Submit a Review for Millway House
Amesbury Road, Weyhill, Andover, SP11 8DE
View full details of Millway HouseLatest Reviews for Millway House
20 January 2026
My wife has been in two care homes. The first was in a grand building that looked very good but the staff didn't care much. By contrast Millway House may look a little worn here and there but the staff are excellent. They really care for her. I have watched them having enormous patience with
some difficult residents. That is what makes a good home. Don't look at the fabric - look at the staff. On occasion communication with me could be better but I always know my wife is being taken care of. I could not submit this without rating food and drink but I cannot honestly give a rating for food as I have only ever had three meals at Millway.
16 January 2026
Communication from the staff is second to none. They know who you are when you visit and who you are visiting. They always ensure that the residents are happy and they are well cared for. My mum has settled in very well and I'm confident that she is happy living at Millway House.
16 January 2026
My experience has been positive.
All staff have been extremely caring towards all the residents. I can't comment on the food (not having seen or eaten it) but I hear good reports of it. Residents always have drinks available and are encouraged to drink. Medical care very good. Can't comment on
value for money yet as funded by NHS so far.
16 January 2026
Millway House is an excellent care home. The staff are caring and attentive to the needs of the residents and work hard to maintain an excellent quality of care. The home is well maintained and Is in excellent decorative order with very comfortable furniture for the residents. The residents have
many activities for them to take part in if they wish to, and also trips out for those who are fit and well enough. There are also many excellent and talented entertainers who visit on a regular basis. The kitchen provide a varied and excellent menu for the residents. I am very happy with the care my Father has received over the 5 years he has resided at Millway Nursing Home.
16 January 2026
This review is long overdue and there are no months that shine more than others.
The care team are exactly that and encompass a cohort of individuals who work together to provide a safe, warm and comfortable place for unique individuals to call their home.
The Millway team are exactly that, working
together to offer discerning and individual care to each wonderful resident.
The home is immaculate. The care from the nurses and health care team is gentle, nurturing and kind. The catering team offer a varied and often bespoke menu that encourages people to enjoy each meal.
The ladies that look after the residents laundry do this with care and kindness. The maintainance team always busy approachable and dependable.
We find unsung heroes in many walks in life and Millway house is no exception to this.
Well done Millway keep shining
13 January 2026
Excellent facilities and good standard of care from the staff. Disappointed with the management approach to family in resolving outstanding debt issues.
Overall care staff are very friendly. My mum does moan about the standard of food but I think that's more that she is quite frustrated at being
in a home.
03 December 2025
My Mum has now been living in Millway house for nearly a year. She is much happier and less lonely than she was at home. She is well looked after by staff and feels cared for. There seems to be a low staff turnover (always the sign of a good place to work) and many have been there quite some time.
The staff are always friendly and caring. The Manager Claire is very approachable and Jo on the reception desk is always smiley and really helpful. My Mum enjoys the food and there is plenty to eat! The activities are varied and Sarah and her team work hard to ensure there are interesting things to do. My Mum has her nails done each week and very much likes the weekly church service by a local vicar/curate in the home. The communication with families is good and I receive regular phone calls from the nurses asking for feedback about Mums care. Millway House looks good and always smells nice and clean. I would say it's a really good home.
12 November 2025
My sister is a long-term resident at Millway House, Weyhill, Andover. The current manager is the third in our experience during the time of my sister's residency. Millway has never lost its home-from-home appeal. The staff have been well selected in our view and are always a pleasure to deal with,
whatever their role may be. The home is kept clean and tidy, although there are signs of wear, and the single lift is very occasionally out of commission. Family members are always communicated with in a timely and polite manner.
07 November 2025
Without exception the staff at Millway House were very professional, caring and attentive to my mother over her two year stay with them.
The activities offered were second to none. She joined in with so many of them.
The Nursing Home was spotless. The food very varied and nutritious.
30 October 2025
My sister is always clean and tidy despite being bedridden and incontinent. The home always appears clean and tidy with no smell. All the staff are cheerful and helpful.
Our family thanks it's lucky stars.
30 September 2025
I am pleased with Millway House for the way they are caring for my Dad.
He seems happier and has gained weight since being admitted.
All the staff are very efficient in every aspect of care.
Very reassuring to know that medical staff are on sight.
12 September 2025
Lovely,bright,clean,welcoming care home,grounds as a first impression are a credit to the gardener
Carers are lovely,friendly and pleasant
The activity programme is varied,theres always something going on
My mum is well cared for Im very happy this gives me piece of mind
Thank you
13 June 2025
Mum is very happy here the care given is exceptional and she feels safe and happy here , She always remarks how good the food is here and as she ran various Cafes , Restaurants and canteens in her career this is high praise indeed.
09 June 2025
I do like it here and everyone is very helpful and looks after me. After the recent fall I did not feel that the management were very concerned about my welfare. Nurses and carers were first class in helping me after my fall.
03 June 2025
The care my Dad has received at Millway House has been of an extremely high quality. Every effort has been made to communicate effectively with him, to understand his values, likes and dislikes and favourite activities. Challenges have been met with understanding and compassion. These include his
difficult behaviour recently when staff were understandably unable to take him out, and his reluctance to shower regularly. He has been encouraged to express himself, whether verbally, or in the activities he has engaged in. It warms my heart to see him playing maracas or a tambourine, or to see his painting of a pheasant on the wall. The environment is pleasant and secure. I'm impressed at the organisational aspects of the care home, particularly the ability to share information instantaneously across all staff using electronic devices. I'm running out of space so let me end by saying 'Thank you!'
20 May 2025
The staff deliver an excellent service, always putting the resident first. Their care and attention is excellent, enabling family members to visit and then leave, knowing Mum is safe, comfortable in her environment and receiving the best care possible.
06 May 2025
All residents needs are met, she is happy and settled. I like and so does she that she has been able to make her room cosy with things from home. Excellent nursing when she was taken seriously ill, medical assistance was quickly sorted. I couldn't ask for more.
21 March 2025
What a marvelous christmas the staff made for us residents who were unable to go home. I love the welcoming and homely feel and that the staff go out of their way to be so kind.
19 March 2025
Mum is treated with great respect and the staff are so friendly and helpful. She is staying for rehabilitation following a fall at home. Progress has been slow due to a wound on her heel which happened during her stay in hospital, but the care and attention at Millway has been second to none.
17 March 2025
The staff, carers and nurses at Millway House are exceptional. Both my mother and father are now living at the home and the care they receive is superb. They appear to be getting younger! The staff is very stable - we have got to know everyone well during this first year and we really appreciate the
consistency. Everyone genuinely cares and the relationships built with residents are heartfelt and professional. Kindness exudes from everyone who works there.
The activities are varied, well thought through and carried out with such joy. I fully trust my parents health and well- being to the nurses and carers, who also communicate with us whenever needed and whenever we ask. The carers work hard and manage their workload well, yet make each resident feel special and important. They really take time to get to know each resident and think about their preferences.
The rooms and facilities are kept spotless by the efficient, friendly and kind cleaning staff.
Millway has become our family.
Latest Reviews for Millway House
20 January 2026
My wife has been in two care homes. The first was in a grand building that looked very good but the staff didn't care much. By contrast Millway House may look a little worn here and there but the staff are excellent. They really care for her. I have watched them having enormous patience with
some difficult residents. That is what makes a good home. Don't look at the fabric - look at the staff. On occasion communication with me could be better but I always know my wife is being taken care of. I could not submit this without rating food and drink but I cannot honestly give a rating for food as I have only ever had three meals at Millway.
16 January 2026
Communication from the staff is second to none. They know who you are when you visit and who you are visiting. They always ensure that the residents are happy and they are well cared for. My mum has settled in very well and I'm confident that she is happy living at Millway House.
16 January 2026
My experience has been positive.
All staff have been extremely caring towards all the residents. I can't comment on the food (not having seen or eaten it) but I hear good reports of it. Residents always have drinks available and are encouraged to drink. Medical care very good. Can't comment on
value for money yet as funded by NHS so far.
16 January 2026
Millway House is an excellent care home. The staff are caring and attentive to the needs of the residents and work hard to maintain an excellent quality of care. The home is well maintained and Is in excellent decorative order with very comfortable furniture for the residents. The residents have
many activities for them to take part in if they wish to, and also trips out for those who are fit and well enough. There are also many excellent and talented entertainers who visit on a regular basis. The kitchen provide a varied and excellent menu for the residents. I am very happy with the care my Father has received over the 5 years he has resided at Millway Nursing Home.
16 January 2026
This review is long overdue and there are no months that shine more than others.
The care team are exactly that and encompass a cohort of individuals who work together to provide a safe, warm and comfortable place for unique individuals to call their home.
The Millway team are exactly that, working
together to offer discerning and individual care to each wonderful resident.
The home is immaculate. The care from the nurses and health care team is gentle, nurturing and kind. The catering team offer a varied and often bespoke menu that encourages people to enjoy each meal.
The ladies that look after the residents laundry do this with care and kindness. The maintainance team always busy approachable and dependable.
We find unsung heroes in many walks in life and Millway house is no exception to this.
Well done Millway keep shining
13 January 2026
Excellent facilities and good standard of care from the staff. Disappointed with the management approach to family in resolving outstanding debt issues.
Overall care staff are very friendly. My mum does moan about the standard of food but I think that's more that she is quite frustrated at being
in a home.
03 December 2025
My Mum has now been living in Millway house for nearly a year. She is much happier and less lonely than she was at home. She is well looked after by staff and feels cared for. There seems to be a low staff turnover (always the sign of a good place to work) and many have been there quite some time.
The staff are always friendly and caring. The Manager Claire is very approachable and Jo on the reception desk is always smiley and really helpful. My Mum enjoys the food and there is plenty to eat! The activities are varied and Sarah and her team work hard to ensure there are interesting things to do. My Mum has her nails done each week and very much likes the weekly church service by a local vicar/curate in the home. The communication with families is good and I receive regular phone calls from the nurses asking for feedback about Mums care. Millway House looks good and always smells nice and clean. I would say it's a really good home.
12 November 2025
My sister is a long-term resident at Millway House, Weyhill, Andover. The current manager is the third in our experience during the time of my sister's residency. Millway has never lost its home-from-home appeal. The staff have been well selected in our view and are always a pleasure to deal with,
whatever their role may be. The home is kept clean and tidy, although there are signs of wear, and the single lift is very occasionally out of commission. Family members are always communicated with in a timely and polite manner.
07 November 2025
Without exception the staff at Millway House were very professional, caring and attentive to my mother over her two year stay with them.
The activities offered were second to none. She joined in with so many of them.
The Nursing Home was spotless. The food very varied and nutritious.
30 October 2025
My sister is always clean and tidy despite being bedridden and incontinent. The home always appears clean and tidy with no smell. All the staff are cheerful and helpful.
Our family thanks it's lucky stars.
30 September 2025
I am pleased with Millway House for the way they are caring for my Dad.
He seems happier and has gained weight since being admitted.
All the staff are very efficient in every aspect of care.
Very reassuring to know that medical staff are on sight.
12 September 2025
Lovely,bright,clean,welcoming care home,grounds as a first impression are a credit to the gardener
Carers are lovely,friendly and pleasant
The activity programme is varied,theres always something going on
My mum is well cared for Im very happy this gives me piece of mind
Thank you
13 June 2025
Mum is very happy here the care given is exceptional and she feels safe and happy here , She always remarks how good the food is here and as she ran various Cafes , Restaurants and canteens in her career this is high praise indeed.
09 June 2025
I do like it here and everyone is very helpful and looks after me. After the recent fall I did not feel that the management were very concerned about my welfare. Nurses and carers were first class in helping me after my fall.
03 June 2025
The care my Dad has received at Millway House has been of an extremely high quality. Every effort has been made to communicate effectively with him, to understand his values, likes and dislikes and favourite activities. Challenges have been met with understanding and compassion. These include his
difficult behaviour recently when staff were understandably unable to take him out, and his reluctance to shower regularly. He has been encouraged to express himself, whether verbally, or in the activities he has engaged in. It warms my heart to see him playing maracas or a tambourine, or to see his painting of a pheasant on the wall. The environment is pleasant and secure. I'm impressed at the organisational aspects of the care home, particularly the ability to share information instantaneously across all staff using electronic devices. I'm running out of space so let me end by saying 'Thank you!'
20 May 2025
The staff deliver an excellent service, always putting the resident first. Their care and attention is excellent, enabling family members to visit and then leave, knowing Mum is safe, comfortable in her environment and receiving the best care possible.
06 May 2025
All residents needs are met, she is happy and settled. I like and so does she that she has been able to make her room cosy with things from home. Excellent nursing when she was taken seriously ill, medical assistance was quickly sorted. I couldn't ask for more.
21 March 2025
What a marvelous christmas the staff made for us residents who were unable to go home. I love the welcoming and homely feel and that the staff go out of their way to be so kind.
19 March 2025
Mum is treated with great respect and the staff are so friendly and helpful. She is staying for rehabilitation following a fall at home. Progress has been slow due to a wound on her heel which happened during her stay in hospital, but the care and attention at Millway has been second to none.
17 March 2025
The staff, carers and nurses at Millway House are exceptional. Both my mother and father are now living at the home and the care they receive is superb. They appear to be getting younger! The staff is very stable - we have got to know everyone well during this first year and we really appreciate the
consistency. Everyone genuinely cares and the relationships built with residents are heartfelt and professional. Kindness exudes from everyone who works there.
The activities are varied, well thought through and carried out with such joy. I fully trust my parents health and well- being to the nurses and carers, who also communicate with us whenever needed and whenever we ask. The carers work hard and manage their workload well, yet make each resident feel special and important. They really take time to get to know each resident and think about their preferences.
The rooms and facilities are kept spotless by the efficient, friendly and kind cleaning staff.
Millway has become our family.