Simpson Road, Boothstown, Worsley, Manchester M28 1LT
Alderwood prides itself on the care and attention given to residents and their families. Carers concentrate on getting to know you and your loved one, enabling us to look after physical needs and more importantly delivering what emotional support you and your family need.
The team accept that choosing a care home is one of the most difficult decisions a family member or advocate can make and are here to help you through that decision, through the move in and beyond.
Excellent care is the key objective of each of the team members. Caring for those who can no longer look after themselves is what they do best, with an approach that takes into account that although there will be aspects of daily care and activity that residents could not manage at home, carers continue to encourage independence wherever possible - thus enabling residents to make the most of what they can do on a daily basis.
Freshly-cooked food allows the home to pursue sound nutrition and pleasant surroundings make Alderwood a satisfying residence in which to spend a retirement.
Carers support an active lifestyle alongside professional care part of their core mission, endeavouring to ensure that both residents and visitors enjoy their time spent at the home. Has all of the usual benefits of a care home, including en suite rooms, excellent communal spaces and areas for residents to enjoy quiet times.
Also offers excellent activities at the home, which offer stimulation and engagement to all residents. An activities co-ordinator works with individuals to ensure that they offer activities that will suit each person and sometimes this means that one to one activity is more appropriate than group activities.
Group: Hill Care
Person in charge: Emma Willoughby (Manager)
Local Authority / Social Services: Salford City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 39 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke
Admission Information: Ages 55+.
Single Rooms: 39
Rooms with ensuite WC: 39
Facilities & Services: Day Care • Respite Care • Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Alderwood Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.4 (maximum of 10) for Alderwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Alderwood Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.883 for Alderwood Care Home is calculated as follows: ( (53 Excellents x 5) + (7 Goods x 4) ) ÷ 60 Ratings = 4.883
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.506 Points relating to the number of positive Reviews for Alderwood Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 2 Reviews ÷ 7.8 Target = 0.256
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Alderwood Care Home has a Review Score of 8.4 (8.389) from 5 Reviews
Review submitted from a Postal Card by Patricia H (Daughter of Resident) on Friday 20 April 2018. Relates to March 2018.
I cannot praise the staff highly enough, they are all friendly and helpful.
They have treated my mother exceptionally well in the time she has been here. My mother had her 100th birthday on the 22nd March 2018 and the carers and staff organised a lovely birthday party for her and the residents along with all of mum's family. Everyone had a brilliant day thanks to the staff at Alderwood Care Home.
How likely would you be to recommend Alderwood Care Home? Extremely Likely
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Emma Willoughby, Manager at Alderwood Care Home responded to this review on 20 Apr 2018:
Thank you for your kind words, we all thoroughly enjoyed Mum's special day and I can say this on behalf of all the team here at Alderwood, it's a pleasure to be looking after Mum.
Review submitted from a Website Submission by Jennifer L (Daughter of Resident) on Tuesday 18 July 2017. Relates to July 2017.
My wonderful mum passed away here yesterday after a debilitating illness. The care she received following her return from the hospital was second to none. Everyone involved treated her with the dignity and kindness she deserved even moving her bed to the window so she could look at the trees. I am so grateful that she got to spend her final days here rather than in hospital and would like to thank everyone concerned for making this possible. Once again thank you all. x
How likely would you be to recommend Alderwood Care Home? Extremely Likely
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Cher Jarvis, Manager at Alderwood Care Home responded to this review on 24 Jul 2017:
Thank you for your kind words, it was an honour and a privilege getting to know your mum.
Review submitted from a Postal Card by Pauline D (Daughter of Resident) on Monday 24 April 2017. Relates to April 2017.
Mum first arrived at Alderwood in 2014. The staff were very welcoming and gave much-needed reassurance to both mum and relatives. Her physical condition has improved greatly since being at Alderwood due to the good care she is receiving. She is happy that everyone knows her and enjoys the food which is tasty and well presented. The staff are thoughtful, caring and hard working and involve mum in making decisions about her care where possible. The staff treat mum with respect and consideration and are equally thoughtful when dealing with family members. The home is purpose built and is well maintained. It is a warm, comfortable and welcoming place. I am happy that mum is in a safe, healthy and caring environment.
How likely would you be to recommend Alderwood Care Home? Extremely Likely
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Cher Jarvis, Manager at Alderwood Care Home responded to this review on 24 Apr 2017:
Thank you for your lovely review Pauline.
Review submitted from a Postal Card by Ernest W (Resident) on Thursday 30 March 2017. Relates to February 2017.
During my 10-month stay at Alderwood, I was looked after with the utmost care and attention. All the staff were caring and conscientious and treated me with dignity and respect. The food was good and I always enjoyed my meals. In January a new manager was appointed and I feel that Alderwood was now in safe hands.
How likely would you be to recommend Alderwood Care Home? Extremely Likely
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Review submitted from a Postal Card by Lynne S (Daughter of Resident) on Thursday 7 January 2016. Relates to November 2015.
Alderwood has to be one of the best care homes. My mother was in a poor state of health when she went there and with the excellent quality of care she received from all the staff she very quickly improved. Staff treat all residents with dignity and care as if they are their own family. Nothing is too much trouble and they are always courteous to family members. There are no specific times to visit which is always a good sign as family can visit at anytime. I cannot recommend Alderwood more highly. It is a super place.
How likely would you be to recommend Alderwood Care Home? Extremely Likely
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
February 2016
January 2016
Recipient: Alderwood Care Home
Date: Thursday 21 Jan 2016
There are currently no Care Home Idol entrants who have performed at Alderwood Care Home