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Primrose Street, Victoria Street, Cambridge, CB4 3EH
View Full Details of Primrose CroftLatest Reviews for Primrose Croft
26 August 2025
The staff at Primrose Croft look after my father very well. It's nice to know he's in safe, secure hands. Well done all.
11 July 2025
Very caring and also they always have time to address any problems. Laundry can be a bit of a problem. But not a huge one. I feel that they (all the staff) have my mums best interests at heart.
01 July 2025
Staff are very friendly and well trained. They know my mother in law very well including her likes and dislikes. The number of staff feels appropriate. I appreciate how well my mother in law is treated even in difficult situations.
01 July 2025
I am very happy with the care my father in law receives. All the staff are very helpful and very nice. Always explains everything we need to know.
19 June 2025
My mum went into Primrose Croft in March. We were all made welcome and my mum was made to feel safe and included straight away. The staff were so kind, helping my mum to settle in. She was included straight away to all that was on offer at the home. It's a very happy place and all staff are so friendly. The home has provided us all with peace of mind knowing my mum has 24 hour care with people that truelly do all they can to keep her safe and happy.
19 June 2025
My father moved into the care home in February 2025 since then he has had a few falls as he wanders at night time and forgets to take his inhaler. But the care he gets has been excellent and if anything happens to him they are straight on the phone and inform me. The home and staff are always very helpful.
18 June 2025
Thank you for looking after my mum. Everyone is very kind and she is lucky to have a pretty room overlooking the garden, it seems very peaceful whevever I visit and the staff are kind and gentle. Mum enjoyed having her fingernails painted- that was a nice treat!
17 June 2025
All staff I have spoke to are kind and helpful. They are doing a wonderful job caring for my mum.
17 June 2025
The staff are friendly and welcoming always cheerly. They keep the guys going with things to do on a daily basis and keep us up to date with medicine changes, also you feel they also listen to you, so you can visit when you won't very home team.
17 June 2025
The service users are well cared for and their needs are generally well matched. They have plenty of opportunities for getting together.
29 May 2025
Friendly staff who are always willing to help. Always giving me updates on my mum's health by phone and in person. Location of the home is peaceful. The care home is now the place that mum feels safe.
29 May 2025
We trust Primrose Croft to look after our grandparents. They provide great care and entertainment for them.
23 May 2025
I am very happy and satisfied with the care my husband receives. All the staff are friendly, reassuring, happy and helpful. Aways discussing any issues and his needs.
13 May 2025
Our mum came to primrose Croft in jan / feb 25 , after breaking her hip an reaching ripe age of 90 " well we can say we would highly Recommend this home the staff the management food Outstanding we have peace of mind that mums happy an very safe , there's lots of day time Activities most days an would like to thank all the lovely staff for there true care 5 star
31 March 2025
Sadly after being at Primrose Croft Care Home for three years, my father passed away in December 24. Initially my father was not keen on being in the care home, but it was not long before he became very settled and very much at home which was primarily down to the excellent/outstanding friendly and caring staff. Thank you Primrose Croft for taking care of my father and keep up the good work.
25 February 2025
Staff and management are very helpful and friendly.
20 August 2024
My mother has been in Primrose Croft for several years now, from day one all staff have been very friendly towards Mum and all of the family visiting Mum. Activities are very frequent and they all seem to enjoy the interaction with others and staff. I know most of the staff by name and I would not have a bad word said to any of them, they are all fantastic. Only one critique, clothing has gone missing on more than one occasion.
13 August 2024
Very grateful to the amazing, patient and hard-working team at Primrose Croft for all their diligent care and continuing support of our relative. The activity photos shared are heartwarming and reassuring. Nice to be kept informed and to know our relative is receiving the care they need at this time.
05 April 2024
My mother and her partner moved to Primrose Croft end of January. The care they have received from day one has been amazing. All staff are caring and communication to family is exceptional. The management are always visible and available to answer any questions. Very pleased with all aspects of the clean friendly home created at Primrose Croft.
13 March 2024
In general the care home is very good. We have recently noticed that our mother's clothes have gone missing the clothes we brought at Christmas. New blue coat she has never worn has gone. All her clothes have her name or initials in them. Communication is really good, and staff members lovely. Need more staff though as at times, staff seem very sparse.
Latest Reviews for Primrose Croft
26 August 2025
The staff at Primrose Croft look after my father very well. It's nice to know he's in safe, secure hands. Well done all.
11 July 2025
Very caring and also they always have time to address any problems. Laundry can be a bit of a problem. But not a huge one. I feel that they (all the staff) have my mums best interests at heart.
01 July 2025
Staff are very friendly and well trained. They know my mother in law very well including her likes and dislikes. The number of staff feels appropriate. I appreciate how well my mother in law is treated even in difficult situations.
01 July 2025
I am very happy with the care my father in law receives. All the staff are very helpful and very nice. Always explains everything we need to know.
19 June 2025
My mum went into Primrose Croft in March. We were all made welcome and my mum was made to feel safe and included straight away. The staff were so kind, helping my mum to settle in. She was included straight away to all that was on offer at the home. It's a very happy place and all staff are so friendly. The home has provided us all with peace of mind knowing my mum has 24 hour care with people that truelly do all they can to keep her safe and happy.
19 June 2025
My father moved into the care home in February 2025 since then he has had a few falls as he wanders at night time and forgets to take his inhaler. But the care he gets has been excellent and if anything happens to him they are straight on the phone and inform me. The home and staff are always very helpful.
18 June 2025
Thank you for looking after my mum. Everyone is very kind and she is lucky to have a pretty room overlooking the garden, it seems very peaceful whevever I visit and the staff are kind and gentle. Mum enjoyed having her fingernails painted- that was a nice treat!
17 June 2025
All staff I have spoke to are kind and helpful. They are doing a wonderful job caring for my mum.
17 June 2025
The staff are friendly and welcoming always cheerly. They keep the guys going with things to do on a daily basis and keep us up to date with medicine changes, also you feel they also listen to you, so you can visit when you won't very home team.
17 June 2025
The service users are well cared for and their needs are generally well matched. They have plenty of opportunities for getting together.
29 May 2025
Friendly staff who are always willing to help. Always giving me updates on my mum's health by phone and in person. Location of the home is peaceful. The care home is now the place that mum feels safe.
29 May 2025
We trust Primrose Croft to look after our grandparents. They provide great care and entertainment for them.
23 May 2025
I am very happy and satisfied with the care my husband receives. All the staff are friendly, reassuring, happy and helpful. Aways discussing any issues and his needs.
13 May 2025
Our mum came to primrose Croft in jan / feb 25 , after breaking her hip an reaching ripe age of 90 " well we can say we would highly Recommend this home the staff the management food Outstanding we have peace of mind that mums happy an very safe , there's lots of day time Activities most days an would like to thank all the lovely staff for there true care 5 star
31 March 2025
Sadly after being at Primrose Croft Care Home for three years, my father passed away in December 24. Initially my father was not keen on being in the care home, but it was not long before he became very settled and very much at home which was primarily down to the excellent/outstanding friendly and caring staff. Thank you Primrose Croft for taking care of my father and keep up the good work.
25 February 2025
Staff and management are very helpful and friendly.
20 August 2024
My mother has been in Primrose Croft for several years now, from day one all staff have been very friendly towards Mum and all of the family visiting Mum. Activities are very frequent and they all seem to enjoy the interaction with others and staff. I know most of the staff by name and I would not have a bad word said to any of them, they are all fantastic. Only one critique, clothing has gone missing on more than one occasion.
13 August 2024
Very grateful to the amazing, patient and hard-working team at Primrose Croft for all their diligent care and continuing support of our relative. The activity photos shared are heartwarming and reassuring. Nice to be kept informed and to know our relative is receiving the care they need at this time.
05 April 2024
My mother and her partner moved to Primrose Croft end of January. The care they have received from day one has been amazing. All staff are caring and communication to family is exceptional. The management are always visible and available to answer any questions. Very pleased with all aspects of the clean friendly home created at Primrose Croft.
13 March 2024
In general the care home is very good. We have recently noticed that our mother's clothes have gone missing the clothes we brought at Christmas. New blue coat she has never worn has gone. All her clothes have her name or initials in them. Communication is really good, and staff members lovely. Need more staff though as at times, staff seem very sparse.