for mother that would meet her needs. We were delighted from the outset at the quality of care in all it's diverse dimensions. Staff were always very good humored in dealing with the various demands of our mother. Feedback and information for family was first class and
reassuring. We were concerned about medication and health but knew we were leaving mum in very good hands. We would recommend this home to anybody and would not hesitate to return mum to their care in the future.
09 January 2025
Mum settled in quickly and I am impressed with how safe St Annes Care Home feels and how welcome we are made as visitors. Mum clearly likes the food and the coastal location means we can make the most of even short walks outside. She has been there for more than a year now and it is great to see the
same staff over and over again, so helpful, friendly and caring and anything we point out gets sorted out.
09 January 2025
St Annes Care Home has excellent standards and is run by brilliant managers the staff are amazing always courteous and polite that always have time for my uncle and myself and always keep me informed on the things I need to know.
Thank you St Annes, You all should have a pay rise for the amount of
work you all do.
09 January 2025
My auntie was rushed into St Annes Care Home on a temporary basis but we liked it so much and she settled straight away so arrangements were made for her to stay permanently. The staff are excellent at what they do and so friendly.
09 January 2025
My dad has been a resident since April 2024. He has been well looked after during that time. The staff treat the residents so well and show real compassion with them. I am always kept up to date if there are any issues with my dad. The care home has a real family feel.
20 November 2024
We were so worried about Mother settling into a care home environment after a previous stint in another setting which I could not recommend. Staff are so helpful, friendly and accommodating and visiting is never a problem. The home is kept clean and fresh.
19 August 2024
My godmother was moved to St Anne's directly from the hospital. A care home was not her first choice and she had been determined to stay at home for as long as possible. However, she has been a resident for about 2 months now and she is the happiest I have seen her in years. She obviously loves the
staff who are really friendly and kind and she now has people to socialise with and is well cared for. It has been a very happy and successful move.
12 July 2023
I was dreading what Mum’s reaction would be when she was taken to a care home as she had always been very resistant to the idea. I needn’t have worried; however, the deputy manager put her at ease immediately.
The room Mum was allocated is on the top floor and has great views of the sea, which is
directly across the road. She loves watching the waves and finds it quite therapeutic.
St Anne’s provides safe, secure accommodation in a pleasant environment and is run by wonderful, friendly staff who genuinely care about their residents.
Whenever we visit, Mum always appears happy and content, and the lovely relationship she has with the carers is evident.
12 July 2023
We moved my mother-in-law into St Annes a couple of days ago and cannot praise the place enough.
We haven't had the best experience with care homes so far, so to find somewhere so lovely has been a huge relief. One member of staff welcomed my mother-in-law so kindly and thoughtfully and was so
reassuring. Every one of the many staff we saw gave a brilliant impression; they were kind and so nice. There are lots of activities and plenty to keep residents busy, as well as a plentiful supply of tea and biscuits!
The room itself is small but has everything needed and was spotlessly clean. The lovely staff member who appeared to help unpack and help label clothes was wonderful and made the process so easy. Communication has been great, and you really feel like the staff care. We are so pleased we found somewhere so perfect for my mother-in-law.
26 June 2023
My mother has struggled in respite care previously, but she loved St Annes, saying she wants to spend any future respite there. The staff were great, and she enjoyed the food, something she can be picky about. Overall, she had a good time.
Latest Reviews for St Annes Care Home
26 January 2026
Staff are friendly and welcoming and always have a smile. They organised lots of activities over the Christmas period. They take great care in my experience of looking after the residents and my sister is well settled and looked after.
21 January 2026
Mum is very well looked after by caring staff. Facilities, food, and activities are all first rate, but most importantly the carers really care. They smile as they welcome us when we visit and communicate well with us about Mum's care. She has good health care supported by the linked GP practice.
Such a friendly environment, thank you to all staff.
07 January 2026
Mum has been a resident for a few months. The home is a lovely warm and comfortable environment and the staff are always very helpful and friendly and look after her very well. The managers are very good at keeping us informed of how mum is doing. We were so pleased that the home put up decorations
and organised some lovely events over Christmas. Mums room is always clean and she enjoys the food. Thankyou very much to all the hardworking staff x
12 December 2025
Myself and my family think St. Annes care home is fantastic level of care. People who do care about their residents, keep there mind stimulated and just over all a happy place for my stepdad to be when we struggled to care for him 24hrs a day.
I know he is safe, well fed, and seems generally happy
there,
Thank you to all the staff your worth your weight in gold x
05 December 2025
Mum has been a resident for nearly a year now. The entire staff are dedicated to the welfare of the resident. Always friendly an nothing is a problem, also with a smile on many occasions have gone out of there way to reassure and comfort my mother when difficult problems have happened. The food and
choice is outstanding. Very clean and tidy. Lovely garden and seating area at the front of the building.
I feel my mother is in safe hands. Thanks again to all staff for making a sad time the best it can be.
19 June 2025
Mum has been a resident at St Anne's since March 2025. She has settled so well and is really happy there. All the staff are lovely, they know who you are and who you are visiting and know exactly where mum is every time I go. Mum has made lots of friends there and when we visit she can't get rid of
us quickly enough so she can get on with her socialising. She is so much better in herself since living there. Putting Mum in care was such a hard decision but seeing how well she is looked after and the care the staff take of her has totally put my mind at rest. It's like a little family.
29 January 2025
We were very concerned about where dad went but all of the staff at St Annes Care Home welcomed all of us and made things exceptionally easy and made dad feel comfortable straight away.
He feels already at home which is extra important for us as family. Ongoing treatment has been instant and we all
fee dad will enjoy his time here. Thank you all so much for helping all of us.
20 January 2025
Friend has recently moved into St Anne's and they have been really good. The staff are caring and friendly and nothing is a bother to them. We had to find a care home fairly quickly for our friend and they have been very accommodating.
14 January 2025
Mum has been a resident at St Annes Care Home for a few weeks now, following a brief stay in hospital after fracturing her hip. She has been very happy throughout her stay and has been well cared for by the friendly staff, who have kept us updated with her daily life and improving mobility.
09 January 2025
My sister moved into St Annes in March 2023. This was arranged over a weekend and has proven to be a good decision. Located on the lovely frontage of Whitley Bay my sisters room looks onto the promenade. Easy access to fresh air and connection with the community.
A warm welcome and lots of smiles
are offered by staff at all times which generates a caring and sensitive and friendly approach to the elderly through all levels of the organization.
Cleanliness of the fabric is clean and tidy and to a reasonable standard with improvements managed on a rolling programme. Individual residents rooms are cleaned regularly and although of modest standards access to shower/bath facilities are available. Lift provision could be improved. Lounges offer choices to residents for social activities or to simply relax and chat.
A variety of activities is on offer to all able residents and the Christmas celebrations is well attended. Live entertainment is part of the fun. My sister is content.
09 January 2025
We sought a respite place for mother that would meet her needs. We were delighted from the outset at the quality of care in all it's diverse dimensions. Staff were always very good humored in dealing with the various demands of our mother. Feedback and information for family was first class and
reassuring. We were concerned about medication and health but knew we were leaving mum in very good hands. We would recommend this home to anybody and would not hesitate to return mum to their care in the future.
09 January 2025
Mum settled in quickly and I am impressed with how safe St Annes Care Home feels and how welcome we are made as visitors. Mum clearly likes the food and the coastal location means we can make the most of even short walks outside. She has been there for more than a year now and it is great to see the
same staff over and over again, so helpful, friendly and caring and anything we point out gets sorted out.
09 January 2025
St Annes Care Home has excellent standards and is run by brilliant managers the staff are amazing always courteous and polite that always have time for my uncle and myself and always keep me informed on the things I need to know.
Thank you St Annes, You all should have a pay rise for the amount of
work you all do.
09 January 2025
My auntie was rushed into St Annes Care Home on a temporary basis but we liked it so much and she settled straight away so arrangements were made for her to stay permanently. The staff are excellent at what they do and so friendly.
09 January 2025
My dad has been a resident since April 2024. He has been well looked after during that time. The staff treat the residents so well and show real compassion with them. I am always kept up to date if there are any issues with my dad. The care home has a real family feel.
20 November 2024
We were so worried about Mother settling into a care home environment after a previous stint in another setting which I could not recommend. Staff are so helpful, friendly and accommodating and visiting is never a problem. The home is kept clean and fresh.
19 August 2024
My godmother was moved to St Anne's directly from the hospital. A care home was not her first choice and she had been determined to stay at home for as long as possible. However, she has been a resident for about 2 months now and she is the happiest I have seen her in years. She obviously loves the
staff who are really friendly and kind and she now has people to socialise with and is well cared for. It has been a very happy and successful move.
12 July 2023
I was dreading what Mum’s reaction would be when she was taken to a care home as she had always been very resistant to the idea. I needn’t have worried; however, the deputy manager put her at ease immediately.
The room Mum was allocated is on the top floor and has great views of the sea, which is
directly across the road. She loves watching the waves and finds it quite therapeutic.
St Anne’s provides safe, secure accommodation in a pleasant environment and is run by wonderful, friendly staff who genuinely care about their residents.
Whenever we visit, Mum always appears happy and content, and the lovely relationship she has with the carers is evident.
12 July 2023
We moved my mother-in-law into St Annes a couple of days ago and cannot praise the place enough.
We haven't had the best experience with care homes so far, so to find somewhere so lovely has been a huge relief. One member of staff welcomed my mother-in-law so kindly and thoughtfully and was so
reassuring. Every one of the many staff we saw gave a brilliant impression; they were kind and so nice. There are lots of activities and plenty to keep residents busy, as well as a plentiful supply of tea and biscuits!
The room itself is small but has everything needed and was spotlessly clean. The lovely staff member who appeared to help unpack and help label clothes was wonderful and made the process so easy. Communication has been great, and you really feel like the staff care. We are so pleased we found somewhere so perfect for my mother-in-law.
26 June 2023
My mother has struggled in respite care previously, but she loved St Annes, saying she wants to spend any future respite there. The staff were great, and she enjoyed the food, something she can be picky about. Overall, she had a good time.