Submit a Review for Mountview Recovery Unit
Rickmansworth Road, Northwood, HA6 2RD
View Full Details of Mountview Recovery UnitLatest Reviews for Mountview Recovery Unit
01 August 2025
We are very lucky to have my sister in the wonderful home. She is well looked after and all the staff are amazing.
24 July 2025
My friend has a birthday today we have a lovely cake made by the cook here. She has been well looked after. Been taken out to buy new clothes.So she has a nice new wardrobe and is looked very nice.
30 June 2025
We found the service delivered at Mountview to be of a caring, professional standard. They ensured my Father was kept comfortable and had everything he needed during his time with them, including arranging daily papers. His room was pleasant with comfortable bed and all the amenities he required. His bathroom was always clean and hygienic. The staff always treated him with care and dignity, and they ensured that any necessary communication was delivered to me in a timely manner. Overall I would not hesitate to recommend this care home to anyone and thank them again for the time my Father spent with them in the past few months.
28 May 2025
The manager is very industrious professional who has information of the clients at her fingertips. This is very cordial because informant aids care. I have also inspected the facilities and I am satisfied the service can be rated as excellent. My clients' welfare has improved from my last visit.
19 May 2025
The staff are very friendly. They offer good service to residents. The food is good, especially at the weekends.
21 January 2025
My daughter is being very well cared for and I am very satisfied with her treatment. The facilities are good and she is kept fairly active.
21 January 2025
I have been visiting my friend since she came to Mountview at the beginning of 2019. She is very contact here and feels safe. The staff are caring and very kind. She doesn't always want to eat at mealtimes and staff have been happy to prepare something out of hours.
10 September 2024
I am happy to stay here. The food is ok. Care is very good. Facilities are good. Staff are very good.
03 September 2024
Everything is okay.
09 January 2024
Christmas party. Good overall but the music is too loud. Food is good.
02 January 2024
Lovely staff looking after the residents.
07 November 2022
My experience has been very good. I have no problems.
19 December 2019
I feel very safe here and I love my room. I love my food as it's very good. I have my medicine regularly that keeps me well and the staff are good to me and I trust them. We have day and night staff so I am secure. I get on well with the other residents. I have started going out with the staff to the shops and they help me buy my toiletries. I do my washing and drying here and the staff help me with my needs.
01 February 2018
I am happy at Mountview Recovery Unit and the food is nice and it is nice there. I've been here eight years next year.
30 January 2018
Very friendly, homely feeling with attentive, helpful staff. All meals cooked on-site. Clean and tidy. Medication monitored and given on time without further prompting.
20 November 2017
The staff in the home are normally very helpful and compassionate, there are very few that are not. The facilities for washing and bathing are kept clean daily.
24 March 2017
My brother is being cared for like a family member. All his needs are catered for but unfortunately, he has now been assessed for full nursing care, so has to move to a nursing home. I shall be very sad the day he leaves as the staff have become like friends. They always contact me if any problems day or night. Wonderful people and delightful home from home.
07 September 2016
My sister has been a resident here for nearly two years. She is happy here, likes the staff and enjoys her meals. She cannot cope on her own and this home has given her the care that she needs. The home is clean and well cared for, the staff are caring, which is what she needs.
07 September 2016
All staff pleasant and helpful and a keen interest in the resident's welfare.
10 August 2016
My husband has recently had two respite stays at Mountview, for a week in June and a weekend in July. I have only the highest praise for the way in which the staff managed my husband and for the level of care provided. Everyone was fully aware of his individual needs and challenges and tailored his care to meet these. During the course of the last year a number of homes have refused to accept my husband because of his challenging behaviour, however Mountview staff have met these needs and I have felt reassured by their excellent service.
Latest Reviews for Mountview Recovery Unit
01 August 2025
We are very lucky to have my sister in the wonderful home. She is well looked after and all the staff are amazing.
24 July 2025
My friend has a birthday today we have a lovely cake made by the cook here. She has been well looked after. Been taken out to buy new clothes.So she has a nice new wardrobe and is looked very nice.
30 June 2025
We found the service delivered at Mountview to be of a caring, professional standard. They ensured my Father was kept comfortable and had everything he needed during his time with them, including arranging daily papers. His room was pleasant with comfortable bed and all the amenities he required. His bathroom was always clean and hygienic. The staff always treated him with care and dignity, and they ensured that any necessary communication was delivered to me in a timely manner. Overall I would not hesitate to recommend this care home to anyone and thank them again for the time my Father spent with them in the past few months.
28 May 2025
The manager is very industrious professional who has information of the clients at her fingertips. This is very cordial because informant aids care. I have also inspected the facilities and I am satisfied the service can be rated as excellent. My clients' welfare has improved from my last visit.
19 May 2025
The staff are very friendly. They offer good service to residents. The food is good, especially at the weekends.
21 January 2025
My daughter is being very well cared for and I am very satisfied with her treatment. The facilities are good and she is kept fairly active.
21 January 2025
I have been visiting my friend since she came to Mountview at the beginning of 2019. She is very contact here and feels safe. The staff are caring and very kind. She doesn't always want to eat at mealtimes and staff have been happy to prepare something out of hours.
10 September 2024
I am happy to stay here. The food is ok. Care is very good. Facilities are good. Staff are very good.
03 September 2024
Everything is okay.
09 January 2024
Christmas party. Good overall but the music is too loud. Food is good.
02 January 2024
Lovely staff looking after the residents.
07 November 2022
My experience has been very good. I have no problems.
19 December 2019
I feel very safe here and I love my room. I love my food as it's very good. I have my medicine regularly that keeps me well and the staff are good to me and I trust them. We have day and night staff so I am secure. I get on well with the other residents. I have started going out with the staff to the shops and they help me buy my toiletries. I do my washing and drying here and the staff help me with my needs.
01 February 2018
I am happy at Mountview Recovery Unit and the food is nice and it is nice there. I've been here eight years next year.
30 January 2018
Very friendly, homely feeling with attentive, helpful staff. All meals cooked on-site. Clean and tidy. Medication monitored and given on time without further prompting.
20 November 2017
The staff in the home are normally very helpful and compassionate, there are very few that are not. The facilities for washing and bathing are kept clean daily.
24 March 2017
My brother is being cared for like a family member. All his needs are catered for but unfortunately, he has now been assessed for full nursing care, so has to move to a nursing home. I shall be very sad the day he leaves as the staff have become like friends. They always contact me if any problems day or night. Wonderful people and delightful home from home.
07 September 2016
My sister has been a resident here for nearly two years. She is happy here, likes the staff and enjoys her meals. She cannot cope on her own and this home has given her the care that she needs. The home is clean and well cared for, the staff are caring, which is what she needs.
07 September 2016
All staff pleasant and helpful and a keen interest in the resident's welfare.
10 August 2016
My husband has recently had two respite stays at Mountview, for a week in June and a weekend in July. I have only the highest praise for the way in which the staff managed my husband and for the level of care provided. Everyone was fully aware of his individual needs and challenges and tailored his care to meet these. During the course of the last year a number of homes have refused to accept my husband because of his challenging behaviour, however Mountview staff have met these needs and I have felt reassured by their excellent service.