Submit a Review for Kents Hill Care Home
50 Tunbridge Grove, Kents Hill, Milton Keynes, MK7 6JD
View full details of Kents Hill Care HomeLatest Reviews for Kents Hill Care Home
29 January 2026
I have nothing but admiration for all the staff that work at kents hill.
Wonderful place, & so much diginity for the residents that live their too.
I cannot fault this care home, espically the dimentia unit where my mother had stayed until she sadly passed away.
Care, empathy & most of all
dignity.
Thankyou all
Denise
31 December 2025
During my Nan's time on the dementia floor she was well looked after by the amazing staff. The nurses looked after her very well and were quick to chase up any medical concerns with the doctor. Carers were very good with my Nan, asking us about her life and things that she enjoyed. All staff spent a
good amount of time with her and encouraged her to do the things that she was still capable of doing that she enjoyed. During my Nan's decline, staff were very empathetic and kept close eye on her to make sure she was as comfortable as possible, as well as supporting our family through a difficult time.
Overall, very good trusting staff that looked after my Nan very well
18 November 2025
I am delighted with the standard of care provided for my mother at Kents Hill Care Home since her arrival in early October 2025. Care homes vary in standards, but clearly the bar here has been set high. Although my 91-year-old mother has quite advanced Alzheimer's, it is clear to me from how quickly
she has settled, that she feels comfortable and safe here - our key concern as family. Staff at all levels are extremely kind, compassionate and in touch with all their residents' needs in their care, and are clearly very professional in their approach. For the first time in a long time, I have seen my mother joyful and joining in with activities willingly. Wonderful.
20 October 2025
Kents Hill Care Home in Milton Keynes is an oasis of warmth, comfort and kindness. Residents are treated with the utmost of care and professionalism. Visitors and family are kept well informed and always greeted with charm and warmth, hospitality and genuine kindness. The care home is beautifully
clean, and sensitively decorated - like a proper 'home'. There is an atmosphere of peace and tranquillity throughout the building, with staff always welcoming and smiling. My brother is so fortunate to be a resident, and I am so grateful to all who work here. Thank you!
17 October 2025
My mother was a resident at Kents Hill Care Home and I can't speak highly enough of the care she received. From the moment you walk in, you're greeted with warmth and compassion. The receptionist always had a kind word and a smile, which made a huge difference to our visits. The entire team, from
housekeeping to the care staff and nurses, was exceptional. They didn't just provide medical and physical support, they treated my mother with dignity, respect, and genuine affection. Their empathy and support were a comfort to both my mother and our family. They took the time to listen, to understand her needs and make her feel at home. The level of family support was also truly excellent. They kept us informed, involved us in decisions, and offered a should to lean on during a difficult time. Knowing she was in such capable and caring hands gave us peace of mind. I am forever grateful to the staff at Kents Hill Care Home for the wonderful care they gave my late mother. They are a credit to their profession.
07 October 2025
A really friendly team. Highly recommend this care home.
Alan the manager should be proud of his team as I'm sure he is. Mums been here for three weeks and likes it here.
Thanks for looking after mum.
06 October 2025
My husband has only been a resident since last week in August, after a long stay in a different (NHS run) facility.
My husband's mental health has greatly improved. His environment is much more improved, ie, not as clinical. His daily needs and welfare are highly maintained. Very caring and
supportive staff, even though ran off their feet most times. Nothing is to much trouble. The food is very enjoyable, well balanced and certainly not microwaved.
All in all the right decision was made to choose this facility.
Thank you to all the staff, and hidden management team.
29 September 2025
Our father is a new resident to Kents Hill.
The staff on all levels have been absolutely fantastic with him, helping to settle him in ..
He is joining in the activities and is being looked after by wonderful staff.
As a care home I would rate this top of the list..
Staff are always so welcoming.
25 September 2025
Communication has improved in the last month or two. The building is good for the needs of residents, although there is a weak bad smell in the upper levels. The staff seem pleasent enough, though my concern is that more coherent residents may not be able to understand some of the accents of staff.
A suggestion for a volunteer or therapist to visit those not able to leave their rooms / bed. Please continue to improve these areas.
20 August 2025
We have seen a significant improvement in the resources, displays and activities in the "forget me knot" top floor lounge in the past few months. The plant table, laundry and beach areas are attractive. There are far more resources and activities available and being used. There is an increase in
staff engagement with residents. The lounge is now such a stimulating area for residents and guests. Well done. Thank you to the staff and management.
13 August 2025
My dad was admitted to Kents Hill at the end of December 2024.
His dementia was becoming worse and he needed round the clock care.
The staff were all very caring, from the lovely ladies on reception who always had time for you and were very compassionate when dad became poorly, to the staff on
forget me not floor were who were always so helpful and caring.
They definitely made the last 6 months of my dad's life as happy as was possible.
Contact with head office not so good, unfortunately. Two emails regarding a refund of care home fees have gone unanswered.
13 August 2025
My mum was in Kents Hill for three months. I can't praise the staff enough for the care they gave to my mum. The room was always clean and had everything she needed. The food was excellent and after a slow start my mum really enjoyed the food.
24 July 2025
My husband has been at this care home for over 4 years so I have come to know the staff very well. I feel there is a lighter atmosphere since the new manager arrived. The receptionists are always so kind and welcoming, and everyone - cleaners, laundry people and carers - are so friendly and always
happy to have a little chat. There is a new hospitality lady who always offers me a cold drink which is lovely on a hot day. As my husband is on the nursing floor, I must praise the nurses for their care of him, and they always keep me informed.
24 July 2025
Although my Mother only spent 8 days in the care of Kents Hill due to the severity of her condition, she could not have been in any better environment. At all times the nursing staff, care assistants, reception, orderlies & cleaning staff were caring & considerate in every aspect. They all afforded
my Mother respect & compassion & the nursing staff provided myself & my sister with regular updates with regards to Mums condition. Knowing how well Mum was being cared for provided us with huge relief in her final days. Everything about the care home is top class, a wonderful Reception area with lovely staff members. Clean & tidy rooms & passage ways, no odours. Compassionate nursing staff & orderlies. An excellent cup of tea served from the trolley an added bonus! I have no hesitation in fully recommending Kents Hill Care Home for your loved one.
Thank you to all of your staff.
15 July 2025
My mum has been a resident for just over a year at Kents Hill Care Home. The staff look after her extremely well and are caring and kind. They not only look after her - they also look after her family. They take great care of her husband/my dad when he comes to visit and are empathetic and kind to
me too. I wouldn't hesitate to recommend this care home for friend's 'loved ones'. I can't pinpoint any particular staff member - they are all lovely. Thank you for looking after Mum so well.
01 July 2025
Mum been in care home since 2024 and overall myself and my brothers are very happy with the care given to mum. Sadly she doesn't communicate well so she is not using many of the facilities or taking advantage of the activities which look very good. Communication from the nursing staff is always very
good and I'm always updated with any changes. The staff are always very courteous and professional and treat Mum with dignity. Overall I am very happy with the standard of care given and would recommend this care home.
01 July 2025
The staff are all first class. Reception, laundry, cleaning, nursing, caregivers, activities and food preparation staff are all very good.
The food has improved too.
My mother is happy where she is.
01 July 2025
My father very much enjoys living in Kent's Hill. He has a great relationship with all the staff who are very friendly and caring.
The qualified nurses are excellent and knowledgeable and look after him really well. When we had a meeting with social services, they remarked how impressed they were
with the nurse's in depth knowledge of my father compared to staff in other homes.
Everyone from the cleaners to the receptionists chats to my dad and make him feel special and cared for.
Whenever he has been admitted to hospital he always asks me to take him back to the care home straightaway!
The staff are equally kind to other residents who aren't as articulate as my dad and treat everyone with respect.
I would definitely recommend Kent's Hill
01 July 2025
My father has been a resident at kents hill for nearly two years. The staff are amazing! The compassion, understanding and care provided for my father is excellent. From reception staff right through to the nursing team, carers, kitchen staff cleaners they are all amazing. This care home is
spotless, the quality and choice of food is exceptional. Activities are appropriate for residents and offers a good choice. Communication between staff and myself is very good. I am extremely happy with Kents Hill, highly recommended.
27 May 2025
Ever since my dad came to the nursing home, he has been cared for amazingly. Every single person is exceptional with what they do. They really care a lot about the residents. I recommend Kents Hill care home to everyone.
Latest Reviews for Kents Hill Care Home
29 January 2026
I have nothing but admiration for all the staff that work at kents hill.
Wonderful place, & so much diginity for the residents that live their too.
I cannot fault this care home, espically the dimentia unit where my mother had stayed until she sadly passed away.
Care, empathy & most of all
dignity.
Thankyou all
Denise
31 December 2025
During my Nan's time on the dementia floor she was well looked after by the amazing staff. The nurses looked after her very well and were quick to chase up any medical concerns with the doctor. Carers were very good with my Nan, asking us about her life and things that she enjoyed. All staff spent a
good amount of time with her and encouraged her to do the things that she was still capable of doing that she enjoyed. During my Nan's decline, staff were very empathetic and kept close eye on her to make sure she was as comfortable as possible, as well as supporting our family through a difficult time.
Overall, very good trusting staff that looked after my Nan very well
18 November 2025
I am delighted with the standard of care provided for my mother at Kents Hill Care Home since her arrival in early October 2025. Care homes vary in standards, but clearly the bar here has been set high. Although my 91-year-old mother has quite advanced Alzheimer's, it is clear to me from how quickly
she has settled, that she feels comfortable and safe here - our key concern as family. Staff at all levels are extremely kind, compassionate and in touch with all their residents' needs in their care, and are clearly very professional in their approach. For the first time in a long time, I have seen my mother joyful and joining in with activities willingly. Wonderful.
20 October 2025
Kents Hill Care Home in Milton Keynes is an oasis of warmth, comfort and kindness. Residents are treated with the utmost of care and professionalism. Visitors and family are kept well informed and always greeted with charm and warmth, hospitality and genuine kindness. The care home is beautifully
clean, and sensitively decorated - like a proper 'home'. There is an atmosphere of peace and tranquillity throughout the building, with staff always welcoming and smiling. My brother is so fortunate to be a resident, and I am so grateful to all who work here. Thank you!
17 October 2025
My mother was a resident at Kents Hill Care Home and I can't speak highly enough of the care she received. From the moment you walk in, you're greeted with warmth and compassion. The receptionist always had a kind word and a smile, which made a huge difference to our visits. The entire team, from
housekeeping to the care staff and nurses, was exceptional. They didn't just provide medical and physical support, they treated my mother with dignity, respect, and genuine affection. Their empathy and support were a comfort to both my mother and our family. They took the time to listen, to understand her needs and make her feel at home. The level of family support was also truly excellent. They kept us informed, involved us in decisions, and offered a should to lean on during a difficult time. Knowing she was in such capable and caring hands gave us peace of mind. I am forever grateful to the staff at Kents Hill Care Home for the wonderful care they gave my late mother. They are a credit to their profession.
07 October 2025
A really friendly team. Highly recommend this care home.
Alan the manager should be proud of his team as I'm sure he is. Mums been here for three weeks and likes it here.
Thanks for looking after mum.
06 October 2025
My husband has only been a resident since last week in August, after a long stay in a different (NHS run) facility.
My husband's mental health has greatly improved. His environment is much more improved, ie, not as clinical. His daily needs and welfare are highly maintained. Very caring and
supportive staff, even though ran off their feet most times. Nothing is to much trouble. The food is very enjoyable, well balanced and certainly not microwaved.
All in all the right decision was made to choose this facility.
Thank you to all the staff, and hidden management team.
29 September 2025
Our father is a new resident to Kents Hill.
The staff on all levels have been absolutely fantastic with him, helping to settle him in ..
He is joining in the activities and is being looked after by wonderful staff.
As a care home I would rate this top of the list..
Staff are always so welcoming.
25 September 2025
Communication has improved in the last month or two. The building is good for the needs of residents, although there is a weak bad smell in the upper levels. The staff seem pleasent enough, though my concern is that more coherent residents may not be able to understand some of the accents of staff.
A suggestion for a volunteer or therapist to visit those not able to leave their rooms / bed. Please continue to improve these areas.
20 August 2025
We have seen a significant improvement in the resources, displays and activities in the "forget me knot" top floor lounge in the past few months. The plant table, laundry and beach areas are attractive. There are far more resources and activities available and being used. There is an increase in
staff engagement with residents. The lounge is now such a stimulating area for residents and guests. Well done. Thank you to the staff and management.
13 August 2025
My dad was admitted to Kents Hill at the end of December 2024.
His dementia was becoming worse and he needed round the clock care.
The staff were all very caring, from the lovely ladies on reception who always had time for you and were very compassionate when dad became poorly, to the staff on
forget me not floor were who were always so helpful and caring.
They definitely made the last 6 months of my dad's life as happy as was possible.
Contact with head office not so good, unfortunately. Two emails regarding a refund of care home fees have gone unanswered.
13 August 2025
My mum was in Kents Hill for three months. I can't praise the staff enough for the care they gave to my mum. The room was always clean and had everything she needed. The food was excellent and after a slow start my mum really enjoyed the food.
24 July 2025
My husband has been at this care home for over 4 years so I have come to know the staff very well. I feel there is a lighter atmosphere since the new manager arrived. The receptionists are always so kind and welcoming, and everyone - cleaners, laundry people and carers - are so friendly and always
happy to have a little chat. There is a new hospitality lady who always offers me a cold drink which is lovely on a hot day. As my husband is on the nursing floor, I must praise the nurses for their care of him, and they always keep me informed.
24 July 2025
Although my Mother only spent 8 days in the care of Kents Hill due to the severity of her condition, she could not have been in any better environment. At all times the nursing staff, care assistants, reception, orderlies & cleaning staff were caring & considerate in every aspect. They all afforded
my Mother respect & compassion & the nursing staff provided myself & my sister with regular updates with regards to Mums condition. Knowing how well Mum was being cared for provided us with huge relief in her final days. Everything about the care home is top class, a wonderful Reception area with lovely staff members. Clean & tidy rooms & passage ways, no odours. Compassionate nursing staff & orderlies. An excellent cup of tea served from the trolley an added bonus! I have no hesitation in fully recommending Kents Hill Care Home for your loved one.
Thank you to all of your staff.
15 July 2025
My mum has been a resident for just over a year at Kents Hill Care Home. The staff look after her extremely well and are caring and kind. They not only look after her - they also look after her family. They take great care of her husband/my dad when he comes to visit and are empathetic and kind to
me too. I wouldn't hesitate to recommend this care home for friend's 'loved ones'. I can't pinpoint any particular staff member - they are all lovely. Thank you for looking after Mum so well.
01 July 2025
Mum been in care home since 2024 and overall myself and my brothers are very happy with the care given to mum. Sadly she doesn't communicate well so she is not using many of the facilities or taking advantage of the activities which look very good. Communication from the nursing staff is always very
good and I'm always updated with any changes. The staff are always very courteous and professional and treat Mum with dignity. Overall I am very happy with the standard of care given and would recommend this care home.
01 July 2025
The staff are all first class. Reception, laundry, cleaning, nursing, caregivers, activities and food preparation staff are all very good.
The food has improved too.
My mother is happy where she is.
01 July 2025
My father very much enjoys living in Kent's Hill. He has a great relationship with all the staff who are very friendly and caring.
The qualified nurses are excellent and knowledgeable and look after him really well. When we had a meeting with social services, they remarked how impressed they were
with the nurse's in depth knowledge of my father compared to staff in other homes.
Everyone from the cleaners to the receptionists chats to my dad and make him feel special and cared for.
Whenever he has been admitted to hospital he always asks me to take him back to the care home straightaway!
The staff are equally kind to other residents who aren't as articulate as my dad and treat everyone with respect.
I would definitely recommend Kent's Hill
01 July 2025
My father has been a resident at kents hill for nearly two years. The staff are amazing! The compassion, understanding and care provided for my father is excellent. From reception staff right through to the nursing team, carers, kitchen staff cleaners they are all amazing. This care home is
spotless, the quality and choice of food is exceptional. Activities are appropriate for residents and offers a good choice. Communication between staff and myself is very good. I am extremely happy with Kents Hill, highly recommended.
27 May 2025
Ever since my dad came to the nursing home, he has been cared for amazingly. Every single person is exceptional with what they do. They really care a lot about the residents. I recommend Kents Hill care home to everyone.