Submit a Review for The Glen Care Home
Shapway Lane, Evercreech, Shepton Mallet, BA4 6JS
View full details of The Glen Care HomeLatest Reviews for The Glen Care Home
11 February 2026
Overall very happy with the service and care provided for my mum since she's been a resident at The Glen. Staff are pleasant, friendly and easily approachable, also very understanding to medical needs and conditions, which is of great comfort to us as a family. The rooms are kept clean and tidy, and
also seem to be maintained to a good level. Outdoors the grounds are well kept, and a lovely place to be when weather permits.
03 January 2026
Mothers care great
30 December 2025
Overall experience of my Uncle's stay at The Glen was excellent from the day he arrived to the day he died. He was treated with kindness and dignity when I know he was very appreciative of. Everyone from management to housekeeping should be commended. The compassion shown by all staff standing in a
line when he was taken away after he had died was truly touching and even commented by the funeral home. not something they often see. Absolutely fantastic care home which I would really honestly recommend to anyone.
15 December 2025
My dad has been in for respite and tells us he's highly enjoyed his stay, liked all the activities, and so much food. Pleased with all the staff. Thank you for making his stay so enjoyable.
03 December 2025
A very open and friendly atmosphere. Caring staff always ready to listen and act on any thoughts & suggestions with a willingness and intention to improve and build on the service they offer, particularly for the individual needs of patients/residents with any level of dementia.
21 November 2025
Everyone friendly and helpful. The home is always clean and smell fresh. The staff are always looking to see if can help improve quality of life.
13 November 2025
Me and my family are very happy with my mothers care she has been in The Glen for 8 1/2 yrs and we have had no problems with her care.
30 July 2025
The Glen is a friendly and caring home, which really supports residents and their families. All the staff are professional and supportive. Dad has been a resident for only 9 weeks and has made great progress following a long stay in hospital. I'm very happy with how Dad has settled in. Thank you too
what is a fabulous team.
24 July 2025
I always feel comfortable and welcomed when visiting The Glen. There is a relaxed and friendly atmosphere. All the staff, in whatever role, are polite and helpful, even going out of their way to assist or answer queries. The care that they give is consistently thoughtful and they take the necessary
time to provide what is required in a kind and compassionate way. My husband has told me that he is content there, and I know that he receives what is necessary in homely surroundings.
10 July 2025
I have visited The Glen Care Home many times when visiting one of the residents who is my client. I have always found the staff at The Glen to be very helpful and caring to my client. She has lived at The Glen for 2 years and is very happy there. The Glen could do with a private meeting room, as
when I wish to see my client, I have to use the dining room.
08 July 2025
When visiting this month, I found all the staff very pleasant and welcoming, they take time to say hello and also include mum in the conversations as well. The home is working great with all the new improvements. Any concerns you have are quickly resolved. Also, find following their activities on
their social media a joy, knowing mum is having a varied social time with the other residents. Thank you, The Glen.
05 June 2025
The staff and all helpers are excellent, their kindness and care os genuine. I would recommend to all my family and friends.
02 April 2025
I am immensely impressed with the friendly and caring nature of the all the staff here. The manager and admin staff are very responsive and helpful as well. They recently enabled us to have a family celebration on site and couldn't have been more helpful and thoughtful. I visit regularly and the
place is always clean and tidy, the staff well-turned out and the residents well cared for. There are a range of communal spaces for residents to use, and on the ground floor everything is on a level so easy to move around. The site is in a lovely rural location, with gardens and big trees visible through big windows with lots of natural light. That is particular good for those residents who cannot easily be moved outside during the summer months.
25 March 2025
The Glen Care Home has very helpful and friendly staff who always make you feel welcome. Set in beautiful grounds its always a pleasure arriving there. My mother is very well taken care of by all the staff and they do their very best to make sure she's comfortable. She now has regular nutritious
meals which is a relief for me! I would have no hesitation in making a recommendation.
19 March 2025
I visited here today 4th of March. I was very impressed with the cleaning of my friends room and all the cleaning throughout the building. Some residents were enjoying the sunshine in the garden with excellent caring staff. They had a quiz that the activity people ran and they enjoyed making
pancakes. I have worked in several homes. And was very impressed. The residents seemed well cared for. I noticed that in staring activity the category said don't know but I do know I was very pleased they do definitely do activities. Congratulations on a lovely home.
19 March 2025
It is always a pleasure to be able to comment on the efforts, caring and compassion of others. This nursing home is definitely a gem amongst many homes. Situated in idyllic grounds, the quiet charm of an old country house, the staff are exceptional. Going above and beyond to help where they can
to assist loved ones and their family members. It is a difficult role, and exhausting, but family requests are upheld and follow through is wonderful. I anppreciate all that is done for my sister and myself, she is all I have now, and being geographically challenged this home gives me comfort knowing she is safe and well looked after. Thank you.
14 March 2025
Dad has been in the Glen for 18 months, he enjoys the food he has a nice room, the staff are excellent and are always on hand, my Dad has always been treated well, there are lots of activities for the female residents crafts etc but not any for male residents.
28 January 2025
I would like to say I am very pleased and satisfied with my stay at The Glen Care Home. All the staff are helpful and considerate and I have no complaints whatsoever. I hope to stay at The Glen again, I am not sure how long that will be.
27 January 2025
Very friendly and caring staff. My mother is healthier and more mobile now than when she arrived from hospital. It's a beautiful old house with lovely grounds, plenty of car parking and close to my home. Always a pleasure to visit.
27 January 2025
The Glen Care Home has the most wonderful staff, who do their very best to ensure all the residents are well cared for. They are always polite and friendly when I visit my Dad. I am impressed with the care my dad receives. The Glen is a well-run care home. I would not hesitate to recommend it.
Latest Reviews for The Glen Care Home
11 February 2026
Overall very happy with the service and care provided for my mum since she's been a resident at The Glen. Staff are pleasant, friendly and easily approachable, also very understanding to medical needs and conditions, which is of great comfort to us as a family. The rooms are kept clean and tidy, and
also seem to be maintained to a good level. Outdoors the grounds are well kept, and a lovely place to be when weather permits.
03 January 2026
Mothers care great
30 December 2025
Overall experience of my Uncle's stay at The Glen was excellent from the day he arrived to the day he died. He was treated with kindness and dignity when I know he was very appreciative of. Everyone from management to housekeeping should be commended. The compassion shown by all staff standing in a
line when he was taken away after he had died was truly touching and even commented by the funeral home. not something they often see. Absolutely fantastic care home which I would really honestly recommend to anyone.
15 December 2025
My dad has been in for respite and tells us he's highly enjoyed his stay, liked all the activities, and so much food. Pleased with all the staff. Thank you for making his stay so enjoyable.
03 December 2025
A very open and friendly atmosphere. Caring staff always ready to listen and act on any thoughts & suggestions with a willingness and intention to improve and build on the service they offer, particularly for the individual needs of patients/residents with any level of dementia.
21 November 2025
Everyone friendly and helpful. The home is always clean and smell fresh. The staff are always looking to see if can help improve quality of life.
13 November 2025
Me and my family are very happy with my mothers care she has been in The Glen for 8 1/2 yrs and we have had no problems with her care.
30 July 2025
The Glen is a friendly and caring home, which really supports residents and their families. All the staff are professional and supportive. Dad has been a resident for only 9 weeks and has made great progress following a long stay in hospital. I'm very happy with how Dad has settled in. Thank you too
what is a fabulous team.
24 July 2025
I always feel comfortable and welcomed when visiting The Glen. There is a relaxed and friendly atmosphere. All the staff, in whatever role, are polite and helpful, even going out of their way to assist or answer queries. The care that they give is consistently thoughtful and they take the necessary
time to provide what is required in a kind and compassionate way. My husband has told me that he is content there, and I know that he receives what is necessary in homely surroundings.
10 July 2025
I have visited The Glen Care Home many times when visiting one of the residents who is my client. I have always found the staff at The Glen to be very helpful and caring to my client. She has lived at The Glen for 2 years and is very happy there. The Glen could do with a private meeting room, as
when I wish to see my client, I have to use the dining room.
08 July 2025
When visiting this month, I found all the staff very pleasant and welcoming, they take time to say hello and also include mum in the conversations as well. The home is working great with all the new improvements. Any concerns you have are quickly resolved. Also, find following their activities on
their social media a joy, knowing mum is having a varied social time with the other residents. Thank you, The Glen.
05 June 2025
The staff and all helpers are excellent, their kindness and care os genuine. I would recommend to all my family and friends.
02 April 2025
I am immensely impressed with the friendly and caring nature of the all the staff here. The manager and admin staff are very responsive and helpful as well. They recently enabled us to have a family celebration on site and couldn't have been more helpful and thoughtful. I visit regularly and the
place is always clean and tidy, the staff well-turned out and the residents well cared for. There are a range of communal spaces for residents to use, and on the ground floor everything is on a level so easy to move around. The site is in a lovely rural location, with gardens and big trees visible through big windows with lots of natural light. That is particular good for those residents who cannot easily be moved outside during the summer months.
25 March 2025
The Glen Care Home has very helpful and friendly staff who always make you feel welcome. Set in beautiful grounds its always a pleasure arriving there. My mother is very well taken care of by all the staff and they do their very best to make sure she's comfortable. She now has regular nutritious
meals which is a relief for me! I would have no hesitation in making a recommendation.
19 March 2025
I visited here today 4th of March. I was very impressed with the cleaning of my friends room and all the cleaning throughout the building. Some residents were enjoying the sunshine in the garden with excellent caring staff. They had a quiz that the activity people ran and they enjoyed making
pancakes. I have worked in several homes. And was very impressed. The residents seemed well cared for. I noticed that in staring activity the category said don't know but I do know I was very pleased they do definitely do activities. Congratulations on a lovely home.
19 March 2025
It is always a pleasure to be able to comment on the efforts, caring and compassion of others. This nursing home is definitely a gem amongst many homes. Situated in idyllic grounds, the quiet charm of an old country house, the staff are exceptional. Going above and beyond to help where they can
to assist loved ones and their family members. It is a difficult role, and exhausting, but family requests are upheld and follow through is wonderful. I anppreciate all that is done for my sister and myself, she is all I have now, and being geographically challenged this home gives me comfort knowing she is safe and well looked after. Thank you.
14 March 2025
Dad has been in the Glen for 18 months, he enjoys the food he has a nice room, the staff are excellent and are always on hand, my Dad has always been treated well, there are lots of activities for the female residents crafts etc but not any for male residents.
28 January 2025
I would like to say I am very pleased and satisfied with my stay at The Glen Care Home. All the staff are helpful and considerate and I have no complaints whatsoever. I hope to stay at The Glen again, I am not sure how long that will be.
27 January 2025
Very friendly and caring staff. My mother is healthier and more mobile now than when she arrived from hospital. It's a beautiful old house with lovely grounds, plenty of car parking and close to my home. Always a pleasure to visit.
27 January 2025
The Glen Care Home has the most wonderful staff, who do their very best to ensure all the residents are well cared for. They are always polite and friendly when I visit my Dad. I am impressed with the care my dad receives. The Glen is a well-run care home. I would not hesitate to recommend it.