Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Plas Hafan

stars
stars 24 March 2023
My mother-in-law has been a resident at Plas Hafan for nearly 3 years. I can only sing their praises. Having been a nurse for many years I can honestly say the level of care is outstanding. The home has a warm friendly atmosphere. Staff are friendly and welcoming. Covid restrictions were strictly
adhered to during the pandemic. My mother-in-law always looks well cared for and healthy. Clean clothing etc. She loves the food. Excellent facilities and activities are arranged for the residents. Trips out bingo etc access to a hairdresser and beautician is important for maintenance of self-esteem. My mother-in-law is enjoying her twilight years in a warm friendly environment. Thank you to every one of you.
Review from Sue J (Daughter-in-law of Resident/Service User)