Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Bonnyton House

stars
stars 29 January 2026
We were lucky enough to get a room for our mother during December 2025 and January 2026. We were put to ease immediately with the care and enthusiasm of all staff Excellent range of fresh made meals and home bakes and soup she loved. Cleanliness top and she soon settled in to her new routine.
Review from Katie W (Daughter of Resident/Service User)
stars
stars 28 January 2026
My dad has mixed dementia & osteoporosis, he was having difficulty mobilising when he arrived at Bonnyton in October. His physical & emotional health have both improved so much in the short time he has been resident at Bonnyton. Dad is cheerful, always clean & well dressed, loves his food again and
scoots around with his walking frame. The staff are very visible, always interacting, singing, jigsaws, puzzle books & visiting musicians, visiting mobile clothes shop, very small "family home" atmosphere. Recent management change has been fantastic, delighted with very personalised care & love
Review from R G (Daughter of Resident/Service User)
stars
stars 12 January 2026
On return to the home following a hospital visit my mother's room was well adapted to meet her needs and the care for her has been exceptional. All staff have treated her with compassion and maintained her dignity throughout. I was kept up to date daily with her progress. Overall, the care and
professionalism at Bonnyton continues to be of a very high standard.
Review from S A (Daughter of Resident/Service User)
stars
stars 09 January 2026
Dad had a lovely few days of respite in Bonnyton Care Home. He settled well after the first 24 hrs and appeared happy to be there. The staff were all fantastic with him and us and we would thoroughly recommend Bonnyton House to anyone else. Thank you
Review from Andrew I (Son of Resident/Service User)