Submit a Review for The Glen Care Home
Shapway Lane, Evercreech, Shepton Mallet, BA4 6JS
View Full Details of The Glen Care HomeLatest Reviews for The Glen Care Home
30 July 2025
The Glen is a friendly and caring home, which really supports residents and their families. All the staff are professional and supportive. Dad has been a resident for only 9 weeks and has made great progress following a long stay in hospital. I'm very happy with how Dad has settled in. Thank you too what is a fabulous team.
24 July 2025
I always feel comfortable and welcomed when visiting The Glen. There is a relaxed and friendly atmosphere. All the staff, in whatever role, are polite and helpful, even going out of their way to assist or answer queries. The care that they give is consistently thoughtful and they take the necessary time to provide what is required in a kind and compassionate way. My husband has told me that he is content there, and I know that he receives what is necessary in homely surroundings.
10 July 2025
I have visited The Glen Care Home many times when visiting one of the residents who is my client. I have always found the staff at The Glen to be very helpful and caring to my client. She has lived at The Glen for 2 years and is very happy there. The Glen could do with a private meeting room, as when I wish to see my client, I have to use the dining room.
08 July 2025
When visiting this month, I found all the staff very pleasant and welcoming, they take time to say hello and also include mum in the conversations as well. The home is working great with all the new improvements. Any concerns you have are quickly resolved. Also, find following their activities on their social media a joy, knowing mum is having a varied social time with the other residents. Thank you, The Glen.
05 June 2025
The staff and all helpers are excellent, their kindness and care os genuine. I would recommend to all my family and friends.
02 April 2025
I am immensely impressed with the friendly and caring nature of the all the staff here. The manager and admin staff are very responsive and helpful as well. They recently enabled us to have a family celebration on site and couldn't have been more helpful and thoughtful. I visit regularly and the place is always clean and tidy, the staff well-turned out and the residents well cared for. There are a range of communal spaces for residents to use, and on the ground floor everything is on a level so easy to move around. The site is in a lovely rural location, with gardens and big trees visible through big windows with lots of natural light. That is particular good for those residents who cannot easily be moved outside during the summer months.
25 March 2025
The Glen Care Home has very helpful and friendly staff who always make you feel welcome. Set in beautiful grounds its always a pleasure arriving there. My mother is very well taken care of by all the staff and they do their very best to make sure she's comfortable. She now has regular nutritious meals which is a relief for me! I would have no hesitation in making a recommendation.
19 March 2025
I visited here today 4th of March. I was very impressed with the cleaning of my friends room and all the cleaning throughout the building. Some residents were enjoying the sunshine in the garden with excellent caring staff. They had a quiz that the activity people ran and they enjoyed making pancakes. I have worked in several homes. And was very impressed. The residents seemed well cared for. I noticed that in staring activity the category said don't know but I do know I was very pleased they do definitely do activities. Congratulations on a lovely home.
19 March 2025
It is always a pleasure to be able to comment on the efforts, caring and compassion of others. This nursing home is definitely a gem amongst many homes. Situated in idyllic grounds, the quiet charm of an old country house, the staff are exceptional. Going above and beyond to help where they can to assist loved ones and their family members. It is a difficult role, and exhausting, but family requests are upheld and follow through is wonderful. I anppreciate all that is done for my sister and myself, she is all I have now, and being geographically challenged this home gives me comfort knowing she is safe and well looked after. Thank you.
14 March 2025
Dad has been in the Glen for 18 months, he enjoys the food he has a nice room, the staff are excellent and are always on hand, my Dad has always been treated well, there are lots of activities for the female residents crafts etc but not any for male residents.
28 January 2025
I would like to say I am very pleased and satisfied with my stay at The Glen Care Home. All the staff are helpful and considerate and I have no complaints whatsoever. I hope to stay at The Glen again, I am not sure how long that will be.
27 January 2025
Very friendly and caring staff. My mother is healthier and more mobile now than when she arrived from hospital. It's a beautiful old house with lovely grounds, plenty of car parking and close to my home. Always a pleasure to visit.
27 January 2025
The Glen Care Home has the most wonderful staff, who do their very best to ensure all the residents are well cared for. They are always polite and friendly when I visit my Dad. I am impressed with the care my dad receives. The Glen is a well-run care home. I would not hesitate to recommend it.
03 October 2024
The home is a home from home. Genuinely caring carers at all levels. Nothing has been too much trouble. The food, comfort and company have all been good and supportive. If I have ever to come back, it will be with complete confidence.
17 September 2024
I am extremely pleased and satisfied with the very high standard of care my wife is receiving at The Glen Care Home. The home staff treat all residents with love and compassion as if they were a member of their own family.
08 August 2024
Staff at The Glen have been so kind and accommodating to my aunt. She feels so comfortable here, her every need is attended to so willingly and promptly. She feels so safe here.
01 August 2024
My experience being with my brother after many years was wonderful. From the moment I was admitted by staff, and directed what to do, sign and proceed upstairs, was friendly and caring. Apart from the lift breakdown (!), taking him on a trip around the wards and kitchen was fun. A thorough discussion with the duty head was enlightening, putting me clearly in my brother's situation.
31 July 2024
The staff at The Glen are absolutely fantastic. They clearly care for my dad and look after him so well. There are daily activities and a couple of fairs a year bringing in the local community which is so important for those who can't travel. Given his level of needs, he could not be in better hands.
30 July 2024
My dad has been a resident since February 2023. He feels so at home, he does not want to go out for a meal with the family. He is in his comfort zone but not institutionalised and his mind is still sharp. He does go to organised events and is taken swimming on an organised basis as part of the facilities provided -what a treat! He feels cocooned and safe when he is taken out. The management takes their duty of care very seriously, but The Glen is run like a family. Nursing and GP's attention is very high-grade. Any needs are addressed urgently. I meet most of the staff on visits and they are so friendly and caring that I can see why Dad is so happy there. The food is good and the atmosphere is always friendly. All this gives comfort to the family that Dad is always 'safe' and in the best place to see out his years. All credit to the manager and her loyal staff.
26 February 2024
I felt very well cared for in a very pleasant environment - thank you. The only thing that wasn't so good was the difficulty in manoeuvring the hoist for the commode or bed/wheelchair in a rather cramped room.
Latest Reviews for The Glen Care Home
30 July 2025
The Glen is a friendly and caring home, which really supports residents and their families. All the staff are professional and supportive. Dad has been a resident for only 9 weeks and has made great progress following a long stay in hospital. I'm very happy with how Dad has settled in. Thank you too what is a fabulous team.
24 July 2025
I always feel comfortable and welcomed when visiting The Glen. There is a relaxed and friendly atmosphere. All the staff, in whatever role, are polite and helpful, even going out of their way to assist or answer queries. The care that they give is consistently thoughtful and they take the necessary time to provide what is required in a kind and compassionate way. My husband has told me that he is content there, and I know that he receives what is necessary in homely surroundings.
10 July 2025
I have visited The Glen Care Home many times when visiting one of the residents who is my client. I have always found the staff at The Glen to be very helpful and caring to my client. She has lived at The Glen for 2 years and is very happy there. The Glen could do with a private meeting room, as when I wish to see my client, I have to use the dining room.
08 July 2025
When visiting this month, I found all the staff very pleasant and welcoming, they take time to say hello and also include mum in the conversations as well. The home is working great with all the new improvements. Any concerns you have are quickly resolved. Also, find following their activities on their social media a joy, knowing mum is having a varied social time with the other residents. Thank you, The Glen.
05 June 2025
The staff and all helpers are excellent, their kindness and care os genuine. I would recommend to all my family and friends.
02 April 2025
I am immensely impressed with the friendly and caring nature of the all the staff here. The manager and admin staff are very responsive and helpful as well. They recently enabled us to have a family celebration on site and couldn't have been more helpful and thoughtful. I visit regularly and the place is always clean and tidy, the staff well-turned out and the residents well cared for. There are a range of communal spaces for residents to use, and on the ground floor everything is on a level so easy to move around. The site is in a lovely rural location, with gardens and big trees visible through big windows with lots of natural light. That is particular good for those residents who cannot easily be moved outside during the summer months.
25 March 2025
The Glen Care Home has very helpful and friendly staff who always make you feel welcome. Set in beautiful grounds its always a pleasure arriving there. My mother is very well taken care of by all the staff and they do their very best to make sure she's comfortable. She now has regular nutritious meals which is a relief for me! I would have no hesitation in making a recommendation.
19 March 2025
I visited here today 4th of March. I was very impressed with the cleaning of my friends room and all the cleaning throughout the building. Some residents were enjoying the sunshine in the garden with excellent caring staff. They had a quiz that the activity people ran and they enjoyed making pancakes. I have worked in several homes. And was very impressed. The residents seemed well cared for. I noticed that in staring activity the category said don't know but I do know I was very pleased they do definitely do activities. Congratulations on a lovely home.
19 March 2025
It is always a pleasure to be able to comment on the efforts, caring and compassion of others. This nursing home is definitely a gem amongst many homes. Situated in idyllic grounds, the quiet charm of an old country house, the staff are exceptional. Going above and beyond to help where they can to assist loved ones and their family members. It is a difficult role, and exhausting, but family requests are upheld and follow through is wonderful. I anppreciate all that is done for my sister and myself, she is all I have now, and being geographically challenged this home gives me comfort knowing she is safe and well looked after. Thank you.
14 March 2025
Dad has been in the Glen for 18 months, he enjoys the food he has a nice room, the staff are excellent and are always on hand, my Dad has always been treated well, there are lots of activities for the female residents crafts etc but not any for male residents.
28 January 2025
I would like to say I am very pleased and satisfied with my stay at The Glen Care Home. All the staff are helpful and considerate and I have no complaints whatsoever. I hope to stay at The Glen again, I am not sure how long that will be.
27 January 2025
Very friendly and caring staff. My mother is healthier and more mobile now than when she arrived from hospital. It's a beautiful old house with lovely grounds, plenty of car parking and close to my home. Always a pleasure to visit.
27 January 2025
The Glen Care Home has the most wonderful staff, who do their very best to ensure all the residents are well cared for. They are always polite and friendly when I visit my Dad. I am impressed with the care my dad receives. The Glen is a well-run care home. I would not hesitate to recommend it.
03 October 2024
The home is a home from home. Genuinely caring carers at all levels. Nothing has been too much trouble. The food, comfort and company have all been good and supportive. If I have ever to come back, it will be with complete confidence.
17 September 2024
I am extremely pleased and satisfied with the very high standard of care my wife is receiving at The Glen Care Home. The home staff treat all residents with love and compassion as if they were a member of their own family.
08 August 2024
Staff at The Glen have been so kind and accommodating to my aunt. She feels so comfortable here, her every need is attended to so willingly and promptly. She feels so safe here.
01 August 2024
My experience being with my brother after many years was wonderful. From the moment I was admitted by staff, and directed what to do, sign and proceed upstairs, was friendly and caring. Apart from the lift breakdown (!), taking him on a trip around the wards and kitchen was fun. A thorough discussion with the duty head was enlightening, putting me clearly in my brother's situation.
31 July 2024
The staff at The Glen are absolutely fantastic. They clearly care for my dad and look after him so well. There are daily activities and a couple of fairs a year bringing in the local community which is so important for those who can't travel. Given his level of needs, he could not be in better hands.
30 July 2024
My dad has been a resident since February 2023. He feels so at home, he does not want to go out for a meal with the family. He is in his comfort zone but not institutionalised and his mind is still sharp. He does go to organised events and is taken swimming on an organised basis as part of the facilities provided -what a treat! He feels cocooned and safe when he is taken out. The management takes their duty of care very seriously, but The Glen is run like a family. Nursing and GP's attention is very high-grade. Any needs are addressed urgently. I meet most of the staff on visits and they are so friendly and caring that I can see why Dad is so happy there. The food is good and the atmosphere is always friendly. All this gives comfort to the family that Dad is always 'safe' and in the best place to see out his years. All credit to the manager and her loyal staff.
26 February 2024
I felt very well cared for in a very pleasant environment - thank you. The only thing that wasn't so good was the difficulty in manoeuvring the hoist for the commode or bed/wheelchair in a rather cramped room.