Submit a Review for Maple Dene
10/14 St Agnes Road, Moseley, Birmingham, B13 9PW
View Full Details of Maple DeneLatest Reviews for Maple Dene
29 July 2025
As soon as my sister and I stepped into Maple Dene in order to view it, we looked at each other and said, almost in tandem, "this is really nice." It felt bright, cheery and friendly. As we looked around we both thought that it was the best care home we'd ever visited and this opinion only got stronger over the 11 months my husband, struggling with dementia, spent there. Every member of staff was kind, caring, patient and compassionate. It was gratifying to see how they really treated my husband as an individual, adapting things to best suit his needs. He was always treated with respect but they made things fun for him too. Sadly, in the last few months his mental and physical health deteriorated, but I was very grateful that he was able to stay at Maple Dene right to the end. His final day was a beautiful, peaceful one for us both. The staff were extremely gentle in looking after him in his final hours and so kind to us both.
12 May 2025
Dad moved into Maple Dene in 2022 after being widowed after 67 years of marriage so moving into a Care Home was a huge change for him. It took him a while to settle to his 'new life' at the age of 93 but the staff were so caring and patient and did everything they could to integrate him into life at Maple Dene. Activities were organised twice every day and Dad particularly enjoyed the bingo games. The food was excellent and is served in a lovely dining room. The staff were so kind and caring and took time to get to know him. In the residents' review that Dad completed after being there for 18 months, he said he was happy there and would recommend it to anyone who couldn't stay in their own home. When Dad became ill, the care that he received was so loving and compassionate. We live a distance away but received regular update phone calls making us feel completely informed of what was happening. We can't thank the carers enough for how wonderfully Dad was looked after in his final days.
01 May 2025
My dad and his partner, both in their 90's came to live at Maple Dene last summer to be closer to me. From the very start the manager and her team made them both feel welcome and cared for. The staff are attentive and efficient whilst also being warm, friendly and supportive. They were able to bring their own furniture and personalise their flat, which is lovely, over looking the garden. The garden is large, with an orchard, benches and quiet areas all accessible for wheelchairs. In December my dads partner sadly passed away and I can't thank the team enough for the care and support they gave to him and to me at that very difficult time. It is not an easy decision to move loved ones from their own home to a care home, and I am very grateful for the support and understanding everyone at Maple Dene has shown towards my dad and my family
30 January 2025
My mom is in her 5th year at Maple Dene. Throughout this time the care, attention and respect shown to her by all the staff have been exceptional. They do all they can to ensure all the residents have the best possible stay. We are delighted that we chose Maple Dene to become her new home. It has the professional, safe, caring family-orientated environment that we hoped for.
27 January 2025
My mum was a resident of Mapledene for 12 months. During this. Mum was well cared for and shown respect and treated with dignity. Mum particularly loved the garden area which had beautiful mature trees and plants. Also lots of seating areas in both the sunshine and shade. The garden was very well maintained and easy to access for wheelchairs. Mom loved the food on the kitchen staff and all were really friendly. The rooms were kept clean and the laundry always smelt lovely and fresh. The care staff are exceptional so many of them go well over and above. Also, make the family feel welcome. Some great entertainment. Highly recommend Maple Dean. Management and staff friendly and professional.
24 January 2025
My mother-in-law resided at Maple Dene for the last 12 months. The staff throughout the home made her welcome and helped her to settle in after 65 years of living in her own home. That she adapted so quickly at the grand age of 95 is due to the exceptional care and attention she received every day without fail. I cannot commend you all highly enough as a professional care team with excellent leadership and caring carers.
02 December 2024
Absolutely delighted we chose this lovely care home for my mum. She has only been here a few weeks and has settled in really well. She constantly says how happy she is and how wonderful everyone is. What more can one ask for?
25 November 2024
I am very impressed with the care and attention given to residents. Well done.
26 September 2024
I visited my aunty yesterday at Maple Dene. I have been in the care sector myself for over 32 years and have visited many care home establishments during this time. I wanted to let you know how impressed I am with Maple Dene. The staff, the food, the entertainment and overall appearance is 110%. The residents were all praising their new homes and it has a wonderful atmosphere. My aunty looks really well and cannot believe how much she loves her new home. A big congratulations to everyone involved.
05 August 2024
Hard to put into words the extent of our gratitude to all at Maple Dene. Residents are cared for with a huge amount of respect and dignity. Staff really get to know each resident as an individual. On the first visit, we could really feel the warm and welcoming environment. Staff really are exceptional and incredibly caring people and we cannot thank them enough for making our dear Dad so comfortable, happy and relaxed after no longer being able to manage in his own home. The transition from home to Maple Dene was made so much easier for him and us by the wonderful staff and residents making him feel like one of the family. A man who was usually quite shy actually made friends and took part in life at Maple Dene quite easily. He felt comfortable and relaxed in his flat and was enjoying making a new home for himself. So sad that his time at Maple Dene was cut short after losing him unexpectedly, but we are forever grateful he was able to be one of the Maple Dene family for the time he had.
12 July 2024
My father came to Maple Dene following the death of my mum in 2021. He has always been well cared for and happy at Maple Dene. In the last 6 months, as his health has been failing their care of him has been exemplary. When he died this month they treated him and us with love, dignity and respect.
06 June 2024
Dad only arrived a few days ago for respite care and already he looks so well and cared for! The staff are really attentive with nothing being too much trouble. Dad says the staff are 'exceptional' and describes the food as 'excellent' - he's never eaten so much! We can't express enough how thankful we are for Dad to be in such a caring, happy, well-run home.
09 February 2024
We are very grateful for all the care and kindness shown to our 95-year-old mum on returning to Maple Dene after a 5-week stay in hospital with pneumonia. The staff team have been really professional in taking on board her mobility issues and welcoming her back to familiar surroundings. Thank you to everyone involved!
24 November 2023
Maple Dene has been a very caring home for my mother. It's been great for her to have her own small flat, such a bonus for a care home. The staff have been kind, caring and friendly, frequently calling in to see Mom and giving her time. The home is well-run and any queries are dealt with promptly. My mom was content.
24 November 2023
Maple Dene was a perfect last home for my mother-in-law. She was well looked after and anything that she needed was provided for her. The leadership and the staff in the home are to be congratulated on the way they delivered the service needed in an unhurried and empathetic manner, despite I'm sure being pressured and very busy at times. I could not have asked for a better home for my mother-in-law to live in for the last years of her life. Thank you!
05 September 2023
Mum has only been at Maple Dene for a few days and has settled in really well. The staff are very attentive and are really helpful when you arrive to visit. The admin team are very professional and prompt at answering queries. One lady particularly gave a good first impression. She was really knowledgeable when we looked around initially, and I liked the fact that she recalled my and Mum's names from a previous email even when we had turned up impromptu.
24 July 2023
My partner went into Maple Dene for respite care and from my initial contact with the staff and throughout his two-week stay I was welcomed and felt included in his care by all the staff. They provided excellent person-centred care ensuring needs were identified and met wherever possible. The experience has reassured me about future care.
06 June 2023
My father has been at Maple Dene for two years and has been exceptionally well looked after. His increasing frailty is managed with great care and compassion and every effort is made to involve him in activities. The staff like him and make a fuss about him and are genuinely caring. A wonderful home.
02 June 2023
Since my mum has moved in, I have felt so happy as I know my mum is happy and well cared for. She is looked after so well, the food is delicious (yes I sneaked a spoonful of pudding one day!) her flat is clean and tidy, there are so many good activities and it is nice for my mum to have company. The staff are so lovely, kind and reassuring and so attentive.
18 May 2023
The staff are all very kind to my sister and we feel at ease with her care and support.
Latest Reviews for Maple Dene
29 July 2025
As soon as my sister and I stepped into Maple Dene in order to view it, we looked at each other and said, almost in tandem, "this is really nice." It felt bright, cheery and friendly. As we looked around we both thought that it was the best care home we'd ever visited and this opinion only got stronger over the 11 months my husband, struggling with dementia, spent there. Every member of staff was kind, caring, patient and compassionate. It was gratifying to see how they really treated my husband as an individual, adapting things to best suit his needs. He was always treated with respect but they made things fun for him too. Sadly, in the last few months his mental and physical health deteriorated, but I was very grateful that he was able to stay at Maple Dene right to the end. His final day was a beautiful, peaceful one for us both. The staff were extremely gentle in looking after him in his final hours and so kind to us both.
12 May 2025
Dad moved into Maple Dene in 2022 after being widowed after 67 years of marriage so moving into a Care Home was a huge change for him. It took him a while to settle to his 'new life' at the age of 93 but the staff were so caring and patient and did everything they could to integrate him into life at Maple Dene. Activities were organised twice every day and Dad particularly enjoyed the bingo games. The food was excellent and is served in a lovely dining room. The staff were so kind and caring and took time to get to know him. In the residents' review that Dad completed after being there for 18 months, he said he was happy there and would recommend it to anyone who couldn't stay in their own home. When Dad became ill, the care that he received was so loving and compassionate. We live a distance away but received regular update phone calls making us feel completely informed of what was happening. We can't thank the carers enough for how wonderfully Dad was looked after in his final days.
01 May 2025
My dad and his partner, both in their 90's came to live at Maple Dene last summer to be closer to me. From the very start the manager and her team made them both feel welcome and cared for. The staff are attentive and efficient whilst also being warm, friendly and supportive. They were able to bring their own furniture and personalise their flat, which is lovely, over looking the garden. The garden is large, with an orchard, benches and quiet areas all accessible for wheelchairs. In December my dads partner sadly passed away and I can't thank the team enough for the care and support they gave to him and to me at that very difficult time. It is not an easy decision to move loved ones from their own home to a care home, and I am very grateful for the support and understanding everyone at Maple Dene has shown towards my dad and my family
30 January 2025
My mom is in her 5th year at Maple Dene. Throughout this time the care, attention and respect shown to her by all the staff have been exceptional. They do all they can to ensure all the residents have the best possible stay. We are delighted that we chose Maple Dene to become her new home. It has the professional, safe, caring family-orientated environment that we hoped for.
27 January 2025
My mum was a resident of Mapledene for 12 months. During this. Mum was well cared for and shown respect and treated with dignity. Mum particularly loved the garden area which had beautiful mature trees and plants. Also lots of seating areas in both the sunshine and shade. The garden was very well maintained and easy to access for wheelchairs. Mom loved the food on the kitchen staff and all were really friendly. The rooms were kept clean and the laundry always smelt lovely and fresh. The care staff are exceptional so many of them go well over and above. Also, make the family feel welcome. Some great entertainment. Highly recommend Maple Dean. Management and staff friendly and professional.
24 January 2025
My mother-in-law resided at Maple Dene for the last 12 months. The staff throughout the home made her welcome and helped her to settle in after 65 years of living in her own home. That she adapted so quickly at the grand age of 95 is due to the exceptional care and attention she received every day without fail. I cannot commend you all highly enough as a professional care team with excellent leadership and caring carers.
02 December 2024
Absolutely delighted we chose this lovely care home for my mum. She has only been here a few weeks and has settled in really well. She constantly says how happy she is and how wonderful everyone is. What more can one ask for?
25 November 2024
I am very impressed with the care and attention given to residents. Well done.
26 September 2024
I visited my aunty yesterday at Maple Dene. I have been in the care sector myself for over 32 years and have visited many care home establishments during this time. I wanted to let you know how impressed I am with Maple Dene. The staff, the food, the entertainment and overall appearance is 110%. The residents were all praising their new homes and it has a wonderful atmosphere. My aunty looks really well and cannot believe how much she loves her new home. A big congratulations to everyone involved.
05 August 2024
Hard to put into words the extent of our gratitude to all at Maple Dene. Residents are cared for with a huge amount of respect and dignity. Staff really get to know each resident as an individual. On the first visit, we could really feel the warm and welcoming environment. Staff really are exceptional and incredibly caring people and we cannot thank them enough for making our dear Dad so comfortable, happy and relaxed after no longer being able to manage in his own home. The transition from home to Maple Dene was made so much easier for him and us by the wonderful staff and residents making him feel like one of the family. A man who was usually quite shy actually made friends and took part in life at Maple Dene quite easily. He felt comfortable and relaxed in his flat and was enjoying making a new home for himself. So sad that his time at Maple Dene was cut short after losing him unexpectedly, but we are forever grateful he was able to be one of the Maple Dene family for the time he had.
12 July 2024
My father came to Maple Dene following the death of my mum in 2021. He has always been well cared for and happy at Maple Dene. In the last 6 months, as his health has been failing their care of him has been exemplary. When he died this month they treated him and us with love, dignity and respect.
06 June 2024
Dad only arrived a few days ago for respite care and already he looks so well and cared for! The staff are really attentive with nothing being too much trouble. Dad says the staff are 'exceptional' and describes the food as 'excellent' - he's never eaten so much! We can't express enough how thankful we are for Dad to be in such a caring, happy, well-run home.
09 February 2024
We are very grateful for all the care and kindness shown to our 95-year-old mum on returning to Maple Dene after a 5-week stay in hospital with pneumonia. The staff team have been really professional in taking on board her mobility issues and welcoming her back to familiar surroundings. Thank you to everyone involved!
24 November 2023
Maple Dene has been a very caring home for my mother. It's been great for her to have her own small flat, such a bonus for a care home. The staff have been kind, caring and friendly, frequently calling in to see Mom and giving her time. The home is well-run and any queries are dealt with promptly. My mom was content.
24 November 2023
Maple Dene was a perfect last home for my mother-in-law. She was well looked after and anything that she needed was provided for her. The leadership and the staff in the home are to be congratulated on the way they delivered the service needed in an unhurried and empathetic manner, despite I'm sure being pressured and very busy at times. I could not have asked for a better home for my mother-in-law to live in for the last years of her life. Thank you!
05 September 2023
Mum has only been at Maple Dene for a few days and has settled in really well. The staff are very attentive and are really helpful when you arrive to visit. The admin team are very professional and prompt at answering queries. One lady particularly gave a good first impression. She was really knowledgeable when we looked around initially, and I liked the fact that she recalled my and Mum's names from a previous email even when we had turned up impromptu.
24 July 2023
My partner went into Maple Dene for respite care and from my initial contact with the staff and throughout his two-week stay I was welcomed and felt included in his care by all the staff. They provided excellent person-centred care ensuring needs were identified and met wherever possible. The experience has reassured me about future care.
06 June 2023
My father has been at Maple Dene for two years and has been exceptionally well looked after. His increasing frailty is managed with great care and compassion and every effort is made to involve him in activities. The staff like him and make a fuss about him and are genuinely caring. A wonderful home.
02 June 2023
Since my mum has moved in, I have felt so happy as I know my mum is happy and well cared for. She is looked after so well, the food is delicious (yes I sneaked a spoonful of pudding one day!) her flat is clean and tidy, there are so many good activities and it is nice for my mum to have company. The staff are so lovely, kind and reassuring and so attentive.
18 May 2023
The staff are all very kind to my sister and we feel at ease with her care and support.