Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Brooklands Healthcare

stars
stars 05 April 2019
My father was a recent resident of Brooklands Edenballymore in Derry, where he passed away on 22nd February 2019. He had been in hospital and various other facilities with a range of health issues for 14 months. He spent his final month in Brooklands Edenballymore and from the moment he entered the
doors, he was treated with the utmost care and dignity. As a family, Brooklands Edenballymore really restored our faith in the care system. The staff are incredible people who go beyond the call of duty to provide the highest standards of care I have ever witnessed. I cannot praise them enough and would recommend this home (and it really is like home!) to anyone considering care. Thank you for your care and compassion Brooklands Edenballymore!
Review from Ciaran H (Son of Resident/Service User)