Submit a Review for Pitcairn Lodge Nursing Home
Kirkton of Skene, Westhill, AB32 6XT
View Full Details of Pitcairn Lodge Nursing HomeLatest Reviews for Pitcairn Lodge Nursing Home
31 October 2025
The staff at Larch Wing provided loving care for Michael my Father. The compassionate care, kindness, patience and support brought comfort to him and peace to our family. We will always be grateful for the dignity and warmth shown during a difficult time. N.B. Pitcairn management was excellent but Sanctuary Care Finance Department extremely unhelpful.
20 October 2025
I just want to say a massive thank you to all the staff at Pitcairn this week and especially over the last 2 days when my mum was receiving end of life care. ( there are literally too many names to mention individually) but as a family we are especially grateful to Nika the nurse on duty at the time of her passing, who was with her and kept her comfortable to the end. All the staff have been sympathetic, empathetic, supportive and couldn't do enough for us from making cups of tea, sandwiches, bringing in chairs, and even a sofa bed to stay overnight if we wished. All our questions were answered and we were given reassurance when we most needed it. It is clear that all the staff in Pitcairn not only care about the residents but their families as well. They have eased our passage through this extremely sad and difficult time in every way. We really can't thank you all enough.
17 October 2025
I would like to say a massive thank you to you and your team for helping look after my grandma all the years she was at Pitcairn. You all did an amazing job of welcoming her into your family and made my family and I feel so at ease with the level of care and love you showed her. There are not enough words to say how grateful we all are for your hard work and support. You and your team made her last few years some to remember
02 October 2025
Always find staff very engaging and upbeat during my visits. Appears to be plenty of engagement with the residents and good interaction. The events or themed activities are very varied and well planned out. Very happy with the home overall
25 September 2025
Mum has been so well looked after by all the staff since her arrival in January 2025. She has a different interaction with each staff member which is so nice to see. She won't let them walk by without a wave or a hug. ALL the staff have endless patience on the more challenging days and I'm so appreciative of them all.
25 September 2025
Mum had been resident in Pitcairn for just over a year. The staff took the time to get to know her and help her settle in well. They also made sure Dad was looked after on his daily visits. They both enjoyed the activities arranged in the home and a couple of trips out. As a Family we were kept informed about Mums care and were involved in all decisions made. On the occasions a GP visit was required this was done promptly and we were kept fully informed. Weekly emails on activities and events was appreciated and meant we could join Mum for some of them. Pitcairn has bright sunny rooms and Lounges, is well maintained and clean with a lovely secure outdoor space which the resident's and Families can enjoy.
25 September 2025
Sister in law very well looked after. The home is really nice and carers are so good to the residents they interact with them really well. There is plenty going on for them to keep alert. The manager is very good at her job and very welcoming
05 September 2025
I visit the home every day. The staff are all very good to speak to.
02 June 2025
My mum moved in to Pitcairn Lodge at the beginning of May. She was given a very warm welcome by all the staff and is settling in well. She has very much enjoyed getting involved in activities and has been out in the minibus for trips to a local nursery and to a concert. Nothing is ever too much bother for the staff who have been great in their interactions with her. Management and Admin have also been very helpful in getting my mum settled in.
18 March 2025
My Dad is a recent resident and from the start he has been made welcome and has been well cared for by the staff. He hasn't been the easiest to look after, especially at night but all efforts have been made to ensure his comfort and safety. I very much appreciated a phone call from one of the night nurses to discuss Dad's usual routine, likes, dislikes etc to try to help him settle as she had not been able to see me in person. Communication has been good with nursing staff phoning in a timely manner with updates on GP visits etc, chatting about how Dad is on every visit and regular emails keeping me up to date with events and activities coming up. There were some difficulties in communication with Head Office initially with regards to finance, necessitating several phone calls, but this has been resolved.
12 March 2025
My Dad has been at Pitcairn Lodge for just over a week now, and we couldn't be happier with how everything has gone. The staff and management at Pitcairn Lodge have been incredibly helpful and supportive, making the process easier for us. As a family we've really appreciated their guidance and professionalism. The home itself is maintained and organized, making our overall experience positive.
12 March 2025
Pitcairn Lodge management and staff could not have been more helpful and accommodating. A special mention must be said for the Home Manager, who has gone above and beyond! The whole family are grateful for her professionalism and kindness towards my father and the whole family. Thank you!
12 March 2025
Mum was very reluctant to move to a care home but she has really settled into Pitcairn Lodge. The staff have been very supportive and she loves her bright, sunny room. The food is excellent and just to her taste ie. not spicy and how she remembers food from her younger years. There are lots of activities on offer which the residents can do as much or as little as they choose. The building is very clean, modern and all on one level so that has given Mum confidence in moving around. She is looking forward to spending more time in the lovely gardens when the weather gets warmer.
30 January 2025
The staff at Pitcairn Lodge Nursing Home are very friendly and welcoming. They are very good with the residents and I have no instances where this wouldn't be the case. The facility is well kept and there is always fun activities and events for the residents.
30 January 2025
Pitcairn Lodge make a huge effort to keep their residents entertained and busy by doing lots of varied activities I.e. arts and crafts, keep fit classes and many more. The staff are very friendly and welcoming and host lots of great family events.
30 January 2025
My dad has been a resident at Pitcairn Lodge Nursing Home for over two years. During this time all his needs have been met with care and attention. Nothing is too much trouble, especially as my dad has a severe food allergy and the kitchen staff go out of their way to prepare food he can enjoy. Laundry is turned around very quickly, I have never had to go looking for any items of clothing . There are always activities residents can participate in if they wish and seeing photos of them on Facebook enjoying themselves is reassuring. Staff and management are always available for a chat.
24 January 2025
Pitcairn looks great since it's refurbished, very light and airy and the addition of the family room is lovely. My mum has been at Pitcairn for a few years now and has always been well cared for and the staff are always very friendly and helpful. The varied activities offered at Pitcairn keep Mum entertained.
23 January 2025
I find all the staff in Larch caring and attentive in their duties. The lines of communication are always open and they keep you well informed. Very impressed with the new management, who I believe will bring the home to a higher level.
10 January 2025
Staff are available to talk if necessary at all times. Staff are always friendly and helpful. Good communication from staff regarding any changes to meds etc. They adapt quickly to Mum's needs. Regular emails from home regarding activities etc
10 January 2025
My wife, who suffers from Multiple Sclerosis, has been a resident of Pitcairn for nearly 8 years now and I simply cannot fault the service that she has received throughout this period. Every aspect of the Home from location, staffing, service provision and facilities, etc is top-notch. I simply cannot imagine anywhere else that would be better for her. My thanks, appreciation and admiration go to all the staff and home management team.
Latest Reviews for Pitcairn Lodge Nursing Home
31 October 2025
The staff at Larch Wing provided loving care for Michael my Father. The compassionate care, kindness, patience and support brought comfort to him and peace to our family. We will always be grateful for the dignity and warmth shown during a difficult time. N.B. Pitcairn management was excellent but Sanctuary Care Finance Department extremely unhelpful.
20 October 2025
I just want to say a massive thank you to all the staff at Pitcairn this week and especially over the last 2 days when my mum was receiving end of life care. ( there are literally too many names to mention individually) but as a family we are especially grateful to Nika the nurse on duty at the time of her passing, who was with her and kept her comfortable to the end. All the staff have been sympathetic, empathetic, supportive and couldn't do enough for us from making cups of tea, sandwiches, bringing in chairs, and even a sofa bed to stay overnight if we wished. All our questions were answered and we were given reassurance when we most needed it. It is clear that all the staff in Pitcairn not only care about the residents but their families as well. They have eased our passage through this extremely sad and difficult time in every way. We really can't thank you all enough.
17 October 2025
I would like to say a massive thank you to you and your team for helping look after my grandma all the years she was at Pitcairn. You all did an amazing job of welcoming her into your family and made my family and I feel so at ease with the level of care and love you showed her. There are not enough words to say how grateful we all are for your hard work and support. You and your team made her last few years some to remember
02 October 2025
Always find staff very engaging and upbeat during my visits. Appears to be plenty of engagement with the residents and good interaction. The events or themed activities are very varied and well planned out. Very happy with the home overall
25 September 2025
Mum has been so well looked after by all the staff since her arrival in January 2025. She has a different interaction with each staff member which is so nice to see. She won't let them walk by without a wave or a hug. ALL the staff have endless patience on the more challenging days and I'm so appreciative of them all.
25 September 2025
Mum had been resident in Pitcairn for just over a year. The staff took the time to get to know her and help her settle in well. They also made sure Dad was looked after on his daily visits. They both enjoyed the activities arranged in the home and a couple of trips out. As a Family we were kept informed about Mums care and were involved in all decisions made. On the occasions a GP visit was required this was done promptly and we were kept fully informed. Weekly emails on activities and events was appreciated and meant we could join Mum for some of them. Pitcairn has bright sunny rooms and Lounges, is well maintained and clean with a lovely secure outdoor space which the resident's and Families can enjoy.
25 September 2025
Sister in law very well looked after. The home is really nice and carers are so good to the residents they interact with them really well. There is plenty going on for them to keep alert. The manager is very good at her job and very welcoming
05 September 2025
I visit the home every day. The staff are all very good to speak to.
02 June 2025
My mum moved in to Pitcairn Lodge at the beginning of May. She was given a very warm welcome by all the staff and is settling in well. She has very much enjoyed getting involved in activities and has been out in the minibus for trips to a local nursery and to a concert. Nothing is ever too much bother for the staff who have been great in their interactions with her. Management and Admin have also been very helpful in getting my mum settled in.
18 March 2025
My Dad is a recent resident and from the start he has been made welcome and has been well cared for by the staff. He hasn't been the easiest to look after, especially at night but all efforts have been made to ensure his comfort and safety. I very much appreciated a phone call from one of the night nurses to discuss Dad's usual routine, likes, dislikes etc to try to help him settle as she had not been able to see me in person. Communication has been good with nursing staff phoning in a timely manner with updates on GP visits etc, chatting about how Dad is on every visit and regular emails keeping me up to date with events and activities coming up. There were some difficulties in communication with Head Office initially with regards to finance, necessitating several phone calls, but this has been resolved.
12 March 2025
My Dad has been at Pitcairn Lodge for just over a week now, and we couldn't be happier with how everything has gone. The staff and management at Pitcairn Lodge have been incredibly helpful and supportive, making the process easier for us. As a family we've really appreciated their guidance and professionalism. The home itself is maintained and organized, making our overall experience positive.
12 March 2025
Pitcairn Lodge management and staff could not have been more helpful and accommodating. A special mention must be said for the Home Manager, who has gone above and beyond! The whole family are grateful for her professionalism and kindness towards my father and the whole family. Thank you!
12 March 2025
Mum was very reluctant to move to a care home but she has really settled into Pitcairn Lodge. The staff have been very supportive and she loves her bright, sunny room. The food is excellent and just to her taste ie. not spicy and how she remembers food from her younger years. There are lots of activities on offer which the residents can do as much or as little as they choose. The building is very clean, modern and all on one level so that has given Mum confidence in moving around. She is looking forward to spending more time in the lovely gardens when the weather gets warmer.
30 January 2025
The staff at Pitcairn Lodge Nursing Home are very friendly and welcoming. They are very good with the residents and I have no instances where this wouldn't be the case. The facility is well kept and there is always fun activities and events for the residents.
30 January 2025
Pitcairn Lodge make a huge effort to keep their residents entertained and busy by doing lots of varied activities I.e. arts and crafts, keep fit classes and many more. The staff are very friendly and welcoming and host lots of great family events.
30 January 2025
My dad has been a resident at Pitcairn Lodge Nursing Home for over two years. During this time all his needs have been met with care and attention. Nothing is too much trouble, especially as my dad has a severe food allergy and the kitchen staff go out of their way to prepare food he can enjoy. Laundry is turned around very quickly, I have never had to go looking for any items of clothing . There are always activities residents can participate in if they wish and seeing photos of them on Facebook enjoying themselves is reassuring. Staff and management are always available for a chat.
24 January 2025
Pitcairn looks great since it's refurbished, very light and airy and the addition of the family room is lovely. My mum has been at Pitcairn for a few years now and has always been well cared for and the staff are always very friendly and helpful. The varied activities offered at Pitcairn keep Mum entertained.
23 January 2025
I find all the staff in Larch caring and attentive in their duties. The lines of communication are always open and they keep you well informed. Very impressed with the new management, who I believe will bring the home to a higher level.
10 January 2025
Staff are available to talk if necessary at all times. Staff are always friendly and helpful. Good communication from staff regarding any changes to meds etc. They adapt quickly to Mum's needs. Regular emails from home regarding activities etc
10 January 2025
My wife, who suffers from Multiple Sclerosis, has been a resident of Pitcairn for nearly 8 years now and I simply cannot fault the service that she has received throughout this period. Every aspect of the Home from location, staffing, service provision and facilities, etc is top-notch. I simply cannot imagine anywhere else that would be better for her. My thanks, appreciation and admiration go to all the staff and home management team.