Mountview Recovery Unit

Rickmansworth Road, Northwood HA6 2RD
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9.7 20 Reviews
  • Mountview Recovery Unit, Northwood
Mountview Recovery Unit, from MD Homes, provide expertise in an extensive range of specialist conditions, relating to general nursing, rehabilitation, wound care and palliative care.

The unit adheres to a company policy centred upon the well-being of the resident, maintaining a homely environment, adhering to regulatory requirements and respecting personal interests.

The business is an Investor in People and adheres to a quality management system designed to protect the rights of the user.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 10 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1200

These prices are only a guideline, please contact Mountview Recovery Unit to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Zora Johnson (Home Care Manager)

Local Authority / Social Services

Admission Criteria

  • 18+
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (10)
  • Single Rooms with Ensuite Wet Room (1)

Parking

  • Parking on site and signed street parking

Mountview Recovery Unit Reviews (20)

9.7

Mountview Recovery Unit has a Review Score of 9.7 (9.667) out of 10, based on 11 reviews in the last 2 years.
Over all time Mountview Recovery Unit has 20 reviews.

Overall Experience
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Date Published
  • 20
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  • 11
  • 9
Reviewer Connection to Mountview Recovery Unit
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Total of 20, showing 1-20
Review from J C (Brother of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very lucky to have my sister in the wonderful home. She is well looked after and all the staff are amazing.
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Review from Jean H (Sister of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has a birthday today we have a lovely cake made by the cook here. She has been well looked after. Been taken out to buy new clothes.So she has a nice new wardrobe and is looked very nice.
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Review from Tina C (Daughter of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found the service delivered at Mountview to be of a caring, professional standard. They ensured my Father was kept comfortable and had everything he needed during his time with them, including arranging daily papers. His room was pleasant with comfortable bed and all the amenities he required. His
bathroom was always clean and hygienic. The staff always treated him with care and dignity, and they ensured that any necessary communication was delivered to me in a timely manner. Overall I would not hesitate to recommend this care home to anyone and thank them again for the time my Father spent with them in the past few months.
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Review from I B (Independent Advocate Deputyship) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager is very industrious professional who has information of the clients at her fingertips. This is very cordial because informant aids care. I have also inspected the facilities and I am satisfied the service can be rated as excellent. My clients' welfare has improved from my last visit.
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Review from N R (Sister of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly. They offer good service to residents. The food is good, especially at the weekends.
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Review from E D (Mother of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter is being very well cared for and I am very satisfied with her treatment. The facilities are good and she is kept fairly active.
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Review from M C (Friend of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been visiting my friend since she came to Mountview at the beginning of 2019. She is very contact here and feels safe. The staff are caring and very kind.
She doesn't always want to eat at mealtimes and staff have been happy to prepare something out of hours.
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Review from T R (Resident) published on 10 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy to stay here. The food is ok. Care is very good. Facilities are good. Staff are very good.
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Review from F R (Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is okay.
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Review from J W (Friend of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Christmas party. Good overall but the music is too loud. Food is good.
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Review from W H (Brother-in-law of Resident) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff looking after the residents.
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Review from Helen S (Resident) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has been very good. I have no problems.
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Review from M F (Resident) assisted by family/friend published on 19 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel very safe here and I love my room. I love my food as it's very good. I have my medicine regularly that keeps me well and the staff are good to me and I trust them. We have day and night staff so I am secure. I get on well with the other residents. I have started going out with the staff to the
shops and they help me buy my toiletries. I do my washing and drying here and the staff help me with my needs.
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Review from Denise W (Resident) published on 1 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy at Mountview Recovery Unit and the food is nice and it is nice there. I've been here eight years next year.
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Review from Wendy S (Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, homely feeling with attentive, helpful staff. All meals cooked on-site. Clean and tidy. Medication monitored and given on time without further prompting.
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Review from Theresa F (Resident) published on 20 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff in the home are normally very helpful and compassionate, there are very few that are not.
The facilities for washing and bathing are kept clean daily.
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Review from P M (Sister of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is being cared for like a family member. All his needs are catered for but unfortunately, he has now been assessed for full nursing care, so has to move to a nursing home.
I shall be very sad the day he leaves as the staff have become like friends.
They always contact me if any problems
day or night.
Wonderful people and delightful home from home.
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Review from Jean H (Sister of Resident) published on 7 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been a resident here for nearly two years. She is happy here, likes the staff and enjoys her meals. She cannot cope on her own and this home has given her the care that she needs. The home is clean and well cared for, the staff are caring, which is what she needs.
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Review from W H (Brother-in-law of Resident) published on 7 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff pleasant and helpful and a keen interest in the resident's welfare.
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Review from Wendy B (Wife of Resident) published on 10 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has recently had two respite stays at Mountview, for a week in June and a weekend in July. I have only the highest praise for the way in which the staff managed my husband and for the level of care provided. Everyone was fully aware of his individual needs and challenges and tailored his
care to meet these. During the course of the last year a number of homes have refused to accept my husband because of his challenging behaviour, however Mountview staff have met these needs and I have felt reassured by their excellent service.
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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Mountview Recovery Unit is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Mountview Recovery Unit is calculated as follows: ( (93 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 132 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mountview Recovery Unit is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 10 registered maximum number of service users is 2, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Jul 2022

Overall Good

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Zora

Zora Johnson

Job Title: Manager Joined: 2024

Zora is an accomplished and highly achieving health professional with over 30 year’s experience of working in both the public and private healthcare sector as Clinical Practitioner, Operations Manager and as a Project Manager. She is highly motivated and joins MD Homes as Manager as she feels their values align with her own.


Zora is passionate about passing on knowledge to learners and on other management professionals within the sector by delivering care that is innovative and well researched.


She knows the importance and value of being able to give back to those less fortunate living with mental health illness or those who are simply frail and elderly.


Zora welcomes the opportunity of being able to make a positive change on the way Service users live this chapter of their lives.

Frequently Asked Questions about Mountview Recovery Unit

What types of Care is Mountview Recovery Unit registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mountview Recovery Unit have?

There are 10 Single Rooms.

What are the Facilities & Services at Mountview Recovery Unit?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mountview Recovery Unit to the centre of Northwood?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mountview Recovery Unit to verify any information. View our terms and conditions. Mountview Recovery Unit has an Enhanced Service - more info.