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Riverside Road, West Moors, Ferndown, BH22 0LQ
View Full Details of Brook ViewLatest Reviews for Brook View
28 July 2025
Having looked at other rest homes in areas Ferndown and West Moors, I decided it was so pretty at Brook View that was the one I wanted to spend my respite care in. (What a good job, it was the right one) All the staff were always smiling at you and even remembering my name was quite amazing, as not only mine but they were using other residents which made people happy, especially me. So pleased I have made this my home now.
28 May 2025
The staff are amazing, kind and caring, they go out of their way to help and consider everyones feelings.
16 May 2025
We are very happy with Brook View. Everything about it is perfect. The management the staff, everyone is very friendly. I wouldn't be able to find fault with anything at all.
23 April 2025
My mum has a stroke in 2024, on returning home after 2 and a half months in hospital, it was clear she was unhappy with the care she was being provided at home, so it was agreed she would become permanent at Brook View. My mum is really happy and cared for fabulously at Brook View, the staff are friendly, the attention to detail is wonderful and I couldn't be more happy.
17 April 2025
All of the staff are friendly, helpful and professional. Dad is well cared for and I am regularly updated on his health Brook View is a well run establishment with high standards.
01 April 2025
We cannot fault Brook View West Moors for all its care on every level.
21 February 2025
My husband and I have been treated with the utmost kindness and consideration. I am impressed with the special care shown to my husband, who has vascular dementia and Alzheimer's, as well as a physical disability.
11 October 2024
I arranged for my mum to come here for respite after being in hospital for breaking her hip. Some of the staff are lovely but I will not send her here again if respite is needed due to issues throughout her stay.
13 May 2024
From the outset, the management and the team at Brook View, West Moors, were helpful and accommodating during my mum’s stay with them. The managers went over and above to help move my mum from hospital into the home with minimum fuss. The care home team were so friendly and kind and took care of all my mum’s needs, including great food exercise and walking in the garden.
15 February 2024
What a lovely home. The staff are all so friendly and helpful and the amenities are amazing. The residents are relaxed and happy. I’m always made to feel very welcome and am usually offered a cup of tea or coffee with homemade cake when I’m there. Brook View is a joy to visit.
31 January 2024
The care that Mum has had here at Brook View is outstanding. Staff are wonderful, activities are wonderful also. So much choice for each individual.
25 January 2024
Fantastic staff working in this beautiful care home! I spent a lovely morning with my relative in their room and in the cafe. Was shown around all the facilities they had to offer by the knowledgeable reception staff. Felt like part of the family and eased my mind about my relative staying there. Thank you.
09 November 2023
My mother was a resident at Brook View during August and September of this year. From the moment she arrived every effort was made to make her feel welcome and to help her settle. All of the people with whom I had contact including management, reception, carers, nurses, companions and others organising activities were extremely nice to deal with and as well as demonstrating a high level of efficiency also showed empathy and great kindness towards my mother. The whole premises are light bright and airy and there is a really nice garden for residents to enjoy. The food and refreshments are of a high standard and my mother received a personal visit from the chef on her day of arrival to discuss her culinary likes and dislikes and to ask about her favourite dishes. Overall I was very pleased with the care my mother received during her stay.
11 October 2023
My mother had a two-week respite stay in Brook View. From my first encounter with management, receptionist, nurses, carers and support staff, they all made my mother and myself very welcome. Her room was a delight, very welcoming, with everything she needed for comfort during her stay. I went away feeling very confident she would be well cared for, which she was.
13 September 2023
From the moment I arrived I have received the very best of care and attention and the food is absolutely delightful. The choice of foods is excellent. Cleaning done regularly, clean towels each and every day and also a shower every day by your kind and caring staff. The only sad thing is the weather has been so bad, I was not able to visit your lovely gardens. But I will be back, rest assured. Thank you.
19 July 2023
Brook View is a beautiful place with amazing staff that always take the time out of their day to ensure their residents and visitors receive the best support and service possible. It has a wonderful culture and community that will make you feel right at home.
16 May 2023
My husband is very relaxed staying in Brook View. The staff are extremely attentive and caring and the food is delicious. He loves going to sit in the garden on a nice day and has great fun taking part in the activities organised.
16 May 2023
My husband moved to Brook view for a 4 week respite stay. So far he has only been there for 10 days but he has had excellent care. The staff have been attentive to his needs and very helpful in answering my many queries.
16 May 2023
My Mother who is 101 years old lived on her own until a few weeks ago when she had to spend a couple of weeks in hospital and recently moved into Brook View. We looked at many homes before we found Brook View and from the first time we walked in we knew this would make her happy. The home and all its facilities are all excellent, but also all the staff are happy and friendly, nothing is too much.
09 May 2023
Very happy here. Staff are wonderful.
Latest Reviews for Brook View
28 July 2025
Having looked at other rest homes in areas Ferndown and West Moors, I decided it was so pretty at Brook View that was the one I wanted to spend my respite care in. (What a good job, it was the right one) All the staff were always smiling at you and even remembering my name was quite amazing, as not only mine but they were using other residents which made people happy, especially me. So pleased I have made this my home now.
28 May 2025
The staff are amazing, kind and caring, they go out of their way to help and consider everyones feelings.
16 May 2025
We are very happy with Brook View. Everything about it is perfect. The management the staff, everyone is very friendly. I wouldn't be able to find fault with anything at all.
23 April 2025
My mum has a stroke in 2024, on returning home after 2 and a half months in hospital, it was clear she was unhappy with the care she was being provided at home, so it was agreed she would become permanent at Brook View. My mum is really happy and cared for fabulously at Brook View, the staff are friendly, the attention to detail is wonderful and I couldn't be more happy.
17 April 2025
All of the staff are friendly, helpful and professional. Dad is well cared for and I am regularly updated on his health Brook View is a well run establishment with high standards.
01 April 2025
We cannot fault Brook View West Moors for all its care on every level.
21 February 2025
My husband and I have been treated with the utmost kindness and consideration. I am impressed with the special care shown to my husband, who has vascular dementia and Alzheimer's, as well as a physical disability.
11 October 2024
I arranged for my mum to come here for respite after being in hospital for breaking her hip. Some of the staff are lovely but I will not send her here again if respite is needed due to issues throughout her stay.
13 May 2024
From the outset, the management and the team at Brook View, West Moors, were helpful and accommodating during my mum’s stay with them. The managers went over and above to help move my mum from hospital into the home with minimum fuss. The care home team were so friendly and kind and took care of all my mum’s needs, including great food exercise and walking in the garden.
15 February 2024
What a lovely home. The staff are all so friendly and helpful and the amenities are amazing. The residents are relaxed and happy. I’m always made to feel very welcome and am usually offered a cup of tea or coffee with homemade cake when I’m there. Brook View is a joy to visit.
31 January 2024
The care that Mum has had here at Brook View is outstanding. Staff are wonderful, activities are wonderful also. So much choice for each individual.
25 January 2024
Fantastic staff working in this beautiful care home! I spent a lovely morning with my relative in their room and in the cafe. Was shown around all the facilities they had to offer by the knowledgeable reception staff. Felt like part of the family and eased my mind about my relative staying there. Thank you.
09 November 2023
My mother was a resident at Brook View during August and September of this year. From the moment she arrived every effort was made to make her feel welcome and to help her settle. All of the people with whom I had contact including management, reception, carers, nurses, companions and others organising activities were extremely nice to deal with and as well as demonstrating a high level of efficiency also showed empathy and great kindness towards my mother. The whole premises are light bright and airy and there is a really nice garden for residents to enjoy. The food and refreshments are of a high standard and my mother received a personal visit from the chef on her day of arrival to discuss her culinary likes and dislikes and to ask about her favourite dishes. Overall I was very pleased with the care my mother received during her stay.
11 October 2023
My mother had a two-week respite stay in Brook View. From my first encounter with management, receptionist, nurses, carers and support staff, they all made my mother and myself very welcome. Her room was a delight, very welcoming, with everything she needed for comfort during her stay. I went away feeling very confident she would be well cared for, which she was.
13 September 2023
From the moment I arrived I have received the very best of care and attention and the food is absolutely delightful. The choice of foods is excellent. Cleaning done regularly, clean towels each and every day and also a shower every day by your kind and caring staff. The only sad thing is the weather has been so bad, I was not able to visit your lovely gardens. But I will be back, rest assured. Thank you.
19 July 2023
Brook View is a beautiful place with amazing staff that always take the time out of their day to ensure their residents and visitors receive the best support and service possible. It has a wonderful culture and community that will make you feel right at home.
16 May 2023
My husband is very relaxed staying in Brook View. The staff are extremely attentive and caring and the food is delicious. He loves going to sit in the garden on a nice day and has great fun taking part in the activities organised.
16 May 2023
My husband moved to Brook view for a 4 week respite stay. So far he has only been there for 10 days but he has had excellent care. The staff have been attentive to his needs and very helpful in answering my many queries.
16 May 2023
My Mother who is 101 years old lived on her own until a few weeks ago when she had to spend a couple of weeks in hospital and recently moved into Brook View. We looked at many homes before we found Brook View and from the first time we walked in we knew this would make her happy. The home and all its facilities are all excellent, but also all the staff are happy and friendly, nothing is too much.
09 May 2023
Very happy here. Staff are wonderful.