Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Suffolk Lodge

stars
stars 21 October 2021
My mother went into an assessment bed in Suffolk Lodge following her discharge from the hospital. From the moment we arrived, we were welcomed and introduced to everyone. The staff helped Mum to settle into the home where she made lovely friends. She has now been there for two and a half months and
is leaving tomorrow. My enduring memory is hearing the singing of residents and staff and watching the staff dancing with residents. Thank you, everyone.
Review from Carole H (Daughter of Resident/Service User)