Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
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Latest Reviews for Ivanhoe Residential Care Home

stars
stars 28 August 2024
My dad went from a spell hospital into the care of Ivanhoe in late November 2023. In hospital, he had been treated for dehydration and malnutrition at a previous care facility in Sutton. Our dad's condition was Alzheimer's and Vascular dementia. After discharge from hospital we were determined that
he would not be returning to the previous residence due his previous poor care. We found Ivanhoe and my mother and sister were immediately aware of a very caring and homely atmosphere while visiting to find new residence for dad. We were lucky enough to be able to get our dad in as a resident and what a fantastic choice that turned out to be! From day one he was made to feel like he was "at home". He was treated with the utmost respect and cared for above and beyond any expectation. The management and staff have a wonderful work ethic and the "culture "of the home is both very caring, professional and always positive! My father, sadly, passed away on 11/8/2024. Thank you to all of you from all.
Review from Neale R (Son of Resident/Service User)