Alderwood Care Home

Mum went into Alderwood for respite when Dad was in hospital and remained there as a result of his ongoing ill health and her own problems with dementia. She was very happy there and the care the girls gave her was first-class. The Manager was supportive of both her, my dad and me during a very difficult time and as the end came, couldn't have been more respectful. I would recommend Alderwood to anyone facing the difficult decision for their own family members.

My auntie loves living here there’s always something going on for the residents to do like arts and crafts, trips out and singers.

Thank you so much and keep up the great work, we really do appreciate it!

Amazing Alderwood staff.

When the time finally came for us to place Mum into care it was very difficult and emotional. The staff at Alderwood Care Home made it that bit easier. They were very supportive and caring. Over the last twelve months, we have had some ups and downs with Mum's health but through it, all the staff have been there not only looking after Mum but us as well, going that extra mile. I can’t begin to imagine how difficult it can be for them but they keep smiling and providing a great level of care to all residents. Although Mum doesn’t really get involved in the activities from what I see, the other residents really enjoy the crafts, music, days out and games that are available throughout the week. All of the staff take time out to chat to all the residents making them feel safe and secure in what must be a very frightening time in their lives. Thank you.

When choosing a home for your elderly parents is the most worrying time of your life, am I doing the right thing or the wrong thing and you do start to question yourself, even felt I had failed my dad and it is only now that I see I was only failing to keep him at home with me! My dad is so happy here and the staff are amazing and always willing to go that extra mile. The home itself is immaculately clean and my dad says the food is amazing, he even goes out on days out to watch shows or even the zoo. As a family, we have never looked back and if my dad could now come home, I don’t think he would. First-class care, cleanliness and friendliness, thank you to Alderwood and your amazing team.

My mother was cared for, for 7 years in Alderwood and I cannot fault the care she received. She was cared for with compassion and dignity to the day she passed away on 6th January 2022, by every member of staff working there. Not just the care staff but everyone there.

Excellent caring staff including caring and committed activities organiser. Skilled and efficient management team involving relations and organising meetings for residents' relatives. Lovely bedrooms with lots of space. Well organised visits and good communications.

To place a much loved Mum into residential care is a huge responsibility and tremendously difficult. Despite this, the staff at Alderwood have given Mum a significant amount of support over the past year to settle into a new environment and regularly go above and beyond their duties to provide a kind, caring and stimulating environment. To manage residents who have a significant degree of Dementia requires patience and a person-centred approach, all of which we have found at Alderwood. The activities on offer are varied and bring much joy to many residents. Staff working in all areas of the home, work towards making this a pleasant and welcoming environment. As an individual registered with the Health and Care Professions Council, I value and much appreciate the care and support provided at Alderwood.

I was very nervous about having my dad placed into respite but due to certain circumstances, my dad needed somewhere to stay short-term. You hear horror stories about care homes and I can honestly say as soon as he arrived I felt in my heart that he was in safe hands, my dad is not easily pleased by far and he can't wait for his next stay to say the least. He was a 'pampered pooch' when I came to pick him up. Throughout his stay, I received regular updates from staff and I know for sure me and my dad will have plenty of support from this service anytime and we will look forward to seeing them again soon.

The activities that are on offer put my own social life to shame with regular trips and activities always on the table. The food is both tasty and nutritious, and having just shared the Christmas dinner with them can confirm it's as good, if not better than some restaurants I have eaten at. My mother is 100 years young Christmas Eve and the effort put in to make the day special is above what I expected.

We are so happy we picked Alderwood for my mum. She is so happy there. The staff are fantastic, so good and caring. The home itself is lovely. The rooms are really nice. Couldn't have picked a better place. Would definitely recommend it.

The home is beautiful, in lovely surroundings, and the rooms are really pleasant. Everywhere is kept to a high standard of decoration and cleanliness. The staff are very friendly and welcoming and they all make efforts to converse with the residents. There are activities planned to stimulate residents and the standard of care is exceptional. The dining room is beautiful, with a lovely atmosphere and the food is well presented, well cooked and apparently 'delicious'. Top marks to Alderwood!

My relative has been here for two weeks but has settled well and been made to feel welcome and valued. When we visit, the staff are very friendly and seem happy working to support the residents. His care is being met well.

My Dad has now been at Alderwood Rest Home for approximately 4 months now. Thanks to all the care staff and all staff members he has settled in now and is happy. He lost his wife of 46 years in September 2018 and has prostate and bone cancer. All the staff, from the manager downwards have been fantastic and caring. I have worked in nursing for 27 years myself as a health care professional. I viewed many care home but knew straight away Alderwood was the right one. The manager is exceptional, and so are all the staff. Overall excellent care home.

I cannot praise the staff highly enough, they are all friendly and helpful.

They have treated my mother exceptionally well in the time she has been here. My mother had her 100th birthday on the 22nd March 2018 and the carers and staff organised a lovely birthday party for her and the residents along with all of mum's family. Everyone had a brilliant day thanks to the staff at Alderwood Care Home.

My wonderful mum passed away here yesterday after a debilitating illness. The care she received following her return from the hospital was second to none. Everyone involved treated her with the dignity and kindness she deserved even moving her bed to the window so she could look at the trees. I am so grateful that she got to spend her final days here rather than in hospital and would like to thank everyone concerned for making this possible. Once again thank you all. x

Mum first arrived at Alderwood in 2014. The staff were very welcoming and gave much-needed reassurance to both mum and relatives. Her physical condition has improved greatly since being at Alderwood due to the good care she is receiving. She is happy that everyone knows her and enjoys the food which is tasty and well presented. The staff are thoughtful, caring and hard working and involve mum in making decisions about her care where possible. The staff treat mum with respect and consideration and are equally thoughtful when dealing with family members. The home is purpose built and is well maintained. It is a warm, comfortable and welcoming place. I am happy that mum is in a safe, healthy and caring environment.

During my 10-month stay at Alderwood, I was looked after with the utmost care and attention. All the staff were caring and conscientious and treated me with dignity and respect. The food was good and I always enjoyed my meals. In January a new manager was appointed and I feel that Alderwood was now in safe hands.

Alderwood has to be one of the best care homes. My mother was in a poor state of health when she went there and with the excellent quality of care she received from all the staff she very quickly improved. Staff treat all residents with dignity and care as if they are their own family. Nothing is too much trouble and they are always courteous to family members. There are no specific times to visit which is always a good sign as family can visit at anytime. I cannot recommend Alderwood more highly. It is a super place.