Submit a Review for Dovecote Residential Care Home
Hugar Road, High Spen, Rowlands Gill, NE39 2BQ
View full details of Dovecote Residential Care HomeLatest Reviews for Dovecote Residential Care Home
29 December 2025
It was a difficult decision to place my husband, who has young onset dementia, into care after a brief respite. It was becoming so very difficult to look after him at home. Dovecote has provided a warm,, safe and caring environment for my husband. The staff are all extremely caring, kind and
approachable to help with any concerns I may have. Niggles are addressed with professionalism. The food is outstanding, full marks to the kitchen staff. I am welcome any time of day I visit. Dovecote has been the right decision for us as a couple.
17 December 2025
Dovecote has been a first class experience for looking after my mother. The care and dedication from the staff is excellent. My mother is thriving since she has been a patient.
20 May 2025
My father was placed at Dovecote for respite. Myself and mother were caring for him at home but his behaviour deteriorated when I went overseas, we found the staff at the facility to be so caring, helpful and understanding, we asked to make the respite permanent, and I don't think you can get a
better recommendation than that. I myself being a nurse that started my career in a nursing home, understand the pressure the staff are under, but they never seem frustrated and are eager to please the residents and family. I was very impressed.
15 May 2025
During my time visiting my Auntie, celebrating her birthday, Auntie appeared relaxed, clean and well cared for. The home was clean and tidy, staff had put a lot of effort in making her birthday special providing a fabulous buffet for all residents and family. Staff very accommodating with support
and requests made my family.
15 May 2025
All the staff could not be more helpful towards to residents and their visitors. The staff are really informative regarding how the home is run. Its a pleasure to visit.
07 May 2025
All staff are friendly and approachable, home is clean. They have made Dad very welcome and treat him with dignity and respect, it gives us peace of mind that he is being cared for and is safe here.
24 December 2024
Excellent care was given to my husband. All members of staff were friendly and helpful. I was able to visit at any time of day. Other residents in the sitting room appeared comfortable and cheerful.
11 June 2024
Excellent care and very professional staff. Very helpful and caring.
21 May 2024
I found my experience as a service user to be very pleasurable and the staff are all solicitous and diligent. The carers themselves are all extremely supportive are helpful in any possible way.
27 February 2024
My father initially came into Dovecote for respite care last August. Cutting a long story short, the care he received and the change in him was exceptional. The home itself is like a home from home, lovely and clean and modern decoration makes it feel cosy and homely. Nothing is too much for the
management and staff.
27 February 2024
As can be seen by my ratings!
31 January 2024
I visit the home on a regular basis as a eucharistic minister in the Catholic Church. I always receive a warm welcome. The staff are great, very friendly and if I need any help, it's always on hand. When I walk in the home has a nice feel to it. I know it's a very difficult job at times. I speak to
the residents and they are well looked after and tell me so. The home seems to me to be a big part of the local community, to it's credit.
22 December 2023
Since the new manager has taken over it's definitely a lot cleaner. All staff look smart and take time to talk to residents.
04 December 2023
An urgent respite stay was needed for Dad as we had reached a crisis point in his dementia care. As this happened so quickly, we didn't have time to do the normal research and visit the home prior to his stay, so we went in there completely blind. But, we needn't have worried. The staff were all
welcoming and helpful, his room was lovely and he seemed content being there. It gave us peace of mind and also provided us with some desperately needed breathing space from caring responsibilities.
13 November 2023
The attention to detail is second to none. Staff go above and beyond to meet my mum's needs, and it is friendly and a warm and welcoming environment. I can honestly say that every staff member has taken time to get to know Mum, the food is very personalised to everyone’s different tastes. Nothing is
ever a problem, and Mum's care is first class. From the minute Mum has stayed at Dovecote, I have fully trusted the quality of her care and respected dignity. Mum is able to choose her own activities and weekly pampering sessions. Mum has a newly refurbished room, with a beautiful ensuite, looking onto a landscaped garden. We plan to plant spring bulbs soon in the grounds with a few other residents who share the same interests. The local community is involved in the care home, and they host and provide weekly events and activities for residents to join in if they wish. There is an impressive beauty salon for hair and nails onsite and a library for residents to share and exchange books.
08 November 2023
Often come to the home on a Wednesday to play bingo with the residents. The home is lovely and warm, and welcoming, nice and clean. We get a cuppa and a cake. The residents seem to love it. The staff are really nice and look after the residents. I have a friend who really looks forward to seeing us,
he sits with us when the home has anything on.
08 November 2023
Have been visiting a friend quite often. The home is beautifully decorated, very clean, staff are all lovely. My friend is very happy with his care and says food is lovely. He enjoys the arranged activities and loves the bingo. It's lovely that members of the public are able to come in and take
part. I have seen an amazing change in the home over the last few months.
01 November 2023
Since Mam arrived here, she is settling in really good compared to where she was previously. Doctor and nurses are getting her issues sorted straight away, staff are fabulous with her, just Mam's a bit frightened to ask the staff if there’s something she needs, but I am sure in time she will do.
Really good to know that she’s well cared for and family can go in at any time.
16 October 2023
Nana only arrived a day ago and already, literally overnight, we can see a positive change in her. Within a couple of hours of her being here a nurse was arranged to change dressings, a doctor has seen her to help get pain under control and she has slept (which is a huge step forward). She is eating
willingly. The process of being able to get here was made so easy for the family, with everything being explained every step of the way and what will happen in the future, with thanks to the manager for making what is a difficult time easier for the family. Nothing is a bother for any of the staff. They go above and beyond for residents and their families.
30 August 2023
My mother's care, and the environment has greatly improved since the appointment of the new manager and staff. Staff provide a person-centred approach to my mother and adapt their behaviours and routines to satisfy her needs. They empower her to make her own decisions when appropriate, while
maintaining her safety and facilitating interventions in her best interests. Staff are approachable and helpful, and listen to our opinions and wishes. They involve us in all aspects of her care and regularly invite us to meetings to review risk and care interventions. The environment has greatly improved over the past few months and is still ongoing, we can see changes every time we visit. It is now a pleasant and therapeutic place for residents and carers. The home has introduced carer involvement groups as well as regular joint activities e.g. bingo afternoon with carers, seasonal fayre/get-togethers etc. Finally but most importantly staff are caring and treat my mother with respect.
Latest Reviews for Dovecote Residential Care Home
29 December 2025
It was a difficult decision to place my husband, who has young onset dementia, into care after a brief respite. It was becoming so very difficult to look after him at home. Dovecote has provided a warm,, safe and caring environment for my husband. The staff are all extremely caring, kind and
approachable to help with any concerns I may have. Niggles are addressed with professionalism. The food is outstanding, full marks to the kitchen staff. I am welcome any time of day I visit. Dovecote has been the right decision for us as a couple.
17 December 2025
Dovecote has been a first class experience for looking after my mother. The care and dedication from the staff is excellent. My mother is thriving since she has been a patient.
20 May 2025
My father was placed at Dovecote for respite. Myself and mother were caring for him at home but his behaviour deteriorated when I went overseas, we found the staff at the facility to be so caring, helpful and understanding, we asked to make the respite permanent, and I don't think you can get a
better recommendation than that. I myself being a nurse that started my career in a nursing home, understand the pressure the staff are under, but they never seem frustrated and are eager to please the residents and family. I was very impressed.
15 May 2025
During my time visiting my Auntie, celebrating her birthday, Auntie appeared relaxed, clean and well cared for. The home was clean and tidy, staff had put a lot of effort in making her birthday special providing a fabulous buffet for all residents and family. Staff very accommodating with support
and requests made my family.
15 May 2025
All the staff could not be more helpful towards to residents and their visitors. The staff are really informative regarding how the home is run. Its a pleasure to visit.
07 May 2025
All staff are friendly and approachable, home is clean. They have made Dad very welcome and treat him with dignity and respect, it gives us peace of mind that he is being cared for and is safe here.
24 December 2024
Excellent care was given to my husband. All members of staff were friendly and helpful. I was able to visit at any time of day. Other residents in the sitting room appeared comfortable and cheerful.
11 June 2024
Excellent care and very professional staff. Very helpful and caring.
21 May 2024
I found my experience as a service user to be very pleasurable and the staff are all solicitous and diligent. The carers themselves are all extremely supportive are helpful in any possible way.
27 February 2024
My father initially came into Dovecote for respite care last August. Cutting a long story short, the care he received and the change in him was exceptional. The home itself is like a home from home, lovely and clean and modern decoration makes it feel cosy and homely. Nothing is too much for the
management and staff.
27 February 2024
As can be seen by my ratings!
31 January 2024
I visit the home on a regular basis as a eucharistic minister in the Catholic Church. I always receive a warm welcome. The staff are great, very friendly and if I need any help, it's always on hand. When I walk in the home has a nice feel to it. I know it's a very difficult job at times. I speak to
the residents and they are well looked after and tell me so. The home seems to me to be a big part of the local community, to it's credit.
22 December 2023
Since the new manager has taken over it's definitely a lot cleaner. All staff look smart and take time to talk to residents.
04 December 2023
An urgent respite stay was needed for Dad as we had reached a crisis point in his dementia care. As this happened so quickly, we didn't have time to do the normal research and visit the home prior to his stay, so we went in there completely blind. But, we needn't have worried. The staff were all
welcoming and helpful, his room was lovely and he seemed content being there. It gave us peace of mind and also provided us with some desperately needed breathing space from caring responsibilities.
13 November 2023
The attention to detail is second to none. Staff go above and beyond to meet my mum's needs, and it is friendly and a warm and welcoming environment. I can honestly say that every staff member has taken time to get to know Mum, the food is very personalised to everyone’s different tastes. Nothing is
ever a problem, and Mum's care is first class. From the minute Mum has stayed at Dovecote, I have fully trusted the quality of her care and respected dignity. Mum is able to choose her own activities and weekly pampering sessions. Mum has a newly refurbished room, with a beautiful ensuite, looking onto a landscaped garden. We plan to plant spring bulbs soon in the grounds with a few other residents who share the same interests. The local community is involved in the care home, and they host and provide weekly events and activities for residents to join in if they wish. There is an impressive beauty salon for hair and nails onsite and a library for residents to share and exchange books.
08 November 2023
Often come to the home on a Wednesday to play bingo with the residents. The home is lovely and warm, and welcoming, nice and clean. We get a cuppa and a cake. The residents seem to love it. The staff are really nice and look after the residents. I have a friend who really looks forward to seeing us,
he sits with us when the home has anything on.
08 November 2023
Have been visiting a friend quite often. The home is beautifully decorated, very clean, staff are all lovely. My friend is very happy with his care and says food is lovely. He enjoys the arranged activities and loves the bingo. It's lovely that members of the public are able to come in and take
part. I have seen an amazing change in the home over the last few months.
01 November 2023
Since Mam arrived here, she is settling in really good compared to where she was previously. Doctor and nurses are getting her issues sorted straight away, staff are fabulous with her, just Mam's a bit frightened to ask the staff if there’s something she needs, but I am sure in time she will do.
Really good to know that she’s well cared for and family can go in at any time.
16 October 2023
Nana only arrived a day ago and already, literally overnight, we can see a positive change in her. Within a couple of hours of her being here a nurse was arranged to change dressings, a doctor has seen her to help get pain under control and she has slept (which is a huge step forward). She is eating
willingly. The process of being able to get here was made so easy for the family, with everything being explained every step of the way and what will happen in the future, with thanks to the manager for making what is a difficult time easier for the family. Nothing is a bother for any of the staff. They go above and beyond for residents and their families.
30 August 2023
My mother's care, and the environment has greatly improved since the appointment of the new manager and staff. Staff provide a person-centred approach to my mother and adapt their behaviours and routines to satisfy her needs. They empower her to make her own decisions when appropriate, while
maintaining her safety and facilitating interventions in her best interests. Staff are approachable and helpful, and listen to our opinions and wishes. They involve us in all aspects of her care and regularly invite us to meetings to review risk and care interventions. The environment has greatly improved over the past few months and is still ongoing, we can see changes every time we visit. It is now a pleasant and therapeutic place for residents and carers. The home has introduced carer involvement groups as well as regular joint activities e.g. bingo afternoon with carers, seasonal fayre/get-togethers etc. Finally but most importantly staff are caring and treat my mother with respect.