363 Aldridge Road, Perry Barr, Birmingham, B44 8BW
View Full Details of Willowbrook Care HomeIt took us a little while as a family to settle into Willowbrooke, but that was more about coming to terms with Dad's illness than anything else. The staff have been absolutely amazing from the start - always so supportive, positive, and caring. They really do work hard to make Dad as comfortable as possible, and nothing is ever too much trouble. I also love that we can visit at any time of the day, it makes such a difference to us and to Dad. The food is always good with plenty of choice and variety, which he enjoys. We're so grateful for the kindness and effort from everyone at Willowbrooke - it's made a tough situation much easier for us all.
We couldn't wish for a better home with the most amazing carers. You can see they all love our dad. We just turn up with no appointment, and dad is always spotless and well looked after. Entertainment in the home is so great as well
Staff on floor excellent, so caring to my husband and always ask how I am. They are so busy, more staff may help them. Food made to suit the residents' needs. Ladies clean the rooms every day (bedrooms) and all things are safe. Clothes are changed every day and washed and put back in room, sometimes only clothes go missing. They have people in to cut hair and nails. Activites are satisfactory but need more helpers so they can stay longer. Willowbrook is like a second home to me when I visit.
Since my husband has moved into Willowbrook after a rocky road with going in and out of hospital he has settled really well with the care and attention he has been getting, although he's been in only 4 months but what a difference, really pleased.
5 star for being caring, considerate and non-negligent. They put the safety and wellbeing first they are people friendly and very approachable. My grandad has come on miles through the assistance and support from their team.
It took us a little while as a family to settle into Willowbrooke, but that was more about coming to terms with Dad's illness than anything else. The staff have been absolutely amazing from the start - always so supportive, positive, and caring. They really do work hard to make Dad as comfortable as possible, and nothing is ever too much trouble. I also love that we can visit at any time of the day, it makes such a difference to us and to Dad. The food is always good with plenty of choice and variety, which he enjoys. We're so grateful for the kindness and effort from everyone at Willowbrooke - it's made a tough situation much easier for us all.
We couldn't wish for a better home with the most amazing carers. You can see they all love our dad. We just turn up with no appointment, and dad is always spotless and well looked after. Entertainment in the home is so great as well
Staff on floor excellent, so caring to my husband and always ask how I am. They are so busy, more staff may help them. Food made to suit the residents' needs. Ladies clean the rooms every day (bedrooms) and all things are safe. Clothes are changed every day and washed and put back in room, sometimes only clothes go missing. They have people in to cut hair and nails. Activites are satisfactory but need more helpers so they can stay longer. Willowbrook is like a second home to me when I visit.
Since my husband has moved into Willowbrook after a rocky road with going in and out of hospital he has settled really well with the care and attention he has been getting, although he's been in only 4 months but what a difference, really pleased.
5 star for being caring, considerate and non-negligent. They put the safety and wellbeing first they are people friendly and very approachable. My grandad has come on miles through the assistance and support from their team.