Submit a Review for Lucton House
8 Long Wood, Bournville, Birmingham, B30 1HT
View Full Details of Lucton HouseLatest Reviews for Lucton House
28 October 2025
My father has settled into Lucton house better than we the family thought he would he gets on well with the carers .The staff are very helpful and obliging I have had dinner with dad which I can honestly say was lovely compliments to the cook
24 October 2025
My experience at Lucton House has been 100% positive. My mother has settled in very well because of the wonderful staff, lovely flats and warm caring atmosphere. I could not be happier with the care my mother gets.
10 September 2025
Top care home for my nan to be in . Would not send her anywhere else . In the short time she has been here she has made friends with other residents and has clicked with the staff like she has been here years.would definitely recommend this care home to anybody looking for a safe clean tight knit place to care for an elderly relative or friend . Can't fault them you are all doin a great job keep it up
25 July 2025
Fantastic carehome, my mother loves them, and lucton house staff loves her, my mother has only been there since May this year and she has settled in there as if she has known them all her life. This is a fantastic care home and I would recommend it to anyone how is looking for a safe and very well run care home. The one thing I will say is the the staff at lucton house are a credit to the business. Well done to you all from my family. THANK YOU ONCE AGAIN.
24 July 2025
My husband and I have placed his 100 year old mother at Lucton House as he now has health issues. She loves it. The care is wonderful, nothing is too much trouble. Every aspect of her care is taken care of, and she is very settled. Mum tells everyone it's her home now and she loves it.
10 July 2025
When l came to visit my husband everyone is friendly and nice every one is kind and caring his room is nice and clean oll the staff of friends and have time to talk and food he enjoyed food good value
14 May 2025
Whenever we visit my sister, she always has a lot to chat about and seems very bright and cheerful. All the staff are so friendly and helpful, which helps to make our visit more enjoyable. I have been here for some of the social events and my sister has enjoyed then and also the outings she has gone on with members of staff. She really likes her flat, it is always clean and tidy and very homely.
09 May 2025
She wants to go home , but staff seem very friendly and helpful , accommodation is bright and well decorated, but her room is very small , parking is easy when visiting, and the lady in resection is very welcoming
31 March 2025
Mom continues to be well cared for and stimulated, not only by the activities but by the simple day to day interactions she has with staff and other residents. It may seem a little thing but the use of her name, asking for her choices from options & explaining things to her are big plus points when it would be so easy not to do them. Testimony to the staff & the ethos of the organisation
28 March 2025
Great care home, staff are brilliant and friendly. Couldn't wish for anything better for dad, he has thoroughly enjoyed his time here and has loved the food. Having spent seven weeks on respite here we would definitely be happy for dad to stay permanently if his circumstances change.
28 March 2025
My Mother has recently gone to Lucton house. She has found the staff to be very kind and polite to her. She is making new friends and is enjoying all aspects of the care she is having. From going to view Lucton house to settling my Mother in her apartment the support received from all the staff has been appreciated.
28 March 2025
Lucton House is a comfortable, homely building . When our loved one first moved into Lucton House a couple of years ago , we couldn't fault the place . Unfortunately the last 12 months the place has gone down hill. There is such a high turnover of staff & I think this needs to be looked into why this is happening. Something we are disappointed with is our loved one being dressed in clothes that don't belong to them. I think it's really important to respect a persons identity & by dressing them in other people's clothes /shoes is not respectful at all. All clothes are labelled and each residents clothes should be washed individually to prevent cross contamination & clothes getting lost /mixed up. On a few occasions the bathroom in our loved one's room has been left dirty & messy , with dirty pads thrown in the bath & clean pads hanging over the bathroom door! Our loved one seems comfortable there , it's just a shame things of changed .
18 March 2025
Visits to my sister are not getting easier because of her Alzheimer's disease. However, I was surprised to find, when I arrived at 12.30pm that her bed didn't look fully made and there was a smell of urine in the room. I went in to the bathroom and found a pile of dirty clothes ready for washing.
12 March 2025
I would like to thank one staff member in particular for her organisation and enthusiasm for our church service today Friendly, helpful, welcoming.
15 January 2025
My mum has lived here for over a year now. I was worried about the transition from living in her own home to being in residential care, but the staff have made her so very welcome and have a genuine affection for Mum, so my worries have eased. Mum says that she feels lucky to be here. She has a pleasant flat which is kept clean and fresh. Food is cooked on the premises with great care and attention. If issues arise staff listen and make changes. There have been some lovely variety of activities and events this December to make Christmas special.
15 January 2025
I was very happy today 25th December 2024 the 2 young men who looked after Dad today had a warm smile and I felt very happy leaving him in their care, these 2 young men had a smile, a warmth not just doing a job but seemed to enjoy looking after the ones in their care. I felt comfortable leaving my dad today even though I am sad to do this but him being looked after is our main concern that he is treated with respect and dignity. It is not a 9 to 5 but a genuine care and love for those they look after. I love the way they talk to him, giving him the respect due. I felt a bit of joy today as I saw the way they handled our dad showing that they enjoy what they do. Sometimes it's hard to judge at face value but I felt in myself that they cared for him. Even though we left I felt that they enjoyed looking after their patients with a smile and laughter, which was not false To be made sure he is treated as though he is their family as well. It's just not a job but a vocation of love.
08 January 2025
I have been visiting a good friend for the last number of months. I am very impressed by how comfortable and homely I find it at Lucton House. The flat is really lovely and my friend is very happy living here. I have seen a great improvement in her wellbeing and I know she enjoys the food provided. She is all in all much better living here in such lovely surroundings after leaving her lovely home. The staff are always very helpful also.
20 December 2024
I just want to thank the staff at Lucton House who have gone above and beyond to help me maintain my relationship with my mum who is a resident at Lucton House, even though I live in another time zone across the world. All the staff know my mum and are friendly and kind. It is lovely to Mum is being cared for and I love the photos, that show involved in activities. Can't thank you enough.
16 December 2024
Unfortunately, I visit my mother only once a month so it is difficult to be totally objective. However, I am helped by relatives and friends who have visited. I continue to be amazed at the dedication and care provided by staff at Lucton House. They di go above and beyond. It is a great environment and I always feel comfortable leaving my mother in their capable hands. I just think more inventions could help activities.
27 November 2024
Generally, the environment and the residents are very well cared for. I do not see meals as I am not visiting then but drinks and snacks served between are good. My friend has never complained about the food. I do not have any concerns with management and I am not involved in funding so I cannot comment on this. I have visited a number of homes over the years and would rate Lucton House as one of the best.
Latest Reviews for Lucton House
28 October 2025
My father has settled into Lucton house better than we the family thought he would he gets on well with the carers .The staff are very helpful and obliging I have had dinner with dad which I can honestly say was lovely compliments to the cook
24 October 2025
My experience at Lucton House has been 100% positive. My mother has settled in very well because of the wonderful staff, lovely flats and warm caring atmosphere. I could not be happier with the care my mother gets.
10 September 2025
Top care home for my nan to be in . Would not send her anywhere else . In the short time she has been here she has made friends with other residents and has clicked with the staff like she has been here years.would definitely recommend this care home to anybody looking for a safe clean tight knit place to care for an elderly relative or friend . Can't fault them you are all doin a great job keep it up
25 July 2025
Fantastic carehome, my mother loves them, and lucton house staff loves her, my mother has only been there since May this year and she has settled in there as if she has known them all her life. This is a fantastic care home and I would recommend it to anyone how is looking for a safe and very well run care home. The one thing I will say is the the staff at lucton house are a credit to the business. Well done to you all from my family. THANK YOU ONCE AGAIN.
24 July 2025
My husband and I have placed his 100 year old mother at Lucton House as he now has health issues. She loves it. The care is wonderful, nothing is too much trouble. Every aspect of her care is taken care of, and she is very settled. Mum tells everyone it's her home now and she loves it.
10 July 2025
When l came to visit my husband everyone is friendly and nice every one is kind and caring his room is nice and clean oll the staff of friends and have time to talk and food he enjoyed food good value
14 May 2025
Whenever we visit my sister, she always has a lot to chat about and seems very bright and cheerful. All the staff are so friendly and helpful, which helps to make our visit more enjoyable. I have been here for some of the social events and my sister has enjoyed then and also the outings she has gone on with members of staff. She really likes her flat, it is always clean and tidy and very homely.
09 May 2025
She wants to go home , but staff seem very friendly and helpful , accommodation is bright and well decorated, but her room is very small , parking is easy when visiting, and the lady in resection is very welcoming
31 March 2025
Mom continues to be well cared for and stimulated, not only by the activities but by the simple day to day interactions she has with staff and other residents. It may seem a little thing but the use of her name, asking for her choices from options & explaining things to her are big plus points when it would be so easy not to do them. Testimony to the staff & the ethos of the organisation
28 March 2025
Great care home, staff are brilliant and friendly. Couldn't wish for anything better for dad, he has thoroughly enjoyed his time here and has loved the food. Having spent seven weeks on respite here we would definitely be happy for dad to stay permanently if his circumstances change.
28 March 2025
My Mother has recently gone to Lucton house. She has found the staff to be very kind and polite to her. She is making new friends and is enjoying all aspects of the care she is having. From going to view Lucton house to settling my Mother in her apartment the support received from all the staff has been appreciated.
28 March 2025
Lucton House is a comfortable, homely building . When our loved one first moved into Lucton House a couple of years ago , we couldn't fault the place . Unfortunately the last 12 months the place has gone down hill. There is such a high turnover of staff & I think this needs to be looked into why this is happening. Something we are disappointed with is our loved one being dressed in clothes that don't belong to them. I think it's really important to respect a persons identity & by dressing them in other people's clothes /shoes is not respectful at all. All clothes are labelled and each residents clothes should be washed individually to prevent cross contamination & clothes getting lost /mixed up. On a few occasions the bathroom in our loved one's room has been left dirty & messy , with dirty pads thrown in the bath & clean pads hanging over the bathroom door! Our loved one seems comfortable there , it's just a shame things of changed .
18 March 2025
Visits to my sister are not getting easier because of her Alzheimer's disease. However, I was surprised to find, when I arrived at 12.30pm that her bed didn't look fully made and there was a smell of urine in the room. I went in to the bathroom and found a pile of dirty clothes ready for washing.
12 March 2025
I would like to thank one staff member in particular for her organisation and enthusiasm for our church service today Friendly, helpful, welcoming.
15 January 2025
My mum has lived here for over a year now. I was worried about the transition from living in her own home to being in residential care, but the staff have made her so very welcome and have a genuine affection for Mum, so my worries have eased. Mum says that she feels lucky to be here. She has a pleasant flat which is kept clean and fresh. Food is cooked on the premises with great care and attention. If issues arise staff listen and make changes. There have been some lovely variety of activities and events this December to make Christmas special.
15 January 2025
I was very happy today 25th December 2024 the 2 young men who looked after Dad today had a warm smile and I felt very happy leaving him in their care, these 2 young men had a smile, a warmth not just doing a job but seemed to enjoy looking after the ones in their care. I felt comfortable leaving my dad today even though I am sad to do this but him being looked after is our main concern that he is treated with respect and dignity. It is not a 9 to 5 but a genuine care and love for those they look after. I love the way they talk to him, giving him the respect due. I felt a bit of joy today as I saw the way they handled our dad showing that they enjoy what they do. Sometimes it's hard to judge at face value but I felt in myself that they cared for him. Even though we left I felt that they enjoyed looking after their patients with a smile and laughter, which was not false To be made sure he is treated as though he is their family as well. It's just not a job but a vocation of love.
08 January 2025
I have been visiting a good friend for the last number of months. I am very impressed by how comfortable and homely I find it at Lucton House. The flat is really lovely and my friend is very happy living here. I have seen a great improvement in her wellbeing and I know she enjoys the food provided. She is all in all much better living here in such lovely surroundings after leaving her lovely home. The staff are always very helpful also.
20 December 2024
I just want to thank the staff at Lucton House who have gone above and beyond to help me maintain my relationship with my mum who is a resident at Lucton House, even though I live in another time zone across the world. All the staff know my mum and are friendly and kind. It is lovely to Mum is being cared for and I love the photos, that show involved in activities. Can't thank you enough.
16 December 2024
Unfortunately, I visit my mother only once a month so it is difficult to be totally objective. However, I am helped by relatives and friends who have visited. I continue to be amazed at the dedication and care provided by staff at Lucton House. They di go above and beyond. It is a great environment and I always feel comfortable leaving my mother in their capable hands. I just think more inventions could help activities.
27 November 2024
Generally, the environment and the residents are very well cared for. I do not see meals as I am not visiting then but drinks and snacks served between are good. My friend has never complained about the food. I do not have any concerns with management and I am not involved in funding so I cannot comment on this. I have visited a number of homes over the years and would rate Lucton House as one of the best.