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The team accept that choosing a care home is one of the most difficult decisions a family member or advocate can make and are here to...
Care Provided by Alderwood Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Alderwood Care Home for full pricing details and T&Cs.
Contact Alderwood Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hill Care
- Private Owned
Person in charge
- Angela De Mascia (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (39)
- Single Rooms with ensuite Wet Room (1)
Alderwood Care Home Reviews (38)
Alderwood Care Home has a Review Score of 9.8 (9.791) out of 10, based on 15 reviews in the last 2 years.
Over all time Alderwood Care Home has 38 reviews.
My sister and I really can't thank everyone at Alderwood enough for the hard work, help, support and most important the laughter they bring to my dad every single day.
Thank you so much and keep up the great work, we really do appreciate it!
Thank you so much for this lovely review, your dad is very much loved by everyone at Alderwood and he brings us as much laughter as we do with him. If you need anything please don't hesitate to contact me or the care team.
We were reassured by the manager and her caring and professional team that they would take good care of Dad, allowing us to focus on Mum.
As time passed, Dad settled in very well and is so happy with the care he is receiving.
Recently we celebrated my Mum and Dad's 88th birthday and their 66th wedding anniversary. Alderwood were absolutely amazing, arranging birthday teas for them in the Teapot Room, decorating it with balloons, bunting and flowers.
Alderwood staff have gone over and above to make these family events so very special, giving the family wonderful memories.
It's not just the special occasions, on every visit to see Dad, we are met with caring, happy and professional staff. Now we can truly relax, safe in the knowledge that Alderwood are taking excellent care of Dad. And he is thriving too, which is priceless.
Amazing Alderwood staff.
Thank you so much for this lovely review of Alderwood. We pride ourselves on making memories for families and being there when we are called upon to go that extra mile. If you ever need anything please contact the home and we will only be too happy to help. Your dad is very much loved by the Alderwood family.
When the time finally came for us to place Mum into care it was very difficult and emotional. The staff at Alderwood Care Home made it that bit easier. They were very supportive and caring. Over the last twelve months, we have had some ups and downs with Mum's health but through it, all the staff have been there not only looking after Mum but us as well, going that extra mile. I can’t begin to imagine how difficult it can be for them but they keep smiling and providing a great level of care to all residents. Although Mum doesn’t really get involved in the activities from what I see, the other residents really enjoy the crafts, music, days out and games that are available throughout the week. All of the staff take time out to chat to all the residents making them feel safe and secure in what must be a very frightening time in their lives. Thank you.
Thank you so much for your lovely comments, this means a lot to all the staff that you feel your mum is supported and also that you as a family feel supported by the staff at Alderwood.
When choosing a home for your elderly parents is the most worrying time of your life, am I doing the right thing or the wrong thing and you do start to question yourself, even felt I had failed my dad and it is only now that I see I was only failing to keep him at home with me! My dad is so happy here and the staff are amazing and always willing to go that extra mile. The home itself is immaculately clean and my dad says the food is amazing, he even goes out on days out to watch shows or even the zoo. As a family, we have never looked back and if my dad could now come home, I don’t think he would. First-class care, cleanliness and friendliness, thank you to Alderwood and your amazing team.
Kindest regards.
My mother was cared for, for 7 years in Alderwood and I cannot fault the care she received. She was cared for with compassion and dignity to the day she passed away on 6th January 2022, by every member of staff working there. Not just the care staff but everyone there.
Thank you so much for this lovely review. Your beautiful mum will be sadly missed by all at Alderwood. I will pass this review on to all staff.
Excellent caring staff including caring and committed activities organiser. Skilled and efficient management team involving relations and organising meetings for residents' relatives. Lovely bedrooms with lots of space. Well organised visits and good communications.
Thank you so much for this lovely review Janet, it is very much appreciated by the staff and I to see such lovely comments and recognition of the hard work everyone does at Alderwood on a daily basis.
To place a much loved Mum into residential care is a huge responsibility and tremendously difficult. Despite this, the staff at Alderwood have given Mum a significant amount of support over the past year to settle into a new environment and regularly go above and beyond their duties to provide a kind, caring and stimulating environment. To manage residents who have a significant degree of Dementia requires patience and a person-centred approach, all of which we have found at Alderwood. The activities on offer are varied and bring much joy to many residents. Staff working in all areas of the home, work towards making this a pleasant and welcoming environment. As an individual registered with the Health and Care Professions Council, I value and much appreciate the care and support provided at Alderwood.
Thank you so much for your review of our home; you have encapsulated everything we strive to do in your comment, and we are delighted to read how much it is appreciated. We will share the review with our staff team, who will be over the moon with your words. Take care and keep safe.
I was very nervous about having my dad placed into respite but due to certain circumstances, my dad needed somewhere to stay short-term. You hear horror stories about care homes and I can honestly say as soon as he arrived I felt in my heart that he was in safe hands, my dad is not easily pleased by far and he can't wait for his next stay to say the least. He was a 'pampered pooch' when I came to pick him up. Throughout his stay, I received regular updates from staff and I know for sure me and my dad will have plenty of support from this service anytime and we will look forward to seeing them again soon.
Thank you so much for this lovely review Lisa, we are looking forward to seeing your lovely Dad again soon.
The activities that are on offer put my own social life to shame with regular trips and activities always on the table. The food is both tasty and nutritious, and having just shared the Christmas dinner with them can confirm it's as good, if not better than some restaurants I have eaten at. My mother is 100 years young Christmas Eve and the effort put in to make the day special is above what I expected.
Thank you so much for your kind words, they really do mean so much.
We are so happy we picked Alderwood for my mum. She is so happy there. The staff are fantastic, so good and caring. The home itself is lovely. The rooms are really nice. Couldn't have picked a better place. Would definitely recommend it.
The home is beautiful, in lovely surroundings, and the rooms are really pleasant. Everywhere is kept to a high standard of decoration and cleanliness. The staff are very friendly and welcoming and they all make efforts to converse with the residents. There are activities planned to stimulate residents and the standard of care is exceptional. The dining room is beautiful, with a lovely atmosphere and the food is well presented, well cooked and apparently 'delicious'. Top marks to Alderwood!
Thank you for your lovely comments :)
My relative has been here for two weeks but has settled well and been made to feel welcome and valued. When we visit, the staff are very friendly and seem happy working to support the residents. His care is being met well.
Thank you for the kind words, Barbara. It's a pleasure to be looking after dad.
My Dad has now been at Alderwood Rest Home for approximately 4 months now. Thanks to all the care staff and all staff members he has settled in now and is happy. He lost his wife of 46 years in September 2018 and has prostate and bone cancer. All the staff, from the manager downwards have been fantastic and caring. I have worked in nursing for 27 years myself as a health care professional. I viewed many care home but knew straight away Alderwood was the right one. The manager is exceptional, and so are all the staff. Overall excellent care home.
Thank you for your lovely words, it means a lot :) x
I cannot praise the staff highly enough, they are all friendly and helpful.
They have treated my mother exceptionally well in the time she has been here. My mother had her 100th birthday on the 22nd March 2018 and the carers and staff organised a lovely birthday party for her and the residents along with all of mum's family. Everyone had a brilliant day thanks to the staff at Alderwood Care Home.
Thank you for your kind words, we all thoroughly enjoyed Mum's special day and I can say this on behalf of all the team here at Alderwood, it's a pleasure to be looking after Mum.
My wonderful mum passed away here yesterday after a debilitating illness. The care she received following her return from the hospital was second to none. Everyone involved treated her with the dignity and kindness she deserved even moving her bed to the window so she could look at the trees. I am so grateful that she got to spend her final days here rather than in hospital and would like to thank everyone concerned for making this possible. Once again thank you all. x
Thank you for your kind words, it was an honour and a privilege getting to know your mum.
Mum first arrived at Alderwood in 2014. The staff were very welcoming and gave much-needed reassurance to both mum and relatives. Her physical condition has improved greatly since being at Alderwood due to the good care she is receiving. She is happy that everyone knows her and enjoys the food which is tasty and well presented. The staff are thoughtful, caring and hard working and involve mum in making decisions about her care where possible. The staff treat mum with respect and consideration and are equally thoughtful when dealing with family members. The home is purpose built and is well maintained. It is a warm, comfortable and welcoming place. I am happy that mum is in a safe, healthy and caring environment.
Thank you for your lovely review Pauline.
During my 10-month stay at Alderwood, I was looked after with the utmost care and attention. All the staff were caring and conscientious and treated me with dignity and respect. The food was good and I always enjoyed my meals. In January a new manager was appointed and I feel that Alderwood was now in safe hands.
Alderwood has to be one of the best care homes. My mother was in a poor state of health when she went there and with the excellent quality of care she received from all the staff she very quickly improved. Staff treat all residents with dignity and care as if they are their own family. Nothing is too much trouble and they are always courteous to family members. There are no specific times to visit which is always a good sign as family can visit at anytime. I cannot recommend Alderwood more highly. It is a super place.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Alderwood Care Home.
There are no upcoming events for Alderwood Care Home.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Hill Care
Accreditations
There are no accreditations posted yet for Alderwood Care Home.
Meet the Team (1)

Angela has been manager at Alderwood since November 2020, She hold her level 5 in leadership and management. Angela has been in management roles for a number of years previous to taking over as Manager at Alderwood. Angela has studied dementia pathways in all her NVQ qualifications.
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