My Dad went to Alderwood in December 2024, the service is second to none, he was happy and cared for, he enjoyed it, he loved Maria and all the staff. When my mum also shown signs of not being able to live independently there was never any other place that we felt she would be best placed than
Alderwood and she went in August 2025, since being in there she has been to Southport for fish n chips, a visit to the garden centre to name a few, the entertainment is fantastic and she is having an amazing time too! Big thanks to all the staff, they do an amazing job, sadly we lost our dad in March 2025 but Mum continues to thrive there and she is really happy and so are we! Well done guys xx
14 January 2026
My dad has severe dementia, blind in one eye has prostate issues, Parkinson's and a cataract, he struggles to walk so his needs are intensely specific.
The carers and management are fantastic is caring for him, nothing is ever a problem he is happy, safe & clean, well fed and always has a smile.
I cannot recommend the team highly enough they are amazing, they have also helped me though the bad times when dad hasn't been well and I have been overwhelmed, they have been supporting, caring and assuring.
I am truly grateful to have such a team supporting my dad and me.
02 December 2025
The home is warm and friendly. The staff interact well with the residents and have lots of fun, enjoying activities with them. The staff are supportive and kind. I would recommend this home to anyone who wants their loved ones to feel loved, cared for and supported.
25 November 2025
Service for the residents is second to none - always treat my mum like one of their own family.
In addition activities for the residents are excellent including themed events - Halloween ball was great and more recently armistice day and trips out
11 August 2025
I cannot recommend this Care Home enough. I knew the moment I walked in this was the place that our Amazing Mum of 95 years young would be happy, secure and well looked after. My expectations haven't been disappointed.
Staff from all departments welcome you with a smile and a friendly face and
nothing is too much trouble.
All staff are well trained and knowledgeable about their residents needs. The staff and Management really do care about their residents and make a great team in providing the highest level of support to our Mums wellbeing.
Alderwood is in a beautiful setting with lovely gardens. Everything from the food to the housekeeping and the bedrooms are of a good standard. The range of activities on offer is also varied and of a high standard and fully inclusive.
A wonderful team providing a wonderful service. What more can a family ask for when entrusting their most precious possession into the care of others.
29 July 2025
Very happy with the level of care provided at Alderwood. My wife has a comfortable, clean room, and loves the food here. Staff and management are excellent, and residents are treated with care and dignity within a secure environment. Residents are encouraged to take part in activities most days;
these are popular and varied, and this builds a good atmosphere.
15 July 2025
We are so very happy with the care service for our mother. It's a beautiful home , the gardens , dining room and all bedrooms are kept to a very high standard. The staff are lovely and treat all the residents with the utmost respect. The entertainment is brilliant, which is needed to stimulate
all residents and make them feel young again. I would highly recommend this care home , my mother and the other residents have their dignity restored as old age and medical conditions robs them of so much.
10 April 2025
My Mum has recently moved into Alderwood. She has mental & physical health needs. She's been struggling living by herself for over a year and arrived at Alderwood in a bad way. In just a short space of time and being properly looked after we are amazed how well she now seems. She's genuinely happy &
settled. My Mum has clicked well with the staff and feels at ease with them. She trusts them and allows them to look after her. It's a casual atmosphere around the place which is great. The staff are all extremely friendly & helpful. Everyone is on the ball and communication is spot on. It's just what my Mum was needing. She's enjoying the environment, the staff, the food and having her hair done. We were worried about Mum going into a care home and the implications. Turns out Mum has embraced it as a positive move, enjoying the perks and treats it like an all inclusive holiday. Many thanks to Alderwood and staff. We are thankful.
27 January 2025
Nothing is ever too much trouble. The way the staff are with the residents is heartwarming. They are treated like family members and go above and beyond to ensure all the residents and families feel safe and confident entrusting our loved ones into their care.
15 January 2025
My first experience of Alderwood Care Home was a visit to my mother's home to assess her suitability to go into care at the home. It was carried out by the manager and a member of staff, who were very professional explaining the facilities and answering all our queries. Even at this stage, my mother
was made to feel that Alderwood would be a happy and settled environment. Now, seven months later I can honestly say that the whole experience of such a life-changing step has changed my mother's outlook on life and has enhanced her confidence with both the staff and other residents. The home is always clean and the staff are always welcoming with a chat and a smile. All her health needs are met, both physically and mentally. I would definitely recommend Alderwood Care Home to anyone.
17 December 2024
Alderwood Care Home has been a fantastic choice for my mother's care. The staff create such a friendly and supportive environment, always ensuring residents feel valued and comfortable. They've built a real sense of community, and it's clear they genuinely care about the well-being of everyone
there.
The home is always clean, well-organized, and welcoming, with plenty of activities to keep residents engaged. I'm so grateful for the peace of mind Alderwood provides, knowing my mother is safe, happy and well cared for.
17 December 2024
Alderwood Residential Care Home has provided exceptional care and comfort for my mother, who is 100 years old this month. The staff are incredibly attentive, compassionate and treat residents with genuine respect and dignity. They go above and beyond to ensure a warm, welcoming atmosphere that truly
feels like home. The facilities are always clean and well-maintained and the activities provided are thoughtfully planned to engage and uplift the residents. I have full peace of mind knowing my mother is in such capable and caring hands. The team at Alderwood takes the time to communicate effectively with family members, keeping us informed and involved in her care. Their kindness and professionalism make a world of difference.
I am deeply grateful for the love and dedication they show my mother every day and I would wholeheartedly recommend Alderwood Residential Care Home to anyone seeking quality care for a loved one.
23 April 2024
My mum moved into Alderwood in November 2023. Since then, Mum has received the utmost care, respect and dignity from all members of staff. The care home is lovely and clean and homely. All staff are very supportive to the residents and their families. It offers a home from home environment which is
essential for the residents sense of belonging and for them to be settled. The residents are very well cared for by all the staff in every way by the friendly staff.
26 September 2023
I am unable to single any particular member of the team for above and beyond treatment of my dad and observing them with the other residents and how they genuinely care. They also have a very pleasant approach to visitors and get to know the family dynamic, you are made to feel welcomed into their
home.
08 September 2023
My dad was admitted to Alderwood Care Home in March 2023 from hospital after becoming acutely unwell and this exacerbated his pre-existing dementia. He was unable to live at home with my mum as he was unable to maintain a safe environment and needed help with all activities of daily living.
From
the first moment we looked around the care home, there was a warm, calm, welcoming and homely feel. Dad moving into a care home was a huge shock and upset for our family and very distressing for my mum. The staff at the care home have been wonderful in ensuring our family feel welcome and supported during this transition. Nothing has ever been too much trouble. All staff at the care home have taken the time to get to know Dad, his likes/dislikes, routines and are always kind, gentle, thoughtful, compassionate and respectful.
My family and I feel complete confidence that Dad is safe and receiving the best care. We are so thankful to all the staff at Alderwood for everything they do.
02 June 2023
Mum went into Alderwood for respite when Dad was in hospital and remained there as a result of his ongoing ill health and her own problems with dementia. She was very happy there and the care the girls gave her was first-class. The Manager was supportive of both her, my dad and me during a very
difficult time and as the end came, couldn't have been more respectful. I would recommend Alderwood to anyone facing the difficult decision for their own family members.
16 May 2023
Alderwood Care Home has been brilliant with my auntie who is 93. The staff are always friendly and very accommodating.
If there has been a problem, management has dealt with it fast and efficiently.
My auntie loves living here there’s always something going on for the residents to do like arts
and crafts, trips out and singers.
13 April 2023
My dad first went to Alderwood in November 2022 for respite care whilst my mum had been admitted to hospital. However, as my mum struggled with her own health my sister and I had to make a very difficult decision to ask if my dad could become a full-time resident. The manager was absolutely amazing
to help us make this decision. She has a fabulous team of carers who provide the best possible care for my dad to make everyday the best he could possibly hope living apart from my mum.
My sister and I really can't thank everyone at Alderwood enough for the hard work, help, support and most important the laughter they bring to my dad every single day.
Thank you so much and keep up the great work, we really do appreciate it!
13 April 2023
Deciding to move Dad into Alderwood was one of the hardest we have had to make. At the same time, Mum was critically ill in hospital.
We were reassured by the manager and her caring and professional team that they would take good care of Dad, allowing us to focus on Mum.
As time passed, Dad
settled in very well and is so happy with the care he is receiving.
Recently we celebrated my Mum and Dad's 88th birthday and their 66th wedding anniversary. Alderwood were absolutely amazing, arranging birthday teas for them in the Teapot Room, decorating it with balloons, bunting and flowers.
Alderwood staff have gone over and above to make these family events so very special, giving the family wonderful memories.
It's not just the special occasions, on every visit to see Dad, we are met with caring, happy and professional staff. Now we can truly relax, safe in the knowledge that Alderwood are taking excellent care of Dad. And he is thriving too, which is priceless.
Amazing Alderwood staff.
22 March 2023
When the time finally came for us to place Mum into care it was very difficult and emotional. The staff at Alderwood Care Home made it that bit easier. They were very supportive and caring. Over the last twelve months, we have had some ups and downs with Mum's health but through it, all the staff
have been there not only looking after Mum but us as well, going that extra mile. I can’t begin to imagine how difficult it can be for them but they keep smiling and providing a great level of care to all residents. Although Mum doesn’t really get involved in the activities from what I see, the other residents really enjoy the crafts, music, days out and games that are available throughout the week. All of the staff take time out to chat to all the residents making them feel safe and secure in what must be a very frightening time in their lives. Thank you.
Latest Reviews for Alderwood Care Home
16 January 2026
My Dad went to Alderwood in December 2024, the service is second to none, he was happy and cared for, he enjoyed it, he loved Maria and all the staff. When my mum also shown signs of not being able to live independently there was never any other place that we felt she would be best placed than
Alderwood and she went in August 2025, since being in there she has been to Southport for fish n chips, a visit to the garden centre to name a few, the entertainment is fantastic and she is having an amazing time too! Big thanks to all the staff, they do an amazing job, sadly we lost our dad in March 2025 but Mum continues to thrive there and she is really happy and so are we! Well done guys xx
14 January 2026
My dad has severe dementia, blind in one eye has prostate issues, Parkinson's and a cataract, he struggles to walk so his needs are intensely specific.
The carers and management are fantastic is caring for him, nothing is ever a problem he is happy, safe & clean, well fed and always has a smile.
I cannot recommend the team highly enough they are amazing, they have also helped me though the bad times when dad hasn't been well and I have been overwhelmed, they have been supporting, caring and assuring.
I am truly grateful to have such a team supporting my dad and me.
02 December 2025
The home is warm and friendly. The staff interact well with the residents and have lots of fun, enjoying activities with them. The staff are supportive and kind. I would recommend this home to anyone who wants their loved ones to feel loved, cared for and supported.
25 November 2025
Service for the residents is second to none - always treat my mum like one of their own family.
In addition activities for the residents are excellent including themed events - Halloween ball was great and more recently armistice day and trips out
11 August 2025
I cannot recommend this Care Home enough. I knew the moment I walked in this was the place that our Amazing Mum of 95 years young would be happy, secure and well looked after. My expectations haven't been disappointed.
Staff from all departments welcome you with a smile and a friendly face and
nothing is too much trouble.
All staff are well trained and knowledgeable about their residents needs. The staff and Management really do care about their residents and make a great team in providing the highest level of support to our Mums wellbeing.
Alderwood is in a beautiful setting with lovely gardens. Everything from the food to the housekeeping and the bedrooms are of a good standard. The range of activities on offer is also varied and of a high standard and fully inclusive.
A wonderful team providing a wonderful service. What more can a family ask for when entrusting their most precious possession into the care of others.
29 July 2025
Very happy with the level of care provided at Alderwood. My wife has a comfortable, clean room, and loves the food here. Staff and management are excellent, and residents are treated with care and dignity within a secure environment. Residents are encouraged to take part in activities most days;
these are popular and varied, and this builds a good atmosphere.
15 July 2025
We are so very happy with the care service for our mother. It's a beautiful home , the gardens , dining room and all bedrooms are kept to a very high standard. The staff are lovely and treat all the residents with the utmost respect. The entertainment is brilliant, which is needed to stimulate
all residents and make them feel young again. I would highly recommend this care home , my mother and the other residents have their dignity restored as old age and medical conditions robs them of so much.
10 April 2025
My Mum has recently moved into Alderwood. She has mental & physical health needs. She's been struggling living by herself for over a year and arrived at Alderwood in a bad way. In just a short space of time and being properly looked after we are amazed how well she now seems. She's genuinely happy &
settled. My Mum has clicked well with the staff and feels at ease with them. She trusts them and allows them to look after her. It's a casual atmosphere around the place which is great. The staff are all extremely friendly & helpful. Everyone is on the ball and communication is spot on. It's just what my Mum was needing. She's enjoying the environment, the staff, the food and having her hair done. We were worried about Mum going into a care home and the implications. Turns out Mum has embraced it as a positive move, enjoying the perks and treats it like an all inclusive holiday. Many thanks to Alderwood and staff. We are thankful.
27 January 2025
Nothing is ever too much trouble. The way the staff are with the residents is heartwarming. They are treated like family members and go above and beyond to ensure all the residents and families feel safe and confident entrusting our loved ones into their care.
15 January 2025
My first experience of Alderwood Care Home was a visit to my mother's home to assess her suitability to go into care at the home. It was carried out by the manager and a member of staff, who were very professional explaining the facilities and answering all our queries. Even at this stage, my mother
was made to feel that Alderwood would be a happy and settled environment. Now, seven months later I can honestly say that the whole experience of such a life-changing step has changed my mother's outlook on life and has enhanced her confidence with both the staff and other residents. The home is always clean and the staff are always welcoming with a chat and a smile. All her health needs are met, both physically and mentally. I would definitely recommend Alderwood Care Home to anyone.
17 December 2024
Alderwood Care Home has been a fantastic choice for my mother's care. The staff create such a friendly and supportive environment, always ensuring residents feel valued and comfortable. They've built a real sense of community, and it's clear they genuinely care about the well-being of everyone
there.
The home is always clean, well-organized, and welcoming, with plenty of activities to keep residents engaged. I'm so grateful for the peace of mind Alderwood provides, knowing my mother is safe, happy and well cared for.
17 December 2024
Alderwood Residential Care Home has provided exceptional care and comfort for my mother, who is 100 years old this month. The staff are incredibly attentive, compassionate and treat residents with genuine respect and dignity. They go above and beyond to ensure a warm, welcoming atmosphere that truly
feels like home. The facilities are always clean and well-maintained and the activities provided are thoughtfully planned to engage and uplift the residents. I have full peace of mind knowing my mother is in such capable and caring hands. The team at Alderwood takes the time to communicate effectively with family members, keeping us informed and involved in her care. Their kindness and professionalism make a world of difference.
I am deeply grateful for the love and dedication they show my mother every day and I would wholeheartedly recommend Alderwood Residential Care Home to anyone seeking quality care for a loved one.
23 April 2024
My mum moved into Alderwood in November 2023. Since then, Mum has received the utmost care, respect and dignity from all members of staff. The care home is lovely and clean and homely. All staff are very supportive to the residents and their families. It offers a home from home environment which is
essential for the residents sense of belonging and for them to be settled. The residents are very well cared for by all the staff in every way by the friendly staff.
26 September 2023
I am unable to single any particular member of the team for above and beyond treatment of my dad and observing them with the other residents and how they genuinely care. They also have a very pleasant approach to visitors and get to know the family dynamic, you are made to feel welcomed into their
home.
08 September 2023
My dad was admitted to Alderwood Care Home in March 2023 from hospital after becoming acutely unwell and this exacerbated his pre-existing dementia. He was unable to live at home with my mum as he was unable to maintain a safe environment and needed help with all activities of daily living.
From
the first moment we looked around the care home, there was a warm, calm, welcoming and homely feel. Dad moving into a care home was a huge shock and upset for our family and very distressing for my mum. The staff at the care home have been wonderful in ensuring our family feel welcome and supported during this transition. Nothing has ever been too much trouble. All staff at the care home have taken the time to get to know Dad, his likes/dislikes, routines and are always kind, gentle, thoughtful, compassionate and respectful.
My family and I feel complete confidence that Dad is safe and receiving the best care. We are so thankful to all the staff at Alderwood for everything they do.
02 June 2023
Mum went into Alderwood for respite when Dad was in hospital and remained there as a result of his ongoing ill health and her own problems with dementia. She was very happy there and the care the girls gave her was first-class. The Manager was supportive of both her, my dad and me during a very
difficult time and as the end came, couldn't have been more respectful. I would recommend Alderwood to anyone facing the difficult decision for their own family members.
16 May 2023
Alderwood Care Home has been brilliant with my auntie who is 93. The staff are always friendly and very accommodating.
If there has been a problem, management has dealt with it fast and efficiently.
My auntie loves living here there’s always something going on for the residents to do like arts
and crafts, trips out and singers.
13 April 2023
My dad first went to Alderwood in November 2022 for respite care whilst my mum had been admitted to hospital. However, as my mum struggled with her own health my sister and I had to make a very difficult decision to ask if my dad could become a full-time resident. The manager was absolutely amazing
to help us make this decision. She has a fabulous team of carers who provide the best possible care for my dad to make everyday the best he could possibly hope living apart from my mum.
My sister and I really can't thank everyone at Alderwood enough for the hard work, help, support and most important the laughter they bring to my dad every single day.
Thank you so much and keep up the great work, we really do appreciate it!
13 April 2023
Deciding to move Dad into Alderwood was one of the hardest we have had to make. At the same time, Mum was critically ill in hospital.
We were reassured by the manager and her caring and professional team that they would take good care of Dad, allowing us to focus on Mum.
As time passed, Dad
settled in very well and is so happy with the care he is receiving.
Recently we celebrated my Mum and Dad's 88th birthday and their 66th wedding anniversary. Alderwood were absolutely amazing, arranging birthday teas for them in the Teapot Room, decorating it with balloons, bunting and flowers.
Alderwood staff have gone over and above to make these family events so very special, giving the family wonderful memories.
It's not just the special occasions, on every visit to see Dad, we are met with caring, happy and professional staff. Now we can truly relax, safe in the knowledge that Alderwood are taking excellent care of Dad. And he is thriving too, which is priceless.
Amazing Alderwood staff.
22 March 2023
When the time finally came for us to place Mum into care it was very difficult and emotional. The staff at Alderwood Care Home made it that bit easier. They were very supportive and caring. Over the last twelve months, we have had some ups and downs with Mum's health but through it, all the staff
have been there not only looking after Mum but us as well, going that extra mile. I can’t begin to imagine how difficult it can be for them but they keep smiling and providing a great level of care to all residents. Although Mum doesn’t really get involved in the activities from what I see, the other residents really enjoy the crafts, music, days out and games that are available throughout the week. All of the staff take time out to chat to all the residents making them feel safe and secure in what must be a very frightening time in their lives. Thank you.