Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Alderwood

stars
stars 24 November 2021
My husband has been in Alderwood now for nearly 5 months. I am overwhelmed by the quality of care and attention he receives every day. He is very happy there and never asks to come home. The staff are brilliant, they help him with all of his needs, of which he has many. They are kind, caring, and
like a big family to him and me. The Home has plenty of activities going on to help stimulate him. Last week they were all dressed up for Halloween and they had a lovely party with games etc. He loves dancing and the staff dance with him most days. I will always be forever grateful for what they are doing to help me and my hubby and I would definitely recommend this Home to everyone.
Review from Janet T (Wife of Resident/Service User)
stars
stars 13 November 2018
My brother was well looked after. Staff were excellent and played games and all the activities to keep him occupied, respected and well looked after. As I said, all I can say to the staff is a big thank you.
Review from W M (Brother of Resident/Service User)