1 Aberdour Street, London, SE1 4SH
View Full Details of Tower Bridge Care HomeStaff very good. Medication kept up to date. Questions always answered. Care and support very good.
Overall the care is very good. The cleaning staff on the first floor is good. The response to any need/help is also good. Only thing I would like is to get rid of the mice.
We have just recently moved my father here from another care home as he now needs greater care. The staff have all been so welcoming, friendly and helpful. The move has been made easy and my father has settled in well + seems happy + is being looked after well.
Brillient because I fill safe and secure.
I've always got on with the staff. Communication has always been good. The staff get on well with my mum. She's comfortable in the home. Everyone's got a soft touch for Mum. I'm amazed how well they cope under pressure.
The manager is lovely, all the ward respect and love him. He is kind and makes the other workers be there. They go to the shop for me. He makes my stay very very comfortable.
My mum has been here for several months now, and I am overall very happy with the care she is getting. The staff treat my mum with dignity, and that I can visit at any time without announcing it is a big thing for me. My only concern is activities, as I am not sure they always happen when shown on the posters around. If this were fixed, I would possibly give everything as excellent as everything else is.
1. The new careplan, I've asked for but was told to wait when asking nurses. 2. Has R.P.R ask for support for mobilize my wife out & in bed, out of room for her dignity. Wait for wife's care home review from social workers.
My mother-in-law is doing lovely in the home and all the staff are amazing.
1) Great people. 2) First-class service.
Since my mother was admitted to Tower Bridge Care Home the staff have been kind and dedicated to her needs. Due to the language barrier (Mum doesn't speak English) the care home has been working with the family to understand what her needs are and make appropriate adjustments to make her comfortable and feel at home. So thank you, everyone.
My dad's been in the home for a few months now. He's got a nice room overlooking the garden. My dad's behaviour can be challenging because of his dementia. All the staff have been so great and understanding while caring for my dad, especially the carer who is a true gent. Food is good. Nursing care is good.
My brother was admitted to Tower Bridge Care Home for continued Palliative Care from the hospital. From the time he was admitted to his passing - (two weeks) we as his family, found the care and attention they afforded him and us exceptional. A big thank you to the staff. Would recommend this care facility on my findings.
The carers and additional staff who have attended to my husband have been wonderful, gentle, engaging, caring and knowledgeable. He has been treated with respect and dignity which tells me their training is of a very high standard. Thank you HC-One, and to anyone looking for support for themselves or a loved one I cannot recommend their services highly enough.
I am a friend of a resident in your care home and I visit him on a weekly basis if I can. I can't comment on the financial arrangements as I am not a relative. However, I feel that the resident is treated with dignity and given all possible help. As a visitor, I am made very welcome and my friend's condition is explained as clearly as is possible in the circumstances.
I visited a friend on a number of occasions while she was a resident here (for nearly two years). I am only able to comment in my capacity as a visitor (so have been unable to complete all the options listed below). My overall impression of the staff which includes support staff such as receptionists, cleaners and kitchen staff as well as the nursing staff was of a very busy pleasant helpful and conscientious group of people. Despite the pressure of their jobs they always took time to settle my friend and her visitors into her room. Whenever I visited, my friend was clean and nicely dressed had liquid available and appeared to be well fed. There were arrangements in place to keep my friend safe, ensuring that she was monitored as necessary. My friend was treated with great dignity as she neared the end of her life and understanding was shown to those of us who were with her at that time. There was genuine emotion shown by the staff who had cared for her as they came to say their goodbyes to her which to me said a lot about the relationship between the staff and residents.
I was really pleased with the way, and manner you treated my cousin while she was in your care. The Management here are well respected as well as the staff. Anytime I come for a visit I see changes. Thank you all.
I love this care home because my husband has been taken care of the best way possible and I appreciate the good work of all the staff, they are very good to my husband and me. All I can say is I am very happy for my husband to be taken care of in this care home. Thank you.
My experience with Tower Bridge Care Home has been an excellent one. The entire team are really friendly and helpful. They look after our loved ones with respect and dignity. The food is so tasty.
Always welcoming and helpful and I believe the level of care is brilliant, a God send really. Constantly with my mum and helping with her needs.
Staff very good. Medication kept up to date. Questions always answered. Care and support very good.
Overall the care is very good. The cleaning staff on the first floor is good. The response to any need/help is also good. Only thing I would like is to get rid of the mice.
We have just recently moved my father here from another care home as he now needs greater care. The staff have all been so welcoming, friendly and helpful. The move has been made easy and my father has settled in well + seems happy + is being looked after well.
Brillient because I fill safe and secure.
I've always got on with the staff. Communication has always been good. The staff get on well with my mum. She's comfortable in the home. Everyone's got a soft touch for Mum. I'm amazed how well they cope under pressure.
The manager is lovely, all the ward respect and love him. He is kind and makes the other workers be there. They go to the shop for me. He makes my stay very very comfortable.
My mum has been here for several months now, and I am overall very happy with the care she is getting. The staff treat my mum with dignity, and that I can visit at any time without announcing it is a big thing for me. My only concern is activities, as I am not sure they always happen when shown on the posters around. If this were fixed, I would possibly give everything as excellent as everything else is.
1. The new careplan, I've asked for but was told to wait when asking nurses. 2. Has R.P.R ask for support for mobilize my wife out & in bed, out of room for her dignity. Wait for wife's care home review from social workers.
My mother-in-law is doing lovely in the home and all the staff are amazing.
1) Great people. 2) First-class service.
Since my mother was admitted to Tower Bridge Care Home the staff have been kind and dedicated to her needs. Due to the language barrier (Mum doesn't speak English) the care home has been working with the family to understand what her needs are and make appropriate adjustments to make her comfortable and feel at home. So thank you, everyone.
My dad's been in the home for a few months now. He's got a nice room overlooking the garden. My dad's behaviour can be challenging because of his dementia. All the staff have been so great and understanding while caring for my dad, especially the carer who is a true gent. Food is good. Nursing care is good.
My brother was admitted to Tower Bridge Care Home for continued Palliative Care from the hospital. From the time he was admitted to his passing - (two weeks) we as his family, found the care and attention they afforded him and us exceptional. A big thank you to the staff. Would recommend this care facility on my findings.
The carers and additional staff who have attended to my husband have been wonderful, gentle, engaging, caring and knowledgeable. He has been treated with respect and dignity which tells me their training is of a very high standard. Thank you HC-One, and to anyone looking for support for themselves or a loved one I cannot recommend their services highly enough.
I am a friend of a resident in your care home and I visit him on a weekly basis if I can. I can't comment on the financial arrangements as I am not a relative. However, I feel that the resident is treated with dignity and given all possible help. As a visitor, I am made very welcome and my friend's condition is explained as clearly as is possible in the circumstances.
I visited a friend on a number of occasions while she was a resident here (for nearly two years). I am only able to comment in my capacity as a visitor (so have been unable to complete all the options listed below). My overall impression of the staff which includes support staff such as receptionists, cleaners and kitchen staff as well as the nursing staff was of a very busy pleasant helpful and conscientious group of people. Despite the pressure of their jobs they always took time to settle my friend and her visitors into her room. Whenever I visited, my friend was clean and nicely dressed had liquid available and appeared to be well fed. There were arrangements in place to keep my friend safe, ensuring that she was monitored as necessary. My friend was treated with great dignity as she neared the end of her life and understanding was shown to those of us who were with her at that time. There was genuine emotion shown by the staff who had cared for her as they came to say their goodbyes to her which to me said a lot about the relationship between the staff and residents.
I was really pleased with the way, and manner you treated my cousin while she was in your care. The Management here are well respected as well as the staff. Anytime I come for a visit I see changes. Thank you all.
I love this care home because my husband has been taken care of the best way possible and I appreciate the good work of all the staff, they are very good to my husband and me. All I can say is I am very happy for my husband to be taken care of in this care home. Thank you.
My experience with Tower Bridge Care Home has been an excellent one. The entire team are really friendly and helpful. They look after our loved ones with respect and dignity. The food is so tasty.
Always welcoming and helpful and I believe the level of care is brilliant, a God send really. Constantly with my mum and helping with her needs.