Submit a Review for Fitzwilliam House
Rooks Street, Cottenham, Cambridge, CB24 8QZ
View Full Details of Fitzwilliam HouseLatest Reviews for Fitzwilliam House
18 September 2025
I do not get to visit very often but every time I do everyone is so welcoming, you can feel the love and care as soon as you enter the home. The compassion shown to everyone is heart warming. The new manager is always around to answer any questions and is always smiling, she made me feel so welcome. Thank you to you all for everything you do.
16 September 2025
Excellent care, good rooms, clean and tidy. Staff are excellent and caring.
15 September 2025
My grandad has been a resident at the home since 2023, and both my mother, brother, and I are so grateful and blessed for my grandad to be in such a wonderful home. The staff are so kind, loving, patient, caring and compassionate towards the residents. Every week there is stimulating activities for the residents and every day healthy meals are cooked for them. The home and the resident's bedroom is always so clean! A wonderful, beautiful home!
15 September 2025
The staff are great and look after my mum's needs; she reports feeling looked after. The room is lovely and she enjoys the food. She is always well dressed in her own clothes.
20 August 2025
Thank you all for looking after our dad so well over the last two and a half years. As a family we always always felt very welcomed and knew that dad was getting the best of care. The whole team at Fitzwilliam were always very kind and caring going over and beyond to make dad's final days the most peaceful and calm. We will always be grateful xx
12 August 2025
Fantastic place, great people who really care for the residents. I am so happy my mum is being looked after by such a great team. I have no hesitation in recommending this home to look after your loved ones.
30 July 2025
People who lived at Fitzwilliam House Care Home received outstanding care from a staff team who were passionate about delivering a high-quality, person-centred service. People were truly valued and staff knew each person well. People's views were respected and they were involved in everything that happened in the home. People were happy to be living there, and relatives trusted the staff team to look after their family members.
28 April 2025
So lovely to be amongst you all in the last 2 days visiting mum. Lots of lovely memories were made. It's a very happy place with happy staff and it makes an incredible difference to a visitor. We are very comforted seeing her, being able to easily talk to staff about her care, being introduced to new faces who seem instantly to know mum and her ways.
15 April 2025
My Wife has lived at Fitzwilliam House Care Home, Cottenham, since early October 2024. Due to family circumstances, our two daughters and I decided we should test her reaction to living in a residential care home, as her Alzheimer's was advancing and I would not be able to care for her at home for much longer, and our daughters were in full time, very responsible, employment. From her first day, she settled thanks to the wonderful staff at Fitzwilliam House and the amazing patience and care shown to her by carers (and others!). All aspects of "Fitz" are great and seem to be focused on one thing - The wellbeing of the residents - including food quality - well done
15 January 2025
The staff at this residential home are not only highly professional but also deeply compassionate, consistently going above and beyond to provide exceptional care. They create an environment where residents feel valued, respected, and truly loved, offering personalised care that meets the unique needs of each individual. Whether it's assistance with daily activities, medical care, or emotional support, the staff is dedicated to ensuring that every resident receives the attention and care they deserve. The team's commitment to fostering positive outcomes is evident in the way they approach each resident's care plan. They pay close attention to physical, emotional, and social needs. Residents engage in stimulating activities, designed to enhance cognitive function, physical health, and overall happiness. From arts and crafts to exercise programs and social events, the activities are tailored to keep residents mentally and physically active, fostering a sense of community and joy.
08 January 2024
Mum moved into the care home in July 2023 after being diagnosed with Alzheimer's Dementia. The staff quickly made us feel at ease and explained how Mum would be cared for. Now in December, we can honestly say that we are very impressed with the care Mum has received. All the staff are excellent and approachable with any concerns which may arise. It's good to know Mum is cared for and safe in her new home.
03 January 2024
Fitzwilliam House has everything my auntie needs. The staff are friendly, caring and knowledgeable of the residents. As my auntie’s nephew, I can’t ask for much more! My auntie had a fall and a member of staff rang me, informing me she was going to the hospital.
03 January 2024
The Fitzwilliam team are always so helpful and with a smile on their faces, even when things are really difficult. Lunches are very tasty and relevant to people with dementia. Now that my husband is non weight-bearing he has to be hoisted from chair to bed etc. Always carried out with care talking to him the whole time so that he is aware of what is going on. Well done and thank you.
03 January 2024
My mother has been at Fitzwilliam for almost 4 happy years. Although at times she can be a little difficult she is never treated with anything but kindness and consideration. This is all due to the amazing staff and their endless patience, for which I am extremely grateful and full of praise. The home is always full of laughter and high spirits, a truly happy place. Testament to this is the staff retention which in itself must speak volumes. Thank you to each and every one of you for all that you do.
03 January 2024
My mother has been a resident at the care home for 2 and a half years. Prior to her entering I struggled, as her son, to deal with the demands that an elderly person with dementia needs. My life changed when my mother became a resident of Fitzwilliam. They dealt with everything. My mother always looks clean and well-presented. I have often sat and watched the interaction between staff and residents and there is a loving family bond between them. Well done all at Fitzwilliam, Cottenham - you are all great.
03 January 2024
My father has been a resident at Fitzwilliam for 15 month now. The home is warm and welcoming and the staff very caring. Having helped look after my dad when he lived at his home it was important for me to stay involved with how he is cared for. At Fitzwilliam, I have been lucky enough to get to know the staff, who are happy to talk with me about any concerns or suggestions I may have. I believe that my dad is lucky to live at Fitzwilliam, and it is the staff at Fitzwilliam with their friendliness, experience and compassion that makes this an outstanding care home.
06 December 2023
Mum was very content, she settled much quicker than we expected and her family were very happy with the care she received during her 10 months at Fitzwilliam House. It was such a shame to have to move her when her nursing needs increased.
23 November 2023
My elderly neighbour recently had to move into Fitzwilliam as she could no longer manage at home. When I visited her I was amazed by how much better she looked in such a short space of time. It’s amazing what the right care can do. The home itself is lovely, really welcoming and it has a lovely atmosphere. The staff all seemed great and when I heard/saw them interacting with the other residents you could tell they really cared.
17 November 2023
The team at Fitzwilliam House Care Home are always cheerful and attentive - well done to each and every one of you for your compassion and dedication. They have a wide variation of residents in their care and they take account of individual needs and capabilities. Different activities happen every week to stimulate and encourage residents, mentally and physically, and they look great fun! Keep doing what you are doing.
13 November 2023
I can not fault the care that my mum has received, the staff are excellent and the facilities are excellent. Mum is really happy and safe in the home, well looked after. My sister and I both have peace of mind that she's safe and well looked after.
Latest Reviews for Fitzwilliam House
18 September 2025
I do not get to visit very often but every time I do everyone is so welcoming, you can feel the love and care as soon as you enter the home. The compassion shown to everyone is heart warming. The new manager is always around to answer any questions and is always smiling, she made me feel so welcome. Thank you to you all for everything you do.
16 September 2025
Excellent care, good rooms, clean and tidy. Staff are excellent and caring.
15 September 2025
My grandad has been a resident at the home since 2023, and both my mother, brother, and I are so grateful and blessed for my grandad to be in such a wonderful home. The staff are so kind, loving, patient, caring and compassionate towards the residents. Every week there is stimulating activities for the residents and every day healthy meals are cooked for them. The home and the resident's bedroom is always so clean! A wonderful, beautiful home!
15 September 2025
The staff are great and look after my mum's needs; she reports feeling looked after. The room is lovely and she enjoys the food. She is always well dressed in her own clothes.
20 August 2025
Thank you all for looking after our dad so well over the last two and a half years. As a family we always always felt very welcomed and knew that dad was getting the best of care. The whole team at Fitzwilliam were always very kind and caring going over and beyond to make dad's final days the most peaceful and calm. We will always be grateful xx
12 August 2025
Fantastic place, great people who really care for the residents. I am so happy my mum is being looked after by such a great team. I have no hesitation in recommending this home to look after your loved ones.
30 July 2025
People who lived at Fitzwilliam House Care Home received outstanding care from a staff team who were passionate about delivering a high-quality, person-centred service. People were truly valued and staff knew each person well. People's views were respected and they were involved in everything that happened in the home. People were happy to be living there, and relatives trusted the staff team to look after their family members.
28 April 2025
So lovely to be amongst you all in the last 2 days visiting mum. Lots of lovely memories were made. It's a very happy place with happy staff and it makes an incredible difference to a visitor. We are very comforted seeing her, being able to easily talk to staff about her care, being introduced to new faces who seem instantly to know mum and her ways.
15 April 2025
My Wife has lived at Fitzwilliam House Care Home, Cottenham, since early October 2024. Due to family circumstances, our two daughters and I decided we should test her reaction to living in a residential care home, as her Alzheimer's was advancing and I would not be able to care for her at home for much longer, and our daughters were in full time, very responsible, employment. From her first day, she settled thanks to the wonderful staff at Fitzwilliam House and the amazing patience and care shown to her by carers (and others!). All aspects of "Fitz" are great and seem to be focused on one thing - The wellbeing of the residents - including food quality - well done
15 January 2025
The staff at this residential home are not only highly professional but also deeply compassionate, consistently going above and beyond to provide exceptional care. They create an environment where residents feel valued, respected, and truly loved, offering personalised care that meets the unique needs of each individual. Whether it's assistance with daily activities, medical care, or emotional support, the staff is dedicated to ensuring that every resident receives the attention and care they deserve. The team's commitment to fostering positive outcomes is evident in the way they approach each resident's care plan. They pay close attention to physical, emotional, and social needs. Residents engage in stimulating activities, designed to enhance cognitive function, physical health, and overall happiness. From arts and crafts to exercise programs and social events, the activities are tailored to keep residents mentally and physically active, fostering a sense of community and joy.
08 January 2024
Mum moved into the care home in July 2023 after being diagnosed with Alzheimer's Dementia. The staff quickly made us feel at ease and explained how Mum would be cared for. Now in December, we can honestly say that we are very impressed with the care Mum has received. All the staff are excellent and approachable with any concerns which may arise. It's good to know Mum is cared for and safe in her new home.
03 January 2024
Fitzwilliam House has everything my auntie needs. The staff are friendly, caring and knowledgeable of the residents. As my auntie’s nephew, I can’t ask for much more! My auntie had a fall and a member of staff rang me, informing me she was going to the hospital.
03 January 2024
The Fitzwilliam team are always so helpful and with a smile on their faces, even when things are really difficult. Lunches are very tasty and relevant to people with dementia. Now that my husband is non weight-bearing he has to be hoisted from chair to bed etc. Always carried out with care talking to him the whole time so that he is aware of what is going on. Well done and thank you.
03 January 2024
My mother has been at Fitzwilliam for almost 4 happy years. Although at times she can be a little difficult she is never treated with anything but kindness and consideration. This is all due to the amazing staff and their endless patience, for which I am extremely grateful and full of praise. The home is always full of laughter and high spirits, a truly happy place. Testament to this is the staff retention which in itself must speak volumes. Thank you to each and every one of you for all that you do.
03 January 2024
My mother has been a resident at the care home for 2 and a half years. Prior to her entering I struggled, as her son, to deal with the demands that an elderly person with dementia needs. My life changed when my mother became a resident of Fitzwilliam. They dealt with everything. My mother always looks clean and well-presented. I have often sat and watched the interaction between staff and residents and there is a loving family bond between them. Well done all at Fitzwilliam, Cottenham - you are all great.
03 January 2024
My father has been a resident at Fitzwilliam for 15 month now. The home is warm and welcoming and the staff very caring. Having helped look after my dad when he lived at his home it was important for me to stay involved with how he is cared for. At Fitzwilliam, I have been lucky enough to get to know the staff, who are happy to talk with me about any concerns or suggestions I may have. I believe that my dad is lucky to live at Fitzwilliam, and it is the staff at Fitzwilliam with their friendliness, experience and compassion that makes this an outstanding care home.
06 December 2023
Mum was very content, she settled much quicker than we expected and her family were very happy with the care she received during her 10 months at Fitzwilliam House. It was such a shame to have to move her when her nursing needs increased.
23 November 2023
My elderly neighbour recently had to move into Fitzwilliam as she could no longer manage at home. When I visited her I was amazed by how much better she looked in such a short space of time. It’s amazing what the right care can do. The home itself is lovely, really welcoming and it has a lovely atmosphere. The staff all seemed great and when I heard/saw them interacting with the other residents you could tell they really cared.
17 November 2023
The team at Fitzwilliam House Care Home are always cheerful and attentive - well done to each and every one of you for your compassion and dedication. They have a wide variation of residents in their care and they take account of individual needs and capabilities. Different activities happen every week to stimulate and encourage residents, mentally and physically, and they look great fun! Keep doing what you are doing.
13 November 2023
I can not fault the care that my mum has received, the staff are excellent and the facilities are excellent. Mum is really happy and safe in the home, well looked after. My sister and I both have peace of mind that she's safe and well looked after.