Mountview Recovery Unit

Rickmansworth Road, Northwood HA6 2RD

Mountview Recovery Unit, from MD Homes, provide expertise in an extensive range of specialist conditions, relating to general nursing, rehabilitation, wound care and palliative care.

The unit adheres to a company policy centred upon the well-being of the resident, maintaining a homely environment, adhering to regulatory requirements and respecting personal interests.

The business is an Investor in People and adheres to a quality management system designed to protect the rights of the user.

Group: M D Homes

Person in charge: Ramona Motorgeanu (Home Care Manager)

Local Authority / Social Services: London Borough of Hillingdon Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 10 Service Users

Registered Care Categories*: Mental Health Condition

Specialist Care Categories: Alcohol Dependence (past or present) • Anorexia/Bulimia/Self Harming • Bipolar/Manic Depression • Challenging Behaviour • Epilepsy • Hearing Impairment & Deafness • Schizophrenia • Speech Impairment • Visual Impairment

Admission Information: 18+. Ages 18+.

Languages Spoken by Staff (other than English): French, Polish

Single Rooms: 10

Rooms with ensuite WC: 10

Weekly Charges Guide: Personal Care Single from £995 (These prices are only a guideline, please contact Mountview Recovery Unit to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Mountview Recovery Unit: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.1 (maximum of 10) for Mountview Recovery Unit is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Mountview Recovery Unit in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.554 for Mountview Recovery Unit is calculated as follows: ( (49 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 83 Ratings = 4.554

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.5 Points relating to the number of positive Reviews for Mountview Recovery Unit is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 2 positive Reviews (10 registered maximum number of service users ÷ 5). 3 Reviews ÷ 2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.1 Mountview Recovery Unit has a Review Score of 9.1 (9.054) from 7 Reviews


Average Ratings

  • Excellent
    5
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mountview Recovery Unit?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Mountview Recovery Unit

  • Resident / Service User
    3
  • Sister of Resident/Service User
    2
  • Brother-in-law of Resident/Service User
    1
  • Wife of Resident/Service User
    1

I am happy at Mountview Recovery Unit and the food is nice and it is nice there. I've been here eight years next year.

How likely would you be to recommend Mountview Recovery Unit? Extremely Likely

Overall Standard

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Average Rating:   4.3 out of 5

Very friendly, homely feeling with attentive, helpful staff. All meals cooked on-site. Clean and tidy. Medication monitored and given on time without further prompting.

How likely would you be to recommend Mountview Recovery Unit? Likely

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Average Rating:   4.5 out of 5

The staff in the home are normally very helpful and compassionate, there are very few that are not.
The facilities for washing and bathing are kept clean daily.

How likely would you be to recommend Mountview Recovery Unit? Extremely Likely

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Average Rating:   4.2 out of 5

My brother is being cared for like a family member. All his needs are catered for but unfortunately, he has now been assessed for full nursing care, so has to move to a nursing home.
I shall be very sad the day he leaves as the staff have become like friends.
They always contact me if any problems day or night.
Wonderful people and delightful home from home.

How likely would you be to recommend Mountview Recovery Unit? Extremely Likely

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Average Rating:   4.8 out of 5

All staff pleasant and helpful and a keen interest in the resident's welfare.

How likely would you be to recommend Mountview Recovery Unit? Extremely Likely

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Average Rating:   4.7 out of 5

My sister has been a resident here for nearly two years. She is happy here, likes the staff and enjoys her meals. She cannot cope on her own and this home has given her the care that she needs. The home is clean and well cared for, the staff are caring, which is what she needs.

How likely would you be to recommend Mountview Recovery Unit? Extremely Likely

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Average Rating:   4.5 out of 5

My husband has recently had two respite stays at Mountview, for a week in June and a weekend in July. I have only the highest praise for the way in which the staff managed my husband and for the level of care provided. Everyone was fully aware of his individual needs and challenges and tailored his care to meet these. During the course of the last year a number of homes have refused to accept my husband because of his challenging behaviour, however Mountview staff have met these needs and I have felt reassured by their excellent service.

How likely would you be to recommend Mountview Recovery Unit? Extremely Likely

Overall Standard

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Care / Support

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Treated with Dignity

Food & Drink

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Management

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Rooms

Value for Money

Average Rating:   4.9 out of 5

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