Submit a Review for Kents Hill Care Home
50 Tunbridge Grove, Kents Hill, Milton Keynes, MK7 6JD
View Full Details of Kents Hill Care HomeLatest Reviews for Kents Hill Care Home
20 August 2025
We have seen a significant improvement in the resources, displays and activities in the "forget me knot" top floor lounge in the past few months. The plant table, laundry and beach areas are attractive. There are far more resources and activities available and being used. There is an increase in staff engagement with residents. The lounge is now such a stimulating area for residents and guests. Well done. Thank you to the staff and management.
13 August 2025
My dad was admitted to Kents Hill at the end of December 2024. His dementia was becoming worse and he needed round the clock care. The staff were all very caring, from the lovely ladies on reception who always had time for you and were very compassionate when dad became poorly, to the staff on forget me not floor were who were always so helpful and caring. They definitely made the last 6 months of my dad's life as happy as was possible. Contact with head office not so good, unfortunately. Two emails regarding a refund of care home fees have gone unanswered.
13 August 2025
My mum was in Kents Hill for three months. I can't praise the staff enough for the care they gave to my mum. The room was always clean and had everything she needed. The food was excellent and after a slow start my mum really enjoyed the food.
24 July 2025
My husband has been at this care home for over 4 years so I have come to know the staff very well. I feel there is a lighter atmosphere since the new manager arrived. The receptionists are always so kind and welcoming, and everyone - cleaners, laundry people and carers - are so friendly and always happy to have a little chat. There is a new hospitality lady who always offers me a cold drink which is lovely on a hot day. As my husband is on the nursing floor, I must praise the nurses for their care of him, and they always keep me informed.
24 July 2025
Although my Mother only spent 8 days in the care of Kents Hill due to the severity of her condition, she could not have been in any better environment. At all times the nursing staff, care assistants, reception, orderlies & cleaning staff were caring & considerate in every aspect. They all afforded my Mother respect & compassion & the nursing staff provided myself & my sister with regular updates with regards to Mums condition. Knowing how well Mum was being cared for provided us with huge relief in her final days. Everything about the care home is top class, a wonderful Reception area with lovely staff members. Clean & tidy rooms & passage ways, no odours. Compassionate nursing staff & orderlies. An excellent cup of tea served from the trolley an added bonus! I have no hesitation in fully recommending Kents Hill Care Home for your loved one. Thank you to all of your staff.
15 July 2025
My mum has been a resident for just over a year at Kents Hill Care Home. The staff look after her extremely well and are caring and kind. They not only look after her - they also look after her family. They take great care of her husband/my dad when he comes to visit and are empathetic and kind to me too. I wouldn't hesitate to recommend this care home for friend's 'loved ones'. I can't pinpoint any particular staff member - they are all lovely. Thank you for looking after Mum so well.
01 July 2025
Mum been in care home since 2024 and overall myself and my brothers are very happy with the care given to mum. Sadly she doesn't communicate well so she is not using many of the facilities or taking advantage of the activities which look very good. Communication from the nursing staff is always very good and I'm always updated with any changes. The staff are always very courteous and professional and treat Mum with dignity. Overall I am very happy with the standard of care given and would recommend this care home.
01 July 2025
The staff are all first class. Reception, laundry, cleaning, nursing, caregivers, activities and food preparation staff are all very good. The food has improved too. My mother is happy where she is.
01 July 2025
My father very much enjoys living in Kent's Hill. He has a great relationship with all the staff who are very friendly and caring. The qualified nurses are excellent and knowledgeable and look after him really well. When we had a meeting with social services, they remarked how impressed they were with the nurse's in depth knowledge of my father compared to staff in other homes. Everyone from the cleaners to the receptionists chats to my dad and make him feel special and cared for. Whenever he has been admitted to hospital he always asks me to take him back to the care home straightaway! The staff are equally kind to other residents who aren't as articulate as my dad and treat everyone with respect. I would definitely recommend Kent's Hill
01 July 2025
My father has been a resident at kents hill for nearly two years. The staff are amazing! The compassion, understanding and care provided for my father is excellent. From reception staff right through to the nursing team, carers, kitchen staff cleaners they are all amazing. This care home is spotless, the quality and choice of food is exceptional. Activities are appropriate for residents and offers a good choice. Communication between staff and myself is very good. I am extremely happy with Kents Hill, highly recommended.
27 May 2025
Ever since my dad came to the nursing home, he has been cared for amazingly. Every single person is exceptional with what they do. They really care a lot about the residents. I recommend Kents Hill care home to everyone.
19 May 2025
My mother has been living on the dementia floor at Kents Hill Care Home for few months, and our family has been consistently impressed with the quality of care she receives. The staff are genuinely compassionate and attentive, always ensuring that Mum's individual needs and preferences are respected and met with dignity. The home has a warm, welcoming atmosphere and is always clean and well-maintained, which helps Mum feel comfortable and settled. A wide range of activities-from gentle exercises to arts and crafts-keeps residents engaged and supports their overall wellbeing. Communication with the care team is excellent. They keep us regularly updated on Mum's health and are always quick to respond to any questions or concerns. We're truly grateful for the high standard of care provided by the entire team at Kents Hill Care Home.
09 April 2025
From the moment I entered reception to view Kent's Hill nursing home I knew this was the right care home for my dad. Such a lovely atmosphere and all of the staff were so kind without exception ! My initial impression was absolutely correct, my dad received the very best of care the whole time he was there, I absolutely could not fault it. You cannot buy kindness and each and every member of staff was kindness personified!! Thank you all I would recommend the home 1000%!!
21 March 2025
I found Kents hill staff always friendly , everyone spoke on entering and in corridors. One staff member in particular was amazing , you are very lucky to have her on your staff, she is very 'in tune' and empathetic with relatives and the resident always went the extra mile! Catering staff were polite and always knocked on door before entering room. Receptionists always greeted us. Clean and comfortable rooms . Would recommend your care home..
13 December 2024
My nan joined Kent's Hill on her journey to end of life. My nan has continually been made to feel comfortable making fantastic relationships with all of the staff in the home they all treat her with the utmost respect and kindness they value the dignity, she deserves. As a carer myself for many years, I was very skeptical about how she was going to be treated and I can't honestly say with my hand on my heart I wouldn't change it for the world all of the staff on the nightingale floor have become an extended family.
29 August 2024
Very caring staff - kind and gentle. Property - clean, tidy and smells fine. Residents treated with dignity at all times. Rooms adequate, but comfortable.
29 August 2024
I am unsure if I would recommend the home. Head office needs to be far more supportive and put some of the vast revenue they take and put back into the maintenance of the grounds and bedrooms. My mother's room needs attention and so does the bathroom. The garden is a mess with dangerous slabs which you have known about for some time. There have been some issues with quality of care and items going missing but have been resolved. Management needs more support from head office. No reply from email to head office!
06 September 2023
Always a friendly reception from the staff when I visit my sister at Kents Hill. Rooms and communal spaces are always clean and well kept. Feels like a home from home and the residents feel it is their home. Care is excellent, with just the right mix of professionalism and informality. Would certainly recommend it.
12 June 2023
Our mum is so happy at Kents Hill and I can see why. Every member of staff is positive, smiley and always willing to talk. The home is exceptionally clean and decorated modernly - from the inviting reception to the cosy dining area. Entertainment is always available and the staff work tirelessly to ensure the residents are engaged and happy. The coronation and jubilee parties were so well organised and it was so lovely to be invited to eat, drink and celebrate with all the residents. Can’t recommend this amazingly run care home enough.
12 June 2023
100% recommend Kents Hill Care Home. It is home to my mum and my family. Every member of staff have welcomed us with open arms and support! The reception staff in particular are so so kind and make every effort in treating my mum with respect and patience.
Latest Reviews for Kents Hill Care Home
20 August 2025
We have seen a significant improvement in the resources, displays and activities in the "forget me knot" top floor lounge in the past few months. The plant table, laundry and beach areas are attractive. There are far more resources and activities available and being used. There is an increase in staff engagement with residents. The lounge is now such a stimulating area for residents and guests. Well done. Thank you to the staff and management.
13 August 2025
My dad was admitted to Kents Hill at the end of December 2024. His dementia was becoming worse and he needed round the clock care. The staff were all very caring, from the lovely ladies on reception who always had time for you and were very compassionate when dad became poorly, to the staff on forget me not floor were who were always so helpful and caring. They definitely made the last 6 months of my dad's life as happy as was possible. Contact with head office not so good, unfortunately. Two emails regarding a refund of care home fees have gone unanswered.
13 August 2025
My mum was in Kents Hill for three months. I can't praise the staff enough for the care they gave to my mum. The room was always clean and had everything she needed. The food was excellent and after a slow start my mum really enjoyed the food.
24 July 2025
My husband has been at this care home for over 4 years so I have come to know the staff very well. I feel there is a lighter atmosphere since the new manager arrived. The receptionists are always so kind and welcoming, and everyone - cleaners, laundry people and carers - are so friendly and always happy to have a little chat. There is a new hospitality lady who always offers me a cold drink which is lovely on a hot day. As my husband is on the nursing floor, I must praise the nurses for their care of him, and they always keep me informed.
24 July 2025
Although my Mother only spent 8 days in the care of Kents Hill due to the severity of her condition, she could not have been in any better environment. At all times the nursing staff, care assistants, reception, orderlies & cleaning staff were caring & considerate in every aspect. They all afforded my Mother respect & compassion & the nursing staff provided myself & my sister with regular updates with regards to Mums condition. Knowing how well Mum was being cared for provided us with huge relief in her final days. Everything about the care home is top class, a wonderful Reception area with lovely staff members. Clean & tidy rooms & passage ways, no odours. Compassionate nursing staff & orderlies. An excellent cup of tea served from the trolley an added bonus! I have no hesitation in fully recommending Kents Hill Care Home for your loved one. Thank you to all of your staff.
15 July 2025
My mum has been a resident for just over a year at Kents Hill Care Home. The staff look after her extremely well and are caring and kind. They not only look after her - they also look after her family. They take great care of her husband/my dad when he comes to visit and are empathetic and kind to me too. I wouldn't hesitate to recommend this care home for friend's 'loved ones'. I can't pinpoint any particular staff member - they are all lovely. Thank you for looking after Mum so well.
01 July 2025
Mum been in care home since 2024 and overall myself and my brothers are very happy with the care given to mum. Sadly she doesn't communicate well so she is not using many of the facilities or taking advantage of the activities which look very good. Communication from the nursing staff is always very good and I'm always updated with any changes. The staff are always very courteous and professional and treat Mum with dignity. Overall I am very happy with the standard of care given and would recommend this care home.
01 July 2025
The staff are all first class. Reception, laundry, cleaning, nursing, caregivers, activities and food preparation staff are all very good. The food has improved too. My mother is happy where she is.
01 July 2025
My father very much enjoys living in Kent's Hill. He has a great relationship with all the staff who are very friendly and caring. The qualified nurses are excellent and knowledgeable and look after him really well. When we had a meeting with social services, they remarked how impressed they were with the nurse's in depth knowledge of my father compared to staff in other homes. Everyone from the cleaners to the receptionists chats to my dad and make him feel special and cared for. Whenever he has been admitted to hospital he always asks me to take him back to the care home straightaway! The staff are equally kind to other residents who aren't as articulate as my dad and treat everyone with respect. I would definitely recommend Kent's Hill
01 July 2025
My father has been a resident at kents hill for nearly two years. The staff are amazing! The compassion, understanding and care provided for my father is excellent. From reception staff right through to the nursing team, carers, kitchen staff cleaners they are all amazing. This care home is spotless, the quality and choice of food is exceptional. Activities are appropriate for residents and offers a good choice. Communication between staff and myself is very good. I am extremely happy with Kents Hill, highly recommended.
27 May 2025
Ever since my dad came to the nursing home, he has been cared for amazingly. Every single person is exceptional with what they do. They really care a lot about the residents. I recommend Kents Hill care home to everyone.
19 May 2025
My mother has been living on the dementia floor at Kents Hill Care Home for few months, and our family has been consistently impressed with the quality of care she receives. The staff are genuinely compassionate and attentive, always ensuring that Mum's individual needs and preferences are respected and met with dignity. The home has a warm, welcoming atmosphere and is always clean and well-maintained, which helps Mum feel comfortable and settled. A wide range of activities-from gentle exercises to arts and crafts-keeps residents engaged and supports their overall wellbeing. Communication with the care team is excellent. They keep us regularly updated on Mum's health and are always quick to respond to any questions or concerns. We're truly grateful for the high standard of care provided by the entire team at Kents Hill Care Home.
09 April 2025
From the moment I entered reception to view Kent's Hill nursing home I knew this was the right care home for my dad. Such a lovely atmosphere and all of the staff were so kind without exception ! My initial impression was absolutely correct, my dad received the very best of care the whole time he was there, I absolutely could not fault it. You cannot buy kindness and each and every member of staff was kindness personified!! Thank you all I would recommend the home 1000%!!
21 March 2025
I found Kents hill staff always friendly , everyone spoke on entering and in corridors. One staff member in particular was amazing , you are very lucky to have her on your staff, she is very 'in tune' and empathetic with relatives and the resident always went the extra mile! Catering staff were polite and always knocked on door before entering room. Receptionists always greeted us. Clean and comfortable rooms . Would recommend your care home..
13 December 2024
My nan joined Kent's Hill on her journey to end of life. My nan has continually been made to feel comfortable making fantastic relationships with all of the staff in the home they all treat her with the utmost respect and kindness they value the dignity, she deserves. As a carer myself for many years, I was very skeptical about how she was going to be treated and I can't honestly say with my hand on my heart I wouldn't change it for the world all of the staff on the nightingale floor have become an extended family.
29 August 2024
Very caring staff - kind and gentle. Property - clean, tidy and smells fine. Residents treated with dignity at all times. Rooms adequate, but comfortable.
29 August 2024
I am unsure if I would recommend the home. Head office needs to be far more supportive and put some of the vast revenue they take and put back into the maintenance of the grounds and bedrooms. My mother's room needs attention and so does the bathroom. The garden is a mess with dangerous slabs which you have known about for some time. There have been some issues with quality of care and items going missing but have been resolved. Management needs more support from head office. No reply from email to head office!
06 September 2023
Always a friendly reception from the staff when I visit my sister at Kents Hill. Rooms and communal spaces are always clean and well kept. Feels like a home from home and the residents feel it is their home. Care is excellent, with just the right mix of professionalism and informality. Would certainly recommend it.
12 June 2023
Our mum is so happy at Kents Hill and I can see why. Every member of staff is positive, smiley and always willing to talk. The home is exceptionally clean and decorated modernly - from the inviting reception to the cosy dining area. Entertainment is always available and the staff work tirelessly to ensure the residents are engaged and happy. The coronation and jubilee parties were so well organised and it was so lovely to be invited to eat, drink and celebrate with all the residents. Can’t recommend this amazingly run care home enough.
12 June 2023
100% recommend Kents Hill Care Home. It is home to my mum and my family. Every member of staff have welcomed us with open arms and support! The reception staff in particular are so so kind and make every effort in treating my mum with respect and patience.