






The Glen Care Home is a 52-bed nursing home , for those over 65, with a very homely atmosphere and plenty of personal attention.
The home offers nursing and residential care in a friendly and relaxed atmosphere, where the physical and mental well-being of each resident will be catered for, providing a warm and welcoming environment with highly qualified nursing staff giving professional care at all times. The home also specialises...
Care Provided by The Glen Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Nursing care fees are exclusive of the FNC contributions by NHS to the home. Private contribution contribution for Nursing Care is similar as for Residential Care.
The price(s) shown are provided by the care home. Contact The Glen Care Home for full pricing details and T&Cs.
Contact The Glen Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Pusajev Ltd
- Private Owned
Person in charge
- Terri-Ann Weatherall (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1995
- Number of floors: 3
Room Information
- Single Rooms (52)
- Single Rooms with ensuite Wet Room (8)
Visiting
- The home are allowing visitors to residents, although there may be restrictions due to the COVID-19 pandemic. Please call the home to discuss current policy.
Parking
- There is plenty on-side parking available, including for disability vehicles.
The Glen Care Home Reviews (54)
The Glen Care Home has a Review Score of 9.6 (9.597) out of 10, based on 27 reviews in the last 2 years.
Over all time The Glen Care Home has 54 reviews.
Very friendly home with lovely staff. Always made to feel welcome when visiting. Individual care given to residents and kept fully informed at all times.
Thank you so much for taking the time to leave us this lovely review.
We visit mum about 4 times a year as we live away. We have always been made welcome. Mum always look nice and looks very well. The Glen is kept clean and tidy. They meet all mums needs.
Thank you so much for taking the time to leave us a review and we are happy to be able to care for your mother.
The staff are always friendly, approachable, and caring. I receive regular check-in phone calls to discuss any matters or concerns, which is very reassuring. Dad seems happy and settled, and it's lovely to see that he is eating well and being well looked after. Overall, we are very pleased with the care and support provided.
Thank you so much for taking the time to leave this feedback for us at the Glen.
The Glen is a light, bright, very clean & tidy care home. The staff are very friendly & helpful. Any issues or concerns I've had have always been dealt with very quickly & efficiently. Dad took a while to settle, but that was to be expected, having lived on his own for so long. But he's fully engaged with living at the Glen & is making the most of the activities offered. It's a weight off of my mind knowing Dad is safe & well looked after.
Thank you very much for your feedback-we are so pleased Dad has settled in well.
Always greeted with a smile on arrival. Staff are very helpful when anything is needed. A has really settled into her new home and made friends which is lovely to see. Playing bingo this afternoon - beautiful home and grounds.
Thank you so much for taking the time to leave us such a nice review.
Overall very happy with the service and care provided for my mum since she's been a resident at The Glen. Staff are pleasant, friendly and easily approachable, also very understanding to medical needs and conditions, which is of great comfort to us as a family. The rooms are kept clean and tidy, and also seem to be maintained to a good level. Outdoors the grounds are well kept, and a lovely place to be when weather permits.
Mothers care great
Overall experience of my Uncle's stay at The Glen was excellent from the day he arrived to the day he died. He was treated with kindness and dignity when I know he was very appreciative of. Everyone from management to housekeeping should be commended. The compassion shown by all staff standing in a line when he was taken away after he had died was truly touching and even commented by the funeral home. not something they often see. Absolutely fantastic care home which I would really honestly recommend to anyone.
Thank you so much for your very kind words of appreciation.
My dad has been in for respite and tells us he's highly enjoyed his stay, liked all the activities, and so much food. Pleased with all the staff. Thank you for making his stay so enjoyable.
Thank you for your kind words. It truly reflects what we aim to stand for.
A very open and friendly atmosphere. Caring staff always ready to listen and act on any thoughts & suggestions with a willingness and intention to improve and build on the service they offer, particularly for the individual needs of patients/residents with any level of dementia.
Everyone friendly and helpful. The home is always clean and smell fresh. The staff are always looking to see if can help improve quality of life.
Thank you for your review. This is very much appreciated.
Me and my family are very happy with my mothers care she has been in The Glen for 8 1/2 yrs and we have had no problems with her care.
Thank you so much for taking the time to leave this feedback!
The Glen is a friendly and caring home, which really supports residents and their families. All the staff are professional and supportive. Dad has been a resident for only 9 weeks and has made great progress following a long stay in hospital. I'm very happy with how Dad has settled in. Thank you too what is a fabulous team.
Thank you taking time to provide this kind review. That is well appreciated.
I always feel comfortable and welcomed when visiting The Glen. There is a relaxed and friendly atmosphere. All the staff, in whatever role, are polite and helpful, even going out of their way to assist or answer queries. The care that they give is consistently thoughtful and they take the necessary time to provide what is required in a kind and compassionate way. My husband has told me that he is content there, and I know that he receives what is necessary in homely surroundings.
I have visited The Glen Care Home many times when visiting one of the residents who is my client. I have always found the staff at The Glen to be very helpful and caring to my client. She has lived at The Glen for 2 years and is very happy there. The Glen could do with a private meeting room, as when I wish to see my client, I have to use the dining room.
When visiting this month, I found all the staff very pleasant and welcoming, they take time to say hello and also include mum in the conversations as well. The home is working great with all the new improvements. Any concerns you have are quickly resolved. Also, find following their activities on their social media a joy, knowing mum is having a varied social time with the other residents. Thank you, The Glen.
The staff and all helpers are excellent, their kindness and care os genuine. I would recommend to all my family and friends.
I am immensely impressed with the friendly and caring nature of the all the staff here. The manager and admin staff are very responsive and helpful as well. They recently enabled us to have a family celebration on site and couldn't have been more helpful and thoughtful. I visit regularly and the place is always clean and tidy, the staff well-turned out and the residents well cared for. There are a range of communal spaces for residents to use, and on the ground floor everything is on a level so easy to move around. The site is in a lovely rural location, with gardens and big trees visible through big windows with lots of natural light. That is particular good for those residents who cannot easily be moved outside during the summer months.
The Glen Care Home has very helpful and friendly staff who always make you feel welcome. Set in beautiful grounds its always a pleasure arriving there. My mother is very well taken care of by all the staff and they do their very best to make sure she's comfortable. She now has regular nutritious meals which is a relief for me! I would have no hesitation in making a recommendation.
I visited here today 4th of March. I was very impressed with the cleaning of my friends room and all the cleaning throughout the building. Some residents were enjoying the sunshine in the garden with excellent caring staff. They had a quiz that the activity people ran and they enjoyed making pancakes. I have worked in several homes. And was very impressed. The residents seemed well cared for. I noticed that in staring activity the category said don't know but I do know I was very pleased they do definitely do activities. Congratulations on a lovely home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 October 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Glen Care Home.
There are no upcoming events for The Glen Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Glen Care Home.
Accreditations
There are no accreditations posted yet for The Glen Care Home.
Meet the Team (2)

I am a highly experienced and motivated healthcare professional with a proven track record of providing excellent care and support. I started working at The Glen Care Home in 1999 as a care assistant and have worked my way up to a Home Manager through various roles within the home.
We have a fantastic team here at The Glen and for us, it's ensuring our residents are happy and cared for with the utmost respect and dignity they deserve. I use my knowledge of the local area to arrange events and activities with nearby schools and clubs and am always keen to involve the local community in life at The Glen.
There’s no better feeling than making a difference to a resident's life.

I am a dedicated and talented registered nurse with suitable qualifications, skills and a plethora of experience to be deputy manager for The Glen Care Home. During the 16 years at The Glen, with the last years as Head of Care, I have acquired far-reaching knowledge of care standards and health & safety legislation and have gained extensive experience in working with vulnerable adults and people with special needs including mental and physical disabilities.
I can effectively lead, train, supervise and motivate a team to deliver the utmost care and professionalism to all our residents and their families consistently. High standards of care are achieved through placement assessments and risk assessments for residents, formulating individual care plans and ensuring that these are met by the team.
We always prioritise our residents’ needs and will always, with our fabulous team, make sure that their time spent with The Glen is relaxing, peaceful and joyous.
Frequently Asked Questions about The Glen Care Home
What types of Care is The Glen Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Glen Care Home have?
There are 52 Single Rooms.
What are the Facilities & Services at The Glen Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Glen Care Home to the centre of Shepton Mallet?
3.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Glen Care Home to verify any information. View our terms and conditions. The Glen Care Home has an Enhanced Service -more info.